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Continuous payment authorities
For businesses / Complaints we deal with / Banking and payments
Find out how we deal with complaints about continuous payment authorities.
Published 30/05/2019 Last updated 26/01/2021
Curo Transatlantic Limited and SRC Transatlantic Limited
News
On February 25 2019, Curo Transatlantic Limited and its parent, SRC Transatlantic Limited, went into administration.
Published 28/02/2019 Last updated 27/01/2021
Car modifications and insurance
Data and insight / Our insight
Modifications to your car can affect your insurance – share information about how car modifications can affect insurance policies, the types of complaint we’ve seen and how we can help.
Published 27/11/2024 Last updated 27/11/2024
Unregulated collective investment schemes
For consumers / Complaints we can help with / Investments
Find out how we can help if you have a complaint involving an unregulated collective investment scheme.
Published 05/09/2022 Last updated 18/04/2023
Credit hire and credit repair services following a “no-fault” accident
For consumers / Complaints we can help with / Insurance / Motor insurance
On this page, we explain how and when we can help with a complaint about credit hire and credit repair – these are services that are sometimes offered to customers as an alternative to making a claim on their insurance, following an accident that is not their fault.
Published 27/06/2023 Last updated 27/06/2023
Join us – careers at the Financial Ombudsman
Who we are
Find out about a career at the Financial Ombudsman Service. What we do, why we're a great place to work, the range of benefits we offer, and how to apply for a job here.
Published 13/02/2019 Last updated 19/05/2025
Whole-of-life insurance cover
For consumers / Complaints we can help with / Investments
Is your complaint about whole-of-life assurance – life insurance which stays in place throughout your lifetime?
Published 05/08/2019 Last updated 10/12/2024
Our equality, diversity and inclusion report 2018
News
Today we’ve published our equality, diversity and inclusion report 2018.
Published 30/01/2019 Last updated 27/01/2021
Financial difficulties with mortgages
For businesses / Complaints we deal with / Mortgages
Do you deal with complaints from consumers in financial difficulty with their mortgage, perhaps for a financial adviser, mortgage broker or lender?
Published 09/12/2022 Last updated 26/03/2025
Home and buildings insurance
For businesses / Complaints we deal with / Insurance
Information for financial businesses about how we approach complaints about home and buildings insurance.
Published 20/03/2019 Last updated 31/07/2023
