Data about financial products

We regularly publish data about the complaints we receive, including the types of products and services that are most complained about.

This page shows 15 months of data, updated on a quarterly basis.

This includes:

  • The number of complaints we received
  • The number of complaints that were resolved in favour of the customer (the ‘uphold rate’)
  • The most complained about products and services

There might be some variance between the numbers in this data and what’s reported in our quarterly insight reports. We occasionally need to re-categorise enquiries as complaints or change the product types when complaints progress through our process. This usually only affects a very small number of cases.

Number of complaints

This graph shows the number of complaints that were brought to us, either by consumers or by professional representatives, over a 15-month period.


Download the data: The number of complaints brought to us (XLSX 17KB)

Uphold rate of complaints

This graph shows the uphold rate of complaints brought to us over a 15-month period. The uphold rate is the percentage of complaints that had an outcome in favour of the consumer.


Download the data: The over uphold rate of complaints (XLSX 16KB)

The product industries most complained about

This graph shows the industries with the highest number of complaints, over a 15-month period.


Download the data: The product industries most complained about (XLSX 16KB)

View or download our full data set

This table shows the number of complaints we received and the uphold rate for each product.

You can filter and search for specific products in the table, or you can download a file of the data.

Date Product industry Product group Product name New cases Uphold rate
April 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
April 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
April 2024 Banking and Payments Banking Services Foreign Currency <10 <30
April 2024 Banking and Payments Banking Services International Transfers 36 46%
April 2024 Banking and Payments Banking Services Safe Custody <10 <30
April 2024 Banking and Payments Business Banking Business Current Accounts 323 47%
April 2024 Banking and Payments Business Banking Business Overdrafts 18 <30
April 2024 Banking and Payments Business Banking Merchant Services 63 38%
April 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 45 <30
April 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 36 <30
April 2024 Banking and Payments Business Lending Commercial Mortgages 16 <30
April 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
April 2024 Banking and Payments Business Lending Recovery Loans (RLS)   <30
April 2024 Banking and Payments Credit Card Accounts Balance Transfers 12 <30
April 2024 Banking and Payments Credit Card Accounts Credit Cards 4,124 37%
April 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
April 2024 Banking and Payments Payment Services Electronic Money (e-money) 931 42%
April 2024 Banking and Payments Payment Services Money Remittance 17 <30
April 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
April 2024 Banking and Payments Payment Services Payment Instruments 22 <30
April 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
April 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
April 2024 Banking and Payments Personal Bank Accounts Cheques 25 <30
April 2024 Banking and Payments Personal Bank Accounts Current Accounts 3,188 44%
April 2024 Banking and Payments Personal Bank Accounts Debit Cards 183 40%
April 2024 Banking and Payments Personal Bank Accounts Direct Debits 39 29%
April 2024 Banking and Payments Personal Bank Accounts Online Banking 36 36%
April 2024 Banking and Payments Personal Bank Accounts Overdrafts 510 61%
April 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 67 <30
April 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
April 2024 Banking and Payments Savings Being categorised <10  
April 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 180 57%
April 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 123 41%
April 2024 Banking and Payments Savings Premium Bonds (NS&I only) 38 <30
April 2024 Banking and Payments Savings Savings Certificates or Bonds 18 <30
April 2024 Consumer Credit Credit Services Credit Broking 12 4%
April 2024 Consumer Credit Credit Services Credit Records 82 44%
April 2024 Consumer Credit Debt Services Debt Adjusting <10  
April 2024 Consumer Credit Debt Services Debt Collection 138 <30
April 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Being categorised <10  
April 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 358 23%
April 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 907 25%
April 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 22 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,905 22%
April 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 16 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 210 38%
April 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 11 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 57 45%
April 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 617 40%
April 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 30 <30
April 2024 Consumer Credit Loans Guarantor Loans <10 <30
April 2024 Consumer Credit Loans Home Credit <10 <30
April 2024 Consumer Credit Loans Logbook Loans <10 <30
April 2024 Consumer Credit Loans Pawnbroking <10 <30
April 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
April 2024 Consumer Credit Loans Personal Loans 732 36%
April 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 76 21%
April 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 61 22%
April 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 11 <30
April 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 21 <30
April 2024 Insurance Animal Insurance Horse Insurance <10 <30
April 2024 Insurance Animal Insurance Pet Insurance 184 28%
April 2024 Insurance Household and Commercial Property Insurance Building Guarantees 35 53%
April 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 719 45%
April 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 147 34%
April 2024 Insurance Household and Commercial Property Insurance Contents Insurance 142 30%
April 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 165 40%
April 2024 Insurance Household and Commercial Property Insurance Household Warranties 115 31%
April 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10  
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Being categorised <10  
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 38 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 78 29%
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10 <30
April 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 47 13%
April 2024 Insurance Life and Critical Illness Cover Term Assurance 75 12%
April 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 32 <30
April 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 43 36%
April 2024 Insurance Medical Insurance Income Protection Insurance 76 26%
April 2024 Insurance Medical Insurance Personal Accident Insurance 19 <30
April 2024 Insurance Medical Insurance Private Medical or Dental Insurance 142 29%
April 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,503 46%
April 2024 Insurance Motor Insurance Caravan Insurance 21 <30
April 2024 Insurance Motor Insurance Commercial Vehicle Insurance 137 42%
April 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
April 2024 Insurance Motor Insurance Motor Warranties 45 <30
April 2024 Insurance Motor Insurance Roadside Assistance Insurance 71 35%
April 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance 10 <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 38 <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
April 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance   <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 57 22%
April 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10 <30
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10 <30
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10 <30
April 2024 Insurance Travel Insurance Cover Travel Insurance 336 46%
April 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 22 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 19 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 14 <30
April 2024 Investments Derivatives CFDs (Contracts for Difference) 22 <30
April 2024 Investments Derivatives Rolling Spot Forex   <30
April 2024 Investments Derivatives Spread Betting <10 <30
April 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
April 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
April 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
April 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
April 2024 Investments Investment Funds Exchange Traded Funds <10 <30
April 2024 Investments Investment Funds Investment Trusts 17 <30
April 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 4%
April 2024 Investments Investment Funds Unit Trusts <10 <30
April 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
April 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
April 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
April 2024 Investments ISAs and PEPs Stocks and Shares ISA 109 32%
April 2024 Investments Mainstream Investments Being categorised   <30
April 2024 Investments Mixed Investment Portfolios Advisory Service 27 <30
April 2024 Investments Mixed Investment Portfolios Discretionary Service 13 <30
April 2024 Investments Non-mainstream Investments Business Relief <10  
April 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
April 2024 Investments Non-mainstream Investments Direct Property Investments <10  
April 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
April 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
April 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
April 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
April 2024 Investments Stocks and Shares Share Dealings 52 28%
April 2024 Investments Structured Investments Capital Protected Structured Products   <30
April 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 65 35%
April 2024 Mortgages Equity Release Home Reversion Plans <10  
April 2024 Mortgages Equity Release Lifetime Mortgage 21 <30
April 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
April 2024 Mortgages Residential Mortgages Bridging Loan <10  
April 2024 Mortgages Residential Mortgages First Charge Mortgage 517 38%
April 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
April 2024 Mortgages Residential Mortgages Second Charge Mortgage 27 <30
April 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
April 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
April 2024 Pensions and Annuities Annuities Conventional Annuities 62 32%
April 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 36 51%
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 310 39%
April 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
April 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 26 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 12 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 77 39%
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 24 88%
May 2024 Banking and Payments Banking Services Being categorised <10  
May 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
May 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
May 2024 Banking and Payments Banking Services Foreign Currency <10 <30
May 2024 Banking and Payments Banking Services International Transfers 28 51%
May 2024 Banking and Payments Banking Services Safe Custody <10 <30
May 2024 Banking and Payments Business Banking Being categorised <10  
May 2024 Banking and Payments Business Banking Business Current Accounts 325 42%
May 2024 Banking and Payments Business Banking Business Overdrafts 27 <30
May 2024 Banking and Payments Business Banking Merchant Services 55 41%
May 2024 Banking and Payments Business Lending Being categorised <10  
May 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 45 26%
May 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 16 <30
May 2024 Banking and Payments Business Lending Commercial Mortgages 15 <30
May 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
May 2024 Banking and Payments Credit Card Accounts Balance Transfers 13 <30
May 2024 Banking and Payments Credit Card Accounts Credit Cards 7,858 33%
May 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
May 2024 Banking and Payments Payment Services Electronic Money (e-money) 747 37%
May 2024 Banking and Payments Payment Services Money Remittance 13 <30
May 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
May 2024 Banking and Payments Payment Services Payment Instruments 24 <30
May 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
May 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
May 2024 Banking and Payments Personal Bank Accounts Cheques 16 <30
May 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,934 41%
May 2024 Banking and Payments Personal Bank Accounts Debit Cards 158 36%
May 2024 Banking and Payments Personal Bank Accounts Direct Debits 25 21%
May 2024 Banking and Payments Personal Bank Accounts Online Banking 45 38%
May 2024 Banking and Payments Personal Bank Accounts Overdrafts 551 60%
May 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 45 <30
May 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
May 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 135 49%
May 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 117 41%
May 2024 Banking and Payments Savings Premium Bonds (NS&I only) 30 <30
May 2024 Banking and Payments Savings Savings Certificates or Bonds 15 <30
May 2024 Consumer Credit Credit Services Credit Broking 12 <30
May 2024 Consumer Credit Credit Services Credit Records 49 37%
May 2024 Consumer Credit Debt Services Debt Collection 89 <30
May 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Being categorised <10  
May 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 270 26%
May 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,040 27%
May 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 14 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 5,507 25%
May 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 217 32%
May 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 13 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 45 33%
May 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 406 45%
May 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 33 <30
May 2024 Consumer Credit Loans Guarantor Loans <10 <30
May 2024 Consumer Credit Loans Home Credit <10 <30
May 2024 Consumer Credit Loans Logbook Loans <10 <30
May 2024 Consumer Credit Loans Pawnbroking <10 <30
May 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
May 2024 Consumer Credit Loans Personal Loans 580 35%
May 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 83 24%
May 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 49 27%
May 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 13 <30
May 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 23 <30
May 2024 Insurance Animal Insurance Horse Insurance <10 <30
May 2024 Insurance Animal Insurance Pet Insurance 169 30%
May 2024 Insurance Household and Commercial Property Insurance Being categorised <10  
May 2024 Insurance Household and Commercial Property Insurance Building Guarantees 32 <30
May 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 690 39%
May 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 148 41%
May 2024 Insurance Household and Commercial Property Insurance Contents Insurance 134 35%
May 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 144 50%
May 2024 Insurance Household and Commercial Property Insurance Household Warranties 101 47%
May 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 30 49%
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 61 27%
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
May 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 47 14%
May 2024 Insurance Life and Critical Illness Cover Family Income Plan <10  
May 2024 Insurance Life and Critical Illness Cover Term Assurance 74 20%
May 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 32 <30
May 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 49 45%
May 2024 Insurance Medical Insurance Being categorised <10  
May 2024 Insurance Medical Insurance Income Protection Insurance 71 10%
May 2024 Insurance Medical Insurance Long Term Care Insurance <10  
May 2024 Insurance Medical Insurance Personal Accident Insurance 17 <30
May 2024 Insurance Medical Insurance Private Medical or Dental Insurance 130 33%
May 2024 Insurance Motor Insurance Being categorised <10  
May 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,254 45%
May 2024 Insurance Motor Insurance Caravan Insurance 15 <30
May 2024 Insurance Motor Insurance Commercial Vehicle Insurance 133 46%
May 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
May 2024 Insurance Motor Insurance Motor Warranties 45 <30
May 2024 Insurance Motor Insurance Roadside Assistance Insurance 61 51%
May 2024 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
May 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
May 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 43 <30
May 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
May 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 64 25%
May 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 11 <30
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
May 2024 Insurance Travel Insurance Cover Travel Insurance 298 40%
May 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
May 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 11 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 25 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
May 2024 Investments Derivatives CFDs (Contracts for Difference) 19 <30
May 2024 Investments Derivatives Rolling Spot Forex   <30
May 2024 Investments Derivatives Spread Betting <10 <30
May 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
May 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
May 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
May 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
May 2024 Investments Investment Funds Being categorised <10  
May 2024 Investments Investment Funds Exchange Traded Funds <10 <30
May 2024 Investments Investment Funds Investment Trusts 15 <30
May 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
May 2024 Investments Investment Funds Unit Trusts <10 <30
May 2024 Investments ISAs and PEPs Innovative Finance ISA   <30
May 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
May 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan)   <30
May 2024 Investments ISAs and PEPs Stocks and Shares ISA 147 33%
May 2024 Investments Mixed Investment Portfolios Advisory Service 26 <30
May 2024 Investments Mixed Investment Portfolios Discretionary Service 10 <30
May 2024 Investments Non-mainstream Investments Business Relief <10  
May 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
May 2024 Investments Non-mainstream Investments Direct Property Investments <10  
May 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
May 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
May 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme)   <30
May 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
May 2024 Investments Stocks and Shares Registrar Services <10  
May 2024 Investments Stocks and Shares Share Dealings 49 40%
May 2024 Investments Structured Investments Capital Protected Structured Products <10  
May 2024 Investments Structured Investments SCARPs (Structured Capital at Risk Products)   <30
May 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 83 35%
May 2024 Mortgages Equity Release Home Reversion Plans <10  
May 2024 Mortgages Equity Release Lifetime Mortgage 24 <30
May 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
May 2024 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs)   <30
May 2024 Mortgages Residential Mortgages Bridging Loan <10  
May 2024 Mortgages Residential Mortgages First Charge Mortgage 457 37%
May 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 14 <30
May 2024 Mortgages Residential Mortgages Second Charge Mortgage 36 <30
May 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
May 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
May 2024 Pensions and Annuities Annuities Being categorised <10  
May 2024 Pensions and Annuities Annuities Conventional Annuities 38 41%
May 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
May 2024 Pensions and Annuities Being categorised Being categorised <10  
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 24 34%
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes)   <30
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages   <30
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 242 41%
May 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
May 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes)   <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 22 <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts   <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 10 <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 42 42%
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 11 87%
June 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
June 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
June 2024 Banking and Payments Banking Services Foreign Currency <10 <30
June 2024 Banking and Payments Banking Services International Transfers 27 <30
June 2024 Banking and Payments Banking Services Safe Custody <10 <30
June 2024 Banking and Payments Being categorised Being categorised <10  
June 2024 Banking and Payments Business Banking Being categorised <10  
June 2024 Banking and Payments Business Banking Business Current Accounts 289 45%
June 2024 Banking and Payments Business Banking Business Overdrafts 15 <30
June 2024 Banking and Payments Business Banking Merchant Services 44 <30
June 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 25 22%
June 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 16 <30
June 2024 Banking and Payments Business Lending Commercial Mortgages 11 <30
June 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
June 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
June 2024 Banking and Payments Credit Card Accounts Balance Transfers 10 <30
June 2024 Banking and Payments Credit Card Accounts Being categorised <10  
June 2024 Banking and Payments Credit Card Accounts Credit Cards 6,223 26%
June 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
June 2024 Banking and Payments Payment Services Being categorised <10  
June 2024 Banking and Payments Payment Services Electronic Money (e-money) 774 37%
June 2024 Banking and Payments Payment Services Money Remittance 11 <30
June 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking)   <30
June 2024 Banking and Payments Payment Services Payment Instruments 11 <30
June 2024 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
June 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
June 2024 Banking and Payments Personal Bank Accounts Cheques 24 <30
June 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,733 40%
June 2024 Banking and Payments Personal Bank Accounts Debit Cards 136 37%
June 2024 Banking and Payments Personal Bank Accounts Direct Debits 17 <30
June 2024 Banking and Payments Personal Bank Accounts Online Banking 34 44%
June 2024 Banking and Payments Personal Bank Accounts Overdrafts 358 47%
June 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 55 <30
June 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
June 2024 Banking and Payments Savings Being categorised <10  
June 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 119 51%
June 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 96 42%
June 2024 Banking and Payments Savings Premium Bonds (NS&I only) 30 <30
June 2024 Banking and Payments Savings Savings Certificates or Bonds 10 <30
June 2024 Consumer Credit Credit Services Credit Broking 26 <30
June 2024 Consumer Credit Credit Services Credit Records 46 40%
June 2024 Consumer Credit Debt Services Debt Adjusting <10  
June 2024 Consumer Credit Debt Services Debt Collection 83 <30
June 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Being categorised <10  
June 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 246 25%
June 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,009 28%
June 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 5,541 22%
June 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 190 40%
June 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 11 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 273 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 629 58%
June 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 33 <30
June 2024 Consumer Credit Loans Guarantor Loans 14 <30
June 2024 Consumer Credit Loans Home Credit <10 <30
June 2024 Consumer Credit Loans Logbook Loans <10 <30
June 2024 Consumer Credit Loans Pawnbroking <10 <30
June 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10  
June 2024 Consumer Credit Loans Personal Loans 572 33%
June 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 69 24%
June 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 38 <30
June 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
June 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 26 <30
June 2024 Insurance Animal Insurance Horse Insurance <10 <30
June 2024 Insurance Animal Insurance Pet Insurance 156 43%
June 2024 Insurance Being categorised Being categorised <10  
June 2024 Insurance Household and Commercial Property Insurance Building Guarantees 31 <30
June 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 634 41%
June 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 124 42%
June 2024 Insurance Household and Commercial Property Insurance Contents Insurance 132 43%
June 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 129 38%
June 2024 Insurance Household and Commercial Property Insurance Household Warranties 76 37%
June 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 24 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 57 37%
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance)   <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
June 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 42 14%
June 2024 Insurance Life and Critical Illness Cover Family Income Plan <10 <30
June 2024 Insurance Life and Critical Illness Cover Term Assurance 70 15%
June 2024 Insurance Life and Critical Illness Cover Term Assurance (Life Only)   <30
June 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 21 <30
June 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 45 27%
June 2024 Insurance Medical Insurance Being categorised <10 <30
June 2024 Insurance Medical Insurance Income Protection Insurance 58 13%
June 2024 Insurance Medical Insurance Personal Accident Insurance 12 <30
June 2024 Insurance Medical Insurance Private Medical or Dental Insurance 144 25%
June 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,188 49%
June 2024 Insurance Motor Insurance Caravan Insurance 10 <30
June 2024 Insurance Motor Insurance Commercial Vehicle Insurance 121 48%
June 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
June 2024 Insurance Motor Insurance Motor Warranties 32 <30
June 2024 Insurance Motor Insurance Roadside Assistance Insurance 45 39%
June 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 30 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 55 43%
June 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan)   <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 11 <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
June 2024 Insurance Travel Insurance Cover Travel Insurance 251 44%
June 2024 Investments Being categorised Being categorised <10  
June 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 12 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 11 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 13 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 35 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 10 <30
June 2024 Investments Derivatives CFDs (Contracts for Difference) 19 <30
June 2024 Investments Derivatives Rolling Spot Forex   <30
June 2024 Investments Derivatives Spread Betting <10 <30
June 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
June 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
June 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
June 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
June 2024 Investments Investment Funds Exchange Traded Funds <10 <30
June 2024 Investments Investment Funds Investment Trusts 17 <30
June 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
June 2024 Investments Investment Funds Unit Trusts <10 <30
June 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
June 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
June 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
June 2024 Investments ISAs and PEPs Stocks and Shares ISA 109 32%
June 2024 Investments Mixed Investment Portfolios Advisory Service 29 <30
June 2024 Investments Mixed Investment Portfolios Discretionary Service 16 <30
June 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
June 2024 Investments Non-mainstream Investments Direct Property Investments   <30
June 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
June 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
June 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
June 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
June 2024 Investments Stocks and Shares Share Dealings 53 30%
June 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
June 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 70 31%
June 2024 Mortgages Equity Release Home Reversion Plans   <30
June 2024 Mortgages Equity Release Lifetime Mortgage 20 <30
June 2024 Mortgages Equity Release Shared Appreciation Mortgage <10  
June 2024 Mortgages Residential Mortgages Being categorised <10  
June 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
June 2024 Mortgages Residential Mortgages First Charge Mortgage 400 28%
June 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 14 <30
June 2024 Mortgages Residential Mortgages Second Charge Mortgage 28 <30
June 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
June 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
June 2024 Pensions and Annuities Annuities Conventional Annuities 41 38%
June 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 21 51%
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS   <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10 <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 281 48%
June 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme)   <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 27 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 54 38%
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 12 79%
July 2024 Banking and Payments Banking Services CHAPS Payments   <30
July 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
July 2024 Banking and Payments Banking Services Foreign Currency <10 <30
July 2024 Banking and Payments Banking Services International Transfers 26 39%
July 2024 Banking and Payments Banking Services Safe Custody <10 <30
July 2024 Banking and Payments Business Banking Being categorised <10  
July 2024 Banking and Payments Business Banking Business Current Accounts 309 44%
July 2024 Banking and Payments Business Banking Business Overdrafts 11 <30
July 2024 Banking and Payments Business Banking Merchant Services 67 53%
July 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 55 14%
July 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 33 <30
July 2024 Banking and Payments Business Lending Commercial Mortgages 12 <30
July 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
July 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10  
July 2024 Banking and Payments Credit Card Accounts Balance Transfers 11 <30
July 2024 Banking and Payments Credit Card Accounts Credit Cards 7,034 25%
July 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
July 2024 Banking and Payments Payment Services Electronic Money (e-money) 855 31%
July 2024 Banking and Payments Payment Services Money Remittance 10 <30
July 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
July 2024 Banking and Payments Payment Services Payment Instruments 13 <30
July 2024 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill   <30
July 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
July 2024 Banking and Payments Personal Bank Accounts Cheques 30 <30
July 2024 Banking and Payments Personal Bank Accounts Current Accounts 3,320 36%
July 2024 Banking and Payments Personal Bank Accounts Debit Cards 162 33%
July 2024 Banking and Payments Personal Bank Accounts Direct Debits 34 26%
July 2024 Banking and Payments Personal Bank Accounts Online Banking 46 50%
July 2024 Banking and Payments Personal Bank Accounts Overdrafts 319 51%
July 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 47 <30
July 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
July 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 145 44%
July 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 118 39%
July 2024 Banking and Payments Savings Premium Bonds (NS&I only) 27 <30
July 2024 Banking and Payments Savings Savings Certificates or Bonds 12 <30
July 2024 Consumer Credit Being categorised Being categorised <10  
July 2024 Consumer Credit Credit Services Credit Broking 18 <30
July 2024 Consumer Credit Credit Services Credit Records 66 29%
July 2024 Consumer Credit Debt Services Debt Adjusting <10  
July 2024 Consumer Credit Debt Services Debt Collection 117 <30
July 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Being categorised <10  
July 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 433 25%
July 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 597 25%
July 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,158 23%
July 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 21 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 193 30%
July 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 10 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 316 21%
July 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 814 50%
July 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 38 <30
July 2024 Consumer Credit Loans Being categorised <10  
July 2024 Consumer Credit Loans Guarantor Loans 18 <30
July 2024 Consumer Credit Loans Home Credit <10 <30
July 2024 Consumer Credit Loans Logbook Loans <10 <30
July 2024 Consumer Credit Loans Pawnbroking 14 <30
July 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
July 2024 Consumer Credit Loans Personal Loans 635 29%
July 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 67 18%
July 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 39 17%
July 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 13 <30
July 2024 Funeral Planning Services Funeral Plans Being categorised <10  
July 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 37 <30
July 2024 Insurance Animal Insurance Horse Insurance <10 <30
July 2024 Insurance Animal Insurance Pet Insurance 188 35%
July 2024 Insurance Household and Commercial Property Insurance Building Guarantees 22 <30
July 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 658 39%
July 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 151 52%
July 2024 Insurance Household and Commercial Property Insurance Contents Insurance 137 30%
July 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 107 33%
July 2024 Insurance Household and Commercial Property Insurance Household Warranties 95 39%
July 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 41 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 13 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 64 33%
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
July 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 41 19%
July 2024 Insurance Life and Critical Illness Cover Term Assurance 84 23%
July 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 21 21%
July 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 43 38%
July 2024 Insurance Medical Insurance Being categorised <10  
July 2024 Insurance Medical Insurance Income Protection Insurance 60 17%
July 2024 Insurance Medical Insurance Personal Accident Insurance <10 <30
July 2024 Insurance Medical Insurance Private Medical or Dental Insurance 157 28%
July 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,227 44%
July 2024 Insurance Motor Insurance Caravan Insurance 13 <30
July 2024 Insurance Motor Insurance Commercial Vehicle Insurance 152 45%
July 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 18 <30
July 2024 Insurance Motor Insurance Motor Warranties 36 33%
July 2024 Insurance Motor Insurance Roadside Assistance Insurance 66 24%
July 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
July 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 32 <30
July 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
July 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10  
July 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10  
July 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 77 25%
July 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
July 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan) <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
July 2024 Insurance Travel Insurance Cover Travel Insurance 323 41%
July 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 10 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
July 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 30 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 34 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 10 <30
July 2024 Investments Derivatives Being categorised <10  
July 2024 Investments Derivatives CFDs (Contracts for Difference) 14 <30
July 2024 Investments Derivatives Interest Rate Hedge <10  
July 2024 Investments Derivatives Rolling Spot Forex <10 <30
July 2024 Investments Derivatives Spread Betting <10 <30
July 2024 Investments Endowments Being categorised <10  
July 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
July 2024 Investments Endowments Endowment Plans (With-profits) 12 <30
July 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
July 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
July 2024 Investments Investment Funds Being categorised <10  
July 2024 Investments Investment Funds Exchange Traded Funds <10  
July 2024 Investments Investment Funds Investment Trusts 15 <30
July 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
July 2024 Investments Investment Funds Unit Trusts 10 <30
July 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
July 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
July 2024 Investments ISAs and PEPs Stocks and Shares ISA 207 46%
July 2024 Investments Mixed Investment Portfolios Advisory Service 42 <30
July 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
July 2024 Investments Non-mainstream Investments Business Relief <10  
July 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
July 2024 Investments Non-mainstream Investments Direct Property Investments <10  
July 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
July 2024 Investments Non-mainstream Investments Partnerships <10  
July 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
July 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
July 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
July 2024 Investments Stocks and Shares Registrar Services <10 <30
July 2024 Investments Stocks and Shares Share Dealings 59 31%
July 2024 Investments Structured Investments Capital Protected Structured Products   <30
July 2024 Mortgages Being categorised Being categorised <10  
July 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 82 25%
July 2024 Mortgages Equity Release Home Reversion Plans <10 <30
July 2024 Mortgages Equity Release Lifetime Mortgage 16 <30
July 2024 Mortgages Equity Release Shared Appreciation Mortgage <10  
July 2024 Mortgages Residential Mortgages Being categorised <10  
July 2024 Mortgages Residential Mortgages Bridging Loan <10  
July 2024 Mortgages Residential Mortgages First Charge Mortgage 436 31%
July 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 21 <30
July 2024 Mortgages Residential Mortgages Second Charge Mortgage 47 73%
July 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
July 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
July 2024 Pensions and Annuities Annuities Conventional Annuities 72 36%
July 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities   <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 35 <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
July 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
July 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10 <30
July 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 529 39%
July 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
July 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
July 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 35 <30
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 64 49%
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 16 97%
August 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
August 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
August 2024 Banking and Payments Banking Services Foreign Currency <10 <30
August 2024 Banking and Payments Banking Services International Transfers 32 <30
August 2024 Banking and Payments Banking Services Safe Custody <10 <30
August 2024 Banking and Payments Being categorised Being categorised <10  
August 2024 Banking and Payments Business Banking Business Current Accounts 267 42%
August 2024 Banking and Payments Business Banking Business Overdrafts 18 <30
August 2024 Banking and Payments Business Banking Merchant Services 40 35%
August 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 25 13%
August 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 21 <30
August 2024 Banking and Payments Business Lending Commercial Mortgages 11 <30
August 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
August 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
August 2024 Banking and Payments Credit Card Accounts Balance Transfers <10 <30
August 2024 Banking and Payments Credit Card Accounts Being categorised <10  
August 2024 Banking and Payments Credit Card Accounts Credit Cards 5,554 23%
August 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
August 2024 Banking and Payments Payment Services Electronic Money (e-money) 695 26%
August 2024 Banking and Payments Payment Services Money Remittance <10 <30
August 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
August 2024 Banking and Payments Payment Services Payment Instruments 20 <30
August 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
August 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
August 2024 Banking and Payments Personal Bank Accounts Cheques 14 <30
August 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,929 35%
August 2024 Banking and Payments Personal Bank Accounts Debit Cards 164 36%
August 2024 Banking and Payments Personal Bank Accounts Direct Debits 27 <30
August 2024 Banking and Payments Personal Bank Accounts Online Banking 43 43%
August 2024 Banking and Payments Personal Bank Accounts Overdrafts 279 56%
August 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 37 19%
August 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
August 2024 Banking and Payments Savings Being categorised <10  
August 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 121 36%
August 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 101 34%
August 2024 Banking and Payments Savings Premium Bonds (NS&I only) 28 <30
August 2024 Banking and Payments Savings Savings Certificates or Bonds 19 <30
August 2024 Consumer Credit Credit Services Credit Broking 16 <30
August 2024 Consumer Credit Credit Services Credit Records 61 <30
August 2024 Consumer Credit Debt Services Debt Adjusting <10  
August 2024 Consumer Credit Debt Services Debt Collection 117 42%
August 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 10  
August 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 279 29%
August 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,171 22%
August 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 22 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,143 26%
August 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 180 35%
August 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 140 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 534 43%
August 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 50 <30
August 2024 Consumer Credit Loans Being categorised <10  
August 2024 Consumer Credit Loans Guarantor Loans 21 <30
August 2024 Consumer Credit Loans Home Credit <10 <30
August 2024 Consumer Credit Loans Logbook Loans <10  
August 2024 Consumer Credit Loans Pawnbroking <10 <30
August 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
August 2024 Consumer Credit Loans Personal Loans 552 33%
August 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 56 34%
August 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 33 <30
August 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
August 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 32 <30
August 2024 Insurance Animal Insurance Horse Insurance <10 <30
August 2024 Insurance Animal Insurance Pet Insurance 194 33%
August 2024 Insurance Household and Commercial Property Insurance Building Guarantees 25 <30
August 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 588 40%
August 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 131 38%
August 2024 Insurance Household and Commercial Property Insurance Contents Insurance 112 30%
August 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 97 32%
August 2024 Insurance Household and Commercial Property Insurance Household Warranties 81 48%
August 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 23 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 67 11%
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
August 2024 Insurance Life and Critical Illness Cover Being categorised <10  
August 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 47 12%
August 2024 Insurance Life and Critical Illness Cover Family Income Plan   <30
August 2024 Insurance Life and Critical Illness Cover Term Assurance 65 21%
August 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 28 <30
August 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 63 54%
August 2024 Insurance Medical Insurance Being categorised <10 <30
August 2024 Insurance Medical Insurance Income Protection Insurance 63 20%
August 2024 Insurance Medical Insurance Long Term Care Insurance   <30
August 2024 Insurance Medical Insurance Personal Accident Insurance 10 <30
August 2024 Insurance Medical Insurance Private Medical or Dental Insurance 136 29%
August 2024 Insurance Motor Insurance Being categorised <10  
August 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,116 44%
August 2024 Insurance Motor Insurance Caravan Insurance 24 <30
August 2024 Insurance Motor Insurance Commercial Vehicle Insurance 98 44%
August 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 19 <30
August 2024 Insurance Motor Insurance Motor Warranties 38 <30
August 2024 Insurance Motor Insurance Roadside Assistance Insurance 86 43%
August 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
August 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 46 32%
August 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
August 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10  
August 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 80 19%
August 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan)   <30
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
August 2024 Insurance Travel Insurance Cover Travel Insurance 277 45%
August 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 25  
August 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
August 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 35 35%
August 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
August 2024 Investments Derivatives CFDs (Contracts for Difference) 22 24%
August 2024 Investments Derivatives Rolling Spot Forex   <30
August 2024 Investments Derivatives Spread Betting <10 <30
August 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
August 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
August 2024 Investments Endowments Mortgage Endowments (Unit Linked) 10 <30
August 2024 Investments Endowments Mortgage Endowments (With-profits) <10  
August 2024 Investments Investment Funds Being categorised <10  
August 2024 Investments Investment Funds Exchange Traded Funds <10  
August 2024 Investments Investment Funds Investment Trusts 18 <30
August 2024 Investments Investment Funds Non-Structured Periodically Guaranteed Funds <10  
August 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
August 2024 Investments Investment Funds Unit Trusts <10 <30
August 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
August 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
August 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
August 2024 Investments ISAs and PEPs Stocks and Shares ISA 174 36%
August 2024 Investments Mixed Investment Portfolios Advisory Service 18 69%
August 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
August 2024 Investments Non-mainstream Investments Business Relief <10 <30
August 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
August 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
August 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
August 2024 Investments Stocks and Shares Being categorised <10  
August 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
August 2024 Investments Stocks and Shares Registrar Services <10 <30
August 2024 Investments Stocks and Shares Share Dealings 67 22%
August 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
August 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 49 33%
August 2024 Mortgages Equity Release Home Reversion Plans <10 <30
August 2024 Mortgages Equity Release Lifetime Mortgage 12 <30
August 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
August 2024 Mortgages Residential Mortgages Being categorised <10  
August 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
August 2024 Mortgages Residential Mortgages First Charge Mortgage 431 37%
August 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 17 <30
August 2024 Mortgages Residential Mortgages Second Charge Mortgage 44 <30
August 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
August 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
August 2024 Pensions and Annuities Annuities Conventional Annuities 40 50%
August 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
August 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 31 <30
August 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP)   <30
August 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans)   <30
August 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes)   <30
August 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
August 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
August 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 382 48%
August 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
August 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
August 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 13 <30
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 17 <30
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 62 52%
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 89%
September 2024 Banking and Payments Banking Services Being categorised <10  
September 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
September 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
September 2024 Banking and Payments Banking Services Foreign Currency <10 <30
September 2024 Banking and Payments Banking Services International Transfers 32 <30
September 2024 Banking and Payments Banking Services Safe Custody <10 <30
September 2024 Banking and Payments Being categorised Being categorised <10  
September 2024 Banking and Payments Business Banking Business Current Accounts 308 44%
September 2024 Banking and Payments Business Banking Business Overdrafts 15 <30
September 2024 Banking and Payments Business Banking Merchant Services 49 33%
September 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 36 22%
September 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 28 <30
September 2024 Banking and Payments Business Lending Commercial Mortgages 15 <30
September 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS)   <30
September 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
September 2024 Banking and Payments Credit Card Accounts Balance Transfers 14 <30
September 2024 Banking and Payments Credit Card Accounts Credit Cards 9,596 25%
September 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
September 2024 Banking and Payments Payment Services Electronic Money (e-money) 720 31%
September 2024 Banking and Payments Payment Services Money Remittance 15 <30
September 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
September 2024 Banking and Payments Payment Services Payment Instruments 20 <30
September 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
September 2024 Banking and Payments Personal Bank Accounts Cheques 13 <30
September 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,998 34%
September 2024 Banking and Payments Personal Bank Accounts Debit Cards 148 37%
September 2024 Banking and Payments Personal Bank Accounts Direct Debits 25 <30
September 2024 Banking and Payments Personal Bank Accounts Online Banking 34 20%
September 2024 Banking and Payments Personal Bank Accounts Overdrafts 235 51%
September 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 34 <30
September 2024 Banking and Payments Personal Bank Accounts Standing Orders   <30
September 2024 Banking and Payments Savings Being categorised <10  
September 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 102 42%
September 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 127 33%
September 2024 Banking and Payments Savings Premium Bonds (NS&I only) 27 <30
September 2024 Banking and Payments Savings Savings Certificates or Bonds 18 <30
September 2024 Consumer Credit Being categorised Being categorised <10  
September 2024 Consumer Credit Credit Services Credit Broking 10 <30
September 2024 Consumer Credit Credit Services Credit Records 43 25%
September 2024 Consumer Credit Debt Services Debt Adjusting <10  
September 2024 Consumer Credit Debt Services Debt Collection 95 19%
September 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 11  
September 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 363 25%
September 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 842 29%
September 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) <10 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,551 33%
September 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 157 34%
September 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 12 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 342 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 888 41%
September 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 40 <30
September 2024 Consumer Credit Loans Being categorised <10  
September 2024 Consumer Credit Loans Guarantor Loans 18 <30
September 2024 Consumer Credit Loans Home Credit <10  
September 2024 Consumer Credit Loans Logbook Loans   <30
September 2024 Consumer Credit Loans Pawnbroking <10  
September 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
September 2024 Consumer Credit Loans Personal Loans 526 32%
September 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 84 27%
September 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 34 <30
September 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
September 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 29 38%
September 2024 Insurance Animal Insurance Horse Insurance <10 <30
September 2024 Insurance Animal Insurance Pet Insurance 186 42%
September 2024 Insurance Household and Commercial Property Insurance Being categorised <10  
September 2024 Insurance Household and Commercial Property Insurance Building Guarantees 36 <30
September 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 551 42%
September 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 133 37%
September 2024 Insurance Household and Commercial Property Insurance Contents Insurance 130 36%
September 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 70 38%
September 2024 Insurance Household and Commercial Property Insurance Household Warranties 84 35%
September 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 42 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance   <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 11 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 73 26%
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10  
September 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 41 24%
September 2024 Insurance Life and Critical Illness Cover Family Income Plan <10  
September 2024 Insurance Life and Critical Illness Cover Term Assurance 71 28%
September 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 22 <30
September 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 56 52%
September 2024 Insurance Medical Insurance Being categorised 10  
September 2024 Insurance Medical Insurance Income Protection Insurance 51 24%
September 2024 Insurance Medical Insurance Personal Accident Insurance 11 <30
September 2024 Insurance Medical Insurance Private Medical or Dental Insurance 122 23%
September 2024 Insurance Motor Insurance Being categorised <10  
September 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,026 44%
September 2024 Insurance Motor Insurance Caravan Insurance 19 <30
September 2024 Insurance Motor Insurance Commercial Vehicle Insurance 131 48%
September 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 37 <30
September 2024 Insurance Motor Insurance Motor Warranties 37 <30
September 2024 Insurance Motor Insurance Roadside Assistance Insurance 68 31%
September 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
September 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 47 41%
September 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
September 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
September 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 71 23%
September 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10  
September 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10 <30
September 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
September 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
September 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
September 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10 <30
September 2024 Insurance Travel Insurance Cover Travel Insurance 299 41%
September 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
September 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 24 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
September 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 19 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
September 2024 Investments Derivatives CFDs (Contracts for Difference) 14 <30
September 2024 Investments Derivatives Interest Rate Hedge <10 <30
September 2024 Investments Derivatives Rolling Spot Forex <10  
September 2024 Investments Derivatives Spread Betting <10 <30
September 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
September 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
September 2024 Investments Endowments Mortgage Endowments (Unit Linked) 10 <30
September 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
September 2024 Investments Investment Funds Exchange Traded Funds   <30
September 2024 Investments Investment Funds Investment Trusts 14 <30
September 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
September 2024 Investments Investment Funds Unit Trusts <10 <30
September 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
September 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
September 2024 Investments ISAs and PEPs Stocks and Shares ISA 140 47%
September 2024 Investments Mixed Investment Portfolios Advisory Service 33 37%
September 2024 Investments Mixed Investment Portfolios Discretionary Service 11 <30
September 2024 Investments Non-mainstream Investments Business Relief <10 <30
September 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
September 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
September 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
September 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
September 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
September 2024 Investments Stocks and Shares Registrar Services <10  
September 2024 Investments Stocks and Shares Share Dealings 50 33%
September 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 60 30%
September 2024 Mortgages Equity Release Lifetime Mortgage 15 <30
September 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
September 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
September 2024 Mortgages Residential Mortgages First Charge Mortgage 406 31%
September 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 19 <30
September 2024 Mortgages Residential Mortgages Second Charge Mortgage 36 <30
September 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
September 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
September 2024 Pensions and Annuities Annuities Conventional Annuities 27 24%
September 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 13 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
September 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
September 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance   <30
September 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 426 44%
September 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
September 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
September 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 19 <30
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 13 <30
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 53 40%
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 11 86%
October 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
October 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
October 2024 Banking and Payments Banking Services Foreign Currency <10 <30
October 2024 Banking and Payments Banking Services International Transfers 39 32%
October 2024 Banking and Payments Banking Services Safe Custody <10 <30
October 2024 Banking and Payments Being categorised Being categorised <10  
October 2024 Banking and Payments Business Banking Business Current Accounts 372 40%
October 2024 Banking and Payments Business Banking Business Overdrafts 21 <30
October 2024 Banking and Payments Business Banking Merchant Services 84 41%
October 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 38 22%
October 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 24 <30
October 2024 Banking and Payments Business Lending Commercial Mortgages 20 <30
October 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
October 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
October 2024 Banking and Payments Credit Card Accounts Balance Transfers 15 <30
October 2024 Banking and Payments Credit Card Accounts Credit Cards 4,608 25%
October 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
October 2024 Banking and Payments Payment Services Being categorised <10  
October 2024 Banking and Payments Payment Services Electronic Money (e-money) 907 30%
October 2024 Banking and Payments Payment Services Money Remittance 18 <30
October 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
October 2024 Banking and Payments Payment Services Payment Instruments 12 <30
October 2024 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
October 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
October 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
October 2024 Banking and Payments Personal Bank Accounts Cheques 25 <30
October 2024 Banking and Payments Personal Bank Accounts Current Accounts 3,393 32%
October 2024 Banking and Payments Personal Bank Accounts Debit Cards 197 29%
October 2024 Banking and Payments Personal Bank Accounts Direct Debits 36 <30
October 2024 Banking and Payments Personal Bank Accounts Online Banking 46 36%
October 2024 Banking and Payments Personal Bank Accounts Overdrafts 290 44%
October 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 42 <30
October 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
October 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 127 36%
October 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 149 36%
October 2024 Banking and Payments Savings Premium Bonds (NS&I only) 27 50%
October 2024 Banking and Payments Savings Savings Certificates or Bonds 15 53%
October 2024 Consumer Credit Credit Services Credit Broking 16 <30
October 2024 Consumer Credit Credit Services Credit Records 74 41%
October 2024 Consumer Credit Debt Services Debt Adjusting <10 <30
October 2024 Consumer Credit Debt Services Debt Collection 142 34%
October 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Being categorised <10  
October 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 248 36%
October 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 556 25%
October 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 22 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,345 35%
October 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 14 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 218 32%
October 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 10 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 162 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 680 49%
October 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 52 <30
October 2024 Consumer Credit Loans Guarantor Loans 16 <30
October 2024 Consumer Credit Loans Home Credit <10  
October 2024 Consumer Credit Loans Logbook Loans <10  
October 2024 Consumer Credit Loans Pawnbroking <10 <30
October 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
October 2024 Consumer Credit Loans Personal Loans 610 35%
October 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 75 32%
October 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 27 <30
October 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 17 <30
October 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 26 <30
October 2024 Insurance Animal Insurance Horse Insurance <10 <30
October 2024 Insurance Animal Insurance Pet Insurance 258 41%
October 2024 Insurance Household and Commercial Property Insurance Building Guarantees 60 <30
October 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 744 43%
October 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 176 53%
October 2024 Insurance Household and Commercial Property Insurance Contents Insurance 176 34%
October 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 131 44%
October 2024 Insurance Household and Commercial Property Insurance Household Warranties 110 33%
October 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 52 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 14 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 94 24%
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance 11 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
October 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 60 25%
October 2024 Insurance Life and Critical Illness Cover Term Assurance 99 19%
October 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 41 <30
October 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 63 38%
October 2024 Insurance Medical Insurance Being categorised 32 <30
October 2024 Insurance Medical Insurance Income Protection Insurance 78 25%
October 2024 Insurance Medical Insurance Long Term Care Insurance   <30
October 2024 Insurance Medical Insurance Personal Accident Insurance 11 <30
October 2024 Insurance Medical Insurance Private Medical or Dental Insurance 191 27%
October 2024 Insurance Motor Insurance Being categorised <10  
October 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,431 42%
October 2024 Insurance Motor Insurance Caravan Insurance 16 <30
October 2024 Insurance Motor Insurance Commercial Vehicle Insurance 167 46%
October 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 41 <30
October 2024 Insurance Motor Insurance Motor Warranties 56 <30
October 2024 Insurance Motor Insurance Roadside Assistance Insurance 109 41%
October 2024 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
October 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance 10 <30
October 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 51 34%
October 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
October 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
October 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance   <30
October 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 101 24%
October 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10  
October 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
October 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10 <30
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft)   <30
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
October 2024 Insurance Travel Insurance Cover Travel Insurance 468 35%
October 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
October 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 17 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 38 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 17 <30
October 2024 Investments Derivatives CFDs (Contracts for Difference) 21 <30
October 2024 Investments Derivatives Spread Betting <10 <30
October 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
October 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
October 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
October 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
October 2024 Investments Investment Funds Being categorised <10  
October 2024 Investments Investment Funds Exchange Traded Funds <10 <30
October 2024 Investments Investment Funds Investment Trusts 19 <30
October 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
October 2024 Investments Investment Funds Unit Trusts 13 <30
October 2024 Investments ISAs and PEPs Being categorised <10  
October 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
October 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
October 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
October 2024 Investments ISAs and PEPs Stocks and Shares ISA 176 42%
October 2024 Investments Mixed Investment Portfolios Advisory Service 37 33%
October 2024 Investments Mixed Investment Portfolios Being categorised <10  
October 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
October 2024 Investments Non-mainstream Investments Business Relief <10  
October 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
October 2024 Investments Non-mainstream Investments Direct Property Investments <10  
October 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
October 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
October 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme)   <30
October 2024 Investments Stocks and Shares Being categorised <10  
October 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
October 2024 Investments Stocks and Shares Registrar Services <10  
October 2024 Investments Stocks and Shares Share Dealings 64 30%
October 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
October 2024 Investments Structured Investments SCARPs (Structured Capital at Risk Products)   <30
October 2024 Mortgages Buy-to-let Mortgages Being categorised <10  
October 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 94 29%
October 2024 Mortgages Equity Release Lifetime Mortgage 33 <30
October 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
October 2024 Mortgages Residential Mortgages Being categorised <10  
October 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
October 2024 Mortgages Residential Mortgages First Charge Mortgage 549 29%
October 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 29 <30
October 2024 Mortgages Residential Mortgages Second Charge Mortgage 48 <30
October 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
October 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
October 2024 Pensions and Annuities Annuities Conventional Annuities 42 51%
October 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 32 <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) 10 <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
October 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
October 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance   <30
October 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 491 40%
October 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme)   <30
October 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
October 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes)   <30
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 29 <30
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 24 <30
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 77 44%
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 95%
November 2024 Banking and Payments Banking Services Being categorised <10  
November 2024 Banking and Payments Banking Services CHAPS Payments <10  
November 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
November 2024 Banking and Payments Banking Services Foreign Currency <10 <30
November 2024 Banking and Payments Banking Services International Transfers 22 <30
November 2024 Banking and Payments Banking Services Safe Custody <10 <30
November 2024 Banking and Payments Being categorised Being categorised <10  
November 2024 Banking and Payments Business Banking Business Current Accounts 306 39%
November 2024 Banking and Payments Business Banking Business Overdrafts 29 <30
November 2024 Banking and Payments Business Banking Merchant Services 49 32%
November 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 26 38%
November 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 32 <30
November 2024 Banking and Payments Business Lending Commercial Mortgages 12 <30
November 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
November 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10  
November 2024 Banking and Payments Credit Card Accounts Balance Transfers 14 <30
November 2024 Banking and Payments Credit Card Accounts Being categorised <10  
November 2024 Banking and Payments Credit Card Accounts Credit Cards 4,219 26%
November 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10  
November 2024 Banking and Payments Payment Services Being categorised <10  
November 2024 Banking and Payments Payment Services Electronic Money (e-money) 765 32%
November 2024 Banking and Payments Payment Services Money Remittance 12 <30
November 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
November 2024 Banking and Payments Payment Services Payment Instruments 13 <30
November 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
November 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
November 2024 Banking and Payments Personal Bank Accounts Cheques 28 <30
November 2024 Banking and Payments Personal Bank Accounts Current Accounts 3,022 32%
November 2024 Banking and Payments Personal Bank Accounts Debit Cards 193 33%
November 2024 Banking and Payments Personal Bank Accounts Direct Debits 29 <30
November 2024 Banking and Payments Personal Bank Accounts Online Banking 48 <30
November 2024 Banking and Payments Personal Bank Accounts Overdrafts 240 47%
November 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 31 <30
November 2024 Banking and Payments Personal Bank Accounts Standing Orders <10  
November 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 136 30%
November 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 118 35%
November 2024 Banking and Payments Savings Premium Bonds (NS&I only) 29 <30
November 2024 Banking and Payments Savings Savings Certificates or Bonds 21 <30
November 2024 Consumer Credit Credit Services Credit Broking 20 <30
November 2024 Consumer Credit Credit Services Credit Records 62 30%
November 2024 Consumer Credit Debt Services Debt Adjusting <10 <30
November 2024 Consumer Credit Debt Services Debt Collection 135 28%
November 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Being categorised <10  
November 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 198 28%
November 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 699 30%
November 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 15 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,020 37%
November 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 16 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) 11 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 170 28%
November 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 13 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 46 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 452 45%
November 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 50 <30
November 2024 Consumer Credit Loans Guarantor Loans 11 <30
November 2024 Consumer Credit Loans Home Credit   <30
November 2024 Consumer Credit Loans Logbook Loans <10  
November 2024 Consumer Credit Loans Pawnbroking <10 <30
November 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
November 2024 Consumer Credit Loans Personal Loans 939 30%
November 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 115 20%
November 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 60 <30
November 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 14 <30
November 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 21 <30
November 2024 Insurance Animal Insurance Horse Insurance <10 <30
November 2024 Insurance Animal Insurance Pet Insurance 224 35%
November 2024 Insurance Household and Commercial Property Insurance Being categorised <10  
November 2024 Insurance Household and Commercial Property Insurance Building Guarantees 40 42%
November 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 580 42%
November 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 140 41%
November 2024 Insurance Household and Commercial Property Insurance Contents Insurance 125 28%
November 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 111 45%
November 2024 Insurance Household and Commercial Property Insurance Household Warranties 105 34%
November 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 34 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 11 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 81 16%
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
November 2024 Insurance Life and Critical Illness Cover Being categorised <10  
November 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 53 19%
November 2024 Insurance Life and Critical Illness Cover Term Assurance 66 24%
November 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 33 <30
November 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 51 36%
November 2024 Insurance Medical Insurance Being categorised 50 <30
November 2024 Insurance Medical Insurance Income Protection Insurance 44 19%
November 2024 Insurance Medical Insurance Personal Accident Insurance 12 <30
November 2024 Insurance Medical Insurance Private Medical or Dental Insurance 177 26%
November 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,266 42%
November 2024 Insurance Motor Insurance Caravan Insurance 17 <30
November 2024 Insurance Motor Insurance Commercial Vehicle Insurance 120 50%
November 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 39 <30
November 2024 Insurance Motor Insurance Motor Warranties 43 50%
November 2024 Insurance Motor Insurance Roadside Assistance Insurance 90 42%
November 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
November 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 47 <30
November 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
November 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 90 31%
November 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10 <30
November 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10 <30
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
November 2024 Insurance Travel Insurance Cover Travel Insurance 377 35%
November 2024 Investments Being categorised Being categorised <10  
November 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
November 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 13 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
November 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 34 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 16 <30
November 2024 Investments Derivatives CFDs (Contracts for Difference) 17 <30
November 2024 Investments Derivatives Rolling Spot Forex <10  
November 2024 Investments Derivatives Spread Betting <10 <30
November 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
November 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
November 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
November 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
November 2024 Investments Investment Funds Exchange Traded Funds <10 <30
November 2024 Investments Investment Funds Investment Trusts 12 <30
November 2024 Investments Investment Funds Non-Structured Periodically Guaranteed Funds <10  
November 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
November 2024 Investments Investment Funds Unit Trusts 12 <30
November 2024 Investments ISAs and PEPs Innovative Finance ISA   <30
November 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
November 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
November 2024 Investments ISAs and PEPs Stocks and Shares ISA 150 50%
November 2024 Investments Mixed Investment Portfolios Advisory Service 29 <30
November 2024 Investments Mixed Investment Portfolios Being categorised <10  
November 2024 Investments Mixed Investment Portfolios Discretionary Service 11 <30
November 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
November 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
November 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
November 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
November 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
November 2024 Investments Stocks and Shares Share Dealings 45 25%
November 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
November 2024 Mortgages Buy-to-let Mortgages Being categorised <10  
November 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 75 33%
November 2024 Mortgages Equity Release Home Reversion Plans <10  
November 2024 Mortgages Equity Release Lifetime Mortgage 32 <30
November 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
November 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
November 2024 Mortgages Residential Mortgages First Charge Mortgage 408 36%
November 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 25 <30
November 2024 Mortgages Residential Mortgages Second Charge Mortgage 33 56%
November 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
November 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
November 2024 Pensions and Annuities Annuities Being categorised <10  
November 2024 Pensions and Annuities Annuities Conventional Annuities 32 49%
November 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 23 <30
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10  
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
November 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
November 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 450 38%
November 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
November 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
November 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 21 <30
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 21 <30
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 63 46%
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 10 95%
December 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
December 2024 Banking and Payments Banking Services Foreign Currency <10 <30
December 2024 Banking and Payments Banking Services International Transfers 34 <30
December 2024 Banking and Payments Banking Services Safe Custody <10 <30
December 2024 Banking and Payments Being categorised Being categorised <10  
December 2024 Banking and Payments Business Banking Business Current Accounts 321 36%
December 2024 Banking and Payments Business Banking Business Overdrafts 24 <30
December 2024 Banking and Payments Business Banking Merchant Services 82 48%
December 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 30 <30
December 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 29 <30
December 2024 Banking and Payments Business Lending Commercial Mortgages 17 <30
December 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
December 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
December 2024 Banking and Payments Credit Card Accounts Balance Transfers <10 <30
December 2024 Banking and Payments Credit Card Accounts Credit Cards 1,993 25%
December 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
December 2024 Banking and Payments Payment Services Electronic Money (e-money) 598 29%
December 2024 Banking and Payments Payment Services Money Remittance <10 <30
December 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
December 2024 Banking and Payments Payment Services Payment Instruments 13 <30
December 2024 Banking and Payments Payment Services Pre-paid Cards 12 <30
December 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
December 2024 Banking and Payments Personal Bank Accounts Cheques 15 <30
December 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,474 32%
December 2024 Banking and Payments Personal Bank Accounts Debit Cards 133 32%
December 2024 Banking and Payments Personal Bank Accounts Direct Debits 15 <30
December 2024 Banking and Payments Personal Bank Accounts Online Banking 29 28%
December 2024 Banking and Payments Personal Bank Accounts Overdrafts 146 50%
December 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 36 <30
December 2024 Banking and Payments Personal Bank Accounts Standing Orders <10  
December 2024 Banking and Payments Savings Being categorised <10  
December 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 100 34%
December 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 94 36%
December 2024 Banking and Payments Savings Premium Bonds (NS&I only) 26 <30
December 2024 Banking and Payments Savings Savings Certificates or Bonds 25 <30
December 2024 Consumer Credit Credit Services Credit Broking 17 <30
December 2024 Consumer Credit Credit Services Credit Records 64 44%
December 2024 Consumer Credit Debt Services Debt Adjusting   <30
December 2024 Consumer Credit Debt Services Debt Collection 95 17%
December 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 355  
December 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 159 25%
December 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,794 33%
December 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 9,045 34%
December 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 156 28%
December 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 63 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 334 50%
December 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 31 <30
December 2024 Consumer Credit Loans Being categorised <10  
December 2024 Consumer Credit Loans Guarantor Loans <10 <30
December 2024 Consumer Credit Loans Home Credit <10 <30
December 2024 Consumer Credit Loans Logbook Loans   <30
December 2024 Consumer Credit Loans Pawnbroking <10  
December 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
December 2024 Consumer Credit Loans Personal Loans 557 26%
December 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 69 18%
December 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 53 <30
December 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
December 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 12 <30
December 2024 Insurance Animal Insurance Horse Insurance <10 <30
December 2024 Insurance Animal Insurance Pet Insurance 150 46%
December 2024 Insurance Being categorised Being categorised <10  
December 2024 Insurance Household and Commercial Property Insurance Building Guarantees 36 64%
December 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 433 38%
December 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 122 47%
December 2024 Insurance Household and Commercial Property Insurance Contents Insurance 123 34%
December 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 82 36%
December 2024 Insurance Household and Commercial Property Insurance Household Warranties 65 27%
December 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 34 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 10 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance   <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 74 31%
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance 11 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
December 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 41 18%
December 2024 Insurance Life and Critical Illness Cover Term Assurance 58 23%
December 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 30 <30
December 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 29 53%
December 2024 Insurance Medical Insurance Being categorised 47 <30
December 2024 Insurance Medical Insurance Income Protection Insurance 41 26%
December 2024 Insurance Medical Insurance Personal Accident Insurance 14 <30
December 2024 Insurance Medical Insurance Private Medical or Dental Insurance 113 22%
December 2024 Insurance Motor Insurance Car or Motorcycle Insurance 902 39%
December 2024 Insurance Motor Insurance Caravan Insurance 10 <30
December 2024 Insurance Motor Insurance Commercial Vehicle Insurance 109 49%
December 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 15 <30
December 2024 Insurance Motor Insurance Motor Warranties 30 <30
December 2024 Insurance Motor Insurance Roadside Assistance Insurance 86 43%
December 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10  
December 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 42 <30
December 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
December 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
December 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance   <30
December 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 64 29%
December 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
December 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
December 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
December 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10 <30
December 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
December 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
December 2024 Insurance Travel Insurance Cover Travel Insurance 261 36%
December 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
December 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds   <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 26 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 13 <30
December 2024 Investments Derivatives CFDs (Contracts for Difference) 19 <30
December 2024 Investments Derivatives Interest Rate Hedge <10  
December 2024 Investments Derivatives Spread Betting <10 <30
December 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
December 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
December 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
December 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
December 2024 Investments Investment Funds Being categorised <10  
December 2024 Investments Investment Funds Exchange Traded Funds <10 <30
December 2024 Investments Investment Funds Investment Trusts 17 <30
December 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
December 2024 Investments Investment Funds Unit Trusts <10 <30
December 2024 Investments ISAs and PEPs Innovative Finance ISA <10 <30
December 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10  
December 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
December 2024 Investments ISAs and PEPs Stocks and Shares ISA 97 45%
December 2024 Investments Mixed Investment Portfolios Advisory Service 13 44%
December 2024 Investments Mixed Investment Portfolios Being categorised <10  
December 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
December 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
December 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
December 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
December 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
December 2024 Investments Stocks and Shares Share Dealings 44 31%
December 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
December 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 59 16%
December 2024 Mortgages Equity Release Lifetime Mortgage 27 <30
December 2024 Mortgages Equity Release Shared Appreciation Mortgage <10  
December 2024 Mortgages Residential Mortgages Being categorised <10  
December 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
December 2024 Mortgages Residential Mortgages First Charge Mortgage 340 35%
December 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 18 <30
December 2024 Mortgages Residential Mortgages Second Charge Mortgage 23 <30
December 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
December 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
December 2024 Pensions and Annuities Annuities Conventional Annuities 27 <30
December 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 27 <30
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) 11 <30
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
December 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
December 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10 <30
December 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 333 42%
December 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
December 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
December 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 15 <30
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10  
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 54 43%
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 12 90%
January 2025 Banking and Payments Banking Services CHAPS Payments   <30
January 2025 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
January 2025 Banking and Payments Banking Services Foreign Currency <10 <30
January 2025 Banking and Payments Banking Services International Transfers 28 <30
January 2025 Banking and Payments Banking Services Safe Custody <10 <30
January 2025 Banking and Payments Being categorised Being categorised <10  
January 2025 Banking and Payments Business Banking Business Current Accounts 250 32%
January 2025 Banking and Payments Business Banking Business Overdrafts 14 <30
January 2025 Banking and Payments Business Banking Merchant Services 55 16%
January 2025 Banking and Payments Business Lending Bounce Back Loans (BBLS) 27 <30
January 2025 Banking and Payments Business Lending Business Loans (Not secured on land) 23 <30
January 2025 Banking and Payments Business Lending Commercial Mortgages 16 <30
January 2025 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
January 2025 Banking and Payments Credit Card Accounts Balance Transfers 18 <30
January 2025 Banking and Payments Credit Card Accounts Credit Cards 3,897 26%
January 2025 Banking and Payments Payment Services Account Information Services (Open Banking) <10  
January 2025 Banking and Payments Payment Services Electronic Money (e-money) 753 33%
January 2025 Banking and Payments Payment Services Money Remittance 14 <30
January 2025 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
January 2025 Banking and Payments Payment Services Payment Instruments 21 <30
January 2025 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
January 2025 Banking and Payments Payment Services Pre-paid Cards <10 <30
January 2025 Banking and Payments Personal Bank Accounts Being categorised <10  
January 2025 Banking and Payments Personal Bank Accounts Cheques 11 <30
January 2025 Banking and Payments Personal Bank Accounts Current Accounts 3,062 32%
January 2025 Banking and Payments Personal Bank Accounts Debit Cards 148 25%
January 2025 Banking and Payments Personal Bank Accounts Direct Debits 27 <30
January 2025 Banking and Payments Personal Bank Accounts Online Banking 36 20%
January 2025 Banking and Payments Personal Bank Accounts Overdrafts 245 59%
January 2025 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 37 <30
January 2025 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
January 2025 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 126 42%
January 2025 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 130 31%
January 2025 Banking and Payments Savings Premium Bonds (NS&I only) 13 <30
January 2025 Banking and Payments Savings Savings Certificates or Bonds 18 <30
January 2025 Consumer Credit Credit Services Being categorised <10  
January 2025 Consumer Credit Credit Services Credit Broking 13 <30
January 2025 Consumer Credit Credit Services Credit Records 74 35%
January 2025 Consumer Credit Debt Services Debt Adjusting <10 <30
January 2025 Consumer Credit Debt Services Debt Collection 117 35%
January 2025 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Being categorised 281  
January 2025 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 280 30%
January 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,544 26%
January 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) <10 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 14,550 33%
January 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 14 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 208 43%
January 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 14 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 90 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 371 46%
January 2025 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 53 <30
January 2025 Consumer Credit Loans Guarantor Loans 18 <30
January 2025 Consumer Credit Loans Home Credit <10 <30
January 2025 Consumer Credit Loans Logbook Loans <10  
January 2025 Consumer Credit Loans Pawnbroking <10 <30
January 2025 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
January 2025 Consumer Credit Loans Personal Loans 640 32%
January 2025 Consumer Credit Loans Short Term Lending (Instalment Loans) 174 15%
January 2025 Consumer Credit Loans Short Term Lending (Payday Loans) 77 <30
January 2025 Consumer Credit Loans Short Term Lending (Running Account Credit) 17 <30
January 2025 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 24 <30
January 2025 Insurance Animal Insurance Horse Insurance <10 <30
January 2025 Insurance Animal Insurance Pet Insurance 220 44%
January 2025 Insurance Household and Commercial Property Insurance Building Guarantees 29 <30
January 2025 Insurance Household and Commercial Property Insurance Buildings Insurance 610 40%
January 2025 Insurance Household and Commercial Property Insurance Commercial Property Insurance 138 44%
January 2025 Insurance Household and Commercial Property Insurance Contents Insurance 145 40%
January 2025 Insurance Household and Commercial Property Insurance Home Emergency Insurance 123 43%
January 2025 Insurance Household and Commercial Property Insurance Household Warranties 112 33%
January 2025 Insurance Household and Commercial Property Insurance Marine Insurance 11 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 50 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 11 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance   <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 75 36%
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance 12 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance   <30
January 2025 Insurance Life and Critical Illness Cover Critical Illness Cover 63 10%
January 2025 Insurance Life and Critical Illness Cover Term Assurance 66 16%
January 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 36 <30
January 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 29 47%
January 2025 Insurance Medical Insurance Being categorised 79  
January 2025 Insurance Medical Insurance Income Protection Insurance 46 19%
January 2025 Insurance Medical Insurance Personal Accident Insurance <10 <30
January 2025 Insurance Medical Insurance Private Medical or Dental Insurance 110 24%
January 2025 Insurance Motor Insurance Being categorised <10  
January 2025 Insurance Motor Insurance Car or Motorcycle Insurance 1,067 38%
January 2025 Insurance Motor Insurance Caravan Insurance 14 <30
January 2025 Insurance Motor Insurance Commercial Vehicle Insurance 121 47%
January 2025 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 13 <30
January 2025 Insurance Motor Insurance Motor Warranties 38 <30
January 2025 Insurance Motor Insurance Roadside Assistance Insurance 72 39%
January 2025 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
January 2025 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 49 26%
January 2025 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
January 2025 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10  
January 2025 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 71 23%
January 2025 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
January 2025 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance   <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10 <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage)   <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
January 2025 Insurance Travel Insurance Cover Being categorised <10  
January 2025 Insurance Travel Insurance Cover Travel Insurance 364 33%
January 2025 Investments Being categorised Being categorised <10  
January 2025 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
January 2025 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 15 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds   <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 24 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 15 <30
January 2025 Investments Derivatives CFDs (Contracts for Difference) 23 <30
January 2025 Investments Derivatives Interest Rate Hedge   <30
January 2025 Investments Derivatives Spread Betting <10 <30
January 2025 Investments Endowments Endowment Plans (Unit Linked) <10 <30
January 2025 Investments Endowments Endowment Plans (With-profits) <10 <30
January 2025 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
January 2025 Investments Endowments Mortgage Endowments (With-profits) <10 <30
January 2025 Investments Investment Funds Exchange Traded Funds <10 <30
January 2025 Investments Investment Funds Investment Trusts 16 <30
January 2025 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
January 2025 Investments Investment Funds Unit Trusts 10 <30
January 2025 Investments ISAs and PEPs Innovative Finance ISA <10  
January 2025 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
January 2025 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
January 2025 Investments ISAs and PEPs Stocks and Shares ISA 133 45%
January 2025 Investments Mixed Investment Portfolios Advisory Service 26 <30
January 2025 Investments Mixed Investment Portfolios Being categorised <10  
January 2025 Investments Mixed Investment Portfolios Discretionary Service <10 <30
January 2025 Investments Non-mainstream Investments Business Relief   <30
January 2025 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
January 2025 Investments Non-mainstream Investments Direct Property Investments <10 <30
January 2025 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
January 2025 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
January 2025 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
January 2025 Investments Stocks and Shares Being categorised <10  
January 2025 Investments Stocks and Shares Employee Share Scheme <10 <30
January 2025 Investments Stocks and Shares Registrar Services <10  
January 2025 Investments Stocks and Shares Share Dealings 61 <30
January 2025 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 65 15%
January 2025 Mortgages Equity Release Home Reversion Plans   <30
January 2025 Mortgages Equity Release Lifetime Mortgage 21 <30
January 2025 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
January 2025 Mortgages Residential Mortgages Bridging Loan <10  
January 2025 Mortgages Residential Mortgages First Charge Mortgage 399 33%
January 2025 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 23 <30
January 2025 Mortgages Residential Mortgages Second Charge Mortgage 34 33%
January 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
January 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10  
January 2025 Pensions and Annuities Annuities Conventional Annuities 32 31%
January 2025 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 31 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) 11 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
January 2025 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
January 2025 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 390 43%
January 2025 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
January 2025 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
January 2025 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 22 <30
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 74 42%
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 75%
February 2025 Banking and Payments Banking Services CHAPS Payments <10 <30
February 2025 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
February 2025 Banking and Payments Banking Services Foreign Currency <10 <30
February 2025 Banking and Payments Banking Services International Transfers 37 <30
February 2025 Banking and Payments Banking Services Safe Custody <10 <30
February 2025 Banking and Payments Business Banking Being categorised <10  
February 2025 Banking and Payments Business Banking Business Current Accounts 268 31%
February 2025 Banking and Payments Business Banking Business Overdrafts 13 <30
February 2025 Banking and Payments Business Banking Merchant Services 56 24%
February 2025 Banking and Payments Business Lending Being categorised <10  
February 2025 Banking and Payments Business Lending Bounce Back Loans (BBLS) 36 29%
February 2025 Banking and Payments Business Lending Business Loans (Not secured on land) 31 <30
February 2025 Banking and Payments Business Lending Commercial Mortgages 20 <30
February 2025 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
February 2025 Banking and Payments Credit Card Accounts Balance Transfers 10 <30
February 2025 Banking and Payments Credit Card Accounts Being categorised <10  
February 2025 Banking and Payments Credit Card Accounts Credit Cards 2,522 32%
February 2025 Banking and Payments Payment Services Being categorised <10  
February 2025 Banking and Payments Payment Services Electronic Money (e-money) 657 32%
February 2025 Banking and Payments Payment Services Money Remittance <10 <30
February 2025 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
February 2025 Banking and Payments Payment Services Payment Instruments 23 <30
February 2025 Banking and Payments Payment Services Pre-paid Cards <10 <30
February 2025 Banking and Payments Personal Bank Accounts Being categorised <10  
February 2025 Banking and Payments Personal Bank Accounts Cheques 18 <30
February 2025 Banking and Payments Personal Bank Accounts Current Accounts 3,077 30%
February 2025 Banking and Payments Personal Bank Accounts Debit Cards 126 24%
February 2025 Banking and Payments Personal Bank Accounts Direct Debits 22 <30
February 2025 Banking and Payments Personal Bank Accounts Online Banking 33 32%
February 2025 Banking and Payments Personal Bank Accounts Overdrafts 271 48%
February 2025 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 31 <30
February 2025 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
February 2025 Banking and Payments Savings Being categorised <10  
February 2025 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 122 48%
February 2025 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 118 37%
February 2025 Banking and Payments Savings Premium Bonds (NS&I only) 27 <30
February 2025 Banking and Payments Savings Savings Certificates or Bonds 21 <30
February 2025 Consumer Credit Credit Services Credit Broking 14 <30
February 2025 Consumer Credit Credit Services Credit Records 72 28%
February 2025 Consumer Credit Debt Services Being categorised <10  
February 2025 Consumer Credit Debt Services Debt Adjusting <10  
February 2025 Consumer Credit Debt Services Debt Collection 135 33%
February 2025 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Being categorised 70  
February 2025 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 224 32%
February 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 978 28%
February 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 13 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 13,975 33%
February 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 10 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 184 35%
February 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 48 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 376 52%
February 2025 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 30 27%
February 2025 Consumer Credit Loans Guarantor Loans 15 <30
February 2025 Consumer Credit Loans Home Credit <10 <30
February 2025 Consumer Credit Loans Logbook Loans <10 <30
February 2025 Consumer Credit Loans Pawnbroking   <30
February 2025 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
February 2025 Consumer Credit Loans Personal Loans 761 31%
February 2025 Consumer Credit Loans Short Term Lending (Instalment Loans) 126 31%
February 2025 Consumer Credit Loans Short Term Lending (Payday Loans) 99 <30
February 2025 Consumer Credit Loans Short Term Lending (Running Account Credit) 25 <30
February 2025 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 19 <30
February 2025 Insurance Animal Insurance Horse Insurance <10 <30
February 2025 Insurance Animal Insurance Pet Insurance 196 57%
February 2025 Insurance Being categorised Being categorised <10  
February 2025 Insurance Household and Commercial Property Insurance Building Guarantees 46 <30
February 2025 Insurance Household and Commercial Property Insurance Buildings Insurance 561 39%
February 2025 Insurance Household and Commercial Property Insurance Commercial Property Insurance 123 34%
February 2025 Insurance Household and Commercial Property Insurance Contents Insurance 135 40%
February 2025 Insurance Household and Commercial Property Insurance Home Emergency Insurance 127 34%
February 2025 Insurance Household and Commercial Property Insurance Household Warranties 92 31%
February 2025 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 31 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 15 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 59 18%
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10 <30
February 2025 Insurance Life and Critical Illness Cover Being categorised <10  
February 2025 Insurance Life and Critical Illness Cover Critical Illness Cover 55 5%
February 2025 Insurance Life and Critical Illness Cover Family Income Plan <10  
February 2025 Insurance Life and Critical Illness Cover Term Assurance 74 17%
February 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 27 <30
February 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 20 <30
February 2025 Insurance Medical Insurance Being categorised 117  
February 2025 Insurance Medical Insurance Income Protection Insurance 27 19%
February 2025 Insurance Medical Insurance Long Term Care Insurance <10  
February 2025 Insurance Medical Insurance Personal Accident Insurance 16 <30
February 2025 Insurance Medical Insurance Private Medical or Dental Insurance 91 28%
February 2025 Insurance Motor Insurance Car or Motorcycle Insurance 1,027 38%
February 2025 Insurance Motor Insurance Caravan Insurance 10 <30
February 2025 Insurance Motor Insurance Commercial Vehicle Insurance 121 50%
February 2025 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 14 <30
February 2025 Insurance Motor Insurance Motor Warranties 36 36%
February 2025 Insurance Motor Insurance Roadside Assistance Insurance 82 43%
February 2025 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance 13 <30
February 2025 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 36 32%
February 2025 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
February 2025 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
February 2025 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 57 16%
February 2025 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10 <30
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10 <30
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
February 2025 Insurance Travel Insurance Cover Travel Insurance 342 39%
February 2025 Investments Being categorised Being categorised <10  
February 2025 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
February 2025 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
February 2025 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds   <30
February 2025 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
February 2025 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 14 <30
February 2025 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
February 2025 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 30 <30
February 2025 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 11 <30
February 2025 Investments Derivatives CFDs (Contracts for Difference) 18 <30
February 2025 Investments Derivatives Spread Betting <10  
February 2025 Investments Endowments Endowment Plans (Unit Linked) <10 <30
February 2025 Investments Endowments Endowment Plans (With-profits) <10 <30
February 2025 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
February 2025 Investments Endowments Mortgage Endowments (With-profits) <10 <30
February 2025 Investments Endowments Traded Endowments <10  
February 2025 Investments Investment Funds Being categorised <10  
February 2025 Investments Investment Funds Exchange Traded Funds <10 <30
February 2025 Investments Investment Funds Investment Trusts 18 <30
February 2025 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
February 2025 Investments Investment Funds Unit Trusts <10 <30
February 2025 Investments ISAs and PEPs Being categorised <10  
February 2025 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
February 2025 Investments ISAs and PEPs Stocks and Shares ISA 101 46%
February 2025 Investments Mixed Investment Portfolios Advisory Service 38 48%
February 2025 Investments Mixed Investment Portfolios Being categorised <10  
February 2025 Investments Mixed Investment Portfolios Discretionary Service <10 <30
February 2025 Investments Non-mainstream Investments Business Relief <10 <30
February 2025 Investments Non-mainstream Investments Crowdfunding (investment-based) 10 <30
February 2025 Investments Non-mainstream Investments Direct Property Investments <10  
February 2025 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
February 2025 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
February 2025 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
February 2025 Investments Stocks and Shares Being categorised <10  
February 2025 Investments Stocks and Shares Employee Share Scheme <10 <30
February 2025 Investments Stocks and Shares Registrar Services <10  
February 2025 Investments Stocks and Shares Share Dealings 74 22%
February 2025 Investments Structured Investments Capital Protected Structured Products <10 <30
February 2025 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 52 31%
February 2025 Mortgages Equity Release Lifetime Mortgage 30 <30
February 2025 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
February 2025 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
February 2025 Mortgages Residential Mortgages Bridging Loan <10 <30
February 2025 Mortgages Residential Mortgages First Charge Mortgage 411 24%
February 2025 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 18 <30
February 2025 Mortgages Residential Mortgages Second Charge Mortgage 32 30%
February 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
February 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
February 2025 Pensions and Annuities Annuities Conventional Annuities 33 41%
February 2025 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 35 <30
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) 11 <30
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
February 2025 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
February 2025 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
February 2025 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 509 47%
February 2025 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
February 2025 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans 10 <30
February 2025 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 19 <30
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 17 <30
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 67 38%
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 17 89%
March 2025 Banking and Payments Banking Services Being categorised <10  
March 2025 Banking and Payments Banking Services CHAPS Payments <10 <30
March 2025 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
March 2025 Banking and Payments Banking Services Foreign Currency <10  
March 2025 Banking and Payments Banking Services International Transfers 31 29%
March 2025 Banking and Payments Banking Services Safe Custody   <30
March 2025 Banking and Payments Business Banking Being categorised <10  
March 2025 Banking and Payments Business Banking Business Current Accounts 289 32%
March 2025 Banking and Payments Business Banking Business Overdrafts 24 <30
March 2025 Banking and Payments Business Banking Merchant Services 43 26%
March 2025 Banking and Payments Business Lending Being categorised <10  
March 2025 Banking and Payments Business Lending Bounce Back Loans (BBLS) 34 21%
March 2025 Banking and Payments Business Lending Business Loans (Not secured on land) 36 <30
March 2025 Banking and Payments Business Lending Commercial Mortgages 11 <30
March 2025 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS)   <30
March 2025 Banking and Payments Business Lending Recovery Loans (RLS) <10  
March 2025 Banking and Payments Credit Card Accounts Balance Transfers 14 <30
March 2025 Banking and Payments Credit Card Accounts Credit Cards 2,759 29%
March 2025 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
March 2025 Banking and Payments Payment Services Being categorised <10  
March 2025 Banking and Payments Payment Services Electronic Money (e-money) 697 30%
March 2025 Banking and Payments Payment Services Money Remittance 12 <30
March 2025 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
March 2025 Banking and Payments Payment Services Payment Instruments 19 <30
March 2025 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
March 2025 Banking and Payments Payment Services Pre-paid Cards <10 <30
March 2025 Banking and Payments Personal Bank Accounts Being categorised <10  
March 2025 Banking and Payments Personal Bank Accounts Cheques 22 <30
March 2025 Banking and Payments Personal Bank Accounts Current Accounts 3,172 34%
March 2025 Banking and Payments Personal Bank Accounts Debit Cards 150 23%
March 2025 Banking and Payments Personal Bank Accounts Direct Debits 19 <30
March 2025 Banking and Payments Personal Bank Accounts Online Banking 37 21%
March 2025 Banking and Payments Personal Bank Accounts Overdrafts 353 45%
March 2025 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 42 <30
March 2025 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
March 2025 Banking and Payments Savings Being categorised <10  
March 2025 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 107 35%
March 2025 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 102 24%
March 2025 Banking and Payments Savings Premium Bonds (NS&I only) 25 <30
March 2025 Banking and Payments Savings Savings Certificates or Bonds 22 <30
March 2025 Consumer Credit Being categorised Being categorised <10  
March 2025 Consumer Credit Credit Services Credit Broking 11 <30
March 2025 Consumer Credit Credit Services Credit Records 50 32%
March 2025 Consumer Credit Debt Services Being categorised <10  
March 2025 Consumer Credit Debt Services Debt Adjusting <10 <30
March 2025 Consumer Credit Debt Services Debt Collection 116 32%
March 2025 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Being categorised 49  
March 2025 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 242 30%
March 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 828 30%
March 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 15 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 11,322 30%
March 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 193 38%
March 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 13 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 69 42%
March 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 389 52%
March 2025 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 41 <30
March 2025 Consumer Credit Loans Being categorised <10  
March 2025 Consumer Credit Loans Guarantor Loans 12 <30
March 2025 Consumer Credit Loans Home Credit <10 <30
March 2025 Consumer Credit Loans Logbook Loans <10  
March 2025 Consumer Credit Loans Pawnbroking <10 <30
March 2025 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
March 2025 Consumer Credit Loans Personal Loans 812 27%
March 2025 Consumer Credit Loans Short Term Lending (Instalment Loans) 202 29%
March 2025 Consumer Credit Loans Short Term Lending (Payday Loans) 63 29%
March 2025 Consumer Credit Loans Short Term Lending (Running Account Credit) 16 <30
March 2025 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 26 <30
March 2025 Insurance Animal Insurance Horse Insurance <10 <30
March 2025 Insurance Animal Insurance Pet Insurance 178 55%
March 2025 Insurance Household and Commercial Property Insurance Being categorised <10  
March 2025 Insurance Household and Commercial Property Insurance Building Guarantees 37 38%
March 2025 Insurance Household and Commercial Property Insurance Buildings Insurance 573 40%
March 2025 Insurance Household and Commercial Property Insurance Commercial Property Insurance 160 33%
March 2025 Insurance Household and Commercial Property Insurance Contents Insurance 138 34%
March 2025 Insurance Household and Commercial Property Insurance Home Emergency Insurance 159 32%
March 2025 Insurance Household and Commercial Property Insurance Household Warranties 76 33%
March 2025 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 48 41%
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 62 37%
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
March 2025 Insurance Life and Critical Illness Cover Critical Illness Cover 52 25%
March 2025 Insurance Life and Critical Illness Cover Family Income Plan   <30
March 2025 Insurance Life and Critical Illness Cover Term Assurance 88 9%
March 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 31 26%
March 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 35 39%
March 2025 Insurance Medical Insurance Being categorised 158 <30
March 2025 Insurance Medical Insurance Income Protection Insurance 11 21%
March 2025 Insurance Medical Insurance Long Term Care Insurance <10 <30
March 2025 Insurance Medical Insurance Personal Accident Insurance 13 <30
March 2025 Insurance Medical Insurance Private Medical or Dental Insurance 34 23%
March 2025 Insurance Motor Insurance Being categorised <10  
March 2025 Insurance Motor Insurance Car or Motorcycle Insurance 1,055 36%
March 2025 Insurance Motor Insurance Caravan Insurance 19 <30
March 2025 Insurance Motor Insurance Commercial Vehicle Insurance 135 50%
March 2025 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 21 <30
March 2025 Insurance Motor Insurance Motor Warranties 27 52%
March 2025 Insurance Motor Insurance Roadside Assistance Insurance 70 47%
March 2025 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
March 2025 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 44 26%
March 2025 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
March 2025 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance   <30
March 2025 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10 <30
March 2025 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 62 26%
March 2025 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10 <30
March 2025 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
March 2025 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
March 2025 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
March 2025 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
March 2025 Insurance Travel Insurance Cover Travel Insurance 356 38%
March 2025 Investments Being categorised Being categorised <10  
March 2025 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
March 2025 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds   <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds   <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 25 <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 22 <30
March 2025 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 16 <30
March 2025 Investments Derivatives CFDs (Contracts for Difference) 21 <30
March 2025 Investments Derivatives Rolling Spot Forex <10  
March 2025 Investments Derivatives Spread Betting <10 <30
March 2025 Investments Endowments Endowment Plans (Unit Linked) <10 <30
March 2025 Investments Endowments Endowment Plans (With-profits) <10 <30
March 2025 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
March 2025 Investments Endowments Mortgage Endowments (With-profits) <10 <30
March 2025 Investments Investment Funds Being categorised <10  
March 2025 Investments Investment Funds Exchange Traded Funds <10 <30
March 2025 Investments Investment Funds Investment Trusts 18 <30
March 2025 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
March 2025 Investments Investment Funds Unit Trusts <10 <30
March 2025 Investments ISAs and PEPs Being categorised <10  
March 2025 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
March 2025 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
March 2025 Investments ISAs and PEPs Stocks and Shares ISA 129 56%
March 2025 Investments Mixed Investment Portfolios Advisory Service 28 45%
March 2025 Investments Mixed Investment Portfolios Being categorised <10  
March 2025 Investments Mixed Investment Portfolios Discretionary Service <10 <30
March 2025 Investments Non-mainstream Investments Business Relief   <30
March 2025 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
March 2025 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
March 2025 Investments Non-mainstream Investments Partnerships <10  
March 2025 Investments Non-mainstream Investments Peer to peer lending (Lending money) 11 <30
March 2025 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
March 2025 Investments Stocks and Shares Being categorised <10  
March 2025 Investments Stocks and Shares Employee Share Scheme <10 <30
March 2025 Investments Stocks and Shares Registrar Services   <30
March 2025 Investments Stocks and Shares Share Dealings 52 26%
March 2025 Investments Structured Investments Capital Protected Structured Products   <30
March 2025 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 70 24%
March 2025 Mortgages Equity Release Home Reversion Plans   <30
March 2025 Mortgages Equity Release Lifetime Mortgage 24 <30
March 2025 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
March 2025 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
March 2025 Mortgages Residential Mortgages Bridging Loan <10 <30
March 2025 Mortgages Residential Mortgages First Charge Mortgage 382 27%
March 2025 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 16 <30
March 2025 Mortgages Residential Mortgages Second Charge Mortgage 38 <30
March 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
March 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
March 2025 Pensions and Annuities Annuities Being categorised <10  
March 2025 Pensions and Annuities Annuities Conventional Annuities 37 <30
March 2025 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 39 <30
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans)   <30
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
March 2025 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
March 2025 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
March 2025 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 434 42%
March 2025 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
March 2025 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
March 2025 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 24 <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10 <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 11 <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 25 57%
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 90%
April 2025 Banking and Payments Banking Services Being categorised <10  
April 2025 Banking and Payments Banking Services CHAPS Payments <10 <30
April 2025 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
April 2025 Banking and Payments Banking Services Foreign Currency <10 <30
April 2025 Banking and Payments Banking Services International Transfers 37 <30
April 2025 Banking and Payments Banking Services Safe Custody <10 <30
April 2025 Banking and Payments Business Banking Business Current Accounts 263 31%
April 2025 Banking and Payments Business Banking Business Overdrafts 19 <30
April 2025 Banking and Payments Business Banking Merchant Services 34 <30
April 2025 Banking and Payments Business Lending Being categorised <10  
April 2025 Banking and Payments Business Lending Bounce Back Loans (BBLS) 34 <30
April 2025 Banking and Payments Business Lending Business Loans (Not secured on land) 21 <30
April 2025 Banking and Payments Business Lending Commercial Mortgages 17 <30
April 2025 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
April 2025 Banking and Payments Credit Card Accounts Balance Transfers 14 <30
April 2025 Banking and Payments Credit Card Accounts Being categorised <10  
April 2025 Banking and Payments Credit Card Accounts Credit Cards 2,874 24%
April 2025 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
April 2025 Banking and Payments Payment Services Being categorised <10  
April 2025 Banking and Payments Payment Services Electronic Money (e-money) 592 27%
April 2025 Banking and Payments Payment Services Money Remittance 11 <30
April 2025 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
April 2025 Banking and Payments Payment Services Payment Instruments <10 <30
April 2025 Banking and Payments Payment Services Pre-paid Cards <10 <30
April 2025 Banking and Payments Personal Bank Accounts Being categorised <10  
April 2025 Banking and Payments Personal Bank Accounts Cheques 20 <30
April 2025 Banking and Payments Personal Bank Accounts Current Accounts 2,795 27%
April 2025 Banking and Payments Personal Bank Accounts Debit Cards 119 23%
April 2025 Banking and Payments Personal Bank Accounts Direct Debits 36 <30
April 2025 Banking and Payments Personal Bank Accounts Online Banking 19 27%
April 2025 Banking and Payments Personal Bank Accounts Overdrafts 424 39%
April 2025 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 42 <30
April 2025 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
April 2025 Banking and Payments Savings Being categorised <10  
April 2025 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 104 32%
April 2025 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 101 33%
April 2025 Banking and Payments Savings Premium Bonds (NS&I only) 18 <30
April 2025 Banking and Payments Savings Savings Certificates or Bonds 18 <30
April 2025 Consumer Credit Being categorised Being categorised <10  
April 2025 Consumer Credit Credit Services Credit Broking <10 <30
April 2025 Consumer Credit Credit Services Credit Records 67 29%
April 2025 Consumer Credit Debt Services Debt Adjusting <10 <30
April 2025 Consumer Credit Debt Services Debt Collection 108 32%
April 2025 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
April 2025 Consumer Credit Finance Linked to Goods and Services Being categorised 21  
April 2025 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 191 24%
April 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 971 23%
April 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 20 <30
April 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 5,537 32%
April 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
April 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
April 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 258 36%
April 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
April 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 39 <30
April 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 356 50%
April 2025 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 37 26%
April 2025 Consumer Credit Loans Guarantor Loans 19 <30
April 2025 Consumer Credit Loans Home Credit <10 <30
April 2025 Consumer Credit Loans Logbook Loans <10 <30
April 2025 Consumer Credit Loans Pawnbroking <10 <30
April 2025 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
April 2025 Consumer Credit Loans Personal Loans 862 26%
April 2025 Consumer Credit Loans Short Term Lending (Instalment Loans) 140 18%
April 2025 Consumer Credit Loans Short Term Lending (Payday Loans) 67 22%
April 2025 Consumer Credit Loans Short Term Lending (Running Account Credit) 18 <30
April 2025 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 17 <30
April 2025 Insurance Animal Insurance Horse Insurance <10 <30
April 2025 Insurance Animal Insurance Livestock Insurance <10 <30
April 2025 Insurance Animal Insurance Pet Insurance 167 49%
April 2025 Insurance Household and Commercial Property Insurance Building Guarantees 35 63%
April 2025 Insurance Household and Commercial Property Insurance Buildings Insurance 510 37%
April 2025 Insurance Household and Commercial Property Insurance Commercial Property Insurance 101 32%
April 2025 Insurance Household and Commercial Property Insurance Contents Insurance 120 32%
April 2025 Insurance Household and Commercial Property Insurance Home Emergency Insurance 128 36%
April 2025 Insurance Household and Commercial Property Insurance Household Warranties 89 27%
April 2025 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
April 2025 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 54 27%
April 2025 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
April 2025 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 13 <30
April 2025 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 72 24%
April 2025 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
April 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
April 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
April 2025 Insurance Life and Critical Illness Cover Being categorised <10  
April 2025 Insurance Life and Critical Illness Cover Critical Illness Cover 51 11%
April 2025 Insurance Life and Critical Illness Cover Family Income Plan   <30
April 2025 Insurance Life and Critical Illness Cover Term Assurance 73 15%
April 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 14 <30
April 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 33 <30
April 2025 Insurance Medical Insurance Being categorised 191 <30
April 2025 Insurance Medical Insurance Income Protection Insurance <10 14%
April 2025 Insurance Medical Insurance Long Term Care Insurance <10 <30
April 2025 Insurance Medical Insurance Personal Accident Insurance <10 <30
April 2025 Insurance Medical Insurance Private Medical or Dental Insurance 17 23%
April 2025 Insurance Motor Insurance Car or Motorcycle Insurance 871 35%
April 2025 Insurance Motor Insurance Caravan Insurance 14 <30
April 2025 Insurance Motor Insurance Commercial Vehicle Insurance 111 39%
April 2025 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 17 <30
April 2025 Insurance Motor Insurance Motor Warranties 40 <30
April 2025 Insurance Motor Insurance Roadside Assistance Insurance 58 44%
April 2025 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
April 2025 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 43 35%
April 2025 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
April 2025 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance   <30
April 2025 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 71 27%
April 2025 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
April 2025 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10 <30
April 2025 Insurance PPI (Payment Protection Insurance) Being categorised <10  
April 2025 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
April 2025 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
April 2025 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
April 2025 Insurance Travel Insurance Cover Travel Insurance 285 36%
April 2025 Investments Being categorised Being categorised <10  
April 2025 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
April 2025 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
April 2025 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
April 2025 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
April 2025 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 10 <30
April 2025 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
April 2025 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 25 <30
April 2025 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
April 2025 Investments Derivatives CFDs (Contracts for Difference) 19 <30
April 2025 Investments Derivatives Rolling Spot Forex   <30
April 2025 Investments Derivatives Spread Betting <10 <30
April 2025 Investments Endowments Being categorised <10  
April 2025 Investments Endowments Endowment Plans (Unit Linked) <10 <30
April 2025 Investments Endowments Endowment Plans (With-profits) <10 <30
April 2025 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
April 2025 Investments Endowments Mortgage Endowments (With-profits) <10 <30
April 2025 Investments Investment Funds Being categorised <10  
April 2025 Investments Investment Funds Exchange Traded Funds <10 <30
April 2025 Investments Investment Funds Investment Trusts 10 <30
April 2025 Investments Investment Funds Non-Structured Periodically Guaranteed Funds <10  
April 2025 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
April 2025 Investments Investment Funds Unit Trusts 11 <30
April 2025 Investments ISAs and PEPs Being categorised <10  
April 2025 Investments ISAs and PEPs Innovative Finance ISA <10  
April 2025 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
April 2025 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
April 2025 Investments ISAs and PEPs Stocks and Shares ISA 116 34%
April 2025 Investments Mixed Investment Portfolios Advisory Service 23 <30
April 2025 Investments Mixed Investment Portfolios Being categorised <10  
April 2025 Investments Mixed Investment Portfolios Discretionary Service <10 <30
April 2025 Investments Non-mainstream Investments Business Relief <10  
April 2025 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
April 2025 Investments Non-mainstream Investments Direct Property Investments <10  
April 2025 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
April 2025 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
April 2025 Investments Stocks and Shares Being categorised <10  
April 2025 Investments Stocks and Shares Employee Share Scheme <10 <30
April 2025 Investments Stocks and Shares Share Dealings 50 24%
April 2025 Investments Structured Investments Capital Protected Structured Products   <30
April 2025 Mortgages Being categorised Being categorised <10  
April 2025 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 62 29%
April 2025 Mortgages Equity Release Lifetime Mortgage 16 <30
April 2025 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
April 2025 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
April 2025 Mortgages Residential Mortgages Bridging Loan <10 <30
April 2025 Mortgages Residential Mortgages First Charge Mortgage 337 28%
April 2025 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 15 <30
April 2025 Mortgages Residential Mortgages Second Charge Mortgage 31 30%
April 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
April 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
April 2025 Pensions and Annuities Annuities Conventional Annuities 23 <30
April 2025 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities   <30
April 2025 Pensions and Annuities Being categorised Being categorised <10  
April 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
April 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 52 <30
April 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
April 2025 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans)   <30
April 2025 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes)   <30
April 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
April 2025 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
April 2025 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
April 2025 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
April 2025 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 433 50%
April 2025 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme)   <30
April 2025 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
April 2025 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes)   <30
April 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised 12  
April 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 37 <30
April 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
April 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
April 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 30 65%
April 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 10 <30
May 2025 Banking and Payments Banking Services Being categorised <10  
May 2025 Banking and Payments Banking Services CHAPS Payments <10 <30
May 2025 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
May 2025 Banking and Payments Banking Services Foreign Currency <10 <30
May 2025 Banking and Payments Banking Services International Transfers 32 <30
May 2025 Banking and Payments Banking Services Safe Custody   <30
May 2025 Banking and Payments Being categorised Being categorised <10  
May 2025 Banking and Payments Business Banking Being categorised <10  
May 2025 Banking and Payments Business Banking Business Current Accounts 234 31%
May 2025 Banking and Payments Business Banking Business Overdrafts 17 <30
May 2025 Banking and Payments Business Banking Merchant Services 41 <30
May 2025 Banking and Payments Business Lending Being categorised <10  
May 2025 Banking and Payments Business Lending Bounce Back Loans (BBLS) 33 <30
May 2025 Banking and Payments Business Lending Business Loans (Not secured on land) 37 <30
May 2025 Banking and Payments Business Lending Commercial Mortgages <10 <30
May 2025 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
May 2025 Banking and Payments Business Lending Recovery Loans (RLS)   <30
May 2025 Banking and Payments Credit Card Accounts Balance Transfers 14 <30
May 2025 Banking and Payments Credit Card Accounts Credit Cards 2,218 26%
May 2025 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
May 2025 Banking and Payments Payment Services Being categorised <10  
May 2025 Banking and Payments Payment Services Electronic Money (e-money) 501 28%
May 2025 Banking and Payments Payment Services Money Remittance 12 <30
May 2025 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
May 2025 Banking and Payments Payment Services Payment Instruments <10 <30
May 2025 Banking and Payments Payment Services Pre-paid Cards <10 <30
May 2025 Banking and Payments Personal Bank Accounts Being categorised 13  
May 2025 Banking and Payments Personal Bank Accounts Cheques 14 <30
May 2025 Banking and Payments Personal Bank Accounts Current Accounts 2,512 27%
May 2025 Banking and Payments Personal Bank Accounts Debit Cards 126 31%
May 2025 Banking and Payments Personal Bank Accounts Direct Debits 20 <30
May 2025 Banking and Payments Personal Bank Accounts Online Banking 27 <30
May 2025 Banking and Payments Personal Bank Accounts Overdrafts 330 37%
May 2025 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 31 <30
May 2025 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
May 2025 Banking and Payments Savings Being categorised <10  
May 2025 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 120 46%
May 2025 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 83 29%
May 2025 Banking and Payments Savings Premium Bonds (NS&I only) 19 <30
May 2025 Banking and Payments Savings Savings Certificates or Bonds 18 <30
May 2025 Consumer Credit Credit Services Being categorised <10  
May 2025 Consumer Credit Credit Services Credit Broking <10 <30
May 2025 Consumer Credit Credit Services Credit Records 75 27%
May 2025 Consumer Credit Debt Services Debt Adjusting   <30
May 2025 Consumer Credit Debt Services Debt Collection 148 32%
May 2025 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) 13 <30
May 2025 Consumer Credit Finance Linked to Goods and Services Being categorised 76  
May 2025 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 128 32%
May 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,151 26%
May 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 16 <30
May 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 11,286 30%
May 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 19 <30
May 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
May 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 168 42%
May 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 13 <30
May 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 56 <30
May 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 318 49%
May 2025 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 17 23%
May 2025 Consumer Credit Loans Guarantor Loans <10 <30
May 2025 Consumer Credit Loans Logbook Loans <10 <30
May 2025 Consumer Credit Loans Pawnbroking <10 <30
May 2025 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
May 2025 Consumer Credit Loans Personal Loans 517 27%
May 2025 Consumer Credit Loans Short Term Lending (Instalment Loans) 60 13%
May 2025 Consumer Credit Loans Short Term Lending (Payday Loans) 19 17%
May 2025 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
May 2025 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 20 <30
May 2025 Insurance Animal Insurance Being categorised <10  
May 2025 Insurance Animal Insurance Horse Insurance <10 <30
May 2025 Insurance Animal Insurance Pet Insurance 160 55%
May 2025 Insurance Being categorised Being categorised <10  
May 2025 Insurance Household and Commercial Property Insurance Building Guarantees 27 <30
May 2025 Insurance Household and Commercial Property Insurance Buildings Insurance 585 35%
May 2025 Insurance Household and Commercial Property Insurance Commercial Property Insurance 102 39%
May 2025 Insurance Household and Commercial Property Insurance Contents Insurance 130 33%
May 2025 Insurance Household and Commercial Property Insurance Home Emergency Insurance 177 32%
May 2025 Insurance Household and Commercial Property Insurance Household Warranties 79 31%
May 2025 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
May 2025 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 31 44%
May 2025 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
May 2025 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 63 31%
May 2025 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
May 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance)   <30
May 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
May 2025 Insurance Life and Critical Illness Cover Being categorised 11  
May 2025 Insurance Life and Critical Illness Cover Critical Illness Cover 53 16%
May 2025 Insurance Life and Critical Illness Cover Family Income Plan <10  
May 2025 Insurance Life and Critical Illness Cover Term Assurance 63 25%
May 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 27 <30
May 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 48 <30
May 2025 Insurance Medical Insurance Being categorised 205  
May 2025 Insurance Medical Insurance Income Protection Insurance <10 27%
May 2025 Insurance Medical Insurance Long Term Care Insurance <10  
May 2025 Insurance Medical Insurance Personal Accident Insurance <10 <30
May 2025 Insurance Medical Insurance Private Medical or Dental Insurance <10 21%
May 2025 Insurance Motor Insurance Being categorised <10  
May 2025 Insurance Motor Insurance Car or Motorcycle Insurance 1,007 36%
May 2025 Insurance Motor Insurance Caravan Insurance 12 <30
May 2025 Insurance Motor Insurance Commercial Vehicle Insurance 105 49%
May 2025 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 15 <30
May 2025 Insurance Motor Insurance Motor Warranties 40 26%
May 2025 Insurance Motor Insurance Roadside Assistance Insurance 66 48%
May 2025 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
May 2025 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
May 2025 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 48 26%
May 2025 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
May 2025 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10 <30
May 2025 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 84 33%
May 2025 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10 <30
May 2025 Insurance PPI (Payment Protection Insurance) Being categorised <10  
May 2025 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
May 2025 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
May 2025 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
May 2025 Insurance PPI (Payment Protection Insurance) PPI (Store Card)   <30
May 2025 Insurance Travel Insurance Cover Travel Insurance 374 34%
May 2025 Investments Being categorised Being categorised <10  
May 2025 Investments Bonds and Non-Deposit Savings Plans Being categorised 14  
May 2025 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
May 2025 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
May 2025 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
May 2025 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 12 <30
May 2025 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 11 <30
May 2025 Investments Derivatives CFDs (Contracts for Difference) 21 <30
May 2025 Investments Derivatives Interest Rate Hedge   <30
May 2025 Investments Derivatives Rolling Spot Forex <10  
May 2025 Investments Derivatives Spread Betting <10 <30
May 2025 Investments Endowments Endowment Plans (Unit Linked) <10 <30
May 2025 Investments Endowments Endowment Plans (With-profits)   <30
May 2025 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
May 2025 Investments Endowments Mortgage Endowments (With-profits) <10 <30
May 2025 Investments Investment Funds Being categorised <10  
May 2025 Investments Investment Funds Exchange Traded Funds <10 <30
May 2025 Investments Investment Funds Investment Trusts 20 <30
May 2025 Investments Investment Funds OEICs (Open-ended Investment Companies)   <30
May 2025 Investments Investment Funds Unit Trusts <10 <30
May 2025 Investments ISAs and PEPs Being categorised <10  
May 2025 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
May 2025 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
May 2025 Investments ISAs and PEPs Stocks and Shares ISA 140 40%
May 2025 Investments Mixed Investment Portfolios Advisory Service 28 <30
May 2025 Investments Mixed Investment Portfolios Being categorised <10  
May 2025 Investments Mixed Investment Portfolios Discretionary Service <10 <30
May 2025 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
May 2025 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
May 2025 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
May 2025 Investments Stocks and Shares Being categorised <10  
May 2025 Investments Stocks and Shares Employee Share Scheme <10 <30
May 2025 Investments Stocks and Shares Registrar Services <10  
May 2025 Investments Stocks and Shares Share Dealings 68 20%
May 2025 Mortgages Being categorised Being categorised <10  
May 2025 Mortgages Buy-to-let Mortgages Being categorised <10  
May 2025 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 52 17%
May 2025 Mortgages Equity Release Lifetime Mortgage 27 <30
May 2025 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
May 2025 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
May 2025 Mortgages Residential Mortgages Being categorised <10  
May 2025 Mortgages Residential Mortgages Bridging Loan <10 <30
May 2025 Mortgages Residential Mortgages First Charge Mortgage 372 22%
May 2025 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 17 <30
May 2025 Mortgages Residential Mortgages Second Charge Mortgage 42 <30
May 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
May 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions)   <30
May 2025 Pensions and Annuities Annuities Being categorised <10  
May 2025 Pensions and Annuities Annuities Conventional Annuities 25 <30
May 2025 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
May 2025 Pensions and Annuities Being categorised Being categorised <10  
May 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised 11  
May 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 14 <30
May 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
May 2025 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans)   <30
May 2025 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
May 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
May 2025 Pensions and Annuities Private Pensions (not SIPPs) Being categorised 18  
May 2025 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance   <30
May 2025 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 364 51%
May 2025 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme)   <30
May 2025 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
May 2025 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
May 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised 17  
May 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 22 <30
May 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
May 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 10 <30
May 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 42 71%
May 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 <30
June 2025 Banking and Payments Banking Services Being categorised <10  
June 2025 Banking and Payments Banking Services CHAPS Payments <10 <30
June 2025 Banking and Payments Banking Services Executorships or Trusteeships <10  
June 2025 Banking and Payments Banking Services Foreign Currency   <30
June 2025 Banking and Payments Banking Services International Transfers 32 33%
June 2025 Banking and Payments Banking Services Safe Custody <10 <30
June 2025 Banking and Payments Being categorised Being categorised <10  
June 2025 Banking and Payments Business Banking Being categorised <10  
June 2025 Banking and Payments Business Banking Business Current Accounts 298 31%
June 2025 Banking and Payments Business Banking Business Overdrafts 11 <30
June 2025 Banking and Payments Business Banking Merchant Services 46 41%
June 2025 Banking and Payments Business Lending Being categorised <10  
June 2025 Banking and Payments Business Lending Bounce Back Loans (BBLS) 30 12%
June 2025 Banking and Payments Business Lending Business Loans (Not secured on land) 36 <30
June 2025 Banking and Payments Business Lending Commercial Mortgages 10 <30
June 2025 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
June 2025 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
June 2025 Banking and Payments Credit Card Accounts Balance Transfers 15 <30
June 2025 Banking and Payments Credit Card Accounts Being categorised <10  
June 2025 Banking and Payments Credit Card Accounts Credit Cards 1,499 25%
June 2025 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
June 2025 Banking and Payments Payment Services Being categorised <10  
June 2025 Banking and Payments Payment Services Electronic Money (e-money) 639 40%
June 2025 Banking and Payments Payment Services Money Remittance 11 <30
June 2025 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
June 2025 Banking and Payments Payment Services Payment Instruments 10 <30
June 2025 Banking and Payments Payment Services Pre-paid Cards <10 <30
June 2025 Banking and Payments Personal Bank Accounts Being categorised 13  
June 2025 Banking and Payments Personal Bank Accounts Cheques 17 <30
June 2025 Banking and Payments Personal Bank Accounts Current Accounts 2,496 30%
June 2025 Banking and Payments Personal Bank Accounts Debit Cards 130 27%
June 2025 Banking and Payments Personal Bank Accounts Direct Debits 33 <30
June 2025 Banking and Payments Personal Bank Accounts Online Banking 23 33%
June 2025 Banking and Payments Personal Bank Accounts Overdrafts 346 37%
June 2025 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 49 <30
June 2025 Banking and Payments Personal Bank Accounts Standing Orders <10  
June 2025 Banking and Payments Savings Being categorised <10  
June 2025 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 167 37%
June 2025 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 99 21%
June 2025 Banking and Payments Savings Premium Bonds (NS&I only) 18 <30
June 2025 Banking and Payments Savings Savings Certificates or Bonds 19 <30
June 2025 Being categorised Being categorised Being categorised <10  
June 2025 Consumer Credit Credit Services Credit Broking   <30
June 2025 Consumer Credit Credit Services Credit Records 68 42%
June 2025 Consumer Credit Debt Services Debt Adjusting   <30
June 2025 Consumer Credit Debt Services Debt Collection 113 38%
June 2025 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) 13 <30
June 2025 Consumer Credit Finance Linked to Goods and Services Being categorised 25  
June 2025 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 121 30%
June 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,210 27%
June 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 20 <30
June 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 7,466 30%
June 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 22 <30
June 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
June 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 205 41%
June 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 16 <30
June 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 37 <30
June 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 281 43%
June 2025 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 26 23%
June 2025 Consumer Credit Loans Guarantor Loans 15 <30
June 2025 Consumer Credit Loans Home Credit <10 <30
June 2025 Consumer Credit Loans Logbook Loans <10 <30
June 2025 Consumer Credit Loans Pawnbroking <10 <30
June 2025 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
June 2025 Consumer Credit Loans Personal Loans 525 26%
June 2025 Consumer Credit Loans Short Term Lending (Instalment Loans) 62 24%
June 2025 Consumer Credit Loans Short Term Lending (Payday Loans) 43 12%
June 2025 Consumer Credit Loans Short Term Lending (Running Account Credit) 10 <30
June 2025 Funeral Planning Services Funeral Plans Being categorised <10  
June 2025 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 13 <30
June 2025 Insurance Animal Insurance Horse Insurance <10 <30
June 2025 Insurance Animal Insurance Pet Insurance 182 43%
June 2025 Insurance Being categorised Being categorised <10  
June 2025 Insurance Household and Commercial Property Insurance Being categorised <10  
June 2025 Insurance Household and Commercial Property Insurance Building Guarantees 19 <30
June 2025 Insurance Household and Commercial Property Insurance Buildings Insurance 573 41%
June 2025 Insurance Household and Commercial Property Insurance Commercial Property Insurance 105 40%
June 2025 Insurance Household and Commercial Property Insurance Contents Insurance 159 31%
June 2025 Insurance Household and Commercial Property Insurance Home Emergency Insurance 145 50%
June 2025 Insurance Household and Commercial Property Insurance Household Warranties 91 37%
June 2025 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
June 2025 Insurance Legal Expenses and Monetary Loss Insurance Being categorised <10  
June 2025 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 27 60%
June 2025 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance   <30
June 2025 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
June 2025 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
June 2025 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 61 41%
June 2025 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
June 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
June 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
June 2025 Insurance Life and Critical Illness Cover Being categorised 13  
June 2025 Insurance Life and Critical Illness Cover Critical Illness Cover 59 15%
June 2025 Insurance Life and Critical Illness Cover Term Assurance 63 15%
June 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 25 <30
June 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 32 <30
June 2025 Insurance Medical Insurance Being categorised 192 25%
June 2025 Insurance Medical Insurance Long Term Care Insurance <10  
June 2025 Insurance Medical Insurance Personal Accident Insurance <10 <30
June 2025 Insurance Motor Insurance Being categorised <10  
June 2025 Insurance Motor Insurance Car or Motorcycle Insurance 965 35%
June 2025 Insurance Motor Insurance Caravan Insurance 11 <30
June 2025 Insurance Motor Insurance Commercial Vehicle Insurance 71 43%
June 2025 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 10 <30
June 2025 Insurance Motor Insurance Motor Warranties 29 <30
June 2025 Insurance Motor Insurance Roadside Assistance Insurance 57 33%
June 2025 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
June 2025 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
June 2025 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 37 <30
June 2025 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
June 2025 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
June 2025 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 53 35%
June 2025 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10 <30
June 2025 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10 <30
June 2025 Insurance PPI (Payment Protection Insurance) Being categorised <10  
June 2025 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
June 2025 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
June 2025 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
June 2025 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
June 2025 Insurance Travel Insurance Cover Being categorised <10  
June 2025 Insurance Travel Insurance Cover Travel Insurance 337 39%
June 2025 Investments Being categorised Being categorised <10  
June 2025 Investments Bonds and Non-Deposit Savings Plans Being categorised 10  
June 2025 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
June 2025 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
June 2025 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10  
June 2025 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
June 2025 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
June 2025 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
June 2025 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
June 2025 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 23 <30
June 2025 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 10 <30
June 2025 Investments Derivatives CFDs (Contracts for Difference) 17 <30
June 2025 Investments Derivatives Spread Betting <10 <30
June 2025 Investments Endowments Being categorised <10  
June 2025 Investments Endowments Endowment Plans (Unit Linked) <10 <30
June 2025 Investments Endowments Endowment Plans (With-profits) <10  
June 2025 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
June 2025 Investments Endowments Mortgage Endowments (With-profits) <10 <30
June 2025 Investments Investment Funds Being categorised <10  
June 2025 Investments Investment Funds Exchange Traded Funds <10  
June 2025 Investments Investment Funds Investment Trusts 22 <30
June 2025 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
June 2025 Investments Investment Funds Unit Trusts <10 <30
June 2025 Investments ISAs and PEPs Being categorised <10  
June 2025 Investments ISAs and PEPs Innovative Finance ISA <10 <30
June 2025 Investments ISAs and PEPs Lifetime ISA (investment only) 11 <30
June 2025 Investments ISAs and PEPs Stocks and Shares ISA 105 44%
June 2025 Investments Mixed Investment Portfolios Advisory Service 34 <30
June 2025 Investments Mixed Investment Portfolios Being categorised <10  
June 2025 Investments Mixed Investment Portfolios Discretionary Service <10 <30
June 2025 Investments Non-mainstream Investments Being categorised <10  
June 2025 Investments Non-mainstream Investments Business Relief <10 <30
June 2025 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
June 2025 Investments Non-mainstream Investments Direct Property Investments <10  
June 2025 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
June 2025 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
June 2025 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
June 2025 Investments Stocks and Shares Being categorised <10  
June 2025 Investments Stocks and Shares Employee Share Scheme <10 <30
June 2025 Investments Stocks and Shares Registrar Services <10  
June 2025 Investments Stocks and Shares Share Dealings 57 42%
June 2025 Mortgages Being categorised Being categorised <10  
June 2025 Mortgages Buy-to-let Mortgages Being categorised <10  
June 2025 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 43 22%
June 2025 Mortgages Equity Release Being categorised <10  
June 2025 Mortgages Equity Release Home Reversion Plans <10 <30
June 2025 Mortgages Equity Release Lifetime Mortgage 10 <30
June 2025 Mortgages Non-Mortgage Residential Finance Being categorised <10  
June 2025 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs)   <30
June 2025 Mortgages Residential Mortgages Being categorised 17  
June 2025 Mortgages Residential Mortgages Bridging Loan <10 <30
June 2025 Mortgages Residential Mortgages First Charge Mortgage 357 26%
June 2025 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
June 2025 Mortgages Residential Mortgages Second Charge Mortgage 29 32%
June 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
June 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
June 2025 Pensions and Annuities Annuities Being categorised <10  
June 2025 Pensions and Annuities Annuities Conventional Annuities 25 <30
June 2025 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
June 2025 Pensions and Annuities Being categorised Being categorised <10  
June 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
June 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 12 <30
June 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
June 2025 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans)   <30
June 2025 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
June 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
June 2025 Pensions and Annuities Private Pensions (not SIPPs) Being categorised 13  
June 2025 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
June 2025 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
June 2025 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 325 53%
June 2025 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
June 2025 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes)   <30
June 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised 25  
June 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 26 <30
June 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
June 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
June 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 25 64%
June 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 84%
      Grand total 377,100 34%