Data about financial products

We regularly publish data about the complaints we receive, including the types of products and services that are most complained about.

This page shows 15 months of data, updated on a quarterly basis.

This includes:

  • The number of complaints we received
  • The number of complaints that were resolved in favour of the customer (the ‘uphold rate’)
  • The most complained about products and services

There might be some variance between the numbers in this data and what’s reported in our quarterly insight reports. We occasionally need to re-categorise enquiries as complaints or change the product types when complaints progress through our process. This usually only affects a very small number of cases.

Number of complaints

This graph shows the number of complaints that were brought to us, either by consumers or by professional representatives, over a 15-month period.


Download the data: The number of complaints brought to us (XLSX 17KB)

Uphold rate of complaints

This graph shows the uphold rate of complaints brought to us over a 15-month period. The uphold rate is the percentage of complaints that had an outcome in favour of the consumer.


Download the data: The over uphold rate of complaints (XLSX 16KB)

The product industries most complained about

This graph shows the industries with the highest number of complaints, over a 15-month period.


Download the data: The product industries most complained about (XLSX 16KB)

View or download our full data set

This table shows the number of complaints we received and the uphold rate for each product.

You can filter and search for specific products in the table, or you can download a file of the data.

Date Product industry Product group Product name New cases Uphold rate
January 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
January 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
January 2024 Banking and Payments Banking Services Foreign Currency <10 <30
January 2024 Banking and Payments Banking Services International Transfers 37 39%
January 2024 Banking and Payments Banking Services Safe Custody <10 <30
January 2024 Banking and Payments Business Banking Being categorised <10  
January 2024 Banking and Payments Business Banking Business Current Accounts 412 40%
January 2024 Banking and Payments Business Banking Business Overdrafts 17 <30
January 2024 Banking and Payments Business Banking Merchant Services 49 38%
January 2024 Banking and Payments Business Lending Being categorised <10  
January 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 51 25%
January 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 35 <30
January 2024 Banking and Payments Business Lending Commercial Mortgages 18 <30
January 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
January 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10  
January 2024 Banking and Payments Credit Card Accounts Balance Transfers 17 <30
January 2024 Banking and Payments Credit Card Accounts Credit Cards 2,908 37%
January 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10  
January 2024 Banking and Payments Payment Services Electronic Money (e-money) 754 31%
January 2024 Banking and Payments Payment Services Money Remittance 11 <30
January 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
January 2024 Banking and Payments Payment Services Payment Instruments 17 <30
January 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
January 2024 Banking and Payments Personal Bank Accounts Cheques 33 50%
January 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,851 39%
January 2024 Banking and Payments Personal Bank Accounts Debit Cards 182 35%
January 2024 Banking and Payments Personal Bank Accounts Direct Debits 30 33%
January 2024 Banking and Payments Personal Bank Accounts Online Banking 60 38%
January 2024 Banking and Payments Personal Bank Accounts Overdrafts 304 50%
January 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 41 20%
January 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
January 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 167 47%
January 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 145 36%
January 2024 Banking and Payments Savings Premium Bonds (NS&I only) 33 <30
January 2024 Banking and Payments Savings Savings Certificates or Bonds 18 <30
January 2024 Being categorised Being categorised Being categorised <10  
January 2024 Consumer Credit Credit Services Credit Broking 20  
January 2024 Consumer Credit Credit Services Credit Records 56 38%
January 2024 Consumer Credit Debt Services Debt Adjusting <10 <30
January 2024 Consumer Credit Debt Services Debt Collection 94 29%
January 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Being categorised <10  
January 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 934 23%
January 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,210 14%
January 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 12 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 4,025 28%
January 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 12 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 150 40%
January 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 14 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 63 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 337 34%
January 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 24 <30
January 2024 Consumer Credit Loans Guarantor Loans 13 <30
January 2024 Consumer Credit Loans Home Credit <10 <30
January 2024 Consumer Credit Loans Logbook Loans <10 <30
January 2024 Consumer Credit Loans Pawnbroking   <30
January 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
January 2024 Consumer Credit Loans Personal Loans 533 41%
January 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 38 20%
January 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 26 20%
January 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
January 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 31 <30
January 2024 Insurance Animal Insurance Horse Insurance <10 <30
January 2024 Insurance Animal Insurance Livestock Insurance   <30
January 2024 Insurance Animal Insurance Pet Insurance 153 30%
January 2024 Insurance Household and Commercial Property Insurance Building Guarantees 30 <30
January 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 583 44%
January 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 117 34%
January 2024 Insurance Household and Commercial Property Insurance Contents Insurance 138 33%
January 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 122 57%
January 2024 Insurance Household and Commercial Property Insurance Household Warranties 69 39%
January 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 32 37%
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 12 <30
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 66 23%
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10 <30
January 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 46 15%
January 2024 Insurance Life and Critical Illness Cover Family Income Plan <10 <30
January 2024 Insurance Life and Critical Illness Cover Term Assurance 70 19%
January 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 26 <30
January 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 48 41%
January 2024 Insurance Medical Insurance Income Protection Insurance 67 25%
January 2024 Insurance Medical Insurance Long Term Care Insurance   <30
January 2024 Insurance Medical Insurance Personal Accident Insurance <10 <30
January 2024 Insurance Medical Insurance Private Medical or Dental Insurance 152 32%
January 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,471 41%
January 2024 Insurance Motor Insurance Caravan Insurance 12 <30
January 2024 Insurance Motor Insurance Commercial Vehicle Insurance 140 51%
January 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
January 2024 Insurance Motor Insurance Motor Warranties 31 <30
January 2024 Insurance Motor Insurance Roadside Assistance Insurance 82 32%
January 2024 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
January 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
January 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 36 30%
January 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
January 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 69 39%
January 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
January 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
January 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
January 2024 Insurance PPI (Payment Protection Insurance) Being categorised <10  
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 13 <30
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
January 2024 Insurance Travel Insurance Cover Travel Insurance 384 45%
January 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
January 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 19 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
January 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 23 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 11 <30
January 2024 Investments Derivatives CFDs (Contracts for Difference) 18 <30
January 2024 Investments Derivatives Rolling Spot Forex <10  
January 2024 Investments Derivatives Spread Betting <10 <30
January 2024 Investments Endowments Being categorised <10  
January 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
January 2024 Investments Endowments Endowment Plans (With-profits) <10  
January 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
January 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
January 2024 Investments Investment Funds Exchange Traded Funds <10 <30
January 2024 Investments Investment Funds Investment Trusts 24 <30
January 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
January 2024 Investments Investment Funds Unit Trusts <10 <30
January 2024 Investments ISAs and PEPs Innovative Finance ISA   <30
January 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
January 2024 Investments ISAs and PEPs Stocks and Shares ISA 149 37%
January 2024 Investments Mixed Investment Portfolios Advisory Service 37 <30
January 2024 Investments Mixed Investment Portfolios Being categorised <10  
January 2024 Investments Mixed Investment Portfolios Discretionary Service 19 <30
January 2024 Investments Non-mainstream Investments Business Relief <10  
January 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) 12 <30
January 2024 Investments Non-mainstream Investments Direct Property Investments <10  
January 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
January 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
January 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
January 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
January 2024 Investments Stocks and Shares Registrar Services <10 <30
January 2024 Investments Stocks and Shares Share Dealings 61 28%
January 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
January 2024 Mortgages Buy-to-let Mortgages Being categorised <10  
January 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 76 32%
January 2024 Mortgages Equity Release Home Reversion Plans <10 <30
January 2024 Mortgages Equity Release Lifetime Mortgage 24 24%
January 2024 Mortgages Equity Release Shared Appreciation Mortgage   <30
January 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
January 2024 Mortgages Residential Mortgages First Charge Mortgage 496 26%
January 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
January 2024 Mortgages Residential Mortgages Second Charge Mortgage 34 29%
January 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
January 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
January 2024 Pensions and Annuities Annuities Conventional Annuities 34 39%
January 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities   <30
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 49 69%
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
January 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
January 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10 <30
January 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 264 43%
January 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
January 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
January 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 20 69%
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10  
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 12 <30
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 43 40%
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 26 <30
February 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
February 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
February 2024 Banking and Payments Banking Services Foreign Currency 10 <30
February 2024 Banking and Payments Banking Services International Transfers 46 51%
February 2024 Banking and Payments Banking Services Safe Custody <10 <30
February 2024 Banking and Payments Business Banking Business Current Accounts 375 45%
February 2024 Banking and Payments Business Banking Business Overdrafts 29 <30
February 2024 Banking and Payments Business Banking Merchant Services 53 33%
February 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 47 17%
February 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 31 <30
February 2024 Banking and Payments Business Lending Commercial Mortgages 16 <30
February 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
February 2024 Banking and Payments Credit Card Accounts Balance Transfers 11 <30
February 2024 Banking and Payments Credit Card Accounts Credit Cards 3,474 41%
February 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
February 2024 Banking and Payments Payment Services Electronic Money (e-money) 709 36%
February 2024 Banking and Payments Payment Services Money Remittance 16 <30
February 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
February 2024 Banking and Payments Payment Services Payment Instruments 18 <30
February 2024 Banking and Payments Payment Services Pre-paid Cards   <30
February 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
February 2024 Banking and Payments Personal Bank Accounts Cheques 24 49%
February 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,658 42%
February 2024 Banking and Payments Personal Bank Accounts Debit Cards 178 41%
February 2024 Banking and Payments Personal Bank Accounts Direct Debits 35 <30
February 2024 Banking and Payments Personal Bank Accounts Online Banking 59 45%
February 2024 Banking and Payments Personal Bank Accounts Overdrafts 297 54%
February 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 36 28%
February 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
February 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 202 55%
February 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 150 40%
February 2024 Banking and Payments Savings Premium Bonds (NS&I only) 28 53%
February 2024 Banking and Payments Savings Savings Certificates or Bonds 15 <30
February 2024 Being categorised Being categorised Being categorised <10  
February 2024 Consumer Credit Credit Services Being categorised <10  
February 2024 Consumer Credit Credit Services Credit Broking 34 5%
February 2024 Consumer Credit Credit Services Credit Records 50 35%
February 2024 Consumer Credit Debt Services Debt Collection 74 30%
February 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
February 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 20  
February 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 318 18%
February 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 930 22%
February 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 14 <30
February 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 2,904 25%
February 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 15 <30
February 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
February 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 126 43%
February 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 10 <30
February 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 61 20%
February 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 651 44%
February 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 26 <30
February 2024 Consumer Credit Loans Being categorised <10  
February 2024 Consumer Credit Loans Guarantor Loans 15 <30
February 2024 Consumer Credit Loans Home Credit <10 <30
February 2024 Consumer Credit Loans Logbook Loans <10 <30
February 2024 Consumer Credit Loans Pawnbroking <10 <30
February 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
February 2024 Consumer Credit Loans Personal Loans 554 32%
February 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 64 31%
February 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 52 32%
February 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 10 <30
February 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 24 29%
February 2024 Insurance Animal Insurance Horse Insurance <10 <30
February 2024 Insurance Animal Insurance Pet Insurance 165 33%
February 2024 Insurance Household and Commercial Property Insurance Building Guarantees 41 <30
February 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 636 41%
February 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 123 39%
February 2024 Insurance Household and Commercial Property Insurance Contents Insurance 137 31%
February 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 125 43%
February 2024 Insurance Household and Commercial Property Insurance Household Warranties 86 32%
February 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 39 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 12 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 58 20%
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
February 2024 Insurance Life and Critical Illness Cover Being categorised <10  
February 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 44 20%
February 2024 Insurance Life and Critical Illness Cover Family Income Plan <10  
February 2024 Insurance Life and Critical Illness Cover Term Assurance 79 20%
February 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 22 <30
February 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 42 <30
February 2024 Insurance Medical Insurance Income Protection Insurance 60 27%
February 2024 Insurance Medical Insurance Long Term Care Insurance   <30
February 2024 Insurance Medical Insurance Personal Accident Insurance <10 <30
February 2024 Insurance Medical Insurance Private Medical or Dental Insurance 124 23%
February 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,498 38%
February 2024 Insurance Motor Insurance Caravan Insurance 17 <30
February 2024 Insurance Motor Insurance Commercial Vehicle Insurance 131 45%
February 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
February 2024 Insurance Motor Insurance Motor Warranties 32 <30
February 2024 Insurance Motor Insurance Roadside Assistance Insurance 84 39%
February 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
February 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 30 41%
February 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
February 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
February 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10  
February 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 61 28%
February 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10 <30
February 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
February 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
February 2024 Insurance PPI (Payment Protection Insurance) Being categorised <10  
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping)   <30
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 11 <30
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
February 2024 Insurance Travel Insurance Cover Travel Insurance 332 46%
February 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
February 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 11 <30
February 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
February 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10 <30
February 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
February 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 10  
February 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
February 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 15 <30
February 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 17 <30
February 2024 Investments Derivatives CFDs (Contracts for Difference) 18 <30
February 2024 Investments Derivatives Rolling Spot Forex <10  
February 2024 Investments Derivatives Spread Betting <10 <30
February 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
February 2024 Investments Endowments Endowment Plans (With-profits) 11 <30
February 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
February 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
February 2024 Investments Investment Funds Exchange Traded Funds   <30
February 2024 Investments Investment Funds Investment Trusts 27 <30
February 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
February 2024 Investments Investment Funds Unit Trusts <10 <30
February 2024 Investments ISAs and PEPs Innovative Finance ISA <10 <30
February 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
February 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan)   <30
February 2024 Investments ISAs and PEPs Stocks and Shares ISA 129 42%
February 2024 Investments Mixed Investment Portfolios Advisory Service 29 <30
February 2024 Investments Mixed Investment Portfolios Discretionary Service 12 <30
February 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
February 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
February 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
February 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
February 2024 Investments Stocks and Shares Registrar Services   <30
February 2024 Investments Stocks and Shares Share Dealings 51 25%
February 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
February 2024 Investments Structured Investments SCARPs (Structured Capital at Risk Products) <10  
February 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 69 22%
February 2024 Mortgages Equity Release Lifetime Mortgage 16 <30
February 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
February 2024 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
February 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
February 2024 Mortgages Residential Mortgages First Charge Mortgage 491 30%
February 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
February 2024 Mortgages Residential Mortgages Second Charge Mortgage 42 42%
February 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
February 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
February 2024 Pensions and Annuities Annuities Being categorised <10  
February 2024 Pensions and Annuities Annuities Conventional Annuities 42 41%
February 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 47 48%
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10  
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS   <30
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10 <30
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 271 40%
February 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
February 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 19 61%
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 15 <30
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 51 51%
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 23 <30
March 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
March 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
March 2024 Banking and Payments Banking Services Foreign Currency <10 <30
March 2024 Banking and Payments Banking Services International Transfers 41 50%
March 2024 Banking and Payments Banking Services Safe Custody <10 <30
March 2024 Banking and Payments Business Banking Business Current Accounts 330 40%
March 2024 Banking and Payments Business Banking Business Overdrafts 29 <30
March 2024 Banking and Payments Business Banking Merchant Services 54 37%
March 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 45 20%
March 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 29 <30
March 2024 Banking and Payments Business Lending Commercial Mortgages 13 <30
March 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
March 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
March 2024 Banking and Payments Credit Card Accounts Balance Transfers 10 <30
March 2024 Banking and Payments Credit Card Accounts Credit Cards 3,420 50%
March 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
March 2024 Banking and Payments Payment Services Electronic Money (e-money) 695 43%
March 2024 Banking and Payments Payment Services Money Remittance <10 <30
March 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
March 2024 Banking and Payments Payment Services Payment Instruments 16 <30
March 2024 Banking and Payments Payment Services Pre-paid Cards 10 <30
March 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
March 2024 Banking and Payments Personal Bank Accounts Cheques 35 33%
March 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,612 44%
March 2024 Banking and Payments Personal Bank Accounts Debit Cards 146 39%
March 2024 Banking and Payments Personal Bank Accounts Direct Debits 35 28%
March 2024 Banking and Payments Personal Bank Accounts Online Banking 37 49%
March 2024 Banking and Payments Personal Bank Accounts Overdrafts 344 55%
March 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 35 21%
March 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
March 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 151 46%
March 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 124 37%
March 2024 Banking and Payments Savings Premium Bonds (NS&I only) 22 <30
March 2024 Banking and Payments Savings Savings Certificates or Bonds 23 <30
March 2024 Being categorised Being categorised Being categorised <10 <30
March 2024 Consumer Credit Credit Services Credit Broking 16 1%
March 2024 Consumer Credit Credit Services Credit Records 51 42%
March 2024 Consumer Credit Debt Services Debt Adjusting <10 <30
March 2024 Consumer Credit Debt Services Debt Collection 84 40%
March 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
March 2024 Consumer Credit Finance Linked to Goods and Services Being categorised <10  
March 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 296 25%
March 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 562 18%
March 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
March 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 1,974 24%
March 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
March 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
March 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 134 38%
March 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
March 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 30 22%
March 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 556 44%
March 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 18 <30
March 2024 Consumer Credit Loans Guarantor Loans 12 <30
March 2024 Consumer Credit Loans Home Credit <10  
March 2024 Consumer Credit Loans Logbook Loans <10 <30
March 2024 Consumer Credit Loans Pawnbroking <10 <30
March 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
March 2024 Consumer Credit Loans Personal Loans 526 40%
March 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 59 18%
March 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 47 30%
March 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 12 <30
March 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 23 <30
March 2024 Insurance Animal Insurance Horse Insurance <10 <30
March 2024 Insurance Animal Insurance Pet Insurance 151 35%
March 2024 Insurance Household and Commercial Property Insurance Building Guarantees 23 <30
March 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 564 45%
March 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 143 36%
March 2024 Insurance Household and Commercial Property Insurance Contents Insurance 122 31%
March 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 150 39%
March 2024 Insurance Household and Commercial Property Insurance Household Warranties 77 34%
March 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 37 53%
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 73 13%
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
March 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 57 8%
March 2024 Insurance Life and Critical Illness Cover Term Assurance 73 16%
March 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 35 <30
March 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 34 41%
March 2024 Insurance Medical Insurance Income Protection Insurance 52 16%
March 2024 Insurance Medical Insurance Personal Accident Insurance 11 <30
March 2024 Insurance Medical Insurance Private Medical or Dental Insurance 97 26%
March 2024 Insurance Motor Insurance Being categorised <10  
March 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,369 45%
March 2024 Insurance Motor Insurance Caravan Insurance 14 <30
March 2024 Insurance Motor Insurance Commercial Vehicle Insurance 122 46%
March 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
March 2024 Insurance Motor Insurance Motor Warranties 32 <30
March 2024 Insurance Motor Insurance Roadside Assistance Insurance 68 55%
March 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
March 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 25 <30
March 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
March 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance   <30
March 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 52 25%
March 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
March 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
March 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance   <30
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10 <30
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
March 2024 Insurance Travel Insurance Cover Travel Insurance 277 43%
March 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 14 <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds   <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 10 <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds   <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds   <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 19 <30
March 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
March 2024 Investments Derivatives CFDs (Contracts for Difference) 10 <30
March 2024 Investments Derivatives Interest Rate Hedge <10  
March 2024 Investments Derivatives Spread Betting <10 <30
March 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
March 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
March 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
March 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
March 2024 Investments Investment Funds Exchange Traded Funds   <30
March 2024 Investments Investment Funds Investment Trusts 15 <30
March 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 3%
March 2024 Investments Investment Funds Unit Trusts <10 <30
March 2024 Investments ISAs and PEPs Innovative Finance ISA   <30
March 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
March 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
March 2024 Investments ISAs and PEPs Stocks and Shares ISA 127 40%
March 2024 Investments Mixed Investment Portfolios Advisory Service 24 <30
March 2024 Investments Mixed Investment Portfolios Discretionary Service 12 <30
March 2024 Investments Non-mainstream Investments Crowdfunding (investment-based)   <30
March 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
March 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
March 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
March 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
March 2024 Investments Stocks and Shares Registrar Services <10 <30
March 2024 Investments Stocks and Shares Share Dealings 31 28%
March 2024 Investments Structured Investments Capital Protected Structured Products   <30
March 2024 Mortgages Buy-to-let Mortgages Being categorised <10  
March 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 75 39%
March 2024 Mortgages Equity Release Home Reversion Plans <10  
March 2024 Mortgages Equity Release Lifetime Mortgage 25 <30
March 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
March 2024 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs)   <30
March 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
March 2024 Mortgages Residential Mortgages First Charge Mortgage 471 36%
March 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
March 2024 Mortgages Residential Mortgages Second Charge Mortgage 36 33%
March 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
March 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
March 2024 Pensions and Annuities Annuities Conventional Annuities 38 40%
March 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
March 2024 Pensions and Annuities Being categorised Being categorised <10  
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 37 55%
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
March 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance   <30
March 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 236 39%
March 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme)   <30
March 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
March 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes)   <30
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 16 <30
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 13 <30
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 60 39%
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 14 83%
April 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
April 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
April 2024 Banking and Payments Banking Services Foreign Currency <10 <30
April 2024 Banking and Payments Banking Services International Transfers 36 46%
April 2024 Banking and Payments Banking Services Safe Custody <10 <30
April 2024 Banking and Payments Business Banking Being categorised <10  
April 2024 Banking and Payments Business Banking Business Current Accounts 323 47%
April 2024 Banking and Payments Business Banking Business Overdrafts 18 <30
April 2024 Banking and Payments Business Banking Merchant Services 63 38%
April 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 45 <30
April 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 36 <30
April 2024 Banking and Payments Business Lending Commercial Mortgages 16 <30
April 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
April 2024 Banking and Payments Business Lending Recovery Loans (RLS)   <30
April 2024 Banking and Payments Credit Card Accounts Balance Transfers 12 <30
April 2024 Banking and Payments Credit Card Accounts Credit Cards 4,124 37%
April 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
April 2024 Banking and Payments Payment Services Electronic Money (e-money) 931 42%
April 2024 Banking and Payments Payment Services Money Remittance 17 <30
April 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
April 2024 Banking and Payments Payment Services Payment Instruments 21 <30
April 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
April 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
April 2024 Banking and Payments Personal Bank Accounts Cheques 25 <30
April 2024 Banking and Payments Personal Bank Accounts Current Accounts 3,187 44%
April 2024 Banking and Payments Personal Bank Accounts Debit Cards 183 40%
April 2024 Banking and Payments Personal Bank Accounts Direct Debits 39 29%
April 2024 Banking and Payments Personal Bank Accounts Online Banking 36 36%
April 2024 Banking and Payments Personal Bank Accounts Overdrafts 507 61%
April 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 67 33%
April 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
April 2024 Banking and Payments Savings Being categorised <10  
April 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 180 57%
April 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 123 41%
April 2024 Banking and Payments Savings Premium Bonds (NS&I only) 38 <30
April 2024 Banking and Payments Savings Savings Certificates or Bonds 18 <30
April 2024 Consumer Credit Credit Services Credit Broking 12 4%
April 2024 Consumer Credit Credit Services Credit Records 82 44%
April 2024 Consumer Credit Debt Services Debt Adjusting <10  
April 2024 Consumer Credit Debt Services Debt Collection 140 <30
April 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 13  
April 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 358 23%
April 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 900 25%
April 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 22 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,904 22%
April 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 15 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 208 38%
April 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 11 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 56 45%
April 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 618 40%
April 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 30 <30
April 2024 Consumer Credit Loans Guarantor Loans <10 <30
April 2024 Consumer Credit Loans Home Credit <10 <30
April 2024 Consumer Credit Loans Logbook Loans <10 <30
April 2024 Consumer Credit Loans Pawnbroking <10 <30
April 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
April 2024 Consumer Credit Loans Personal Loans 732 36%
April 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 76 21%
April 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 61 22%
April 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 11 <30
April 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 21 <30
April 2024 Insurance Animal Insurance Horse Insurance <10 <30
April 2024 Insurance Animal Insurance Pet Insurance 184 28%
April 2024 Insurance Household and Commercial Property Insurance Building Guarantees 35 53%
April 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 718 45%
April 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 148 34%
April 2024 Insurance Household and Commercial Property Insurance Contents Insurance 142 30%
April 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 165 40%
April 2024 Insurance Household and Commercial Property Insurance Household Warranties 115 31%
April 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10  
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Being categorised <10  
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 37 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 78 29%
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10 <30
April 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 47 13%
April 2024 Insurance Life and Critical Illness Cover Term Assurance 75 12%
April 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 32 <30
April 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 43 36%
April 2024 Insurance Medical Insurance Income Protection Insurance 75 26%
April 2024 Insurance Medical Insurance Personal Accident Insurance 19 <30
April 2024 Insurance Medical Insurance Private Medical or Dental Insurance 142 29%
April 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,502 46%
April 2024 Insurance Motor Insurance Caravan Insurance 21 <30
April 2024 Insurance Motor Insurance Commercial Vehicle Insurance 137 42%
April 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
April 2024 Insurance Motor Insurance Motor Warranties 45 <30
April 2024 Insurance Motor Insurance Roadside Assistance Insurance 71 35%
April 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance 10 <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 38 <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
April 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance   <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 57 22%
April 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10 <30
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10 <30
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10 <30
April 2024 Insurance Travel Insurance Cover Travel Insurance 336 46%
April 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 22 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 19 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 14 <30
April 2024 Investments Derivatives CFDs (Contracts for Difference) 22 <30
April 2024 Investments Derivatives Rolling Spot Forex   <30
April 2024 Investments Derivatives Spread Betting <10 <30
April 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
April 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
April 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
April 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
April 2024 Investments Investment Funds Exchange Traded Funds <10 <30
April 2024 Investments Investment Funds Investment Trusts 18 <30
April 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 4%
April 2024 Investments Investment Funds Unit Trusts <10 <30
April 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
April 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
April 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
April 2024 Investments ISAs and PEPs Stocks and Shares ISA 109 32%
April 2024 Investments Mainstream Investments Being categorised   <30
April 2024 Investments Mixed Investment Portfolios Advisory Service 27 <30
April 2024 Investments Mixed Investment Portfolios Discretionary Service 11 <30
April 2024 Investments Non-mainstream Investments Business Relief <10  
April 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
April 2024 Investments Non-mainstream Investments Direct Property Investments <10  
April 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
April 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
April 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
April 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
April 2024 Investments Stocks and Shares Share Dealings 53 28%
April 2024 Investments Structured Investments Capital Protected Structured Products   <30
April 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 64 35%
April 2024 Mortgages Equity Release Home Reversion Plans <10  
April 2024 Mortgages Equity Release Lifetime Mortgage 21 <30
April 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
April 2024 Mortgages Residential Mortgages Bridging Loan <10  
April 2024 Mortgages Residential Mortgages First Charge Mortgage 517 38%
April 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
April 2024 Mortgages Residential Mortgages Second Charge Mortgage 27 <30
April 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
April 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
April 2024 Pensions and Annuities Annuities Conventional Annuities 62 32%
April 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 36 51%
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 310 39%
April 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
April 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 25 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 12 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 78 39%
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 24 88%
May 2024 Banking and Payments Banking Services Being categorised <10  
May 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
May 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
May 2024 Banking and Payments Banking Services Foreign Currency <10 <30
May 2024 Banking and Payments Banking Services International Transfers 28 51%
May 2024 Banking and Payments Banking Services Safe Custody <10 <30
May 2024 Banking and Payments Business Banking Being categorised <10  
May 2024 Banking and Payments Business Banking Business Current Accounts 325 42%
May 2024 Banking and Payments Business Banking Business Overdrafts 27 <30
May 2024 Banking and Payments Business Banking Merchant Services 55 41%
May 2024 Banking and Payments Business Lending Being categorised <10  
May 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 45 26%
May 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 16 <30
May 2024 Banking and Payments Business Lending Commercial Mortgages 15 <30
May 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
May 2024 Banking and Payments Credit Card Accounts Balance Transfers 13 <30
May 2024 Banking and Payments Credit Card Accounts Credit Cards 7,858 33%
May 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
May 2024 Banking and Payments Payment Services Electronic Money (e-money) 747 37%
May 2024 Banking and Payments Payment Services Money Remittance 13 <30
May 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
May 2024 Banking and Payments Payment Services Payment Instruments 24 <30
May 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
May 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
May 2024 Banking and Payments Personal Bank Accounts Cheques 16 <30
May 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,932 41%
May 2024 Banking and Payments Personal Bank Accounts Debit Cards 158 36%
May 2024 Banking and Payments Personal Bank Accounts Direct Debits 25 21%
May 2024 Banking and Payments Personal Bank Accounts Online Banking 45 38%
May 2024 Banking and Payments Personal Bank Accounts Overdrafts 552 60%
May 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 45 <30
May 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
May 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 135 49%
May 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 117 41%
May 2024 Banking and Payments Savings Premium Bonds (NS&I only) 30 <30
May 2024 Banking and Payments Savings Savings Certificates or Bonds 15 <30
May 2024 Being categorised Being categorised Being categorised <10  
May 2024 Consumer Credit Credit Services Credit Broking <10 <30
May 2024 Consumer Credit Credit Services Credit Records 49 37%
May 2024 Consumer Credit Debt Services Debt Collection 89 <30
May 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 12  
May 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 269 26%
May 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,039 27%
May 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 15 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 5,507 25%
May 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 218 32%
May 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 13 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 44 33%
May 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 407 45%
May 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 33 <30
May 2024 Consumer Credit Loans Guarantor Loans <10 <30
May 2024 Consumer Credit Loans Home Credit <10 <30
May 2024 Consumer Credit Loans Logbook Loans <10 <30
May 2024 Consumer Credit Loans Pawnbroking <10 <30
May 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
May 2024 Consumer Credit Loans Personal Loans 580 35%
May 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 82 24%
May 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 49 27%
May 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 13 <30
May 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 23 <30
May 2024 Insurance Animal Insurance Horse Insurance <10 <30
May 2024 Insurance Animal Insurance Pet Insurance 169 30%
May 2024 Insurance Household and Commercial Property Insurance Being categorised <10  
May 2024 Insurance Household and Commercial Property Insurance Building Guarantees 32 <30
May 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 687 39%
May 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 148 41%
May 2024 Insurance Household and Commercial Property Insurance Contents Insurance 134 35%
May 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 144 50%
May 2024 Insurance Household and Commercial Property Insurance Household Warranties 101 47%
May 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 30 49%
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 61 27%
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
May 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 47 14%
May 2024 Insurance Life and Critical Illness Cover Family Income Plan <10  
May 2024 Insurance Life and Critical Illness Cover Term Assurance 74 20%
May 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 32 <30
May 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 49 45%
May 2024 Insurance Medical Insurance Income Protection Insurance 72 10%
May 2024 Insurance Medical Insurance Long Term Care Insurance <10  
May 2024 Insurance Medical Insurance Personal Accident Insurance 17 <30
May 2024 Insurance Medical Insurance Private Medical or Dental Insurance 131 33%
May 2024 Insurance Motor Insurance Being categorised <10  
May 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,254 45%
May 2024 Insurance Motor Insurance Caravan Insurance 15 <30
May 2024 Insurance Motor Insurance Commercial Vehicle Insurance 133 46%
May 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
May 2024 Insurance Motor Insurance Motor Warranties 45 <30
May 2024 Insurance Motor Insurance Roadside Assistance Insurance 61 51%
May 2024 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
May 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
May 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 43 <30
May 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
May 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 64 25%
May 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
May 2024 Insurance PPI (Payment Protection Insurance) Being categorised <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 11 <30
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
May 2024 Insurance Travel Insurance Cover Travel Insurance 297 40%
May 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
May 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 11 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 25 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
May 2024 Investments Derivatives CFDs (Contracts for Difference) 19 <30
May 2024 Investments Derivatives Rolling Spot Forex   <30
May 2024 Investments Derivatives Spread Betting <10 <30
May 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
May 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
May 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
May 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
May 2024 Investments Investment Funds Being categorised <10  
May 2024 Investments Investment Funds Exchange Traded Funds <10 <30
May 2024 Investments Investment Funds Investment Trusts 15 <30
May 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
May 2024 Investments Investment Funds Unit Trusts <10 <30
May 2024 Investments ISAs and PEPs Innovative Finance ISA   <30
May 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
May 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan)   <30
May 2024 Investments ISAs and PEPs Stocks and Shares ISA 146 33%
May 2024 Investments Mixed Investment Portfolios Advisory Service 26 <30
May 2024 Investments Mixed Investment Portfolios Discretionary Service 10 <30
May 2024 Investments Non-mainstream Investments Business Relief <10  
May 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
May 2024 Investments Non-mainstream Investments Direct Property Investments <10  
May 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
May 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
May 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme)   <30
May 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
May 2024 Investments Stocks and Shares Registrar Services <10  
May 2024 Investments Stocks and Shares Share Dealings 49 40%
May 2024 Investments Structured Investments Capital Protected Structured Products <10  
May 2024 Investments Structured Investments SCARPs (Structured Capital at Risk Products)   <30
May 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 83 35%
May 2024 Mortgages Equity Release Home Reversion Plans <10  
May 2024 Mortgages Equity Release Lifetime Mortgage 24 <30
May 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
May 2024 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs)   <30
May 2024 Mortgages Residential Mortgages Bridging Loan <10  
May 2024 Mortgages Residential Mortgages First Charge Mortgage 457 37%
May 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 14 <30
May 2024 Mortgages Residential Mortgages Second Charge Mortgage 36 <30
May 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
May 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
May 2024 Pensions and Annuities Annuities Being categorised <10  
May 2024 Pensions and Annuities Annuities Conventional Annuities 38 41%
May 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
May 2024 Pensions and Annuities Being categorised Being categorised <10  
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 24 36%
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes)   <30
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages   <30
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 242 41%
May 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
May 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes)   <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 23 <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts   <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 10 <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 41 42%
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 10 87%
June 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
June 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
June 2024 Banking and Payments Banking Services Foreign Currency <10 <30
June 2024 Banking and Payments Banking Services International Transfers 25 <30
June 2024 Banking and Payments Banking Services Safe Custody <10 <30
June 2024 Banking and Payments Being categorised Being categorised <10  
June 2024 Banking and Payments Business Banking Being categorised <10  
June 2024 Banking and Payments Business Banking Business Current Accounts 289 45%
June 2024 Banking and Payments Business Banking Business Overdrafts 15 <30
June 2024 Banking and Payments Business Banking Merchant Services 44 <30
June 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 25 22%
June 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 16 <30
June 2024 Banking and Payments Business Lending Commercial Mortgages 10 <30
June 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
June 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
June 2024 Banking and Payments Credit Card Accounts Balance Transfers 10 <30
June 2024 Banking and Payments Credit Card Accounts Being categorised <10  
June 2024 Banking and Payments Credit Card Accounts Credit Cards 6,222 26%
June 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
June 2024 Banking and Payments Payment Services Being categorised <10  
June 2024 Banking and Payments Payment Services Electronic Money (e-money) 775 37%
June 2024 Banking and Payments Payment Services Money Remittance 11 <30
June 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking)   <30
June 2024 Banking and Payments Payment Services Payment Instruments 11 <30
June 2024 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
June 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
June 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
June 2024 Banking and Payments Personal Bank Accounts Cheques 24 <30
June 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,734 40%
June 2024 Banking and Payments Personal Bank Accounts Debit Cards 136 37%
June 2024 Banking and Payments Personal Bank Accounts Direct Debits 17 <30
June 2024 Banking and Payments Personal Bank Accounts Online Banking 34 44%
June 2024 Banking and Payments Personal Bank Accounts Overdrafts 358 47%
June 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 55 <30
June 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
June 2024 Banking and Payments Savings Being categorised <10  
June 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 119 51%
June 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 95 42%
June 2024 Banking and Payments Savings Premium Bonds (NS&I only) 30 <30
June 2024 Banking and Payments Savings Savings Certificates or Bonds 10 <30
June 2024 Being categorised Being categorised Being categorised <10 <30
June 2024 Consumer Credit Credit Services Credit Broking 25 <30
June 2024 Consumer Credit Credit Services Credit Records 46 40%
June 2024 Consumer Credit Debt Services Debt Adjusting <10  
June 2024 Consumer Credit Debt Services Debt Collection 84 <30
June 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 16  
June 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 247 25%
June 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,020 28%
June 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 5,536 22%
June 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 189 40%
June 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 11 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 262 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 627 58%
June 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 33 <30
June 2024 Consumer Credit Loans Guarantor Loans 13 <30
June 2024 Consumer Credit Loans Home Credit <10 <30
June 2024 Consumer Credit Loans Logbook Loans <10 <30
June 2024 Consumer Credit Loans Pawnbroking <10 <30
June 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10  
June 2024 Consumer Credit Loans Personal Loans 572 33%
June 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 69 24%
June 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 38 <30
June 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
June 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 26 <30
June 2024 Insurance Animal Insurance Horse Insurance <10 <30
June 2024 Insurance Animal Insurance Pet Insurance 156 43%
June 2024 Insurance Being categorised Being categorised <10  
June 2024 Insurance Household and Commercial Property Insurance Building Guarantees 31 <30
June 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 634 41%
June 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 124 42%
June 2024 Insurance Household and Commercial Property Insurance Contents Insurance 132 43%
June 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 129 38%
June 2024 Insurance Household and Commercial Property Insurance Household Warranties 76 37%
June 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 24 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 57 37%
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance)   <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
June 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 42 14%
June 2024 Insurance Life and Critical Illness Cover Family Income Plan <10 <30
June 2024 Insurance Life and Critical Illness Cover Term Assurance 70 15%
June 2024 Insurance Life and Critical Illness Cover Term Assurance (Life Only)   <30
June 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 21 <30
June 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 45 27%
June 2024 Insurance Medical Insurance Income Protection Insurance 61 12%
June 2024 Insurance Medical Insurance Personal Accident Insurance 12 <30
June 2024 Insurance Medical Insurance Private Medical or Dental Insurance 146 25%
June 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,188 49%
June 2024 Insurance Motor Insurance Caravan Insurance 10 <30
June 2024 Insurance Motor Insurance Commercial Vehicle Insurance 121 48%
June 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
June 2024 Insurance Motor Insurance Motor Warranties 32 <30
June 2024 Insurance Motor Insurance Roadside Assistance Insurance 45 39%
June 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 30 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 55 43%
June 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan)   <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 11 <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
June 2024 Insurance Travel Insurance Cover Travel Insurance 250 44%
June 2024 Investments Being categorised Being categorised <10  
June 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 12 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 11 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 13 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 36 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 10 <30
June 2024 Investments Derivatives CFDs (Contracts for Difference) 19 <30
June 2024 Investments Derivatives Rolling Spot Forex   <30
June 2024 Investments Derivatives Spread Betting <10 <30
June 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
June 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
June 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
June 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
June 2024 Investments Investment Funds Exchange Traded Funds <10 <30
June 2024 Investments Investment Funds Investment Trusts 17 <30
June 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
June 2024 Investments Investment Funds Unit Trusts <10 <30
June 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
June 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
June 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
June 2024 Investments ISAs and PEPs Stocks and Shares ISA 109 32%
June 2024 Investments Mixed Investment Portfolios Advisory Service 28 <30
June 2024 Investments Mixed Investment Portfolios Discretionary Service 16 <30
June 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
June 2024 Investments Non-mainstream Investments Direct Property Investments   <30
June 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
June 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
June 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
June 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
June 2024 Investments Stocks and Shares Share Dealings 53 30%
June 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
June 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 70 31%
June 2024 Mortgages Equity Release Home Reversion Plans   <30
June 2024 Mortgages Equity Release Lifetime Mortgage 20 <30
June 2024 Mortgages Equity Release Shared Appreciation Mortgage <10  
June 2024 Mortgages Residential Mortgages Being categorised <10  
June 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
June 2024 Mortgages Residential Mortgages First Charge Mortgage 401 28%
June 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 14 <30
June 2024 Mortgages Residential Mortgages Second Charge Mortgage 26 <30
June 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
June 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
June 2024 Pensions and Annuities Annuities Conventional Annuities 41 38%
June 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 21 51%
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS   <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10 <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 281 48%
June 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme)   <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 28 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 53 38%
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 12 79%
July 2024 Banking and Payments Banking Services CHAPS Payments   <30
July 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
July 2024 Banking and Payments Banking Services Foreign Currency <10 <30
July 2024 Banking and Payments Banking Services International Transfers 26 39%
July 2024 Banking and Payments Banking Services Safe Custody <10 <30
July 2024 Banking and Payments Business Banking Being categorised <10  
July 2024 Banking and Payments Business Banking Business Current Accounts 308 44%
July 2024 Banking and Payments Business Banking Business Overdrafts 11 <30
July 2024 Banking and Payments Business Banking Merchant Services 67 53%
July 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 54 14%
July 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 33 <30
July 2024 Banking and Payments Business Lending Commercial Mortgages 12 <30
July 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
July 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10  
July 2024 Banking and Payments Credit Card Accounts Balance Transfers 11 <30
July 2024 Banking and Payments Credit Card Accounts Credit Cards 7,036 25%
July 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
July 2024 Banking and Payments Payment Services Electronic Money (e-money) 855 31%
July 2024 Banking and Payments Payment Services Money Remittance <10 <30
July 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
July 2024 Banking and Payments Payment Services Payment Instruments 12 <30
July 2024 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill   <30
July 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
July 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
July 2024 Banking and Payments Personal Bank Accounts Cheques 30 <30
July 2024 Banking and Payments Personal Bank Accounts Current Accounts 3,317 36%
July 2024 Banking and Payments Personal Bank Accounts Debit Cards 160 33%
July 2024 Banking and Payments Personal Bank Accounts Direct Debits 34 26%
July 2024 Banking and Payments Personal Bank Accounts Online Banking 47 50%
July 2024 Banking and Payments Personal Bank Accounts Overdrafts 320 51%
July 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 47 <30
July 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
July 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 144 44%
July 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 117 39%
July 2024 Banking and Payments Savings Premium Bonds (NS&I only) 27 <30
July 2024 Banking and Payments Savings Savings Certificates or Bonds 12 <30
July 2024 Being categorised Being categorised Being categorised <10  
July 2024 Consumer Credit Being categorised Being categorised <10  
July 2024 Consumer Credit Credit Services Credit Broking 17 <30
July 2024 Consumer Credit Credit Services Credit Records 66 29%
July 2024 Consumer Credit Debt Services Debt Adjusting <10  
July 2024 Consumer Credit Debt Services Debt Collection 117 <30
July 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Being categorised <10  
July 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 434 25%
July 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 591 25%
July 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,207 23%
July 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 18 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 192 30%
July 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 10 <30
July 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 282 21%
July 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 807 50%
July 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 38 <30
July 2024 Consumer Credit Loans Being categorised <10  
July 2024 Consumer Credit Loans Guarantor Loans 16 <30
July 2024 Consumer Credit Loans Home Credit <10 <30
July 2024 Consumer Credit Loans Logbook Loans <10 <30
July 2024 Consumer Credit Loans Pawnbroking 14 <30
July 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
July 2024 Consumer Credit Loans Personal Loans 634 29%
July 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 65 18%
July 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 40 17%
July 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 13 <30
July 2024 Funeral Planning Services Funeral Plans Being categorised <10  
July 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 37 <30
July 2024 Insurance Animal Insurance Horse Insurance <10 <30
July 2024 Insurance Animal Insurance Pet Insurance 188 35%
July 2024 Insurance Household and Commercial Property Insurance Building Guarantees 22 <30
July 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 658 39%
July 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 151 52%
July 2024 Insurance Household and Commercial Property Insurance Contents Insurance 137 30%
July 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 107 33%
July 2024 Insurance Household and Commercial Property Insurance Household Warranties 95 39%
July 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 41 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 13 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 64 33%
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
July 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
July 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 41 19%
July 2024 Insurance Life and Critical Illness Cover Term Assurance 84 23%
July 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 22 21%
July 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 43 38%
July 2024 Insurance Medical Insurance Income Protection Insurance 62 17%
July 2024 Insurance Medical Insurance Personal Accident Insurance <10 <30
July 2024 Insurance Medical Insurance Private Medical or Dental Insurance 159 28%
July 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,226 44%
July 2024 Insurance Motor Insurance Caravan Insurance 13 <30
July 2024 Insurance Motor Insurance Commercial Vehicle Insurance 152 45%
July 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 19 <30
July 2024 Insurance Motor Insurance Motor Warranties 36 33%
July 2024 Insurance Motor Insurance Roadside Assistance Insurance 66 24%
July 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
July 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 32 <30
July 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
July 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10  
July 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10  
July 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 77 25%
July 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
July 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan) <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
July 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
July 2024 Insurance Travel Insurance Cover Travel Insurance 323 41%
July 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 10 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
July 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 30 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 34 <30
July 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 10 <30
July 2024 Investments Derivatives CFDs (Contracts for Difference) 16 <30
July 2024 Investments Derivatives Interest Rate Hedge <10  
July 2024 Investments Derivatives Rolling Spot Forex <10 <30
July 2024 Investments Derivatives Spread Betting <10 <30
July 2024 Investments Endowments Being categorised <10  
July 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
July 2024 Investments Endowments Endowment Plans (With-profits) 12 <30
July 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
July 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
July 2024 Investments Investment Funds Being categorised <10  
July 2024 Investments Investment Funds Exchange Traded Funds <10  
July 2024 Investments Investment Funds Investment Trusts 15 <30
July 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
July 2024 Investments Investment Funds Unit Trusts 10 <30
July 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
July 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
July 2024 Investments ISAs and PEPs Stocks and Shares ISA 209 46%
July 2024 Investments Mixed Investment Portfolios Advisory Service 41 <30
July 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
July 2024 Investments Non-mainstream Investments Business Relief <10  
July 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
July 2024 Investments Non-mainstream Investments Direct Property Investments <10  
July 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
July 2024 Investments Non-mainstream Investments Partnerships <10  
July 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
July 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
July 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
July 2024 Investments Stocks and Shares Registrar Services <10 <30
July 2024 Investments Stocks and Shares Share Dealings 59 31%
July 2024 Investments Structured Investments Capital Protected Structured Products   <30
July 2024 Mortgages Being categorised Being categorised <10  
July 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 81 25%
July 2024 Mortgages Equity Release Home Reversion Plans <10 <30
July 2024 Mortgages Equity Release Lifetime Mortgage 16 <30
July 2024 Mortgages Equity Release Shared Appreciation Mortgage <10  
July 2024 Mortgages Residential Mortgages Being categorised <10  
July 2024 Mortgages Residential Mortgages Bridging Loan <10  
July 2024 Mortgages Residential Mortgages First Charge Mortgage 437 31%
July 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 21 <30
July 2024 Mortgages Residential Mortgages Second Charge Mortgage 47 73%
July 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
July 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
July 2024 Pensions and Annuities Annuities Conventional Annuities 72 36%
July 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities   <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 34 <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
July 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
July 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
July 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10 <30
July 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 528 39%
July 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
July 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
July 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 34 <30
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 64 49%
July 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 16 97%
August 2024 Banking and Payments Banking Services Being categorised <10  
August 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
August 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
August 2024 Banking and Payments Banking Services Foreign Currency <10 <30
August 2024 Banking and Payments Banking Services International Transfers 32 <30
August 2024 Banking and Payments Banking Services Safe Custody <10 <30
August 2024 Banking and Payments Being categorised Being categorised <10  
August 2024 Banking and Payments Business Banking Business Current Accounts 267 42%
August 2024 Banking and Payments Business Banking Business Overdrafts 18 <30
August 2024 Banking and Payments Business Banking Merchant Services 40 35%
August 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 25 13%
August 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 21 <30
August 2024 Banking and Payments Business Lending Commercial Mortgages 11 <30
August 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
August 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
August 2024 Banking and Payments Credit Card Accounts Balance Transfers <10 <30
August 2024 Banking and Payments Credit Card Accounts Being categorised <10  
August 2024 Banking and Payments Credit Card Accounts Credit Cards 5,556 23%
August 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
August 2024 Banking and Payments Payment Services Electronic Money (e-money) 694 26%
August 2024 Banking and Payments Payment Services Money Remittance <10 <30
August 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
August 2024 Banking and Payments Payment Services Payment Instruments 20 <30
August 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
August 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
August 2024 Banking and Payments Personal Bank Accounts Cheques 14 <30
August 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,926 35%
August 2024 Banking and Payments Personal Bank Accounts Debit Cards 163 36%
August 2024 Banking and Payments Personal Bank Accounts Direct Debits 28 <30
August 2024 Banking and Payments Personal Bank Accounts Online Banking 43 43%
August 2024 Banking and Payments Personal Bank Accounts Overdrafts 280 56%
August 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 37 19%
August 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
August 2024 Banking and Payments Savings Being categorised <10  
August 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 120 36%
August 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 101 34%
August 2024 Banking and Payments Savings Premium Bonds (NS&I only) 28 <30
August 2024 Banking and Payments Savings Savings Certificates or Bonds 20 <30
August 2024 Being categorised Being categorised Being categorised   <30
August 2024 Consumer Credit Credit Services Credit Broking 16 <30
August 2024 Consumer Credit Credit Services Credit Records 61 <30
August 2024 Consumer Credit Debt Services Debt Adjusting <10  
August 2024 Consumer Credit Debt Services Debt Collection 118 42%
August 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 40  
August 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 280 29%
August 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,126 22%
August 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 22 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,175 26%
August 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 179 35%
August 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 127 <30
August 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 533 43%
August 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 49 <30
August 2024 Consumer Credit Loans Being categorised <10  
August 2024 Consumer Credit Loans Guarantor Loans 19 <30
August 2024 Consumer Credit Loans Home Credit <10 <30
August 2024 Consumer Credit Loans Logbook Loans <10  
August 2024 Consumer Credit Loans Pawnbroking <10 <30
August 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
August 2024 Consumer Credit Loans Personal Loans 552 33%
August 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 56 34%
August 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 33 <30
August 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
August 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 32 <30
August 2024 Insurance Animal Insurance Horse Insurance <10 <30
August 2024 Insurance Animal Insurance Pet Insurance 194 33%
August 2024 Insurance Household and Commercial Property Insurance Building Guarantees 25 <30
August 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 588 40%
August 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 130 37%
August 2024 Insurance Household and Commercial Property Insurance Contents Insurance 112 30%
August 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 98 32%
August 2024 Insurance Household and Commercial Property Insurance Household Warranties 81 48%
August 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 23 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 67 11%
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
August 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
August 2024 Insurance Life and Critical Illness Cover Being categorised <10  
August 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 47 12%
August 2024 Insurance Life and Critical Illness Cover Family Income Plan   <30
August 2024 Insurance Life and Critical Illness Cover Term Assurance 65 21%
August 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 27 <30
August 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 64 54%
August 2024 Insurance Medical Insurance Income Protection Insurance 67 20%
August 2024 Insurance Medical Insurance Long Term Care Insurance   <30
August 2024 Insurance Medical Insurance Personal Accident Insurance 10 <30
August 2024 Insurance Medical Insurance Private Medical or Dental Insurance 138 28%
August 2024 Insurance Motor Insurance Being categorised <10  
August 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,116 44%
August 2024 Insurance Motor Insurance Caravan Insurance 24 <30
August 2024 Insurance Motor Insurance Commercial Vehicle Insurance 98 44%
August 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 18 <30
August 2024 Insurance Motor Insurance Motor Warranties 38 <30
August 2024 Insurance Motor Insurance Roadside Assistance Insurance 86 43%
August 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
August 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 46 32%
August 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
August 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10  
August 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 80 19%
August 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan)   <30
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
August 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
August 2024 Insurance Travel Insurance Cover Travel Insurance 276 45%
August 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 25  
August 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
August 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
August 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 34 35%
August 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
August 2024 Investments Derivatives CFDs (Contracts for Difference) 22 24%
August 2024 Investments Derivatives Rolling Spot Forex   <30
August 2024 Investments Derivatives Spread Betting <10 <30
August 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
August 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
August 2024 Investments Endowments Mortgage Endowments (Unit Linked) 10 <30
August 2024 Investments Endowments Mortgage Endowments (With-profits) <10  
August 2024 Investments Investment Funds Being categorised <10  
August 2024 Investments Investment Funds Exchange Traded Funds <10  
August 2024 Investments Investment Funds Investment Trusts 18 <30
August 2024 Investments Investment Funds Non-Structured Periodically Guaranteed Funds <10  
August 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
August 2024 Investments Investment Funds Unit Trusts <10 <30
August 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
August 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
August 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
August 2024 Investments ISAs and PEPs Stocks and Shares ISA 174 36%
August 2024 Investments Mixed Investment Portfolios Advisory Service 17 69%
August 2024 Investments Mixed Investment Portfolios Being categorised <10  
August 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
August 2024 Investments Non-mainstream Investments Business Relief <10 <30
August 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
August 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
August 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
August 2024 Investments Stocks and Shares Being categorised <10  
August 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
August 2024 Investments Stocks and Shares Registrar Services <10 <30
August 2024 Investments Stocks and Shares Share Dealings 67 22%
August 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
August 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 49 33%
August 2024 Mortgages Equity Release Home Reversion Plans <10 <30
August 2024 Mortgages Equity Release Lifetime Mortgage 12 <30
August 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
August 2024 Mortgages Residential Mortgages Being categorised <10  
August 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
August 2024 Mortgages Residential Mortgages First Charge Mortgage 428 37%
August 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 17 <30
August 2024 Mortgages Residential Mortgages Second Charge Mortgage 45 <30
August 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
August 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
August 2024 Pensions and Annuities Annuities Conventional Annuities 40 50%
August 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
August 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 30 <30
August 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP)   <30
August 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans)   <30
August 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes)   <30
August 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
August 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
August 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 381 48%
August 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
August 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
August 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 14 <30
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 17 <30
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 61 52%
August 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 89%
September 2024 Banking and Payments Banking Services Being categorised <10  
September 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
September 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
September 2024 Banking and Payments Banking Services Foreign Currency <10 <30
September 2024 Banking and Payments Banking Services International Transfers 32 <30
September 2024 Banking and Payments Banking Services Safe Custody <10 <30
September 2024 Banking and Payments Being categorised Being categorised <10  
September 2024 Banking and Payments Business Banking Being categorised <10  
September 2024 Banking and Payments Business Banking Business Current Accounts 306 44%
September 2024 Banking and Payments Business Banking Business Overdrafts 15 <30
September 2024 Banking and Payments Business Banking Merchant Services 48 33%
September 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 35 22%
September 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 28 <30
September 2024 Banking and Payments Business Lending Commercial Mortgages 15 <30
September 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS)   <30
September 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
September 2024 Banking and Payments Credit Card Accounts Balance Transfers 14 <30
September 2024 Banking and Payments Credit Card Accounts Credit Cards 9,595 25%
September 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
September 2024 Banking and Payments Payment Services Electronic Money (e-money) 719 31%
September 2024 Banking and Payments Payment Services Money Remittance 15 <30
September 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
September 2024 Banking and Payments Payment Services Payment Instruments 18 <30
September 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
September 2024 Banking and Payments Personal Bank Accounts Cheques 13 <30
September 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,995 34%
September 2024 Banking and Payments Personal Bank Accounts Debit Cards 146 37%
September 2024 Banking and Payments Personal Bank Accounts Direct Debits 25 <30
September 2024 Banking and Payments Personal Bank Accounts Online Banking 34 20%
September 2024 Banking and Payments Personal Bank Accounts Overdrafts 233 51%
September 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 34 <30
September 2024 Banking and Payments Personal Bank Accounts Standing Orders   <30
September 2024 Banking and Payments Savings Being categorised <10  
September 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 102 42%
September 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 127 33%
September 2024 Banking and Payments Savings Premium Bonds (NS&I only) 27 <30
September 2024 Banking and Payments Savings Savings Certificates or Bonds 18 <30
September 2024 Being categorised Being categorised Being categorised <10 <30
September 2024 Consumer Credit Credit Services Credit Broking 10 <30
September 2024 Consumer Credit Credit Services Credit Records 43 25%
September 2024 Consumer Credit Debt Services Debt Adjusting <10  
September 2024 Consumer Credit Debt Services Debt Collection 97 19%
September 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 57  
September 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 363 25%
September 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 791 29%
September 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) <10 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,609 33%
September 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 156 34%
September 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 12 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 294 <30
September 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 885 41%
September 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 40 <30
September 2024 Consumer Credit Loans Being categorised <10  
September 2024 Consumer Credit Loans Guarantor Loans 17 <30
September 2024 Consumer Credit Loans Home Credit <10  
September 2024 Consumer Credit Loans Logbook Loans   <30
September 2024 Consumer Credit Loans Pawnbroking <10  
September 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
September 2024 Consumer Credit Loans Personal Loans 527 32%
September 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 84 27%
September 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 34 <30
September 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
September 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 29 38%
September 2024 Insurance Animal Insurance Horse Insurance <10 <30
September 2024 Insurance Animal Insurance Pet Insurance 186 42%
September 2024 Insurance Household and Commercial Property Insurance Being categorised <10  
September 2024 Insurance Household and Commercial Property Insurance Building Guarantees 36 <30
September 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 549 42%
September 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 133 37%
September 2024 Insurance Household and Commercial Property Insurance Contents Insurance 130 36%
September 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 71 38%
September 2024 Insurance Household and Commercial Property Insurance Household Warranties 83 35%
September 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 42 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance   <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 11 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 74 26%
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10 <30
September 2024 Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10  
September 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 41 24%
September 2024 Insurance Life and Critical Illness Cover Family Income Plan <10  
September 2024 Insurance Life and Critical Illness Cover Term Assurance 72 28%
September 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 22 <30
September 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 56 52%
September 2024 Insurance Medical Insurance Income Protection Insurance 55 24%
September 2024 Insurance Medical Insurance Personal Accident Insurance 11 <30
September 2024 Insurance Medical Insurance Private Medical or Dental Insurance 127 23%
September 2024 Insurance Motor Insurance Being categorised <10  
September 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,025 44%
September 2024 Insurance Motor Insurance Caravan Insurance 18 <30
September 2024 Insurance Motor Insurance Commercial Vehicle Insurance 131 48%
September 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 36 <30
September 2024 Insurance Motor Insurance Motor Warranties 39 <30
September 2024 Insurance Motor Insurance Roadside Assistance Insurance 68 31%
September 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
September 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 47 41%
September 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
September 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
September 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 71 23%
September 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10  
September 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10 <30
September 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
September 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
September 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
September 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10 <30
September 2024 Insurance Travel Insurance Cover Travel Insurance 299 41%
September 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
September 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds <10 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 24 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
September 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 19 <30
September 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
September 2024 Investments Derivatives CFDs (Contracts for Difference) 14 <30
September 2024 Investments Derivatives Interest Rate Hedge <10 <30
September 2024 Investments Derivatives Spread Betting <10 <30
September 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
September 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
September 2024 Investments Endowments Mortgage Endowments (Unit Linked) 10 <30
September 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
September 2024 Investments Investment Funds Exchange Traded Funds   <30
September 2024 Investments Investment Funds Investment Trusts 14 <30
September 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
September 2024 Investments Investment Funds Unit Trusts <10 <30
September 2024 Investments ISAs and PEPs Being categorised <10  
September 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
September 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
September 2024 Investments ISAs and PEPs Stocks and Shares ISA 139 47%
September 2024 Investments Mixed Investment Portfolios Advisory Service 33 37%
September 2024 Investments Mixed Investment Portfolios Discretionary Service 11 <30
September 2024 Investments Non-mainstream Investments Business Relief <10 <30
September 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
September 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
September 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
September 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
September 2024 Investments Stocks and Shares Registrar Services <10  
September 2024 Investments Stocks and Shares Share Dealings 51 33%
September 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 59 30%
September 2024 Mortgages Equity Release Lifetime Mortgage 15 <30
September 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
September 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
September 2024 Mortgages Residential Mortgages First Charge Mortgage 405 31%
September 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 19 <30
September 2024 Mortgages Residential Mortgages Second Charge Mortgage 36 <30
September 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
September 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
September 2024 Pensions and Annuities Annuities Being categorised <10  
September 2024 Pensions and Annuities Annuities Conventional Annuities 25 24%
September 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 11 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
September 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
September 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
September 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance   <30
September 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 429 44%
September 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
September 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
September 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 18 <30
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 12 <30
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 52 40%
September 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 11 86%
October 2024 Banking and Payments Banking Services Being categorised <10  
October 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
October 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
October 2024 Banking and Payments Banking Services Foreign Currency <10 <30
October 2024 Banking and Payments Banking Services International Transfers 39 32%
October 2024 Banking and Payments Banking Services Safe Custody <10 <30
October 2024 Banking and Payments Being categorised Being categorised <10  
October 2024 Banking and Payments Business Banking Being categorised <10  
October 2024 Banking and Payments Business Banking Business Current Accounts 371 40%
October 2024 Banking and Payments Business Banking Business Overdrafts 19 <30
October 2024 Banking and Payments Business Banking Merchant Services 83 41%
October 2024 Banking and Payments Business Lending Being categorised <10  
October 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 38 22%
October 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 23 <30
October 2024 Banking and Payments Business Lending Commercial Mortgages 20 <30
October 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
October 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
October 2024 Banking and Payments Credit Card Accounts Balance Transfers 15 <30
October 2024 Banking and Payments Credit Card Accounts Credit Cards 4,603 25%
October 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
October 2024 Banking and Payments Payment Services Being categorised <10  
October 2024 Banking and Payments Payment Services Electronic Money (e-money) 904 30%
October 2024 Banking and Payments Payment Services Money Remittance 18 <30
October 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
October 2024 Banking and Payments Payment Services Payment Instruments 11 <30
October 2024 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
October 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
October 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
October 2024 Banking and Payments Personal Bank Accounts Cheques 25 <30
October 2024 Banking and Payments Personal Bank Accounts Current Accounts 3,384 32%
October 2024 Banking and Payments Personal Bank Accounts Debit Cards 193 29%
October 2024 Banking and Payments Personal Bank Accounts Direct Debits 36 <30
October 2024 Banking and Payments Personal Bank Accounts Online Banking 48 36%
October 2024 Banking and Payments Personal Bank Accounts Overdrafts 292 44%
October 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 41 <30
October 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
October 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 128 36%
October 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 146 36%
October 2024 Banking and Payments Savings Premium Bonds (NS&I only) 27 50%
October 2024 Banking and Payments Savings Savings Certificates or Bonds 15 53%
October 2024 Being categorised Being categorised Being categorised <10  
October 2024 Consumer Credit Credit Services Credit Broking 16 <30
October 2024 Consumer Credit Credit Services Credit Records 74 41%
October 2024 Consumer Credit Debt Services Debt Adjusting   <30
October 2024 Consumer Credit Debt Services Debt Collection 140 34%
October 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 30  
October 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 247 36%
October 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 541 25%
October 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 22 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,358 35%
October 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 14 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 216 32%
October 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 10 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 150 <30
October 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 678 49%
October 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 52 <30
October 2024 Consumer Credit Loans Guarantor Loans 17 <30
October 2024 Consumer Credit Loans Home Credit <10  
October 2024 Consumer Credit Loans Logbook Loans <10  
October 2024 Consumer Credit Loans Pawnbroking <10 <30
October 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
October 2024 Consumer Credit Loans Personal Loans 612 35%
October 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 75 32%
October 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 28 <30
October 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 17 <30
October 2024 Funeral Planning Services Funeral Plans Being categorised <10  
October 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 25 <30
October 2024 Insurance Animal Insurance Horse Insurance <10 <30
October 2024 Insurance Animal Insurance Pet Insurance 258 41%
October 2024 Insurance Household and Commercial Property Insurance Building Guarantees 60 <30
October 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 738 43%
October 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 176 53%
October 2024 Insurance Household and Commercial Property Insurance Contents Insurance 178 34%
October 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 132 44%
October 2024 Insurance Household and Commercial Property Insurance Household Warranties 110 33%
October 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 52 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 14 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 94 24%
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance 11 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
October 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
October 2024 Insurance Life and Critical Illness Cover Being categorised <10  
October 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 58 25%
October 2024 Insurance Life and Critical Illness Cover Term Assurance 97 19%
October 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 41 <30
October 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 64 38%
October 2024 Insurance Medical Insurance Income Protection Insurance 92 25%
October 2024 Insurance Medical Insurance Long Term Care Insurance   <30
October 2024 Insurance Medical Insurance Personal Accident Insurance 11 <30
October 2024 Insurance Medical Insurance Private Medical or Dental Insurance 208 27%
October 2024 Insurance Motor Insurance Being categorised <10  
October 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,423 42%
October 2024 Insurance Motor Insurance Caravan Insurance 16 <30
October 2024 Insurance Motor Insurance Commercial Vehicle Insurance 169 46%
October 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 47 <30
October 2024 Insurance Motor Insurance Motor Warranties 56 <30
October 2024 Insurance Motor Insurance Roadside Assistance Insurance 109 41%
October 2024 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
October 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance 10 <30
October 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 50 34%
October 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
October 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
October 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance   <30
October 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 101 24%
October 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10  
October 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10 <30
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft)   <30
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
October 2024 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
October 2024 Insurance Travel Insurance Cover Being categorised <10  
October 2024 Insurance Travel Insurance Cover Travel Insurance 465 35%
October 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
October 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
October 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 17 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 36 <30
October 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 16 <30
October 2024 Investments Derivatives CFDs (Contracts for Difference) 20 <30
October 2024 Investments Derivatives Spread Betting <10 <30
October 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
October 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
October 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
October 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
October 2024 Investments Investment Funds Being categorised <10  
October 2024 Investments Investment Funds Exchange Traded Funds <10 <30
October 2024 Investments Investment Funds Investment Trusts 20 <30
October 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
October 2024 Investments Investment Funds Unit Trusts 13 <30
October 2024 Investments ISAs and PEPs Being categorised <10  
October 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
October 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
October 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
October 2024 Investments ISAs and PEPs Stocks and Shares ISA 179 42%
October 2024 Investments Mixed Investment Portfolios Advisory Service 36 33%
October 2024 Investments Mixed Investment Portfolios Being categorised <10  
October 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
October 2024 Investments Non-mainstream Investments Business Relief <10  
October 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
October 2024 Investments Non-mainstream Investments Direct Property Investments <10  
October 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
October 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
October 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme)   <30
October 2024 Investments Stocks and Shares Being categorised <10  
October 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
October 2024 Investments Stocks and Shares Registrar Services <10  
October 2024 Investments Stocks and Shares Share Dealings 62 30%
October 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
October 2024 Investments Structured Investments SCARPs (Structured Capital at Risk Products)   <30
October 2024 Mortgages Buy-to-let Mortgages Being categorised <10  
October 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 94 29%
October 2024 Mortgages Equity Release Lifetime Mortgage 33 <30
October 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
October 2024 Mortgages Residential Mortgages Being categorised <10  
October 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
October 2024 Mortgages Residential Mortgages First Charge Mortgage 547 29%
October 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 29 <30
October 2024 Mortgages Residential Mortgages Second Charge Mortgage 46 <30
October 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
October 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
October 2024 Pensions and Annuities Annuities Conventional Annuities 42 51%
October 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 29 <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) 10 <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans)   <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
October 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
October 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
October 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
October 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10 <30
October 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 488 40%
October 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme)   <30
October 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
October 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes)   <30
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 28 <30
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 24 <30
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 75 44%
October 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 95%
November 2024 Banking and Payments Banking Services Being categorised <10  
November 2024 Banking and Payments Banking Services CHAPS Payments <10  
November 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
November 2024 Banking and Payments Banking Services Foreign Currency <10 <30
November 2024 Banking and Payments Banking Services International Transfers 22 <30
November 2024 Banking and Payments Banking Services Safe Custody <10 <30
November 2024 Banking and Payments Being categorised Being categorised <10  
November 2024 Banking and Payments Business Banking Being categorised <10  
November 2024 Banking and Payments Business Banking Business Current Accounts 304 39%
November 2024 Banking and Payments Business Banking Business Overdrafts 30 <30
November 2024 Banking and Payments Business Banking Merchant Services 49 32%
November 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 26 38%
November 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 32 <30
November 2024 Banking and Payments Business Lending Commercial Mortgages 11 <30
November 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
November 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10  
November 2024 Banking and Payments Credit Card Accounts Balance Transfers 14 <30
November 2024 Banking and Payments Credit Card Accounts Being categorised <10  
November 2024 Banking and Payments Credit Card Accounts Credit Cards 4,215 26%
November 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10  
November 2024 Banking and Payments Payment Services Being categorised <10  
November 2024 Banking and Payments Payment Services Electronic Money (e-money) 763 32%
November 2024 Banking and Payments Payment Services Money Remittance 12 <30
November 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
November 2024 Banking and Payments Payment Services Payment Instruments 13 <30
November 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
November 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
November 2024 Banking and Payments Personal Bank Accounts Cheques 28 <30
November 2024 Banking and Payments Personal Bank Accounts Current Accounts 3,012 32%
November 2024 Banking and Payments Personal Bank Accounts Debit Cards 194 33%
November 2024 Banking and Payments Personal Bank Accounts Direct Debits 29 <30
November 2024 Banking and Payments Personal Bank Accounts Online Banking 49 <30
November 2024 Banking and Payments Personal Bank Accounts Overdrafts 237 47%
November 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 32 <30
November 2024 Banking and Payments Personal Bank Accounts Standing Orders <10  
November 2024 Banking and Payments Savings Being categorised <10  
November 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 136 30%
November 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 117 35%
November 2024 Banking and Payments Savings Premium Bonds (NS&I only) 29 <30
November 2024 Banking and Payments Savings Savings Certificates or Bonds 21 <30
November 2024 Being categorised Being categorised Being categorised <10 <30
November 2024 Consumer Credit Credit Services Credit Broking 18 <30
November 2024 Consumer Credit Credit Services Credit Records 62 30%
November 2024 Consumer Credit Debt Services Debt Adjusting <10 <30
November 2024 Consumer Credit Debt Services Debt Collection 134 28%
November 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 24  
November 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 197 28%
November 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 676 30%
November 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3,026 37%
November 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 16 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) 11 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 165 29%
November 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 14 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 44 <30
November 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 448 44%
November 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 50 <30
November 2024 Consumer Credit Loans Guarantor Loans 11 <30
November 2024 Consumer Credit Loans Home Credit   <30
November 2024 Consumer Credit Loans Logbook Loans <10  
November 2024 Consumer Credit Loans Pawnbroking <10 <30
November 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
November 2024 Consumer Credit Loans Personal Loans 942 30%
November 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 110 20%
November 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 62 <30
November 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 14 <30
November 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 21 <30
November 2024 Insurance Animal Insurance Horse Insurance <10 <30
November 2024 Insurance Animal Insurance Pet Insurance 223 35%
November 2024 Insurance Household and Commercial Property Insurance Being categorised <10  
November 2024 Insurance Household and Commercial Property Insurance Building Guarantees 41 42%
November 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 577 42%
November 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 136 41%
November 2024 Insurance Household and Commercial Property Insurance Contents Insurance 128 28%
November 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 111 45%
November 2024 Insurance Household and Commercial Property Insurance Household Warranties 102 34%
November 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 33 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 11 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 81 16%
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
November 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
November 2024 Insurance Life and Critical Illness Cover Being categorised <10  
November 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 52 19%
November 2024 Insurance Life and Critical Illness Cover Term Assurance 65 24%
November 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 34 <30
November 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 48 36%
November 2024 Insurance Medical Insurance Income Protection Insurance 61 19%
November 2024 Insurance Medical Insurance Personal Accident Insurance 12 <30
November 2024 Insurance Medical Insurance Private Medical or Dental Insurance 208 26%
November 2024 Insurance Motor Insurance Being categorised <10  
November 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1,264 42%
November 2024 Insurance Motor Insurance Caravan Insurance 18 <30
November 2024 Insurance Motor Insurance Commercial Vehicle Insurance 119 51%
November 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 39 <30
November 2024 Insurance Motor Insurance Motor Warranties 45 50%
November 2024 Insurance Motor Insurance Roadside Assistance Insurance 89 42%
November 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
November 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 47 <30
November 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
November 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 89 31%
November 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10 <30
November 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10 <30
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
November 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
November 2024 Insurance Travel Insurance Cover Being categorised <10  
November 2024 Insurance Travel Insurance Cover Travel Insurance 376 35%
November 2024 Investments Being categorised Being categorised <10  
November 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
November 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds   <30
November 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 13 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
November 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 32 <30
November 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 16 <30
November 2024 Investments Derivatives CFDs (Contracts for Difference) 17 <30
November 2024 Investments Derivatives Rolling Spot Forex <10  
November 2024 Investments Derivatives Spread Betting <10 <30
November 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
November 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
November 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
November 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
November 2024 Investments Investment Funds Exchange Traded Funds <10 <30
November 2024 Investments Investment Funds Investment Trusts 13 <30
November 2024 Investments Investment Funds Non-Structured Periodically Guaranteed Funds <10  
November 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
November 2024 Investments Investment Funds Unit Trusts 12 <30
November 2024 Investments ISAs and PEPs Innovative Finance ISA   <30
November 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
November 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
November 2024 Investments ISAs and PEPs Stocks and Shares ISA 151 50%
November 2024 Investments Mixed Investment Portfolios Advisory Service 28 <30
November 2024 Investments Mixed Investment Portfolios Being categorised <10  
November 2024 Investments Mixed Investment Portfolios Discretionary Service 10 <30
November 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
November 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
November 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
November 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
November 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
November 2024 Investments Stocks and Shares Share Dealings 44 25%
November 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
November 2024 Mortgages Buy-to-let Mortgages Being categorised <10  
November 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 74 33%
November 2024 Mortgages Equity Release Home Reversion Plans <10  
November 2024 Mortgages Equity Release Lifetime Mortgage 31 <30
November 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
November 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
November 2024 Mortgages Residential Mortgages First Charge Mortgage 407 36%
November 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 25 <30
November 2024 Mortgages Residential Mortgages Second Charge Mortgage 35 56%
November 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
November 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
November 2024 Pensions and Annuities Annuities Being categorised <10  
November 2024 Pensions and Annuities Annuities Conventional Annuities 32 49%
November 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
November 2024 Pensions and Annuities Being categorised Being categorised <10  
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 22 <30
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10  
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
November 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
November 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
November 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 444 38%
November 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
November 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
November 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 21 <30
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 19 <30
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 61 46%
November 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 10 95%
December 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
December 2024 Banking and Payments Banking Services Foreign Currency <10 <30
December 2024 Banking and Payments Banking Services International Transfers 34 <30
December 2024 Banking and Payments Banking Services Safe Custody <10 <30
December 2024 Banking and Payments Being categorised Being categorised <10  
December 2024 Banking and Payments Business Banking Being categorised <10  
December 2024 Banking and Payments Business Banking Business Current Accounts 320 36%
December 2024 Banking and Payments Business Banking Business Overdrafts 24 <30
December 2024 Banking and Payments Business Banking Merchant Services 82 48%
December 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 30 <30
December 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 29 <30
December 2024 Banking and Payments Business Lending Commercial Mortgages 17 <30
December 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
December 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
December 2024 Banking and Payments Credit Card Accounts Balance Transfers <10 <30
December 2024 Banking and Payments Credit Card Accounts Credit Cards 1,987 25%
December 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
December 2024 Banking and Payments Payment Services Electronic Money (e-money) 597 29%
December 2024 Banking and Payments Payment Services Money Remittance <10 <30
December 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
December 2024 Banking and Payments Payment Services Payment Instruments 12 <30
December 2024 Banking and Payments Payment Services Pre-paid Cards 12 <30
December 2024 Banking and Payments Personal Bank Accounts Being categorised <10  
December 2024 Banking and Payments Personal Bank Accounts Cheques 15 <30
December 2024 Banking and Payments Personal Bank Accounts Current Accounts 2,466 32%
December 2024 Banking and Payments Personal Bank Accounts Debit Cards 133 32%
December 2024 Banking and Payments Personal Bank Accounts Direct Debits 16 <30
December 2024 Banking and Payments Personal Bank Accounts Online Banking 30 28%
December 2024 Banking and Payments Personal Bank Accounts Overdrafts 143 50%
December 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 36 <30
December 2024 Banking and Payments Personal Bank Accounts Standing Orders <10  
December 2024 Banking and Payments Savings Being categorised <10  
December 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 100 34%
December 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 93 36%
December 2024 Banking and Payments Savings Premium Bonds (NS&I only) 26 <30
December 2024 Banking and Payments Savings Savings Certificates or Bonds 25 <30
December 2024 Being categorised Being categorised Being categorised <10  
December 2024 Consumer Credit Credit Services Credit Broking 13 <30
December 2024 Consumer Credit Credit Services Credit Records 64 44%
December 2024 Consumer Credit Debt Services Debt Adjusting   <30
December 2024 Consumer Credit Debt Services Debt Collection 97 17%
December 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Being categorised 1,870  
December 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 157 25%
December 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,747 33%
December 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 7,608 35%
December 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 146 29%
December 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 35 <30
December 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 331 50%
December 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 33 <30
December 2024 Consumer Credit Loans Being categorised <10  
December 2024 Consumer Credit Loans Guarantor Loans <10 <30
December 2024 Consumer Credit Loans Home Credit <10 <30
December 2024 Consumer Credit Loans Logbook Loans <10 <30
December 2024 Consumer Credit Loans Pawnbroking <10  
December 2024 Consumer Credit Loans Peer to peer lending (Borrowing money)   <30
December 2024 Consumer Credit Loans Personal Loans 555 25%
December 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 68 18%
December 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 53 <30
December 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
December 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 13 <30
December 2024 Insurance Animal Insurance Horse Insurance <10 <30
December 2024 Insurance Animal Insurance Pet Insurance 149 46%
December 2024 Insurance Being categorised Being categorised <10  
December 2024 Insurance Household and Commercial Property Insurance Being categorised <10  
December 2024 Insurance Household and Commercial Property Insurance Building Guarantees 35 64%
December 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 432 38%
December 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 115 47%
December 2024 Insurance Household and Commercial Property Insurance Contents Insurance 125 34%
December 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 85 36%
December 2024 Insurance Household and Commercial Property Insurance Household Warranties 65 27%
December 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Being categorised <10  
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 29 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 11 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance   <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 72 31%
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance 11 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
December 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
December 2024 Insurance Life and Critical Illness Cover Being categorised <10  
December 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 42 18%
December 2024 Insurance Life and Critical Illness Cover Term Assurance 58 23%
December 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 30 <30
December 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 29 56%
December 2024 Insurance Medical Insurance Income Protection Insurance 62 26%
December 2024 Insurance Medical Insurance Long Term Care Insurance <10  
December 2024 Insurance Medical Insurance Personal Accident Insurance 12 <30
December 2024 Insurance Medical Insurance Private Medical or Dental Insurance 139 22%
December 2024 Insurance Motor Insurance Car or Motorcycle Insurance 901 39%
December 2024 Insurance Motor Insurance Caravan Insurance 10 <30
December 2024 Insurance Motor Insurance Commercial Vehicle Insurance 108 49%
December 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 17 <30
December 2024 Insurance Motor Insurance Motor Warranties 30 <30
December 2024 Insurance Motor Insurance Roadside Assistance Insurance 84 43%
December 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10  
December 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 44 <30
December 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
December 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
December 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance   <30
December 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 64 29%
December 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
December 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
December 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
December 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10 <30
December 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
December 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
December 2024 Insurance Travel Insurance Cover Being categorised <10  
December 2024 Insurance Travel Insurance Cover Travel Insurance 255 36%
December 2024 Investments Being categorised Being categorised <10  
December 2024 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
December 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds   <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 23 <30
December 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 13 <30
December 2024 Investments Derivatives CFDs (Contracts for Difference) 17 <30
December 2024 Investments Derivatives Interest Rate Hedge <10  
December 2024 Investments Derivatives Rolling Spot Forex <10  
December 2024 Investments Derivatives Spread Betting <10 <30
December 2024 Investments Endowments Being categorised <10  
December 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
December 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
December 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
December 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
December 2024 Investments Investment Funds Being categorised <10  
December 2024 Investments Investment Funds Exchange Traded Funds <10 <30
December 2024 Investments Investment Funds Investment Trusts 19 <30
December 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
December 2024 Investments Investment Funds Unit Trusts <10 <30
December 2024 Investments ISAs and PEPs Innovative Finance ISA <10 <30
December 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10  
December 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
December 2024 Investments ISAs and PEPs Stocks and Shares ISA 94 45%
December 2024 Investments Mixed Investment Portfolios Advisory Service 13 44%
December 2024 Investments Mixed Investment Portfolios Being categorised <10  
December 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
December 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
December 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme)   <30
December 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
December 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
December 2024 Investments Stocks and Shares Share Dealings 43 31%
December 2024 Investments Structured Investments Capital Protected Structured Products <10 <30
December 2024 Mortgages Buy-to-let Mortgages Being categorised <10  
December 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 56 15%
December 2024 Mortgages Equity Release Lifetime Mortgage 27 <30
December 2024 Mortgages Equity Release Shared Appreciation Mortgage <10  
December 2024 Mortgages Residential Mortgages Being categorised <10  
December 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
December 2024 Mortgages Residential Mortgages First Charge Mortgage 339 35%
December 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 18 <30
December 2024 Mortgages Residential Mortgages Second Charge Mortgage 22 <30
December 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
December 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
December 2024 Pensions and Annuities Annuities Being categorised <10  
December 2024 Pensions and Annuities Annuities Conventional Annuities 27 <30
December 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
December 2024 Pensions and Annuities Being categorised Being categorised <10  
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 27 <30
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) 11 <30
December 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
December 2024 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
December 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10 <30
December 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 333 42%
December 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
December 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
December 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised <10  
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 16 <30
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10  
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 53 43%
December 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 11 90%
January 2025 Banking and Payments Banking Services Being categorised <10  
January 2025 Banking and Payments Banking Services CHAPS Payments   <30
January 2025 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
January 2025 Banking and Payments Banking Services Foreign Currency <10 <30
January 2025 Banking and Payments Banking Services International Transfers 28 <30
January 2025 Banking and Payments Banking Services Safe Custody <10 <30
January 2025 Banking and Payments Being categorised Being categorised <10  
January 2025 Banking and Payments Business Banking Being categorised <10  
January 2025 Banking and Payments Business Banking Business Current Accounts 245 32%
January 2025 Banking and Payments Business Banking Business Overdrafts 14 <30
January 2025 Banking and Payments Business Banking Merchant Services 55 18%
January 2025 Banking and Payments Business Lending Bounce Back Loans (BBLS) 26 <30
January 2025 Banking and Payments Business Lending Business Loans (Not secured on land) 22 <30
January 2025 Banking and Payments Business Lending Commercial Mortgages 17 <30
January 2025 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
January 2025 Banking and Payments Credit Card Accounts Balance Transfers 18 <30
January 2025 Banking and Payments Credit Card Accounts Credit Cards 3,877 26%
January 2025 Banking and Payments Payment Services Account Information Services (Open Banking) <10  
January 2025 Banking and Payments Payment Services Being categorised <10  
January 2025 Banking and Payments Payment Services Electronic Money (e-money) 739 33%
January 2025 Banking and Payments Payment Services Money Remittance 13 <30
January 2025 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
January 2025 Banking and Payments Payment Services Payment Instruments 21 <30
January 2025 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
January 2025 Banking and Payments Payment Services Pre-paid Cards <10 <30
January 2025 Banking and Payments Personal Bank Accounts Being categorised <10  
January 2025 Banking and Payments Personal Bank Accounts Cheques 12 <30
January 2025 Banking and Payments Personal Bank Accounts Current Accounts 3,032 32%
January 2025 Banking and Payments Personal Bank Accounts Debit Cards 144 25%
January 2025 Banking and Payments Personal Bank Accounts Direct Debits 29 <30
January 2025 Banking and Payments Personal Bank Accounts Online Banking 37 20%
January 2025 Banking and Payments Personal Bank Accounts Overdrafts 239 59%
January 2025 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 35 <30
January 2025 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
January 2025 Banking and Payments Savings Being categorised <10  
January 2025 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 128 42%
January 2025 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 125 31%
January 2025 Banking and Payments Savings Premium Bonds (NS&I only) 13 <30
January 2025 Banking and Payments Savings Savings Certificates or Bonds 18 <30
January 2025 Being categorised Being categorised Being categorised <10 <30
January 2025 Consumer Credit Being categorised Being categorised <10  
January 2025 Consumer Credit Credit Services Credit Broking 10 <30
January 2025 Consumer Credit Credit Services Credit Records 78 35%
January 2025 Consumer Credit Debt Services Debt Adjusting <10 <30
January 2025 Consumer Credit Debt Services Debt Collection 115 35%
January 2025 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Being categorised 556  
January 2025 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 282 29%
January 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1,525 26%
January 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) <10 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 14,363 33%
January 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 10 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) 11 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 192 43%
January 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 16 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 68 <30
January 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 363 46%
January 2025 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 48 <30
January 2025 Consumer Credit Loans Guarantor Loans 16 <30
January 2025 Consumer Credit Loans Home Credit <10 <30
January 2025 Consumer Credit Loans Logbook Loans <10  
January 2025 Consumer Credit Loans Pawnbroking <10 <30
January 2025 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
January 2025 Consumer Credit Loans Personal Loans 644 32%
January 2025 Consumer Credit Loans Short Term Lending (Instalment Loans) 166 15%
January 2025 Consumer Credit Loans Short Term Lending (Payday Loans) 81 <30
January 2025 Consumer Credit Loans Short Term Lending (Running Account Credit) 17 <30
January 2025 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 24 <30
January 2025 Insurance Animal Insurance Horse Insurance <10 <30
January 2025 Insurance Animal Insurance Pet Insurance 216 44%
January 2025 Insurance Being categorised Being categorised <10  
January 2025 Insurance Household and Commercial Property Insurance Building Guarantees 27 <30
January 2025 Insurance Household and Commercial Property Insurance Buildings Insurance 597 40%
January 2025 Insurance Household and Commercial Property Insurance Commercial Property Insurance 124 43%
January 2025 Insurance Household and Commercial Property Insurance Contents Insurance 152 40%
January 2025 Insurance Household and Commercial Property Insurance Home Emergency Insurance 134 43%
January 2025 Insurance Household and Commercial Property Insurance Household Warranties 98 33%
January 2025 Insurance Household and Commercial Property Insurance Marine Insurance 12 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Being categorised <10  
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 49 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance   <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 11 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance   <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 67 36%
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance 10 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
January 2025 Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance   <30
January 2025 Insurance Life and Critical Illness Cover Being categorised <10  
January 2025 Insurance Life and Critical Illness Cover Critical Illness Cover 60 10%
January 2025 Insurance Life and Critical Illness Cover Term Assurance 63 16%
January 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 32 <30
January 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 30 47%
January 2025 Insurance Medical Insurance Income Protection Insurance 78 19%
January 2025 Insurance Medical Insurance Personal Accident Insurance <10 <30
January 2025 Insurance Medical Insurance Private Medical or Dental Insurance 154 24%
January 2025 Insurance Motor Insurance Being categorised <10  
January 2025 Insurance Motor Insurance Car or Motorcycle Insurance 1,057 38%
January 2025 Insurance Motor Insurance Caravan Insurance 16 <30
January 2025 Insurance Motor Insurance Commercial Vehicle Insurance 115 47%
January 2025 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 17 <30
January 2025 Insurance Motor Insurance Motor Warranties 36 <30
January 2025 Insurance Motor Insurance Roadside Assistance Insurance 69 39%
January 2025 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
January 2025 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
January 2025 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 53 26%
January 2025 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
January 2025 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10  
January 2025 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 71 23%
January 2025 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
January 2025 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance   <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10 <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage)   <30
January 2025 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
January 2025 Insurance Travel Insurance Cover Being categorised <10  
January 2025 Insurance Travel Insurance Cover Travel Insurance 358 33%
January 2025 Investments Being categorised Being categorised <10  
January 2025 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
January 2025 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
January 2025 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 14 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds   <30
January 2025 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 21 <30
January 2025 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 13 <30
January 2025 Investments Derivatives CFDs (Contracts for Difference) 24 <30
January 2025 Investments Derivatives Interest Rate Hedge   <30
January 2025 Investments Derivatives Spread Betting <10 <30
January 2025 Investments Endowments Endowment Plans (Unit Linked) <10 <30
January 2025 Investments Endowments Endowment Plans (With-profits) <10 <30
January 2025 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
January 2025 Investments Endowments Mortgage Endowments (With-profits) <10 <30
January 2025 Investments Investment Funds Exchange Traded Funds <10 <30
January 2025 Investments Investment Funds Investment Trusts 19 <30
January 2025 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
January 2025 Investments Investment Funds Unit Trusts <10 <30
January 2025 Investments ISAs and PEPs Being categorised <10  
January 2025 Investments ISAs and PEPs Innovative Finance ISA <10  
January 2025 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
January 2025 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
January 2025 Investments ISAs and PEPs Stocks and Shares ISA 131 46%
January 2025 Investments Mixed Investment Portfolios Advisory Service 35 <30
January 2025 Investments Mixed Investment Portfolios Being categorised <10  
January 2025 Investments Mixed Investment Portfolios Discretionary Service <10 <30
January 2025 Investments Non-mainstream Investments Business Relief   <30
January 2025 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
January 2025 Investments Non-mainstream Investments Direct Property Investments <10 <30
January 2025 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
January 2025 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
January 2025 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
January 2025 Investments Stocks and Shares Being categorised <10  
January 2025 Investments Stocks and Shares Employee Share Scheme <10 <30
January 2025 Investments Stocks and Shares Registrar Services <10  
January 2025 Investments Stocks and Shares Share Dealings 61 <30
January 2025 Mortgages Buy-to-let Mortgages Being categorised <10  
January 2025 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 61 15%
January 2025 Mortgages Equity Release Home Reversion Plans   <30
January 2025 Mortgages Equity Release Lifetime Mortgage 21 <30
January 2025 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
January 2025 Mortgages Residential Mortgages Being categorised <10  
January 2025 Mortgages Residential Mortgages Bridging Loan <10  
January 2025 Mortgages Residential Mortgages First Charge Mortgage 389 33%
January 2025 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 23 <30
January 2025 Mortgages Residential Mortgages Second Charge Mortgage 33 33%
January 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
January 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10  
January 2025 Pensions and Annuities Annuities Being categorised <10  
January 2025 Pensions and Annuities Annuities Conventional Annuities 31 31%
January 2025 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 27 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) 10 <30
January 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
January 2025 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
January 2025 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 377 43%
January 2025 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
January 2025 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
January 2025 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised 12  
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 23 <30
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 70 43%
January 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 75%
February 2025 Banking and Payments Banking Services Being categorised <10  
February 2025 Banking and Payments Banking Services CHAPS Payments <10 <30
February 2025 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
February 2025 Banking and Payments Banking Services Foreign Currency <10 <30
February 2025 Banking and Payments Banking Services International Transfers 36 <30
February 2025 Banking and Payments Banking Services Safe Custody <10 <30
February 2025 Banking and Payments Being categorised Being categorised <10  
February 2025 Banking and Payments Business Banking Being categorised <10  
February 2025 Banking and Payments Business Banking Business Current Accounts 264 31%
February 2025 Banking and Payments Business Banking Business Overdrafts 12 <30
February 2025 Banking and Payments Business Banking Merchant Services 53 23%
February 2025 Banking and Payments Business Lending Being categorised <10  
February 2025 Banking and Payments Business Lending Bounce Back Loans (BBLS) 32 29%
February 2025 Banking and Payments Business Lending Business Loans (Not secured on land) 23 <30
February 2025 Banking and Payments Business Lending Commercial Mortgages 18 <30
February 2025 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
February 2025 Banking and Payments Credit Card Accounts Balance Transfers 11 <30
February 2025 Banking and Payments Credit Card Accounts Being categorised <10  
February 2025 Banking and Payments Credit Card Accounts Credit Cards 2,516 32%
February 2025 Banking and Payments Payment Services Electronic Money (e-money) 645 32%
February 2025 Banking and Payments Payment Services Money Remittance <10 <30
February 2025 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
February 2025 Banking and Payments Payment Services Payment Instruments 14 <30
February 2025 Banking and Payments Payment Services Pre-paid Cards <10 <30
February 2025 Banking and Payments Personal Bank Accounts Being categorised <10  
February 2025 Banking and Payments Personal Bank Accounts Cheques 18 <30
February 2025 Banking and Payments Personal Bank Accounts Current Accounts 3,063 30%
February 2025 Banking and Payments Personal Bank Accounts Debit Cards 110 24%
February 2025 Banking and Payments Personal Bank Accounts Direct Debits 22 <30
February 2025 Banking and Payments Personal Bank Accounts Online Banking 31 32%
February 2025 Banking and Payments Personal Bank Accounts Overdrafts 271 47%
February 2025 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 31 <30
February 2025 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
February 2025 Banking and Payments Savings Being categorised <10  
February 2025 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 123 48%
February 2025 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 101 37%
February 2025 Banking and Payments Savings Premium Bonds (NS&I only) 28 <30
February 2025 Banking and Payments Savings Savings Certificates or Bonds 21 <30
February 2025 Being categorised Being categorised Being categorised <10 <30
February 2025 Consumer Credit Being categorised Being categorised <10  
February 2025 Consumer Credit Credit Services Credit Broking <10 <30
February 2025 Consumer Credit Credit Services Credit Records 78 30%
February 2025 Consumer Credit Debt Services Debt Collection 125 35%
February 2025 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Being categorised 169  
February 2025 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 209 32%
February 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 840 28%
February 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 26 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 13,996 33%
February 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 14 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 162 36%
February 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 66 <30
February 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 352 52%
February 2025 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 21 27%
February 2025 Consumer Credit Loans Guarantor Loans 22 <30
February 2025 Consumer Credit Loans Home Credit   <30
February 2025 Consumer Credit Loans Logbook Loans <10 <30
February 2025 Consumer Credit Loans Pawnbroking   <30
February 2025 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
February 2025 Consumer Credit Loans Personal Loans 781 30%
February 2025 Consumer Credit Loans Short Term Lending (Instalment Loans) 109 31%
February 2025 Consumer Credit Loans Short Term Lending (Payday Loans) 116 <30
February 2025 Consumer Credit Loans Short Term Lending (Running Account Credit) 27 <30
February 2025 Funeral Planning Services Funeral Plans Being categorised <10  
February 2025 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 17 <30
February 2025 Insurance Animal Insurance Horse Insurance <10 <30
February 2025 Insurance Animal Insurance Pet Insurance 192 57%
February 2025 Insurance Being categorised Being categorised <10  
February 2025 Insurance Household and Commercial Property Insurance Being categorised <10  
February 2025 Insurance Household and Commercial Property Insurance Building Guarantees 31 <30
February 2025 Insurance Household and Commercial Property Insurance Buildings Insurance 586 39%
February 2025 Insurance Household and Commercial Property Insurance Commercial Property Insurance 83 34%
February 2025 Insurance Household and Commercial Property Insurance Contents Insurance 145 40%
February 2025 Insurance Household and Commercial Property Insurance Home Emergency Insurance 140 35%
February 2025 Insurance Household and Commercial Property Insurance Household Warranties 79 31%
February 2025 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Being categorised <10  
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 24 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 14 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 52 18%
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
February 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10 <30
February 2025 Insurance Life and Critical Illness Cover Being categorised <10  
February 2025 Insurance Life and Critical Illness Cover Critical Illness Cover 49 5%
February 2025 Insurance Life and Critical Illness Cover Family Income Plan <10  
February 2025 Insurance Life and Critical Illness Cover Term Assurance 75 17%
February 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 25 <30
February 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 16 <30
February 2025 Insurance Medical Insurance Income Protection Insurance 65 19%
February 2025 Insurance Medical Insurance Long Term Care Insurance <10  
February 2025 Insurance Medical Insurance Personal Accident Insurance 14 <30
February 2025 Insurance Medical Insurance Private Medical or Dental Insurance 174 28%
February 2025 Insurance Motor Insurance Being categorised <10  
February 2025 Insurance Motor Insurance Car or Motorcycle Insurance 1,049 39%
February 2025 Insurance Motor Insurance Caravan Insurance 12 <30
February 2025 Insurance Motor Insurance Commercial Vehicle Insurance 72 50%
February 2025 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 13 <30
February 2025 Insurance Motor Insurance Motor Warranties 33 36%
February 2025 Insurance Motor Insurance Roadside Assistance Insurance 81 42%
February 2025 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
February 2025 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance 12 <30
February 2025 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 40 32%
February 2025 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
February 2025 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
February 2025 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 51 15%
February 2025 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
February 2025 Insurance PPI (Payment Protection Insurance) Being categorised <10  
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10 <30
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
February 2025 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
February 2025 Insurance Travel Insurance Cover Travel Insurance 333 39%
February 2025 Investments Being categorised Being categorised <10  
February 2025 Investments Bonds and Non-Deposit Savings Plans Being categorised <10  
February 2025 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
February 2025 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
February 2025 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
February 2025 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 14 <30
February 2025 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
February 2025 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 18 <30
February 2025 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 13 <30
February 2025 Investments Derivatives Being categorised <10  
February 2025 Investments Derivatives CFDs (Contracts for Difference) 16 <30
February 2025 Investments Derivatives Spread Betting <10  
February 2025 Investments Endowments Being categorised <10  
February 2025 Investments Endowments Endowment Plans (Unit Linked) <10 <30
February 2025 Investments Endowments Endowment Plans (With-profits) <10 <30
February 2025 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
February 2025 Investments Endowments Mortgage Endowments (With-profits) <10 <30
February 2025 Investments Endowments Traded Endowments <10  
February 2025 Investments Investment Funds Being categorised <10  
February 2025 Investments Investment Funds Exchange Traded Funds <10 <30
February 2025 Investments Investment Funds Investment Trusts 19 <30
February 2025 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
February 2025 Investments Investment Funds Unit Trusts <10 <30
February 2025 Investments ISAs and PEPs Being categorised <10  
February 2025 Investments ISAs and PEPs Lifetime ISA (investment only) 10 <30
February 2025 Investments ISAs and PEPs Stocks and Shares ISA 90 46%
February 2025 Investments Mixed Investment Portfolios Advisory Service 52 48%
February 2025 Investments Mixed Investment Portfolios Being categorised <10  
February 2025 Investments Mixed Investment Portfolios Discretionary Service <10 <30
February 2025 Investments Non-mainstream Investments Business Relief <10 <30
February 2025 Investments Non-mainstream Investments Crowdfunding (investment-based) 10 <30
February 2025 Investments Non-mainstream Investments Direct Property Investments <10  
February 2025 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
February 2025 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
February 2025 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
February 2025 Investments Stocks and Shares Being categorised <10  
February 2025 Investments Stocks and Shares Employee Share Scheme <10 <30
February 2025 Investments Stocks and Shares Registrar Services <10  
February 2025 Investments Stocks and Shares Share Dealings 71 22%
February 2025 Investments Structured Investments Capital Protected Structured Products <10 <30
February 2025 Mortgages Buy-to-let Mortgages Being categorised <10  
February 2025 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 41 31%
February 2025 Mortgages Equity Release Being categorised <10  
February 2025 Mortgages Equity Release Home Reversion Plans <10  
February 2025 Mortgages Equity Release Lifetime Mortgage 26 <30
February 2025 Mortgages Equity Release Shared Appreciation Mortgage   <30
February 2025 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
February 2025 Mortgages Residential Mortgages Being categorised 13  
February 2025 Mortgages Residential Mortgages Bridging Loan <10 <30
February 2025 Mortgages Residential Mortgages First Charge Mortgage 394 25%
February 2025 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 18 <30
February 2025 Mortgages Residential Mortgages Second Charge Mortgage 26 30%
February 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
February 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
February 2025 Pensions and Annuities Annuities Being categorised <10  
February 2025 Pensions and Annuities Annuities Conventional Annuities 32 41%
February 2025 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
February 2025 Pensions and Annuities Being categorised Being categorised <10  
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised <10  
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 34 <30
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) 12 <30
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
February 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
February 2025 Pensions and Annuities Private Pensions (not SIPPs) Being categorised <10  
February 2025 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
February 2025 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 480 47%
February 2025 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
February 2025 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
February 2025 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised 19  
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 26 <30
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 17 <30
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 53 39%
February 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 11 89%
March 2025 Banking and Payments Banking Services Being categorised <10  
March 2025 Banking and Payments Banking Services CHAPS Payments <10 <30
March 2025 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
March 2025 Banking and Payments Banking Services Foreign Currency <10  
March 2025 Banking and Payments Banking Services International Transfers 29 29%
March 2025 Banking and Payments Banking Services Safe Custody   <30
March 2025 Banking and Payments Being categorised Being categorised 20  
March 2025 Banking and Payments Business Banking Being categorised <10  
March 2025 Banking and Payments Business Banking Business Current Accounts 268 32%
March 2025 Banking and Payments Business Banking Business Overdrafts 18 <30
March 2025 Banking and Payments Business Banking Merchant Services 34 28%
March 2025 Banking and Payments Business Lending Being categorised <10  
March 2025 Banking and Payments Business Lending Bounce Back Loans (BBLS) 24 23%
March 2025 Banking and Payments Business Lending Business Loans (Not secured on land) 26 <30
March 2025 Banking and Payments Business Lending Commercial Mortgages <10 <30
March 2025 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS)   <30
March 2025 Banking and Payments Credit Card Accounts Balance Transfers 12 <30
March 2025 Banking and Payments Credit Card Accounts Being categorised <10  
March 2025 Banking and Payments Credit Card Accounts Credit Cards 2,775 29%
March 2025 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
March 2025 Banking and Payments Payment Services Being categorised <10  
March 2025 Banking and Payments Payment Services Electronic Money (e-money) 701 29%
March 2025 Banking and Payments Payment Services Money Remittance 12 <30
March 2025 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
March 2025 Banking and Payments Payment Services Payment Instruments <10 <30
March 2025 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
March 2025 Banking and Payments Payment Services Pre-paid Cards <10 <30
March 2025 Banking and Payments Personal Bank Accounts Being categorised 11  
March 2025 Banking and Payments Personal Bank Accounts Cheques 24 <30
March 2025 Banking and Payments Personal Bank Accounts Current Accounts 3,173 34%
March 2025 Banking and Payments Personal Bank Accounts Debit Cards 115 23%
March 2025 Banking and Payments Personal Bank Accounts Direct Debits 25 <30
March 2025 Banking and Payments Personal Bank Accounts Online Banking 39 20%
March 2025 Banking and Payments Personal Bank Accounts Overdrafts 324 46%
March 2025 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 40 <30
March 2025 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
March 2025 Banking and Payments Savings Being categorised <10  
March 2025 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 95 35%
March 2025 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 87 23%
March 2025 Banking and Payments Savings Premium Bonds (NS&I only) 24 <30
March 2025 Banking and Payments Savings Savings Certificates or Bonds 19 <30
March 2025 Consumer Credit Being categorised Being categorised <10  
March 2025 Consumer Credit Credit Services Credit Broking <10 <30
March 2025 Consumer Credit Credit Services Credit Records 57 32%
March 2025 Consumer Credit Debt Services Being categorised <10  
March 2025 Consumer Credit Debt Services Debt Adjusting <10 <30
March 2025 Consumer Credit Debt Services Debt Collection 114 31%
March 2025 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Being categorised 97  
March 2025 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 233 30%
March 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 725 30%
March 2025 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 20 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 8,871 30%
March 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 16 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) 10 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 167 37%
March 2025 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
March 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 86 44%
March 2025 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 348 53%
March 2025 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 37 <30
March 2025 Consumer Credit Loans Being categorised <10  
March 2025 Consumer Credit Loans Guarantor Loans 21 <30
March 2025 Consumer Credit Loans Home Credit <10 <30
March 2025 Consumer Credit Loans Logbook Loans <10  
March 2025 Consumer Credit Loans Pawnbroking <10 <30
March 2025 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
March 2025 Consumer Credit Loans Personal Loans 826 27%
March 2025 Consumer Credit Loans Short Term Lending (Instalment Loans) 166 31%
March 2025 Consumer Credit Loans Short Term Lending (Payday Loans) 82 29%
March 2025 Consumer Credit Loans Short Term Lending (Running Account Credit) 13 <30
March 2025 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 26 <30
March 2025 Insurance Animal Insurance Horse Insurance <10 <30
March 2025 Insurance Animal Insurance Livestock Insurance <10  
March 2025 Insurance Animal Insurance Pet Insurance 171 55%
March 2025 Insurance Being categorised Being categorised <10  
March 2025 Insurance Household and Commercial Property Insurance Being categorised <10  
March 2025 Insurance Household and Commercial Property Insurance Building Guarantees 23 37%
March 2025 Insurance Household and Commercial Property Insurance Buildings Insurance 557 40%
March 2025 Insurance Household and Commercial Property Insurance Commercial Property Insurance 114 33%
March 2025 Insurance Household and Commercial Property Insurance Contents Insurance 156 33%
March 2025 Insurance Household and Commercial Property Insurance Home Emergency Insurance 165 32%
March 2025 Insurance Household and Commercial Property Insurance Household Warranties 65 33%
March 2025 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 34 41%
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 50 36%
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
March 2025 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
March 2025 Insurance Life and Critical Illness Cover Being categorised 15  
March 2025 Insurance Life and Critical Illness Cover Critical Illness Cover 46 24%
March 2025 Insurance Life and Critical Illness Cover Family Income Plan <10 <30
March 2025 Insurance Life and Critical Illness Cover Term Assurance 77 14%
March 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 27 28%
March 2025 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 36 40%
March 2025 Insurance Medical Insurance Income Protection Insurance 55 22%
March 2025 Insurance Medical Insurance Long Term Care Insurance   <30
March 2025 Insurance Medical Insurance Personal Accident Insurance <10 <30
March 2025 Insurance Medical Insurance Private Medical or Dental Insurance 138 24%
March 2025 Insurance Motor Insurance Being categorised <10  
March 2025 Insurance Motor Insurance Car or Motorcycle Insurance 1,077 36%
March 2025 Insurance Motor Insurance Caravan Insurance 21 <30
March 2025 Insurance Motor Insurance Commercial Vehicle Insurance 68 49%
March 2025 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 18 <30
March 2025 Insurance Motor Insurance Motor Warranties 27 52%
March 2025 Insurance Motor Insurance Roadside Assistance Insurance 60 46%
March 2025 Insurance Personal Belongings Insurance (Standalone) Being categorised <10  
March 2025 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
March 2025 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 50 26%
March 2025 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
March 2025 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance   <30
March 2025 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance   <30
March 2025 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 58 26%
March 2025 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10 <30
March 2025 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
March 2025 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
March 2025 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
March 2025 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
March 2025 Insurance Travel Insurance Cover Being categorised <10  
March 2025 Insurance Travel Insurance Cover Travel Insurance 332 38%
March 2025 Investments Being categorised Being categorised <10  
March 2025 Investments Bonds and Non-Deposit Savings Plans Being categorised 13  
March 2025 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 10 <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds   <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 12 <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
March 2025 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
March 2025 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 18 <30
March 2025 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 16 <30
March 2025 Investments Derivatives CFDs (Contracts for Difference) 14 <30
March 2025 Investments Derivatives Spread Betting <10 <30
March 2025 Investments Endowments Being categorised <10  
March 2025 Investments Endowments Endowment Plans (Unit Linked) <10 <30
March 2025 Investments Endowments Endowment Plans (With-profits) <10 <30
March 2025 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
March 2025 Investments Endowments Mortgage Endowments (With-profits) <10 <30
March 2025 Investments Investment Funds Being categorised 11  
March 2025 Investments Investment Funds Exchange Traded Funds <10 <30
March 2025 Investments Investment Funds Investment Trusts 17 <30
March 2025 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
March 2025 Investments Investment Funds Unit Trusts <10 <30
March 2025 Investments ISAs and PEPs Being categorised <10  
March 2025 Investments ISAs and PEPs Innovative Finance ISA <10  
March 2025 Investments ISAs and PEPs Lifetime ISA (investment only) 14 <30
March 2025 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
March 2025 Investments ISAs and PEPs Stocks and Shares ISA 124 55%
March 2025 Investments Mixed Investment Portfolios Advisory Service 46 45%
March 2025 Investments Mixed Investment Portfolios Being categorised <10  
March 2025 Investments Mixed Investment Portfolios Discretionary Service <10 <30
March 2025 Investments Non-mainstream Investments Business Relief   <30
March 2025 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
March 2025 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
March 2025 Investments Non-mainstream Investments Partnerships <10  
March 2025 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
March 2025 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
March 2025 Investments Stocks and Shares Being categorised 16  
March 2025 Investments Stocks and Shares Employee Share Scheme <10 <30
March 2025 Investments Stocks and Shares Registrar Services   <30
March 2025 Investments Stocks and Shares Share Dealings 58 25%
March 2025 Investments Structured Investments Capital Protected Structured Products   <30
March 2025 Investments Structured Investments SCARPs (Structured Capital at Risk Products) <10  
March 2025 Mortgages Buy-to-let Mortgages Being categorised <10  
March 2025 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 46 24%
March 2025 Mortgages Equity Release Being categorised <10  
March 2025 Mortgages Equity Release Home Reversion Plans   <30
March 2025 Mortgages Equity Release Lifetime Mortgage 12 <30
March 2025 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
March 2025 Mortgages Residential Mortgages Being categorised 15  
March 2025 Mortgages Residential Mortgages Bridging Loan <10 <30
March 2025 Mortgages Residential Mortgages First Charge Mortgage 365 27%
March 2025 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 13 <30
March 2025 Mortgages Residential Mortgages Second Charge Mortgage 27 <30
March 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
March 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs Being categorised <10  
March 2025 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
March 2025 Pensions and Annuities Annuities Being categorised <10  
March 2025 Pensions and Annuities Annuities Conventional Annuities 27 <30
March 2025 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
March 2025 Pensions and Annuities Being categorised Being categorised <10  
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Being categorised 12  
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 37 <30
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) 10 <30
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
March 2025 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
March 2025 Pensions and Annuities Private Pensions (not SIPPs) Being categorised 12  
March 2025 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 405 42%
March 2025 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
March 2025 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
March 2025 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being categorised 13  
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 32 <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts   <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 15 56%
March 2025 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 90%
      Grand total 365,211 35%