Data about financial products

We regularly publish data about the complaints we receive, including the types of products and services that are most complained about.

This page shows 15 months of data, updated on a quarterly basis.

This includes:

  • The number of complaints we received
  • The number of complaints that were resolved in favour of the customer (the ‘uphold rate’)
  • The most complained about products and services

There might be some variance between the numbers in this data and what’s reported in our quarterly insight reports. We occasionally need to re-categorise enquiries as complaints or change the product types when complaints progress through our process. This usually only affects a very small number of cases.

Number of complaints

This graph shows the number of complaints that were brought to us, either by consumers or by professional representatives, over a 15-month period.


Download the data: The number of complaints brought to us (XLSX 16KB)

Uphold rate of complaints

This graph shows the uphold rate of complaints brought to us over a 15-month period. The uphold rate is the percentage of complaints that had an outcome in favour of the consumer.


Download the data: The over uphold rate of complaints (XLSX 16KB)

The product industries most complained about

This graph shows the industries with the highest number of complaints, over a 15-month period.


Download the data: The product industries most complained about (XLSX 16KB)

In Q1 2024/25, we saw an increase in the number of complaints brought to us

We publish a snapshot of quarterly insights which highlights in each three-month period.

Read the Q1 2024/25 insights

View or download our full data set

This table shows the number of complaints we received and the uphold rate for each product.

You can filter and search for specific products in the table, or you can download a file of the data.

Date Product industry Product group Product name New cases Uphold rate
April 2023 Banking and Payments Banking Services Being Categorised <10  
April 2023 Banking and Payments Banking Services CHAPS Payments <10 <30
April 2023 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
April 2023 Banking and Payments Banking Services Foreign Currency <10 <30
April 2023 Banking and Payments Banking Services International Transfers 27 26%
April 2023 Banking and Payments Banking Services Safe Custody <10 <30
April 2023 Banking and Payments Business Banking Business Current Accounts 314 34%
April 2023 Banking and Payments Business Banking Merchant Services 36 53%
April 2023 Banking and Payments Business Lending Bounce Back Loans (BBLS) 51 29%
April 2023 Banking and Payments Business Lending Business Loans (Not secured on land) 18 <30
April 2023 Banking and Payments Business Lending Commercial Mortgages 16 <30
April 2023 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
April 2023 Banking and Payments Business Lending Recovery Loans (RLS) <10  
April 2023 Banking and Payments Credit Card Accounts Balance Transfers 21 <30
April 2023 Banking and Payments Credit Card Accounts Credit Cards 1108 36%
April 2023 Banking and Payments Payment Services Account Information Services (Open Banking) <10  
April 2023 Banking and Payments Payment Services Electronic Money (e-money) 403 43%
April 2023 Banking and Payments Payment Services Money Remittance 13 <30
April 2023 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
April 2023 Banking and Payments Payment Services Payment Instruments 11 <30
April 2023 Banking and Payments Payment Services Pre-paid Cards <10  
April 2023 Banking and Payments Personal Bank Accounts Cheques 40 39%
April 2023 Banking and Payments Personal Bank Accounts Current Accounts 2105 44%
April 2023 Banking and Payments Personal Bank Accounts Debit Cards 162 28%
April 2023 Banking and Payments Personal Bank Accounts Direct Debits 32 <30
April 2023 Banking and Payments Personal Bank Accounts Online Banking 44 41%
April 2023 Banking and Payments Personal Bank Accounts Overdrafts 128 41%
April 2023 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 56 7%
April 2023 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
April 2023 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 159 45%
April 2023 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 95 40%
April 2023 Banking and Payments Savings Premium Bonds (NS&I only) 36 <30
April 2023 Banking and Payments Savings Savings Certificates or Bonds 14 <30
April 2023 Being Confirmed Annuities Being Categorised <10  
April 2023 Being Confirmed Being Categorised Being Categorised <10  
April 2023 Being Confirmed Finance Linked to Goods and Services Being Categorised <10  
April 2023 Being Confirmed Motor Insurance Being Categorised <10  
April 2023 Being Confirmed Personal Bank Accounts Being Categorised <10  
April 2023 Being Confirmed Private Pensions (not SIPPs) Being Categorised <10  
April 2023 Being Confirmed Residential Mortgages Being Categorised <10  
April 2023 Being Confirmed Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
April 2023 Consumer Credit Credit Services Credit Broking 47 <30
April 2023 Consumer Credit Credit Services Credit Records 47 41%
April 2023 Consumer Credit Debt Services Debt Adjusting <10  
April 2023 Consumer Credit Debt Services Debt Collection 63 <30
April 2023 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
April 2023 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 160 45%
April 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 234 41%
April 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 13 <30
April 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 988 38%
April 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 13 <30
April 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10  
April 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 120 32%
April 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
April 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 55 <30
April 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 270 46%
April 2023 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 33 <30
April 2023 Consumer Credit Loans Guarantor Loans 10 15%
April 2023 Consumer Credit Loans Home Credit 15 42%
April 2023 Consumer Credit Loans Logbook Loans <10 <30
April 2023 Consumer Credit Loans Pawnbroking <10  
April 2023 Consumer Credit Loans Peer to peer lending (Borrowing money) 12 <30
April 2023 Consumer Credit Loans Personal Loans 450 36%
April 2023 Consumer Credit Loans Short Term Lending (Instalment Loans) 147 34%
April 2023 Consumer Credit Loans Short Term Lending (Payday Loans) 66 27%
April 2023 Consumer Credit Loans Short Term Lending (Running Account Credit) 13 <30
April 2023 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans 25 <30
April 2023 Insurance Animal Insurance Horse Insurance <10 <30
April 2023 Insurance Animal Insurance Livestock Insurance    
April 2023 Insurance Animal Insurance Pet Insurance 103 33%
April 2023 Insurance Household and Commercial Property Insurance Building Guarantees 18 <30
April 2023 Insurance Household and Commercial Property Insurance Buildings Insurance 568 39%
April 2023 Insurance Household and Commercial Property Insurance Commercial Property Insurance 130 47%
April 2023 Insurance Household and Commercial Property Insurance Contents Insurance 143 35%
April 2023 Insurance Household and Commercial Property Insurance Home Emergency Insurance 249 40%
April 2023 Insurance Household and Commercial Property Insurance Household Warranties 62 32%
April 2023 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
April 2023 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 38 25%
April 2023 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10 <30
April 2023 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
April 2023 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 49 22%
April 2023 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
April 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance) <10 <30
April 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10  
April 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
April 2023 Insurance Life and Critical Illness Cover Critical Illness Cover 55 <30
April 2023 Insurance Life and Critical Illness Cover Family Income Plan <10  
April 2023 Insurance Life and Critical Illness Cover Term Assurance 53 14%
April 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 40 <30
April 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 35 36%
April 2023 Insurance Medical Insurance Income Protection Insurance 41 44%
April 2023 Insurance Medical Insurance Long Term Care Insurance <10  
April 2023 Insurance Medical Insurance Personal Accident Insurance 10 <30
April 2023 Insurance Medical Insurance Private Medical or Dental Insurance 113 14%
April 2023 Insurance Motor Insurance Car or Motorcycle Insurance 1217 36%
April 2023 Insurance Motor Insurance Caravan Insurance 24 <30
April 2023 Insurance Motor Insurance Commercial Vehicle Insurance 115 42%
April 2023 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
April 2023 Insurance Motor Insurance Motor Warranties 21 <30
April 2023 Insurance Motor Insurance Roadside Assistance Insurance 71 29%
April 2023 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
April 2023 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 40 17%
April 2023 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
April 2023 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 85 29%
April 2023 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
April 2023 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10 <30
April 2023 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) 14 <30
April 2023 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
April 2023 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 33 <30
April 2023 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) 15 <30
April 2023 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
April 2023 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10 <30
April 2023 Insurance Travel Insurance Cover Travel Insurance 319 48%
April 2023 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 11 <30
April 2023 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
April 2023 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 15 <30
April 2023 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
April 2023 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
April 2023 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
April 2023 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds    
April 2023 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 13 <30
April 2023 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 11  
April 2023 Investments Derivatives CFDs (Contracts for Difference) 24 <30
April 2023 Investments Derivatives Rolling Spot Forex <10  
April 2023 Investments Derivatives Spread Betting <10 <30
April 2023 Investments Endowments Endowment Plans (Unit Linked) <10 <30
April 2023 Investments Endowments Endowment Plans (With-profits) 10 <30
April 2023 Investments Endowments Mortgage Endowments (Unit Linked) 12  
April 2023 Investments Endowments Mortgage Endowments (With-profits) <10 <30
April 2023 Investments Investment Funds Exchange Traded Funds <10 <30
April 2023 Investments Investment Funds Investment Trusts <10 <30
April 2023 Investments Investment Funds Non-Structured Periodically Guaranteed Funds <10  
April 2023 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
April 2023 Investments Investment Funds Unit Trusts <10 <30
April 2023 Investments ISAs and PEPs Innovative Finance ISA    
April 2023 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
April 2023 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
April 2023 Investments ISAs and PEPs Stocks and Shares ISA 79 31%
April 2023 Investments Mixed Investment Portfolios Advisory Service 22 <30
April 2023 Investments Mixed Investment Portfolios Discretionary Service <10 <30
April 2023 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
April 2023 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
April 2023 Investments Non-mainstream Investments Enterprise Investment Scheme <10  
April 2023 Investments Non-mainstream Investments Peer to peer lending (Lending money) 10 <30
April 2023 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
April 2023 Investments Stocks and Shares Employee Share Scheme <10 <30
April 2023 Investments Stocks and Shares Registrar Services <10  
April 2023 Investments Stocks and Shares Share Dealings 54 29%
April 2023 Investments Structured Investments Capital Protected Structured Products <10 <30
April 2023 Investments Structured Investments SCARPs (Structured Capital at Risk Products)    
April 2023 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 77 16%
April 2023 Mortgages Equity Release Lifetime Mortgage 38  
April 2023 Mortgages Equity Release Shared Appreciation Mortgage <10  
April 2023 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs)   <30
April 2023 Mortgages Residential Mortgages Bridging Loan <10  
April 2023 Mortgages Residential Mortgages First Charge (Repayment) 553 24%
April 2023 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 12 <30
April 2023 Mortgages Residential Mortgages Second Charge Mortgage 38 <30
April 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
April 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
April 2023 Pensions and Annuities Annuities Conventional Annuities 29 <30
April 2023 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
April 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 72 43%
April 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10  
April 2023 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10  
April 2023 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10  
April 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
April 2023 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 212 37%
April 2023 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
April 2023 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
April 2023 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
April 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 14 <30
April 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM)   <30
April 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10  
April 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 52 50%
April 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 42 61%
May 2023 Banking and Payments Banking Services CHAPS Payments <10 <30
May 2023 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
May 2023 Banking and Payments Banking Services Foreign Currency <10 <30
May 2023 Banking and Payments Banking Services International Transfers 47 30%
May 2023 Banking and Payments Banking Services Safe Custody <10 <30
May 2023 Banking and Payments Business Banking Business Current Accounts 367 44%
May 2023 Banking and Payments Business Banking Business Overdrafts <10  
May 2023 Banking and Payments Business Banking Merchant Services 54 25%
May 2023 Banking and Payments Business Lending Bounce Back Loans (BBLS) 49 22%
May 2023 Banking and Payments Business Lending Business Loans (Not secured on land) 21 <30
May 2023 Banking and Payments Business Lending Commercial Mortgages 21 <30
May 2023 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
May 2023 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
May 2023 Banking and Payments Credit Card Accounts Balance Transfers 34 <30
May 2023 Banking and Payments Credit Card Accounts Credit Cards 1532 32%
May 2023 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
May 2023 Banking and Payments Payment Services Electronic Money (e-money) 476 48%
May 2023 Banking and Payments Payment Services Money Remittance 13 <30
May 2023 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
May 2023 Banking and Payments Payment Services Payment Instruments 10 <30
May 2023 Banking and Payments Payment Services Pre-paid Cards <10 <30
May 2023 Banking and Payments Personal Bank Accounts Being Categorised <10  
May 2023 Banking and Payments Personal Bank Accounts Cheques 26 <30
May 2023 Banking and Payments Personal Bank Accounts Current Accounts 2468 43%
May 2023 Banking and Payments Personal Bank Accounts Debit Cards 197 36%
May 2023 Banking and Payments Personal Bank Accounts Direct Debits 35 <30
May 2023 Banking and Payments Personal Bank Accounts Online Banking 35 36%
May 2023 Banking and Payments Personal Bank Accounts Overdrafts 170 46%
May 2023 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 76 7%
May 2023 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
May 2023 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 196 43%
May 2023 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 113 32%
May 2023 Banking and Payments Savings Premium Bonds (NS&I only) 23 <30
May 2023 Banking and Payments Savings Savings Certificates or Bonds 13 <30
May 2023 Being Confirmed Annuities Being Categorised <10  
May 2023 Being Confirmed Being Categorised Being Categorised <10  
May 2023 Being Confirmed Credit Card Accounts Being Categorised <10  
May 2023 Being Confirmed Finance Linked to Goods and Services Being Categorised <10  
May 2023 Being Confirmed Medical and Travel Insurance Being Categorised <10  
May 2023 Being Confirmed Personal Bank Accounts Being Categorised <10  
May 2023 Being Confirmed PPI (Payment Protection Insurance) Being Categorised <10  
May 2023 Being Confirmed Residential Mortgages Being Categorised <10  
May 2023 Being Confirmed Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
May 2023 Being Confirmed Stocks and Shares Being Categorised <10  
May 2023 Consumer Credit Credit Services Credit Broking 94  
May 2023 Consumer Credit Credit Services Credit Records 72 40%
May 2023 Consumer Credit Debt Services Debt Adjusting <10 <30
May 2023 Consumer Credit Debt Services Debt Collection 66 30%
May 2023 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
May 2023 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 188 28%
May 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 359 39%
May 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 18 <30
May 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 1242 38%
May 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
May 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10  
May 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 174 32%
May 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 11 <30
May 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 43 <30
May 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 415 44%
May 2023 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 36 26%
May 2023 Consumer Credit Loans Guarantor Loans 20 30%
May 2023 Consumer Credit Loans Home Credit 15 47%
May 2023 Consumer Credit Loans Logbook Loans <10  
May 2023 Consumer Credit Loans Pawnbroking <10  
May 2023 Consumer Credit Loans Peer to peer lending (Borrowing money) 15 <30
May 2023 Consumer Credit Loans Personal Loans 583 37%
May 2023 Consumer Credit Loans Short Term Lending (Instalment Loans) 153 23%
May 2023 Consumer Credit Loans Short Term Lending (Payday Loans) 86 23%
May 2023 Consumer Credit Loans Short Term Lending (Running Account Credit) 13 <30
May 2023 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans 24 <30
May 2023 Insurance Animal Insurance Horse Insurance <10 <30
May 2023 Insurance Animal Insurance Livestock Insurance    
May 2023 Insurance Animal Insurance Pet Insurance 148 38%
May 2023 Insurance Household and Commercial Property Insurance Building Guarantees 31 <30
May 2023 Insurance Household and Commercial Property Insurance Buildings Insurance 625 42%
May 2023 Insurance Household and Commercial Property Insurance Commercial Property Insurance 143 34%
May 2023 Insurance Household and Commercial Property Insurance Contents Insurance 159 30%
May 2023 Insurance Household and Commercial Property Insurance Home Emergency Insurance 272 47%
May 2023 Insurance Household and Commercial Property Insurance Household Warranties 76 40%
May 2023 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
May 2023 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 47 29%
May 2023 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
May 2023 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 11 <30
May 2023 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
May 2023 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 66 25%
May 2023 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
May 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance) 11 <30
May 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10  
May 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10 <30
May 2023 Insurance Life and Critical Illness Cover Critical Illness Cover 57 19%
May 2023 Insurance Life and Critical Illness Cover Term Assurance 87 13%
May 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 38 24%
May 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 48 20%
May 2023 Insurance Medical Insurance Income Protection Insurance 53 26%
May 2023 Insurance Medical Insurance Long Term Care Insurance <10  
May 2023 Insurance Medical Insurance Personal Accident Insurance 17 <30
May 2023 Insurance Medical Insurance Private Medical or Dental Insurance 164 27%
May 2023 Insurance Motor Insurance Car or Motorcycle Insurance 1365 34%
May 2023 Insurance Motor Insurance Caravan Insurance 18 <30
May 2023 Insurance Motor Insurance Commercial Vehicle Insurance 147 37%
May 2023 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
May 2023 Insurance Motor Insurance Motor Warranties 20 <30
May 2023 Insurance Motor Insurance Roadside Assistance Insurance 80 50%
May 2023 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
May 2023 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 33 42%
May 2023 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
May 2023 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 72 42%
May 2023 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
May 2023 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
May 2023 Insurance PPI (Payment Protection Insurance) PPI (Business Loan) <10  
May 2023 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
May 2023 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) 20 <30
May 2023 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 42 <30
May 2023 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
May 2023 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) 21 <30
May 2023 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
May 2023 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10 <30
May 2023 Insurance Travel Insurance Cover Travel Insurance 409 49%
May 2023 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 12 <30
May 2023 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
May 2023 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 15 <30
May 2023 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
May 2023 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 10 <30
May 2023 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
May 2023 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 23 <30
May 2023 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 13 <30
May 2023 Investments Derivatives CFDs (Contracts for Difference) 30 <30
May 2023 Investments Derivatives Rolling Spot Forex <10  
May 2023 Investments Derivatives Spread Betting <10 <30
May 2023 Investments Endowments Endowment Plans (Unit Linked) <10 <30
May 2023 Investments Endowments Endowment Plans (With-profits) <10 <30
May 2023 Investments Endowments Mortgage Endowments (Unit Linked) 13 <30
May 2023 Investments Endowments Mortgage Endowments (With-profits) <10  
May 2023 Investments Investment Funds Exchange Traded Funds <10  
May 2023 Investments Investment Funds Investment Trusts 10  
May 2023 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
May 2023 Investments Investment Funds Unit Trusts <10 <30
May 2023 Investments ISAs and PEPs Innovative Finance ISA    
May 2023 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
May 2023 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
May 2023 Investments ISAs and PEPs Stocks and Shares ISA 109 39%
May 2023 Investments Mixed Investment Portfolios Advisory Service 25 <30
May 2023 Investments Mixed Investment Portfolios Discretionary Service 10 <30
May 2023 Investments Non-mainstream Investments Crowdfunding (investment-based)    
May 2023 Investments Non-mainstream Investments Direct Property Investments    
May 2023 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
May 2023 Investments Non-mainstream Investments Enterprise Investment Scheme <10 <30
May 2023 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
May 2023 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
May 2023 Investments Stocks and Shares Employee Share Scheme 10 <30
May 2023 Investments Stocks and Shares Registrar Services <10  
May 2023 Investments Stocks and Shares Share Dealings 61 21%
May 2023 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 100 27%
May 2023 Mortgages Equity Release Home Reversion Plans    
May 2023 Mortgages Equity Release Lifetime Mortgage 36 24%
May 2023 Mortgages Equity Release Shared Appreciation Mortgage <10  
May 2023 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
May 2023 Mortgages Residential Mortgages Bridging Loan <10  
May 2023 Mortgages Residential Mortgages First Charge (Repayment) 547 30%
May 2023 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
May 2023 Mortgages Residential Mortgages Second Charge Mortgage 37 20%
May 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS    
May 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) 16 <30
May 2023 Pensions and Annuities Annuities Conventional Annuities 67 <30
May 2023 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10  
May 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 68 60%
May 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
May 2023 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10  
May 2023 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
May 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
May 2023 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
May 2023 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 297 36%
May 2023 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
May 2023 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
May 2023 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
May 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 22 <30
May 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10  
May 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
May 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 67 42%
May 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 55 <30
June 2023 Banking and Payments Banking Services CHAPS Payments <10 <30
June 2023 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
June 2023 Banking and Payments Banking Services Foreign Currency <10 <30
June 2023 Banking and Payments Banking Services International Transfers 53 <30
June 2023 Banking and Payments Banking Services Safe Custody 11 <30
June 2023 Banking and Payments Business Banking Business Current Accounts 414 33%
June 2023 Banking and Payments Business Banking Merchant Services 53 34%
June 2023 Banking and Payments Business Lending Bounce Back Loans (BBLS) 60 26%
June 2023 Banking and Payments Business Lending Business Loans (Not secured on land) 23 <30
June 2023 Banking and Payments Business Lending Commercial Mortgages 28 <30
June 2023 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
June 2023 Banking and Payments Business Lending Recovery Loans (RLS) <10  
June 2023 Banking and Payments Credit Card Accounts Balance Transfers 23 <30
June 2023 Banking and Payments Credit Card Accounts Credit Cards 1739 38%
June 2023 Banking and Payments Payment Services Account Information Services (Open Banking)    
June 2023 Banking and Payments Payment Services Electronic Money (e-money) 476 45%
June 2023 Banking and Payments Payment Services Money Remittance 10 <30
June 2023 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
June 2023 Banking and Payments Payment Services Payment Instruments <10 <30
June 2023 Banking and Payments Payment Services Pre-paid Cards 11 <30
June 2023 Banking and Payments Personal Bank Accounts Being Categorised <10  
June 2023 Banking and Payments Personal Bank Accounts Cheques 43 35%
June 2023 Banking and Payments Personal Bank Accounts Current Accounts 2598 43%
June 2023 Banking and Payments Personal Bank Accounts Debit Cards 221 37%
June 2023 Banking and Payments Personal Bank Accounts Direct Debits 41 18%
June 2023 Banking and Payments Personal Bank Accounts Online Banking 47 41%
June 2023 Banking and Payments Personal Bank Accounts Overdrafts 184 42%
June 2023 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 60 11%
June 2023 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
June 2023 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 210 40%
June 2023 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 146 41%
June 2023 Banking and Payments Savings Premium Bonds (NS&I only) 24 45%
June 2023 Banking and Payments Savings Savings Certificates or Bonds 14 <30
June 2023 Being Confirmed Being Categorised Being Categorised <10  
June 2023 Being Confirmed Bonds and Non-Deposit Savings Plans Being Categorised <10  
June 2023 Being Confirmed Credit Card Accounts Being Categorised <10  
June 2023 Being Confirmed Funeral Plans Being Categorised <10  
June 2023 Being Confirmed ISAs and PEPs Being Categorised <10  
June 2023 Being Confirmed Motor Insurance Being Categorised <10  
June 2023 Being Confirmed Occupational Pension Schemes (OPS) Being Categorised <10  
June 2023 Being Confirmed Personal Belongings Insurance (Standalone) Being Categorised <10  
June 2023 Being Confirmed Residential Mortgages Being Categorised <10  
June 2023 Consumer Credit Credit Services Credit Broking 67 <30
June 2023 Consumer Credit Credit Services Credit Records 56 40%
June 2023 Consumer Credit Debt Services Debt Adjusting <10 <30
June 2023 Consumer Credit Debt Services Debt Collection 75 28%
June 2023 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
June 2023 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 201 16%
June 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 570 28%
June 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 27 <30
June 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 1122 34%
June 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 15 <30
June 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
June 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 162 32%
June 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 10 <30
June 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 41 27%
June 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 381 29%
June 2023 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 32 24%
June 2023 Consumer Credit Loans Guarantor Loans 22 61%
June 2023 Consumer Credit Loans Home Credit 20 <30
June 2023 Consumer Credit Loans Logbook Loans <10 <30
June 2023 Consumer Credit Loans Pawnbroking <10  
June 2023 Consumer Credit Loans Peer to peer lending (Borrowing money) <10  
June 2023 Consumer Credit Loans Personal Loans 554 33%
June 2023 Consumer Credit Loans Short Term Lending (Instalment Loans) 140 22%
June 2023 Consumer Credit Loans Short Term Lending (Payday Loans) 60 30%
June 2023 Consumer Credit Loans Short Term Lending (Running Account Credit) 16 <30
June 2023 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans 36 <30
June 2023 Insurance Animal Insurance Horse Insurance <10 <30
June 2023 Insurance Animal Insurance Pet Insurance 136 34%
June 2023 Insurance Household and Commercial Property Insurance Building Guarantees 25 41%
June 2023 Insurance Household and Commercial Property Insurance Buildings Insurance 673 38%
June 2023 Insurance Household and Commercial Property Insurance Commercial Property Insurance 163 33%
June 2023 Insurance Household and Commercial Property Insurance Contents Insurance 164 32%
June 2023 Insurance Household and Commercial Property Insurance Home Emergency Insurance 230 45%
June 2023 Insurance Household and Commercial Property Insurance Household Warranties 89 42%
June 2023 Insurance Household and Commercial Property Insurance Marine Insurance <10  
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 37 27%
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 72 20%
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance) <10 <30
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance)   <30
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
June 2023 Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10  
June 2023 Insurance Life and Critical Illness Cover Critical Illness Cover 52 <30
June 2023 Insurance Life and Critical Illness Cover Family Income Plan    
June 2023 Insurance Life and Critical Illness Cover Term Assurance 104 22%
June 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 37 12%
June 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 37 37%
June 2023 Insurance Medical Insurance Income Protection Insurance 64 24%
June 2023 Insurance Medical Insurance Long Term Care Insurance    
June 2023 Insurance Medical Insurance Personal Accident Insurance 18 <30
June 2023 Insurance Medical Insurance Private Medical or Dental Insurance 142 16%
June 2023 Insurance Motor Insurance Car or Motorcycle Insurance 1363 37%
June 2023 Insurance Motor Insurance Caravan Insurance 15 <30
June 2023 Insurance Motor Insurance Commercial Vehicle Insurance 143 44%
June 2023 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 10 <30
June 2023 Insurance Motor Insurance Motor Warranties 26 <30
June 2023 Insurance Motor Insurance Roadside Assistance Insurance 64 31%
June 2023 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10  
June 2023 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 36 34%
June 2023 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
June 2023 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 78 29%
June 2023 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
June 2023 Insurance PPI (Payment Protection Insurance) PPI (Business Loan) <10  
June 2023 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping)   <30
June 2023 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) 14 <30
June 2023 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase)    
June 2023 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 27 <30
June 2023 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
June 2023 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) 15 <30
June 2023 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10 <30
June 2023 Insurance Travel Insurance Cover Travel Insurance 423 37%
June 2023 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
June 2023 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
June 2023 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 21 <30
June 2023 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds    
June 2023 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
June 2023 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
June 2023 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 22 <30
June 2023 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 18 <30
June 2023 Investments Derivatives CFDs (Contracts for Difference) 26 <30
June 2023 Investments Derivatives Rolling Spot Forex    
June 2023 Investments Derivatives Spread Betting <10 <30
June 2023 Investments Endowments Endowment Plans (Unit Linked) <10 <30
June 2023 Investments Endowments Endowment Plans (With-profits) <10 <30
June 2023 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
June 2023 Investments Endowments Mortgage Endowments (With-profits) <10 <30
June 2023 Investments Investment Funds Exchange Traded Funds <10  
June 2023 Investments Investment Funds Investment Trusts 16 <30
June 2023 Investments Investment Funds Non-Structured Periodically Guaranteed Funds   <30
June 2023 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
June 2023 Investments Investment Funds Unit Trusts 18 <30
June 2023 Investments ISAs and PEPs Innovative Finance ISA <10  
June 2023 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
June 2023 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
June 2023 Investments ISAs and PEPs Stocks and Shares ISA 107 33%
June 2023 Investments Mixed Investment Portfolios Advisory Service 17 <30
June 2023 Investments Mixed Investment Portfolios Discretionary Service 19 <30
June 2023 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
June 2023 Investments Non-mainstream Investments Direct Property Investments <10  
June 2023 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
June 2023 Investments Non-mainstream Investments Enterprise Investment Scheme <10  
June 2023 Investments Non-mainstream Investments Partnerships    
June 2023 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
June 2023 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
June 2023 Investments Stocks and Shares Employee Share Scheme <10 <30
June 2023 Investments Stocks and Shares Registrar Services <10  
June 2023 Investments Stocks and Shares Share Dealings 75 28%
June 2023 Investments Structured Investments Capital Protected Structured Products <10  
June 2023 Mortgages Buy-to-let Mortgages Being Categorised <10  
June 2023 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 78 30%
June 2023 Mortgages Equity Release Being Categorised <10  
June 2023 Mortgages Equity Release Lifetime Mortgage 41 32%
June 2023 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
June 2023 Mortgages Residential Mortgages Bridging Loan <10  
June 2023 Mortgages Residential Mortgages First Charge (Repayment) 522 28%
June 2023 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 11 <30
June 2023 Mortgages Residential Mortgages Second Charge Mortgage 32 12%
June 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
June 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) 12 <30
June 2023 Pensions and Annuities Annuities Conventional Annuities 65 25%
June 2023 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
June 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 55 56%
June 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
June 2023 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10  
June 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS   <30
June 2023 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
June 2023 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 354 41%
June 2023 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
June 2023 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
June 2023 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
June 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
June 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 24 <30
June 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
June 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 14 <30
June 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 55 46%
June 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 30 73%
July 2023 Banking and Payments Banking Services CHAPS Payments <10 <30
July 2023 Banking and Payments Banking Services Executorships or Trusteeships <10  
July 2023 Banking and Payments Banking Services Foreign Currency <10 <30
July 2023 Banking and Payments Banking Services International Transfers 46 38%
July 2023 Banking and Payments Banking Services Safe Custody <10 <30
July 2023 Banking and Payments Business Banking Being Categorised <10  
July 2023 Banking and Payments Business Banking Business Current Accounts 371 39%
July 2023 Banking and Payments Business Banking Merchant Services 43 <30
July 2023 Banking and Payments Business Lending Bounce Back Loans (BBLS) 41 38%
July 2023 Banking and Payments Business Lending Business Loans (Not secured on land) 14 <30
July 2023 Banking and Payments Business Lending Commercial Mortgages 24 <30
July 2023 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
July 2023 Banking and Payments Business Lending Recovery Loans (RLS) <10 <30
July 2023 Banking and Payments Credit Card Accounts Balance Transfers 24 <30
July 2023 Banking and Payments Credit Card Accounts Credit Cards 1651 40%
July 2023 Banking and Payments Payment Services Account Information Services (Open Banking)   <30
July 2023 Banking and Payments Payment Services Being Categorised <10  
July 2023 Banking and Payments Payment Services Electronic Money (e-money) 473 46%
July 2023 Banking and Payments Payment Services Money Remittance 10 <30
July 2023 Banking and Payments Payment Services Payment Initiation Services (Open Banking)   <30
July 2023 Banking and Payments Payment Services Payment Instruments <10 <30
July 2023 Banking and Payments Payment Services Pre-paid Cards <10 <30
July 2023 Banking and Payments Personal Bank Accounts Being Categorised <10  
July 2023 Banking and Payments Personal Bank Accounts Cheques 38 37%
July 2023 Banking and Payments Personal Bank Accounts Current Accounts 2614 43%
July 2023 Banking and Payments Personal Bank Accounts Debit Cards 239 35%
July 2023 Banking and Payments Personal Bank Accounts Direct Debits 33 16%
July 2023 Banking and Payments Personal Bank Accounts Online Banking 44 20%
July 2023 Banking and Payments Personal Bank Accounts Overdrafts 179 38%
July 2023 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 50 5%
July 2023 Banking and Payments Personal Bank Accounts Standing Orders 10  
July 2023 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 193 42%
July 2023 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 122 26%
July 2023 Banking and Payments Savings Premium Bonds (NS&I only) 30 <30
July 2023 Banking and Payments Savings Savings Certificates or Bonds 12  
July 2023 Being Confirmed Being Categorised Being Categorised <10  
July 2023 Being Confirmed Finance Linked to Goods and Services Being Categorised <10  
July 2023 Being Confirmed Motor Insurance Being Categorised <10  
July 2023 Consumer Credit Credit Services Credit Broking 67  
July 2023 Consumer Credit Credit Services Credit Records 66 32%
July 2023 Consumer Credit Debt Services Debt Adjusting <10  
July 2023 Consumer Credit Debt Services Debt Collection 70 29%
July 2023 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
July 2023 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 269 21%
July 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 504 39%
July 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 10 <30
July 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 1198 39%
July 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 16 <30
July 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own)   <30
July 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 175 30%
July 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 12 <30
July 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 40 22%
July 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 306 30%
July 2023 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 53 31%
July 2023 Consumer Credit Loans Guarantor Loans 21 <30
July 2023 Consumer Credit Loans Home Credit 21 <30
July 2023 Consumer Credit Loans Logbook Loans <10 <30
July 2023 Consumer Credit Loans Pawnbroking <10 <30
July 2023 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
July 2023 Consumer Credit Loans Personal Loans 481 39%
July 2023 Consumer Credit Loans Short Term Lending (Instalment Loans) 153 27%
July 2023 Consumer Credit Loans Short Term Lending (Payday Loans) 65 27%
July 2023 Consumer Credit Loans Short Term Lending (Running Account Credit) 11 <30
July 2023 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans 36 <30
July 2023 Insurance Animal Insurance Horse Insurance <10 <30
July 2023 Insurance Animal Insurance Pet Insurance 118 32%
July 2023 Insurance Household and Commercial Property Insurance Building Guarantees 26 57%
July 2023 Insurance Household and Commercial Property Insurance Buildings Insurance 559 38%
July 2023 Insurance Household and Commercial Property Insurance Commercial Property Insurance 131 35%
July 2023 Insurance Household and Commercial Property Insurance Contents Insurance 142 31%
July 2023 Insurance Household and Commercial Property Insurance Home Emergency Insurance 200 46%
July 2023 Insurance Household and Commercial Property Insurance Household Warranties 90 26%
July 2023 Insurance Household and Commercial Property Insurance Marine Insurance <10  
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 40 25%
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10  
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 55 23%
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance 10  
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance) <10 <30
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance)    
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
July 2023 Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10  
July 2023 Insurance Life and Critical Illness Cover Critical Illness Cover 51 <30
July 2023 Insurance Life and Critical Illness Cover Family Income Plan <10  
July 2023 Insurance Life and Critical Illness Cover Term Assurance 75 25%
July 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 32 <30
July 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 40 40%
July 2023 Insurance Medical Insurance Income Protection Insurance 59 34%
July 2023 Insurance Medical Insurance Long Term Care Insurance <10  
July 2023 Insurance Medical Insurance Personal Accident Insurance 22  
July 2023 Insurance Medical Insurance Private Medical or Dental Insurance 136 30%
July 2023 Insurance Motor Insurance Being Categorised <10  
July 2023 Insurance Motor Insurance Car or Motorcycle Insurance 1267 35%
July 2023 Insurance Motor Insurance Caravan Insurance 12 <30
July 2023 Insurance Motor Insurance Commercial Vehicle Insurance 137 44%
July 2023 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 14 <30
July 2023 Insurance Motor Insurance Motor Warranties 37 <30
July 2023 Insurance Motor Insurance Roadside Assistance Insurance 79 40%
July 2023 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
July 2023 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 28 39%
July 2023 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
July 2023 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 64 19%
July 2023 Insurance PPI (Payment Protection Insurance) Being Categorised <10  
July 2023 Insurance PPI (Payment Protection Insurance) PPI (Business Loan)    
July 2023 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping)   <30
July 2023 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) 14 <30
July 2023 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 23 <30
July 2023 Insurance PPI (Payment Protection Insurance) PPI (Overdraft)    
July 2023 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
July 2023 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10 <30
July 2023 Insurance Travel Insurance Cover Travel Insurance 430 46%
July 2023 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10  
July 2023 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
July 2023 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 24 <30
July 2023 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
July 2023 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
July 2023 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 20 <30
July 2023 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 13 <30
July 2023 Investments Derivatives CFDs (Contracts for Difference) 18 <30
July 2023 Investments Derivatives Rolling Spot Forex <10  
July 2023 Investments Derivatives Spread Betting <10 <30
July 2023 Investments Endowments Endowment Plans (Unit Linked) <10 <30
July 2023 Investments Endowments Endowment Plans (With-profits) <10 <30
July 2023 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
July 2023 Investments Endowments Mortgage Endowments (With-profits) <10 <30
July 2023 Investments Investment Funds Exchange Traded Funds <10  
July 2023 Investments Investment Funds Investment Trusts 12 <30
July 2023 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
July 2023 Investments Investment Funds Unit Trusts 10 <30
July 2023 Investments ISAs and PEPs Innovative Finance ISA <10  
July 2023 Investments ISAs and PEPs Lifetime ISA (investment only) <10  
July 2023 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
July 2023 Investments ISAs and PEPs Stocks and Shares ISA 83 32%
July 2023 Investments Mixed Investment Portfolios Advisory Service 21 <30
July 2023 Investments Mixed Investment Portfolios Discretionary Service 17 <30
July 2023 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
July 2023 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
July 2023 Investments Non-mainstream Investments Enterprise Investment Scheme <10 <30
July 2023 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
July 2023 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
July 2023 Investments Stocks and Shares Employee Share Scheme <10 <30
July 2023 Investments Stocks and Shares Registrar Services <10  
July 2023 Investments Stocks and Shares Share Dealings 60 30%
July 2023 Investments Structured Investments Capital Protected Structured Products <10  
July 2023 Investments Structured Investments SCARPs (Structured Capital at Risk Products)    
July 2023 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 73 25%
July 2023 Mortgages Equity Release Home Reversion Plans <10  
July 2023 Mortgages Equity Release Lifetime Mortgage 32 11%
July 2023 Mortgages Equity Release Shared Appreciation Mortgage <10  
July 2023 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs)    
July 2023 Mortgages Residential Mortgages Bridging Loan <10  
July 2023 Mortgages Residential Mortgages First Charge (Repayment) 503 26%
July 2023 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 12 <30
July 2023 Mortgages Residential Mortgages Second Charge Mortgage 39 28%
July 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
July 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
July 2023 Pensions and Annuities Annuities Conventional Annuities 61 26%
July 2023 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
July 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Being Categorised <10  
July 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 51 53%
July 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
July 2023 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
July 2023 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
July 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS   <30
July 2023 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
July 2023 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 338 44%
July 2023 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
July 2023 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
July 2023 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
July 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 23 <30
July 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
July 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts   <30
July 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 13 <30
July 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 57 48%
July 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 27 84%
August 2023 Banking and Payments Banking Services CHAPS Payments <10  
August 2023 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
August 2023 Banking and Payments Banking Services Foreign Currency <10 <30
August 2023 Banking and Payments Banking Services International Transfers 46 35%
August 2023 Banking and Payments Banking Services Safe Custody <10  
August 2023 Banking and Payments Business Banking Business Current Accounts 395 43%
August 2023 Banking and Payments Business Banking Business Overdrafts <10  
August 2023 Banking and Payments Business Banking Merchant Services 66 44%
August 2023 Banking and Payments Business Lending Bounce Back Loans (BBLS) 65 30%
August 2023 Banking and Payments Business Lending Business Loans (Not secured on land) 23 <30
August 2023 Banking and Payments Business Lending Commercial Mortgages 22 <30
August 2023 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
August 2023 Banking and Payments Business Lending Recovery Loans (RLS)    
August 2023 Banking and Payments Credit Card Accounts Balance Transfers 21 <30
August 2023 Banking and Payments Credit Card Accounts Credit Cards 1536 38%
August 2023 Banking and Payments Payment Services Account Information Services (Open Banking)    
August 2023 Banking and Payments Payment Services Being Categorised <10  
August 2023 Banking and Payments Payment Services Electronic Money (e-money) 520 45%
August 2023 Banking and Payments Payment Services Money Remittance <10 <30
August 2023 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
August 2023 Banking and Payments Payment Services Payment Instruments 11 <30
August 2023 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
August 2023 Banking and Payments Payment Services Pre-paid Cards <10 <30
August 2023 Banking and Payments Personal Bank Accounts Being Categorised <10  
August 2023 Banking and Payments Personal Bank Accounts Cheques 37 53%
August 2023 Banking and Payments Personal Bank Accounts Current Accounts 2752 42%
August 2023 Banking and Payments Personal Bank Accounts Debit Cards 211 31%
August 2023 Banking and Payments Personal Bank Accounts Direct Debits 30 <30
August 2023 Banking and Payments Personal Bank Accounts Online Banking 41 47%
August 2023 Banking and Payments Personal Bank Accounts Overdrafts 217 29%
August 2023 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 65 18%
August 2023 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
August 2023 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 175 41%
August 2023 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 156 39%
August 2023 Banking and Payments Savings Premium Bonds (NS&I only) 35 <30
August 2023 Banking and Payments Savings Savings Certificates or Bonds 14 <30
August 2023 Being Confirmed Being Categorised Being Categorised <10  
August 2023 Being Confirmed Bonds and Non-Deposit Savings Plans Being Categorised <10  
August 2023 Being Confirmed Medical and Travel Insurance Being Categorised    
August 2023 Being Confirmed Personal Belongings Insurance (Standalone) Being Categorised <10  
August 2023 Being Confirmed Private Pensions (not SIPPs) Being Categorised <10  
August 2023 Being Confirmed Residential Mortgages Being Categorised <10  
August 2023 Being Confirmed Savings Being Categorised <10  
August 2023 Consumer Credit Credit Services Credit Broking 47 <30
August 2023 Consumer Credit Credit Services Credit Records 55 49%
August 2023 Consumer Credit Debt Services Debt Adjusting <10  
August 2023 Consumer Credit Debt Services Debt Collection 66 35%
August 2023 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10  
August 2023 Consumer Credit Finance Linked to Goods and Services Being Categorised <10  
August 2023 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 238 18%
August 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1190 27%
August 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 19 <30
August 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 1173 34%
August 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
August 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
August 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 189 29%
August 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 11 <30
August 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 65 33%
August 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 284 24%
August 2023 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 29 31%
August 2023 Consumer Credit Loans Guarantor Loans 17 54%
August 2023 Consumer Credit Loans Home Credit <10 <30
August 2023 Consumer Credit Loans Logbook Loans <10 <30
August 2023 Consumer Credit Loans Pawnbroking    
August 2023 Consumer Credit Loans Peer to peer lending (Borrowing money) <10  
August 2023 Consumer Credit Loans Personal Loans 519 36%
August 2023 Consumer Credit Loans Short Term Lending (Instalment Loans) 102 14%
August 2023 Consumer Credit Loans Short Term Lending (Payday Loans) 43 19%
August 2023 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
August 2023 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans 31 <30
August 2023 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans <10  
August 2023 Insurance Animal Insurance Horse Insurance <10  
August 2023 Insurance Animal Insurance Livestock Insurance <10  
August 2023 Insurance Animal Insurance Pet Insurance 155 34%
August 2023 Insurance Household and Commercial Property Insurance Building Guarantees 25 <30
August 2023 Insurance Household and Commercial Property Insurance Buildings Insurance 501 40%
August 2023 Insurance Household and Commercial Property Insurance Commercial Property Insurance 141 30%
August 2023 Insurance Household and Commercial Property Insurance Contents Insurance 136 31%
August 2023 Insurance Household and Commercial Property Insurance Home Emergency Insurance 154 46%
August 2023 Insurance Household and Commercial Property Insurance Household Warranties 66 37%
August 2023 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
August 2023 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 44 30%
August 2023 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
August 2023 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
August 2023 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
August 2023 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 71 27%
August 2023 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
August 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance) <10 <30
August 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
August 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
August 2023 Insurance Life and Critical Illness Cover Critical Illness Cover 44 22%
August 2023 Insurance Life and Critical Illness Cover Term Assurance 100 28%
August 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 23 <30
August 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 51 34%
August 2023 Insurance Medical Insurance Income Protection Insurance 55 18%
August 2023 Insurance Medical Insurance Long Term Care Insurance <10 <30
August 2023 Insurance Medical Insurance Personal Accident Insurance 10 <30
August 2023 Insurance Medical Insurance Private Medical or Dental Insurance 131 24%
August 2023 Insurance Motor Insurance Car or Motorcycle Insurance 1383 37%
August 2023 Insurance Motor Insurance Caravan Insurance 19 <30
August 2023 Insurance Motor Insurance Commercial Vehicle Insurance 127 49%
August 2023 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 11 <30
August 2023 Insurance Motor Insurance Motor Warranties 21 <30
August 2023 Insurance Motor Insurance Roadside Assistance Insurance 77 48%
August 2023 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
August 2023 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 33 23%
August 2023 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
August 2023 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 81 39%
August 2023 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10  
August 2023 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
August 2023 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
August 2023 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) 11 <30
August 2023 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
August 2023 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 21 <30
August 2023 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10 <30
August 2023 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) 14 <30
August 2023 Insurance PPI (Payment Protection Insurance) PPI (Store Card)   <30
August 2023 Insurance Travel Insurance Cover Travel Insurance 430 40%
August 2023 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10  
August 2023 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
August 2023 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 26 <30
August 2023 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
August 2023 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 12 <30
August 2023 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
August 2023 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
August 2023 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 15 <30
August 2023 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
August 2023 Investments Derivatives CFDs (Contracts for Difference) 19 <30
August 2023 Investments Derivatives Rolling Spot Forex <10  
August 2023 Investments Derivatives Spread Betting <10  
August 2023 Investments Endowments Endowment Plans (Unit Linked) <10  
August 2023 Investments Endowments Endowment Plans (With-profits) <10  
August 2023 Investments Endowments Mortgage Endowments (Unit Linked) 14 <30
August 2023 Investments Endowments Mortgage Endowments (With-profits) <10  
August 2023 Investments Investment Funds Exchange Traded Funds <10  
August 2023 Investments Investment Funds Investment Trusts 13  
August 2023 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
August 2023 Investments Investment Funds Unit Trusts <10 <30
August 2023 Investments ISAs and PEPs Innovative Finance ISA <10 <30
August 2023 Investments ISAs and PEPs Lifetime ISA (investment only) 11 <30
August 2023 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
August 2023 Investments ISAs and PEPs Stocks and Shares ISA 125 35%
August 2023 Investments Mixed Investment Portfolios Advisory Service 24 <30
August 2023 Investments Mixed Investment Portfolios Discretionary Service 11 <30
August 2023 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
August 2023 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
August 2023 Investments Non-mainstream Investments Enterprise Investment Scheme <10 <30
August 2023 Investments Non-mainstream Investments Partnerships <10  
August 2023 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
August 2023 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme)   <30
August 2023 Investments Stocks and Shares Employee Share Scheme <10 <30
August 2023 Investments Stocks and Shares Share Dealings 58 39%
August 2023 Investments Structured Investments Capital Protected Structured Products <10  
August 2023 Investments Structured Investments SCARPs (Structured Capital at Risk Products)    
August 2023 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 91 30%
August 2023 Mortgages Equity Release Home Reversion Plans <10  
August 2023 Mortgages Equity Release Lifetime Mortgage 31 20%
August 2023 Mortgages Equity Release Shared Appreciation Mortgage <10  
August 2023 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
August 2023 Mortgages Residential Mortgages Bridging Loan <10  
August 2023 Mortgages Residential Mortgages First Charge (Repayment) 483 21%
August 2023 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
August 2023 Mortgages Residential Mortgages Second Charge Mortgage 29 39%
August 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
August 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) 11 <30
August 2023 Pensions and Annuities Annuities Conventional Annuities 59 30%
August 2023 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
August 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 59 68%
August 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
August 2023 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans)    
August 2023 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
August 2023 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 357 39%
August 2023 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
August 2023 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
August 2023 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
August 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
August 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 28 <30
August 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
August 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
August 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 57 49%
August 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 33 <30
September 2023 Banking and Payments Banking Services CHAPS Payments <10 <30
September 2023 Banking and Payments Banking Services Executorships or Trusteeships <10  
September 2023 Banking and Payments Banking Services Foreign Currency <10 <30
September 2023 Banking and Payments Banking Services International Transfers 40 32%
September 2023 Banking and Payments Banking Services Safe Custody <10 <30
September 2023 Banking and Payments Business Banking Being Categorised <10  
September 2023 Banking and Payments Business Banking Business Current Accounts 375 44%
September 2023 Banking and Payments Business Banking Business Overdrafts <10  
September 2023 Banking and Payments Business Banking Merchant Services 56 30%
September 2023 Banking and Payments Business Lending Bounce Back Loans (BBLS) 45 29%
September 2023 Banking and Payments Business Lending Business Loans (Not secured on land) 34 <30
September 2023 Banking and Payments Business Lending Commercial Mortgages 22 <30
September 2023 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
September 2023 Banking and Payments Business Lending Recovery Loans (RLS)   <30
September 2023 Banking and Payments Credit Card Accounts Balance Transfers 14 <30
September 2023 Banking and Payments Credit Card Accounts Credit Cards 1498 38%
September 2023 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
September 2023 Banking and Payments Payment Services Electronic Money (e-money) 463 50%
September 2023 Banking and Payments Payment Services Money Remittance 11 <30
September 2023 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
September 2023 Banking and Payments Payment Services Payment Instruments 12 <30
September 2023 Banking and Payments Payment Services Pre-paid Cards 10 <30
September 2023 Banking and Payments Personal Bank Accounts Cheques 40 34%
September 2023 Banking and Payments Personal Bank Accounts Current Accounts 2417 42%
September 2023 Banking and Payments Personal Bank Accounts Debit Cards 200 35%
September 2023 Banking and Payments Personal Bank Accounts Direct Debits 33 20%
September 2023 Banking and Payments Personal Bank Accounts Online Banking 39 44%
September 2023 Banking and Payments Personal Bank Accounts Overdrafts 174 40%
September 2023 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 39 <30
September 2023 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
September 2023 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 165 47%
September 2023 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 136 37%
September 2023 Banking and Payments Savings Premium Bonds (NS&I only) 32 <30
September 2023 Banking and Payments Savings Savings Certificates or Bonds 15 <30
September 2023 Being Confirmed Being Categorised Being Categorised <10  
September 2023 Being Confirmed Credit Card Accounts Being Categorised <10  
September 2023 Being Confirmed Household and Commercial Property Insurance Being Categorised <10  
September 2023 Being Confirmed Loans Being Categorised <10  
September 2023 Being Confirmed Occupational Pension Schemes (OPS) Being Categorised <10  
September 2023 Being Confirmed Personal Bank Accounts Being Categorised <10  
September 2023 Being Confirmed Private Pensions (not SIPPs) Being Categorised <10  
September 2023 Consumer Credit Credit Services Credit Broking 49 <30
September 2023 Consumer Credit Credit Services Credit Records 71 50%
September 2023 Consumer Credit Debt Services Debt Collection 65 32%
September 2023 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
September 2023 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 513 30%
September 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1299 25%
September 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 16 <30
September 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 1129 31%
September 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
September 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
September 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 142 37%
September 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 19 <30
September 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 48 33%
September 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 324 32%
September 2023 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 26 <30
September 2023 Consumer Credit Loans Guarantor Loans 12 <30
September 2023 Consumer Credit Loans Home Credit <10 <30
September 2023 Consumer Credit Loans Logbook Loans <10 <30
September 2023 Consumer Credit Loans Pawnbroking <10 <30
September 2023 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
September 2023 Consumer Credit Loans Personal Loans 559 39%
September 2023 Consumer Credit Loans Short Term Lending (Instalment Loans) 74 27%
September 2023 Consumer Credit Loans Short Term Lending (Payday Loans) 32 25%
September 2023 Consumer Credit Loans Short Term Lending (Running Account Credit) 13 <30
September 2023 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans 26 <30
September 2023 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans <10  
September 2023 Insurance Animal Insurance Horse Insurance <10  
September 2023 Insurance Animal Insurance Pet Insurance 129 31%
September 2023 Insurance Household and Commercial Property Insurance Building Guarantees 19 <30
September 2023 Insurance Household and Commercial Property Insurance Buildings Insurance 567 40%
September 2023 Insurance Household and Commercial Property Insurance Commercial Property Insurance 149 28%
September 2023 Insurance Household and Commercial Property Insurance Contents Insurance 137 34%
September 2023 Insurance Household and Commercial Property Insurance Home Emergency Insurance 157 45%
September 2023 Insurance Household and Commercial Property Insurance Household Warranties 61 38%
September 2023 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 36 34%
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10  
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 75 31%
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance) <10  
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
September 2023 Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance    
September 2023 Insurance Life and Critical Illness Cover Critical Illness Cover 31 9%
September 2023 Insurance Life and Critical Illness Cover Term Assurance 74 31%
September 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 30 <30
September 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 50 <30
September 2023 Insurance Medical Insurance Income Protection Insurance 52 19%
September 2023 Insurance Medical Insurance Long Term Care Insurance <10  
September 2023 Insurance Medical Insurance Personal Accident Insurance 20 <30
September 2023 Insurance Medical Insurance Private Medical or Dental Insurance 147 32%
September 2023 Insurance Motor Insurance Car or Motorcycle Insurance 1412 34%
September 2023 Insurance Motor Insurance Caravan Insurance 27 <30
September 2023 Insurance Motor Insurance Commercial Vehicle Insurance 125 34%
September 2023 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
September 2023 Insurance Motor Insurance Motor Warranties 46 <30
September 2023 Insurance Motor Insurance Roadside Assistance Insurance 95 41%
September 2023 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
September 2023 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 39 <30
September 2023 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
September 2023 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 64 30%
September 2023 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance    
September 2023 Insurance PPI (Payment Protection Insurance) PPI (Business Loan) <10 <30
September 2023 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
September 2023 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
September 2023 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase)   <30
September 2023 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 20 <30
September 2023 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
September 2023 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
September 2023 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
September 2023 Insurance Travel Insurance Cover Travel Insurance 426 46%
September 2023 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
September 2023 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds   <30
September 2023 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 19 <30
September 2023 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
September 2023 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
September 2023 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10  
September 2023 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 10 <30
September 2023 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 13 <30
September 2023 Investments Derivatives CFDs (Contracts for Difference) 22 <30
September 2023 Investments Derivatives Spread Betting <10 <30
September 2023 Investments Endowments Endowment Plans (Unit Linked) <10 <30
September 2023 Investments Endowments Endowment Plans (With-profits) <10  
September 2023 Investments Endowments Mortgage Endowments (Unit Linked) 10 <30
September 2023 Investments Endowments Mortgage Endowments (With-profits) <10 <30
September 2023 Investments Investment Funds Exchange Traded Funds <10  
September 2023 Investments Investment Funds Investment Trusts 15 <30
September 2023 Investments Investment Funds OEICs (Open-ended Investment Companies) 11  
September 2023 Investments Investment Funds Unit Trusts <10 <30
September 2023 Investments ISAs and PEPs Innovative Finance ISA    
September 2023 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
September 2023 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
September 2023 Investments ISAs and PEPs Stocks and Shares ISA 72 37%
September 2023 Investments Mixed Investment Portfolios Advisory Service 27 <30
September 2023 Investments Mixed Investment Portfolios Discretionary Service <10 <30
September 2023 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
September 2023 Investments Non-mainstream Investments Direct Property Investments <10  
September 2023 Investments Non-mainstream Investments Enterprise Investment Scheme    
September 2023 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
September 2023 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
September 2023 Investments Stocks and Shares Employee Share Scheme <10  
September 2023 Investments Stocks and Shares Share Dealings 54 44%
September 2023 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 80 16%
September 2023 Mortgages Equity Release Lifetime Mortgage 23 <30
September 2023 Mortgages Equity Release Shared Appreciation Mortgage <10  
September 2023 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
September 2023 Mortgages Residential Mortgages Bridging Loan <10  
September 2023 Mortgages Residential Mortgages First Charge (Repayment) 520 26%
September 2023 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 11 <30
September 2023 Mortgages Residential Mortgages Second Charge Mortgage 38 40%
September 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
September 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
September 2023 Pensions and Annuities Annuities Conventional Annuities 36 20%
September 2023 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
September 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 70 74%
September 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10  
September 2023 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10  
September 2023 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10  
September 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
September 2023 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages   <30
September 2023 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance    
September 2023 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 328 44%
September 2023 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
September 2023 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
September 2023 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
September 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 45 <30
September 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
September 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
September 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 56 56%
September 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 36 81%
October 2023 Banking and Payments Banking Services CHAPS Payments <10 <30
October 2023 Banking and Payments Banking Services Executorships or Trusteeships <10  
October 2023 Banking and Payments Banking Services Foreign Currency 10 <30
October 2023 Banking and Payments Banking Services International Transfers 42 31%
October 2023 Banking and Payments Banking Services Safe Custody <10  
October 2023 Banking and Payments Business Banking Business Current Accounts 359 43%
October 2023 Banking and Payments Business Banking Business Overdrafts <10  
October 2023 Banking and Payments Business Banking Merchant Services 48 32%
October 2023 Banking and Payments Business Lending Bounce Back Loans (BBLS) 48 16%
October 2023 Banking and Payments Business Lending Business Loans (Not secured on land) 21 <30
October 2023 Banking and Payments Business Lending Commercial Mortgages 16 <30
October 2023 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
October 2023 Banking and Payments Business Lending Recovery Loans (RLS) <10  
October 2023 Banking and Payments Credit Card Accounts Balance Transfers 11 <30
October 2023 Banking and Payments Credit Card Accounts Credit Cards 1728 36%
October 2023 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
October 2023 Banking and Payments Payment Services Electronic Money (e-money) 470 44%
October 2023 Banking and Payments Payment Services Money Remittance 19 <30
October 2023 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
October 2023 Banking and Payments Payment Services Payment Instruments 11 <30
October 2023 Banking and Payments Payment Services Pre-paid Cards <10 <30
October 2023 Banking and Payments Personal Bank Accounts Cheques 36 <30
October 2023 Banking and Payments Personal Bank Accounts Current Accounts 2568 41%
October 2023 Banking and Payments Personal Bank Accounts Debit Cards 181 38%
October 2023 Banking and Payments Personal Bank Accounts Direct Debits 38 <30
October 2023 Banking and Payments Personal Bank Accounts Online Banking 52 40%
October 2023 Banking and Payments Personal Bank Accounts Overdrafts 210 38%
October 2023 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 52 12%
October 2023 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
October 2023 Banking and Payments Savings Being Categorised <10  
October 2023 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 179 53%
October 2023 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 121 38%
October 2023 Banking and Payments Savings Premium Bonds (NS&I only) 34 <30
October 2023 Banking and Payments Savings Savings Certificates or Bonds 15 <30
October 2023 Being Confirmed Additional Voluntary Contributions including  FSAVCs Being Categorised <10  
October 2023 Being Confirmed Being Categorised Being Categorised <10  
October 2023 Being Confirmed Bonds and Non-Deposit Savings Plans Being Categorised <10  
October 2023 Being Confirmed Private Pensions (not SIPPs) Being Categorised <10  
October 2023 Being Confirmed Residential Mortgages Being Categorised <10  
October 2023 Being Confirmed Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
October 2023 Consumer Credit Credit Services Credit Broking 40  
October 2023 Consumer Credit Credit Services Credit Records 67 59%
October 2023 Consumer Credit Debt Services Debt Adjusting <10 <30
October 2023 Consumer Credit Debt Services Debt Collection 90 24%
October 2023 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
October 2023 Consumer Credit Finance Linked to Goods and Services Being Categorised <10  
October 2023 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 545 29%
October 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 581 17%
October 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
October 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 1221 26%
October 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 15  
October 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10  
October 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 168 27%
October 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 13  
October 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 40 13%
October 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 304 32%
October 2023 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 31 <30
October 2023 Consumer Credit Loans Guarantor Loans 19 <30
October 2023 Consumer Credit Loans Home Credit <10 <30
October 2023 Consumer Credit Loans Logbook Loans <10 <30
October 2023 Consumer Credit Loans Pawnbroking <10  
October 2023 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
October 2023 Consumer Credit Loans Personal Loans 453 40%
October 2023 Consumer Credit Loans Short Term Lending (Instalment Loans) 101 21%
October 2023 Consumer Credit Loans Short Term Lending (Payday Loans) 58 30%
October 2023 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
October 2023 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans 28 <30
October 2023 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans <10  
October 2023 Insurance Animal Insurance Horse Insurance <10  
October 2023 Insurance Animal Insurance Pet Insurance 148 35%
October 2023 Insurance Household and Commercial Property Insurance Building Guarantees 22 <30
October 2023 Insurance Household and Commercial Property Insurance Buildings Insurance 603 40%
October 2023 Insurance Household and Commercial Property Insurance Commercial Property Insurance 155 35%
October 2023 Insurance Household and Commercial Property Insurance Contents Insurance 140 29%
October 2023 Insurance Household and Commercial Property Insurance Home Emergency Insurance 130 42%
October 2023 Insurance Household and Commercial Property Insurance Household Warranties 72 46%
October 2023 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
October 2023 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 27 28%
October 2023 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
October 2023 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 10 <30
October 2023 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 75 15%
October 2023 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
October 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance) <10 <30
October 2023 Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance   <30
October 2023 Insurance Life and Critical Illness Cover Critical Illness Cover 59 10%
October 2023 Insurance Life and Critical Illness Cover Term Assurance 76 15%
October 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 40 <30
October 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 38 <30
October 2023 Insurance Medical Insurance Income Protection Insurance 73 18%
October 2023 Insurance Medical Insurance Long Term Care Insurance <10  
October 2023 Insurance Medical Insurance Personal Accident Insurance <10 <30
October 2023 Insurance Medical Insurance Private Medical or Dental Insurance 150 33%
October 2023 Insurance Motor Insurance Car or Motorcycle Insurance 1384 37%
October 2023 Insurance Motor Insurance Caravan Insurance 27 <30
October 2023 Insurance Motor Insurance Commercial Vehicle Insurance 139 31%
October 2023 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
October 2023 Insurance Motor Insurance Motor Warranties 18 <30
October 2023 Insurance Motor Insurance Roadside Assistance Insurance 94 36%
October 2023 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
October 2023 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 30 22%
October 2023 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10  
October 2023 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 71 35%
October 2023 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10  
October 2023 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
October 2023 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
October 2023 Insurance PPI (Payment Protection Insurance) PPI (Business Loan) <10  
October 2023 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping)   <30
October 2023 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
October 2023 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
October 2023 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 12 <30
October 2023 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) 11  
October 2023 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
October 2023 Insurance Travel Insurance Cover Travel Insurance 370 45%
October 2023 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 12 <30
October 2023 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
October 2023 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 13 <30
October 2023 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds    
October 2023 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 11 <30
October 2023 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
October 2023 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
October 2023 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 19 <30
October 2023 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 13 <30
October 2023 Investments Derivatives CFDs (Contracts for Difference) 16 <30
October 2023 Investments Derivatives Rolling Spot Forex <10  
October 2023 Investments Derivatives Spread Betting <10 <30
October 2023 Investments Endowments Endowment Plans (Unit Linked) <10 <30
October 2023 Investments Endowments Endowment Plans (With-profits) <10  
October 2023 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
October 2023 Investments Endowments Mortgage Endowments (With-profits) <10 <30
October 2023 Investments Investment Funds Exchange Traded Funds <10  
October 2023 Investments Investment Funds Investment Trusts 15 <30
October 2023 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
October 2023 Investments Investment Funds Unit Trusts 15 <30
October 2023 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
October 2023 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
October 2023 Investments ISAs and PEPs Stocks and Shares ISA 103 57%
October 2023 Investments Mixed Investment Portfolios Advisory Service 43 <30
October 2023 Investments Mixed Investment Portfolios Discretionary Service 19 <30
October 2023 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
October 2023 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
October 2023 Investments Non-mainstream Investments Enterprise Investment Scheme   <30
October 2023 Investments Non-mainstream Investments Partnerships    
October 2023 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
October 2023 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
October 2023 Investments Stocks and Shares Employee Share Scheme <10 <30
October 2023 Investments Stocks and Shares Registrar Services <10  
October 2023 Investments Stocks and Shares Share Dealings 45 29%
October 2023 Investments Structured Investments Capital Protected Structured Products <10  
October 2023 Investments Structured Investments SCARPs (Structured Capital at Risk Products) <10  
October 2023 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 66 28%
October 2023 Mortgages Equity Release Home Reversion Plans    
October 2023 Mortgages Equity Release Lifetime Mortgage 14 30%
October 2023 Mortgages Equity Release Shared Appreciation Mortgage   <30
October 2023 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
October 2023 Mortgages Residential Mortgages Bridging Loan <10  
October 2023 Mortgages Residential Mortgages First Charge (Repayment) 488 26%
October 2023 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
October 2023 Mortgages Residential Mortgages Second Charge Mortgage 43 38%
October 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
October 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
October 2023 Pensions and Annuities Annuities Conventional Annuities 50 27%
October 2023 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities   <30
October 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 78 78%
October 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10  
October 2023 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
October 2023 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10  
October 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
October 2023 Pensions and Annuities Private Pensions (not SIPPs) Being Categorised <10  
October 2023 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages    
October 2023 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
October 2023 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 338 40%
October 2023 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
October 2023 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
October 2023 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
October 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
October 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 29 81%
October 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
October 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
October 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 50 43%
October 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 32 90%
November 2023 Banking and Payments Banking Services CHAPS Payments <10 <30
November 2023 Banking and Payments Banking Services Executorships or Trusteeships <10  
November 2023 Banking and Payments Banking Services Foreign Currency <10 <30
November 2023 Banking and Payments Banking Services International Transfers 51 28%
November 2023 Banking and Payments Banking Services Safe Custody <10 <30
November 2023 Banking and Payments Business Banking Being Categorised <10  
November 2023 Banking and Payments Business Banking Business Current Accounts 461 42%
November 2023 Banking and Payments Business Banking Business Overdrafts <10  
November 2023 Banking and Payments Business Banking Merchant Services 65 21%
November 2023 Banking and Payments Business Lending Bounce Back Loans (BBLS) 56 15%
November 2023 Banking and Payments Business Lending Business Loans (Not secured on land) 31 <30
November 2023 Banking and Payments Business Lending Commercial Mortgages 17 <30
November 2023 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
November 2023 Banking and Payments Business Lending Recovery Loans (RLS) <10  
November 2023 Banking and Payments Credit Card Accounts Balance Transfers 24 <30
November 2023 Banking and Payments Credit Card Accounts Credit Cards 2289 38%
November 2023 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
November 2023 Banking and Payments Payment Services Electronic Money (e-money) 641 40%
November 2023 Banking and Payments Payment Services Money Remittance 17 <30
November 2023 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
November 2023 Banking and Payments Payment Services Payment Instruments 13 <30
November 2023 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
November 2023 Banking and Payments Payment Services Pre-paid Cards <10 <30
November 2023 Banking and Payments Personal Bank Accounts Cheques 30 43%
November 2023 Banking and Payments Personal Bank Accounts Current Accounts 3145 39%
November 2023 Banking and Payments Personal Bank Accounts Debit Cards 224 32%
November 2023 Banking and Payments Personal Bank Accounts Direct Debits 35 27%
November 2023 Banking and Payments Personal Bank Accounts Online Banking 38 40%
November 2023 Banking and Payments Personal Bank Accounts Overdrafts 227 31%
November 2023 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 62 <30
November 2023 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
November 2023 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 213 51%
November 2023 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 182 34%
November 2023 Banking and Payments Savings Premium Bonds (NS&I only) 34 49%
November 2023 Banking and Payments Savings Savings Certificates or Bonds 16 <30
November 2023 Being Confirmed Being Categorised Being Categorised <10 <30
November 2023 Being Confirmed Bonds and Non-Deposit Savings Plans Being Categorised <10  
November 2023 Being Confirmed CMC Financial Product and Services Being Categorised <10  
November 2023 Being Confirmed Personal Bank Accounts Being Categorised <10  
November 2023 Being Confirmed Residential Mortgages Being Categorised <10  
November 2023 Being Confirmed Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
November 2023 Consumer Credit Credit Services Credit Broking 31  
November 2023 Consumer Credit Credit Services Credit Records 59 46%
November 2023 Consumer Credit Debt Services Debt Adjusting <10 <30
November 2023 Consumer Credit Debt Services Debt Collection 85 39%
November 2023 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
November 2023 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 666 23%
November 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 444 12%
November 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 18 <30
November 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 1523 23%
November 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 10 <30
November 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
November 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 169 35%
November 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 10 <30
November 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 29 29%
November 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 357 38%
November 2023 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 30 <30
November 2023 Consumer Credit Loans Guarantor Loans 18 <30
November 2023 Consumer Credit Loans Home Credit <10 <30
November 2023 Consumer Credit Loans Logbook Loans <10  
November 2023 Consumer Credit Loans Pawnbroking <10  
November 2023 Consumer Credit Loans Peer to peer lending (Borrowing money) 11 <30
November 2023 Consumer Credit Loans Personal Loans 494 41%
November 2023 Consumer Credit Loans Short Term Lending (Instalment Loans) 52 29%
November 2023 Consumer Credit Loans Short Term Lending (Payday Loans) 37 <30
November 2023 Consumer Credit Loans Short Term Lending (Running Account Credit) 10 <30
November 2023 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans 18 <30
November 2023 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans <10  
November 2023 Insurance Animal Insurance Horse Insurance <10 <30
November 2023 Insurance Animal Insurance Pet Insurance 160 29%
November 2023 Insurance Household and Commercial Property Insurance Building Guarantees 30 <30
November 2023 Insurance Household and Commercial Property Insurance Buildings Insurance 678 42%
November 2023 Insurance Household and Commercial Property Insurance Commercial Property Insurance 178 32%
November 2023 Insurance Household and Commercial Property Insurance Contents Insurance 171 33%
November 2023 Insurance Household and Commercial Property Insurance Home Emergency Insurance 155 46%
November 2023 Insurance Household and Commercial Property Insurance Household Warranties 83 42%
November 2023 Insurance Household and Commercial Property Insurance Marine Insurance <10  
November 2023 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 40 33%
November 2023 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
November 2023 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 17 <30
November 2023 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
November 2023 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 86 18%
November 2023 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance 12 <30
November 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance) <10 <30
November 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
November 2023 Insurance Life and Critical Illness Cover Critical Illness Cover 64 23%
November 2023 Insurance Life and Critical Illness Cover Family Income Plan <10  
November 2023 Insurance Life and Critical Illness Cover Term Assurance 93 18%
November 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 39 <30
November 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 64 <30
November 2023 Insurance Medical Insurance Income Protection Insurance 62 14%
November 2023 Insurance Medical Insurance Long Term Care Insurance <10  
November 2023 Insurance Medical Insurance Personal Accident Insurance 17 <30
November 2023 Insurance Medical Insurance Private Medical or Dental Insurance 172 26%
November 2023 Insurance Motor Insurance Car or Motorcycle Insurance 1687 40%
November 2023 Insurance Motor Insurance Caravan Insurance 23 <30
November 2023 Insurance Motor Insurance Commercial Vehicle Insurance 151 40%
November 2023 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) 11 <30
November 2023 Insurance Motor Insurance Motor Warranties 30 <30
November 2023 Insurance Motor Insurance Roadside Assistance Insurance 99 36%
November 2023 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
November 2023 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 38 39%
November 2023 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
November 2023 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
November 2023 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 68 27%
November 2023 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10  
November 2023 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
November 2023 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10 <30
November 2023 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping)   99%
November 2023 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) 14 <30
November 2023 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
November 2023 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 18 <30
November 2023 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
November 2023 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) 12 <30
November 2023 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
November 2023 Insurance PPI (Payment Protection Insurance) PPI (Store Card)   <30
November 2023 Insurance Travel Insurance Cover Travel Insurance 479 45%
November 2023 Investments Bonds and Non-Deposit Savings Plans Being Categorised <10  
November 2023 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 10 <30
November 2023 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
November 2023 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 23 <30
November 2023 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
November 2023 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
November 2023 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
November 2023 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
November 2023 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 18 <30
November 2023 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 17 <30
November 2023 Investments Derivatives CFDs (Contracts for Difference) 24 <30
November 2023 Investments Derivatives Spread Betting <10 <30
November 2023 Investments Endowments Endowment Plans (Unit Linked) <10 <30
November 2023 Investments Endowments Endowment Plans (With-profits) <10 <30
November 2023 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
November 2023 Investments Endowments Mortgage Endowments (With-profits) <10 <30
November 2023 Investments Investment Funds Being Categorised <10  
November 2023 Investments Investment Funds Exchange Traded Funds <10 <30
November 2023 Investments Investment Funds Investment Trusts 24 <30
November 2023 Investments Investment Funds OEICs (Open-ended Investment Companies) 10  
November 2023 Investments Investment Funds Unit Trusts 15 <30
November 2023 Investments ISAs and PEPs Innovative Finance ISA <10 <30
November 2023 Investments ISAs and PEPs Lifetime ISA (investment only) 10 <30
November 2023 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
November 2023 Investments ISAs and PEPs Stocks and Shares ISA 131 41%
November 2023 Investments Mixed Investment Portfolios Advisory Service 31 <30
November 2023 Investments Mixed Investment Portfolios Discretionary Service 14 <30
November 2023 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
November 2023 Investments Non-mainstream Investments Direct Property Investments <10  
November 2023 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
November 2023 Investments Non-mainstream Investments Enterprise Investment Scheme   <30
November 2023 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
November 2023 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
November 2023 Investments Stocks and Shares Employee Share Scheme <10  
November 2023 Investments Stocks and Shares Registrar Services <10  
November 2023 Investments Stocks and Shares Share Dealings 61 30%
November 2023 Investments Structured Investments Capital Protected Structured Products    
November 2023 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 101 29%
November 2023 Mortgages Equity Release Lifetime Mortgage 31 24%
November 2023 Mortgages Equity Release Shared Appreciation Mortgage <10  
November 2023 Mortgages Residential Mortgages Bridging Loan <10  
November 2023 Mortgages Residential Mortgages First Charge (Repayment) 584 27%
November 2023 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
November 2023 Mortgages Residential Mortgages Second Charge Mortgage 38 18%
November 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS    
November 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
November 2023 Pensions and Annuities Annuities Conventional Annuities 53 33%
November 2023 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10  
November 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Being Categorised <10  
November 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 79 82%
November 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
November 2023 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10  
November 2023 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
November 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
November 2023 Pensions and Annuities Private Pensions (not SIPPs) Being Categorised <10  
November 2023 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 350 44%
November 2023 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
November 2023 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
November 2023 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
November 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
November 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 33 84%
November 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10  
November 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 10 <30
November 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 52 34%
November 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 22 89%
December 2023 Banking and Payments Banking Services CHAPS Payments <10 <30
December 2023 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
December 2023 Banking and Payments Banking Services Foreign Currency <10 <30
December 2023 Banking and Payments Banking Services International Transfers 33 48%
December 2023 Banking and Payments Banking Services Safe Custody <10 <30
December 2023 Banking and Payments Business Banking Business Current Accounts 298 39%
December 2023 Banking and Payments Business Banking Business Overdrafts 13  
December 2023 Banking and Payments Business Banking Merchant Services 42 47%
December 2023 Banking and Payments Business Lending Bounce Back Loans (BBLS) 36 28%
December 2023 Banking and Payments Business Lending Business Loans (Not secured on land) 23 <30
December 2023 Banking and Payments Business Lending Commercial Mortgages 14 <30
December 2023 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
December 2023 Banking and Payments Business Lending Recovery Loans (RLS) <10  
December 2023 Banking and Payments Credit Card Accounts Balance Transfers <10 <30
December 2023 Banking and Payments Credit Card Accounts Credit Cards 1784 36%
December 2023 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
December 2023 Banking and Payments Payment Services Electronic Money (e-money) 584 27%
December 2023 Banking and Payments Payment Services Money Remittance <10 <30
December 2023 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
December 2023 Banking and Payments Payment Services Payment Instruments <10 <30
December 2023 Banking and Payments Payment Services Pre-paid Cards <10 <30
December 2023 Banking and Payments Personal Bank Accounts Cheques 18 <30
December 2023 Banking and Payments Personal Bank Accounts Current Accounts 2196 36%
December 2023 Banking and Payments Personal Bank Accounts Debit Cards 137 34%
December 2023 Banking and Payments Personal Bank Accounts Direct Debits 36 17%
December 2023 Banking and Payments Personal Bank Accounts Online Banking 36 34%
December 2023 Banking and Payments Personal Bank Accounts Overdrafts 134 46%
December 2023 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 40 <30
December 2023 Banking and Payments Personal Bank Accounts Standing Orders <10  
December 2023 Banking and Payments Savings Being Categorised <10  
December 2023 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 131 49%
December 2023 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 93 43%
December 2023 Banking and Payments Savings Premium Bonds (NS&I only) 23 <30
December 2023 Banking and Payments Savings Savings Certificates or Bonds 14 <30
December 2023 Being Confirmed Being Categorised Being Categorised <10  
December 2023 Being Confirmed Equity Release Being Categorised <10  
December 2023 Being Confirmed Occupational Pension Schemes (OPS) Being Categorised <10  
December 2023 Being Confirmed PPI (Payment Protection Insurance) Being Categorised <10  
December 2023 Consumer Credit Credit Services Credit Broking 11 2%
December 2023 Consumer Credit Credit Services Credit Records 51 36%
December 2023 Consumer Credit Debt Services Debt Adjusting <10  
December 2023 Consumer Credit Debt Services Debt Collection 59 43%
December 2023 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
December 2023 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 479 22%
December 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 552 9%
December 2023 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 16 <30
December 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 2519 20%
December 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
December 2023 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10  
December 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 132 30%
December 2023 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
December 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 32 19%
December 2023 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 241 40%
December 2023 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 12 <30
December 2023 Consumer Credit Loans Guarantor Loans <10  
December 2023 Consumer Credit Loans Home Credit <10 <30
December 2023 Consumer Credit Loans Logbook Loans <10  
December 2023 Consumer Credit Loans Pawnbroking <10  
December 2023 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
December 2023 Consumer Credit Loans Personal Loans 327 37%
December 2023 Consumer Credit Loans Short Term Lending (Instalment Loans) 36 21%
December 2023 Consumer Credit Loans Short Term Lending (Payday Loans) 15 <30
December 2023 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
December 2023 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans 20 <30
December 2023 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans <10  
December 2023 Insurance Animal Insurance Horse Insurance <10 <30
December 2023 Insurance Animal Insurance Pet Insurance 116 28%
December 2023 Insurance Household and Commercial Property Insurance Building Guarantees 25 <30
December 2023 Insurance Household and Commercial Property Insurance Buildings Insurance 435 49%
December 2023 Insurance Household and Commercial Property Insurance Commercial Property Insurance 126 38%
December 2023 Insurance Household and Commercial Property Insurance Contents Insurance 103 23%
December 2023 Insurance Household and Commercial Property Insurance Home Emergency Insurance 114 40%
December 2023 Insurance Household and Commercial Property Insurance Household Warranties 41 28%
December 2023 Insurance Household and Commercial Property Insurance Marine Insurance <10  
December 2023 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 30 <30
December 2023 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
December 2023 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 13  
December 2023 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10 <30
December 2023 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 56 21%
December 2023 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
December 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance) <10 <30
December 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10  
December 2023 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
December 2023 Insurance Life and Critical Illness Cover Critical Illness Cover 36 <30
December 2023 Insurance Life and Critical Illness Cover Family Income Plan   <30
December 2023 Insurance Life and Critical Illness Cover Term Assurance 65 20%
December 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 16 <30
December 2023 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 31 30%
December 2023 Insurance Medical Insurance Income Protection Insurance 36 35%
December 2023 Insurance Medical Insurance Personal Accident Insurance <10 <30
December 2023 Insurance Medical Insurance Private Medical or Dental Insurance 103 28%
December 2023 Insurance Motor Insurance Car or Motorcycle Insurance 1105 40%
December 2023 Insurance Motor Insurance Caravan Insurance 10 <30
December 2023 Insurance Motor Insurance Commercial Vehicle Insurance 116 41%
December 2023 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10  
December 2023 Insurance Motor Insurance Motor Warranties 26 <30
December 2023 Insurance Motor Insurance Roadside Assistance Insurance 55 26%
December 2023 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10  
December 2023 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 20 <30
December 2023 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10  
December 2023 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 44 20%
December 2023 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10  
December 2023 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance    
December 2023 Insurance PPI (Payment Protection Insurance) Being Categorised <10  
December 2023 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10 100%
December 2023 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
December 2023 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
December 2023 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
December 2023 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
December 2023 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
December 2023 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
December 2023 Insurance Travel Insurance Cover Travel Insurance 294 42%
December 2023 Investments Bonds and Non-Deposit Savings Plans Being Categorised <10  
December 2023 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
December 2023 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
December 2023 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 18 <30
December 2023 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds    
December 2023 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
December 2023 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
December 2023 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 14 <30
December 2023 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
December 2023 Investments Derivatives CFDs (Contracts for Difference) 13 <30
December 2023 Investments Derivatives Rolling Spot Forex    
December 2023 Investments Derivatives Spread Betting <10  
December 2023 Investments Endowments Endowment Plans (Unit Linked) <10  
December 2023 Investments Endowments Endowment Plans (With-profits) <10 <30
December 2023 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
December 2023 Investments Endowments Mortgage Endowments (With-profits) <10 <30
December 2023 Investments Investment Funds Exchange Traded Funds <10 <30
December 2023 Investments Investment Funds Investment Trusts 12  
December 2023 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
December 2023 Investments Investment Funds Unit Trusts <10 <30
December 2023 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
December 2023 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
December 2023 Investments ISAs and PEPs Stocks and Shares ISA 90 41%
December 2023 Investments Mixed Investment Portfolios Advisory Service 29 <30
December 2023 Investments Mixed Investment Portfolios Discretionary Service 16 <30
December 2023 Investments Non-mainstream Investments Business Relief <10  
December 2023 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
December 2023 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
December 2023 Investments Non-mainstream Investments Enterprise Investment Scheme   <30
December 2023 Investments Non-mainstream Investments Partnerships    
December 2023 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
December 2023 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
December 2023 Investments Stocks and Shares Employee Share Scheme <10 <30
December 2023 Investments Stocks and Shares Registrar Services    
December 2023 Investments Stocks and Shares Share Dealings 46 22%
December 2023 Investments Structured Investments Capital Protected Structured Products <10  
December 2023 Investments Structured Investments SCARPs (Structured Capital at Risk Products)    
December 2023 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 54 16%
December 2023 Mortgages Equity Release Lifetime Mortgage 19 <30
December 2023 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
December 2023 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs)    
December 2023 Mortgages Residential Mortgages First Charge (Repayment) 376 30%
December 2023 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
December 2023 Mortgages Residential Mortgages Second Charge Mortgage 26 41%
December 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
December 2023 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
December 2023 Pensions and Annuities Annuities Conventional Annuities 28 25%
December 2023 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10  
December 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 45 80%
December 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
December 2023 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10  
December 2023 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
December 2023 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
December 2023 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
December 2023 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 237 43%
December 2023 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
December 2023 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
December 2023 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
December 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
December 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 32 89%
December 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10  
December 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 14 <30
December 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 29 <30
December 2023 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 12 94%
January 2024 Banking and Payments Banking Services Being Categorised <10  
January 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
January 2024 Banking and Payments Banking Services Executorships or Trusteeships <10  
January 2024 Banking and Payments Banking Services Foreign Currency <10 <30
January 2024 Banking and Payments Banking Services International Transfers 37 39%
January 2024 Banking and Payments Banking Services Safe Custody <10  
January 2024 Banking and Payments Business Banking Being Categorised <10  
January 2024 Banking and Payments Business Banking Business Current Accounts 414 40%
January 2024 Banking and Payments Business Banking Business Overdrafts 16  
January 2024 Banking and Payments Business Banking Merchant Services 49 38%
January 2024 Banking and Payments Business Lending Being Categorised <10  
January 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 50 25%
January 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 34 <30
January 2024 Banking and Payments Business Lending Commercial Mortgages 18 <30
January 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
January 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10  
January 2024 Banking and Payments Credit Card Accounts Balance Transfers 17 <30
January 2024 Banking and Payments Credit Card Accounts Credit Cards 2906 37%
January 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10  
January 2024 Banking and Payments Payment Services Electronic Money (e-money) 749 31%
January 2024 Banking and Payments Payment Services Money Remittance 11 <30
January 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
January 2024 Banking and Payments Payment Services Payment Instruments 17 <30
January 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
January 2024 Banking and Payments Personal Bank Accounts Being Categorised <10  
January 2024 Banking and Payments Personal Bank Accounts Cheques 31 50%
January 2024 Banking and Payments Personal Bank Accounts Current Accounts 2847 39%
January 2024 Banking and Payments Personal Bank Accounts Debit Cards 180 35%
January 2024 Banking and Payments Personal Bank Accounts Direct Debits 29 33%
January 2024 Banking and Payments Personal Bank Accounts Online Banking 60 38%
January 2024 Banking and Payments Personal Bank Accounts Overdrafts 306 50%
January 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 41 20%
January 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
January 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 167 46%
January 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 144 36%
January 2024 Banking and Payments Savings Premium Bonds (NS&I only) 33 <30
January 2024 Banking and Payments Savings Savings Certificates or Bonds 15 <30
January 2024 Being Confirmed Being Categorised Being Categorised <10  
January 2024 Being Confirmed Bonds and Non-Deposit Savings Plans Being Categorised <10  
January 2024 Being Confirmed Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
January 2024 Consumer Credit Credit Services Credit Broking 18  
January 2024 Consumer Credit Credit Services Credit Records 55 38%
January 2024 Consumer Credit Debt Services Debt Adjusting <10  
January 2024 Consumer Credit Debt Services Debt Collection 95 29%
January 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 931 23%
January 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 1106 14%
January 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 13 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 4141 28%
January 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 10 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 140 40%
January 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 14 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 61 <30
January 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 335 34%
January 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 22 <30
January 2024 Consumer Credit Loans Guarantor Loans 13 <30
January 2024 Consumer Credit Loans Home Credit <10 <30
January 2024 Consumer Credit Loans Logbook Loans <10 <30
January 2024 Consumer Credit Loans Pawnbroking    
January 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
January 2024 Consumer Credit Loans Personal Loans 533 41%
January 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 38 20%
January 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 26 20%
January 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
January 2024 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans <10 <30
January 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 23  
January 2024 Insurance Animal Insurance Horse Insurance <10  
January 2024 Insurance Animal Insurance Livestock Insurance    
January 2024 Insurance Animal Insurance Pet Insurance 153 30%
January 2024 Insurance Household and Commercial Property Insurance Building Guarantees 30 <30
January 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 583 44%
January 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 117 34%
January 2024 Insurance Household and Commercial Property Insurance Contents Insurance 136 33%
January 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 120 57%
January 2024 Insurance Household and Commercial Property Insurance Household Warranties 69 39%
January 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 30 37%
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 11 <30
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 66 23%
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance)    
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10  
January 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10 <30
January 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 46 15%
January 2024 Insurance Life and Critical Illness Cover Family Income Plan <10 <30
January 2024 Insurance Life and Critical Illness Cover Term Assurance 68 19%
January 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 25 <30
January 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 49 41%
January 2024 Insurance Medical Insurance Income Protection Insurance 68 25%
January 2024 Insurance Medical Insurance Long Term Care Insurance    
January 2024 Insurance Medical Insurance Personal Accident Insurance <10 <30
January 2024 Insurance Medical Insurance Private Medical or Dental Insurance 152 32%
January 2024 Insurance Motor Insurance Being Categorised <10  
January 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1468 41%
January 2024 Insurance Motor Insurance Caravan Insurance 12 <30
January 2024 Insurance Motor Insurance Commercial Vehicle Insurance 140 51%
January 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
January 2024 Insurance Motor Insurance Motor Warranties 30 <30
January 2024 Insurance Motor Insurance Roadside Assistance Insurance 83 32%
January 2024 Insurance Personal Belongings Insurance (Standalone) Being Categorised <10  
January 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10  
January 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 37 30%
January 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
January 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 69 39%
January 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
January 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance    
January 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
January 2024 Insurance PPI (Payment Protection Insurance) Being Categorised <10  
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 13 <30
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
January 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
January 2024 Insurance Travel Insurance Cover Travel Insurance 383 45%
January 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 25 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
January 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10  
January 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 20 <30
January 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 11 <30
January 2024 Investments Derivatives CFDs (Contracts for Difference) 17 <30
January 2024 Investments Derivatives Rolling Spot Forex <10  
January 2024 Investments Derivatives Spread Betting <10  
January 2024 Investments Endowments Being Categorised <10  
January 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
January 2024 Investments Endowments Endowment Plans (With-profits) <10  
January 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10  
January 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
January 2024 Investments Investment Funds Exchange Traded Funds <10  
January 2024 Investments Investment Funds Investment Trusts 24 <30
January 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
January 2024 Investments Investment Funds Unit Trusts <10 <30
January 2024 Investments ISAs and PEPs Innovative Finance ISA   <30
January 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
January 2024 Investments ISAs and PEPs Stocks and Shares ISA 149 37%
January 2024 Investments Mixed Investment Portfolios Advisory Service 37 <30
January 2024 Investments Mixed Investment Portfolios Being Categorised <10  
January 2024 Investments Mixed Investment Portfolios Discretionary Service 18 <30
January 2024 Investments Non-mainstream Investments Business Relief <10  
January 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) 12  
January 2024 Investments Non-mainstream Investments Direct Property Investments <10  
January 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
January 2024 Investments Non-mainstream Investments Enterprise Investment Scheme   <30
January 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
January 2024 Investments Stocks and Shares Employee Share Scheme <10  
January 2024 Investments Stocks and Shares Registrar Services <10  
January 2024 Investments Stocks and Shares Share Dealings 61 28%
January 2024 Investments Structured Investments Capital Protected Structured Products <10  
January 2024 Investments Structured Investments SCARPs (Structured Capital at Risk Products) <10  
January 2024 Mortgages Buy-to-let Mortgages Being Categorised <10  
January 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 76 32%
January 2024 Mortgages Equity Release Home Reversion Plans <10  
January 2024 Mortgages Equity Release Lifetime Mortgage 24 24%
January 2024 Mortgages Equity Release Shared Appreciation Mortgage    
January 2024 Mortgages Residential Mortgages Bridging Loan <10  
January 2024 Mortgages Residential Mortgages First Charge (Repayment) 495 26%
January 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
January 2024 Mortgages Residential Mortgages Second Charge Mortgage 34 29%
January 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
January 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs Being Categorised <10  
January 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
January 2024 Pensions and Annuities Annuities Conventional Annuities 33 39%
January 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities   <30
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 49 69%
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
January 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
January 2024 Pensions and Annuities Private Pensions (not SIPPs) Being Categorised <10  
January 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
January 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 267 43%
January 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
January 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
January 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 20 69%
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10  
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 12 <30
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 40 40%
January 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 25 <30
February 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
February 2024 Banking and Payments Banking Services Executorships or Trusteeships <10  
February 2024 Banking and Payments Banking Services Foreign Currency 10 <30
February 2024 Banking and Payments Banking Services International Transfers 46 51%
February 2024 Banking and Payments Banking Services Safe Custody <10 <30
February 2024 Banking and Payments Business Banking Business Current Accounts 376 45%
February 2024 Banking and Payments Business Banking Business Overdrafts 29  
February 2024 Banking and Payments Business Banking Merchant Services 53 33%
February 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 47 17%
February 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 30 <30
February 2024 Banking and Payments Business Lending Commercial Mortgages 17 <30
February 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
February 2024 Banking and Payments Credit Card Accounts Balance Transfers 11 <30
February 2024 Banking and Payments Credit Card Accounts Credit Cards 3470 41%
February 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
February 2024 Banking and Payments Payment Services Electronic Money (e-money) 706 36%
February 2024 Banking and Payments Payment Services Money Remittance 16 <30
February 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
February 2024 Banking and Payments Payment Services Payment Instruments 18 <30
February 2024 Banking and Payments Payment Services Pre-paid Cards   <30
February 2024 Banking and Payments Personal Bank Accounts Being Categorised <10  
February 2024 Banking and Payments Personal Bank Accounts Cheques 24 49%
February 2024 Banking and Payments Personal Bank Accounts Current Accounts 2643 42%
February 2024 Banking and Payments Personal Bank Accounts Debit Cards 176 41%
February 2024 Banking and Payments Personal Bank Accounts Direct Debits 35 <30
February 2024 Banking and Payments Personal Bank Accounts Online Banking 59 45%
February 2024 Banking and Payments Personal Bank Accounts Overdrafts 297 54%
February 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 36 28%
February 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
February 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 201 55%
February 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 150 40%
February 2024 Banking and Payments Savings Premium Bonds (NS&I only) 28 53%
February 2024 Banking and Payments Savings Savings Certificates or Bonds 12 <30
February 2024 Being Confirmed Being Categorised Being Categorised <10  
February 2024 Being Confirmed Loans Being Categorised <10  
February 2024 Consumer Credit Credit Services Credit Broking 30 5%
February 2024 Consumer Credit Credit Services Credit Records 50 35%
February 2024 Consumer Credit Debt Services Debt Collection 74 30%
February 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10  
February 2024 Consumer Credit Finance Linked to Goods and Services Being Categorised <10  
February 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 315 17%
February 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 778 22%
February 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 12 <30
February 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 3091 25%
February 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 13 <30
February 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
February 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 126 44%
February 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
February 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 50 20%
February 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 645 44%
February 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 26 <30
February 2024 Consumer Credit Loans Guarantor Loans 15 <30
February 2024 Consumer Credit Loans Home Credit <10 <30
February 2024 Consumer Credit Loans Logbook Loans <10 <30
February 2024 Consumer Credit Loans Pawnbroking <10 <30
February 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10  
February 2024 Consumer Credit Loans Personal Loans 549 32%
February 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 64 31%
February 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 52 32%
February 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 10 <30
February 2024 Funeral Planning Services Funeral Plans Pre - paid Funeral Plans   <30
February 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 24 <30
February 2024 Insurance Animal Insurance Horse Insurance <10 <30
February 2024 Insurance Animal Insurance Pet Insurance 165 33%
February 2024 Insurance Household and Commercial Property Insurance Building Guarantees 41 <30
February 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 633 41%
February 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 120 39%
February 2024 Insurance Household and Commercial Property Insurance Contents Insurance 138 31%
February 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 122 43%
February 2024 Insurance Household and Commercial Property Insurance Household Warranties 86 32%
February 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 39 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance 12 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 55 20%
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non wedding insurance)   <30
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10  
February 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
February 2024 Insurance Life and Critical Illness Cover Being Categorised <10  
February 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 44 20%
February 2024 Insurance Life and Critical Illness Cover Family Income Plan <10  
February 2024 Insurance Life and Critical Illness Cover Term Assurance 75 21%
February 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 23 <30
February 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 41 <30
February 2024 Insurance Medical Insurance Income Protection Insurance 59 27%
February 2024 Insurance Medical Insurance Long Term Care Insurance    
February 2024 Insurance Medical Insurance Personal Accident Insurance <10 <30
February 2024 Insurance Medical Insurance Private Medical or Dental Insurance 123 23%
February 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1494 38%
February 2024 Insurance Motor Insurance Caravan Insurance 17 <30
February 2024 Insurance Motor Insurance Commercial Vehicle Insurance 130 45%
February 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
February 2024 Insurance Motor Insurance Motor Warranties 32 <30
February 2024 Insurance Motor Insurance Roadside Assistance Insurance 83 38%
February 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
February 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 31 41%
February 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
February 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
February 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance <10  
February 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 61 28%
February 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance <10  
February 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
February 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance <10  
February 2024 Insurance PPI (Payment Protection Insurance) Being Categorised <10  
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping)    
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 11  
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
February 2024 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
February 2024 Insurance Travel Insurance Cover Travel Insurance 327 46%
February 2024 Investments Bonds and Non-Deposit Savings Plans Being Categorised <10  
February 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 10 <30
February 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
February 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 13 <30
February 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
February 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 10  
February 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10  
February 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 15 <30
February 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 16 <30
February 2024 Investments Derivatives CFDs (Contracts for Difference) 16 <30
February 2024 Investments Derivatives Spread Betting <10 <30
February 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
February 2024 Investments Endowments Endowment Plans (With-profits) 11  
February 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10  
February 2024 Investments Endowments Mortgage Endowments (With-profits) <10  
February 2024 Investments Investment Funds Exchange Traded Funds    
February 2024 Investments Investment Funds Investment Trusts 27 <30
February 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10  
February 2024 Investments Investment Funds Unit Trusts <10 <30
February 2024 Investments ISAs and PEPs Innovative Finance ISA <10 <30
February 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
February 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan)    
February 2024 Investments ISAs and PEPs Stocks and Shares ISA 126 42%
February 2024 Investments Mixed Investment Portfolios Advisory Service 29 <30
February 2024 Investments Mixed Investment Portfolios Being Categorised <10  
February 2024 Investments Mixed Investment Portfolios Discretionary Service 10 <30
February 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
February 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
February 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
February 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
February 2024 Investments Stocks and Shares Registrar Services   <30
February 2024 Investments Stocks and Shares Share Dealings 53 25%
February 2024 Investments Structured Investments Capital Protected Structured Products <10  
February 2024 Investments Structured Investments SCARPs (Structured Capital at Risk Products) <10  
February 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 68 22%
February 2024 Mortgages Equity Release Lifetime Mortgage 16 <30
February 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
February 2024 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs) <10  
February 2024 Mortgages Residential Mortgages Bridging Loan <10  
February 2024 Mortgages Residential Mortgages First Charge (Repayment) 489 30%
February 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
February 2024 Mortgages Residential Mortgages Second Charge Mortgage 41 42%
February 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
February 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
February 2024 Pensions and Annuities Annuities Being Categorised <10  
February 2024 Pensions and Annuities Annuities Conventional Annuities 41 41%
February 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10  
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 48 48%
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10  
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
February 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS    
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Being Categorised <10  
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 266 40%
February 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
February 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
February 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 19 61%
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 15 <30
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 52 52%
February 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 23 <30
March 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
March 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
March 2024 Banking and Payments Banking Services Foreign Currency <10 <30
March 2024 Banking and Payments Banking Services International Transfers 40 50%
March 2024 Banking and Payments Banking Services Safe Custody <10 <30
March 2024 Banking and Payments Business Banking Business Current Accounts 324 40%
March 2024 Banking and Payments Business Banking Business Overdrafts 29 <30
March 2024 Banking and Payments Business Banking Merchant Services 52 37%
March 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 46 21%
March 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 28 <30
March 2024 Banking and Payments Business Lending Commercial Mortgages 14 <30
March 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10 <30
March 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10  
March 2024 Banking and Payments Credit Card Accounts Balance Transfers 10 <30
March 2024 Banking and Payments Credit Card Accounts Being Categorised <10  
March 2024 Banking and Payments Credit Card Accounts Credit Cards 3410 50%
March 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
March 2024 Banking and Payments Payment Services Electronic Money (e-money) 692 43%
March 2024 Banking and Payments Payment Services Money Remittance <10 <30
March 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
March 2024 Banking and Payments Payment Services Payment Instruments 16 <30
March 2024 Banking and Payments Payment Services Pre-paid Cards 10 <30
March 2024 Banking and Payments Personal Bank Accounts Being Categorised <10  
March 2024 Banking and Payments Personal Bank Accounts Cheques 35 33%
March 2024 Banking and Payments Personal Bank Accounts Current Accounts 2594 44%
March 2024 Banking and Payments Personal Bank Accounts Debit Cards 143 39%
March 2024 Banking and Payments Personal Bank Accounts Direct Debits 35 28%
March 2024 Banking and Payments Personal Bank Accounts Online Banking 37 49%
March 2024 Banking and Payments Personal Bank Accounts Overdrafts 341 55%
March 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 35 21%
March 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
March 2024 Banking and Payments Savings Being Categorised <10  
March 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 150 46%
March 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 124 37%
March 2024 Banking and Payments Savings Premium Bonds (NS&I only) 22 <30
March 2024 Banking and Payments Savings Savings Certificates or Bonds 19 <30
March 2024 Being Confirmed Being Categorised Being Categorised <10 <30
March 2024 Consumer Credit Credit Services Credit Broking 14 1%
March 2024 Consumer Credit Credit Services Credit Records 51 42%
March 2024 Consumer Credit Debt Services Being Categorised <10  
March 2024 Consumer Credit Debt Services Debt Adjusting <10 <30
March 2024 Consumer Credit Debt Services Debt Collection 87 40%
March 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10  
March 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 292 25%
March 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 470 18%
March 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 17 <30
March 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 2064 24%
March 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
March 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
March 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 136 38%
March 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) <10 <30
March 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 28 22%
March 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 552 44%
March 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 17 <30
March 2024 Consumer Credit Loans Guarantor Loans 12 <30
March 2024 Consumer Credit Loans Home Credit <10  
March 2024 Consumer Credit Loans Logbook Loans <10  
March 2024 Consumer Credit Loans Pawnbroking <10  
March 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10  
March 2024 Consumer Credit Loans Personal Loans 522 40%
March 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 59 18%
March 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 48 30%
March 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 11 <30
March 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 23 <30
March 2024 Insurance Animal Insurance Horse Insurance <10 <30
March 2024 Insurance Animal Insurance Pet Insurance 150 35%
March 2024 Insurance Household and Commercial Property Insurance Building Guarantees 23 <30
March 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 556 45%
March 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 140 36%
March 2024 Insurance Household and Commercial Property Insurance Contents Insurance 124 31%
March 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 148 39%
March 2024 Insurance Household and Commercial Property Insurance Household Warranties 77 34%
March 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10  
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 38 53%
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 70 13%
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10  
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
March 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)   <30
March 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 55 8%
March 2024 Insurance Life and Critical Illness Cover Term Assurance 74 16%
March 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 34 <30
March 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 34 41%
March 2024 Insurance Medical Insurance Income Protection Insurance 52 16%
March 2024 Insurance Medical Insurance Personal Accident Insurance 11 <30
March 2024 Insurance Medical Insurance Private Medical or Dental Insurance 96 26%
March 2024 Insurance Motor Insurance Being Categorised <10  
March 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1361 45%
March 2024 Insurance Motor Insurance Caravan Insurance 13 <30
March 2024 Insurance Motor Insurance Commercial Vehicle Insurance 122 46%
March 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
March 2024 Insurance Motor Insurance Motor Warranties 32 <30
March 2024 Insurance Motor Insurance Roadside Assistance Insurance 67 55%
March 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10  
March 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 25 <30
March 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance   <30
March 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance    
March 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 51 25%
March 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
March 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
March 2024 Insurance Personal Belongings Insurance (Standalone) Workman's Tools Insurance    
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10 <30
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10  
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Overdraft) <10  
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
March 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
March 2024 Insurance Travel Insurance Cover Travel Insurance 274 42%
March 2024 Investments Bonds and Non-Deposit Savings Plans Being Categorised <10  
March 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 14 <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds   <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 14 <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds    
March 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
March 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10  
March 2024 Investments Bonds and Non-Deposit Savings Plans Treasury Bonds <10  
March 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 16 <30
March 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
March 2024 Investments Derivatives CFDs (Contracts for Difference) 10 <30
March 2024 Investments Derivatives Interest Rate Hedge <10  
March 2024 Investments Derivatives Spread Betting <10 <30
March 2024 Investments Endowments Being Categorised <10  
March 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
March 2024 Investments Endowments Endowment Plans (With-profits) <10  
March 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
March 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
March 2024 Investments Investment Funds Exchange Traded Funds   <30
March 2024 Investments Investment Funds Investment Trusts 17 <30
March 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 4%
March 2024 Investments Investment Funds Unit Trusts <10  
March 2024 Investments ISAs and PEPs Innovative Finance ISA   <30
March 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
March 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
March 2024 Investments ISAs and PEPs Stocks and Shares ISA 123 40%
March 2024 Investments Mixed Investment Portfolios Advisory Service 23 <30
March 2024 Investments Mixed Investment Portfolios Being Categorised <10  
March 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
March 2024 Investments Non-mainstream Investments Being Categorised <10  
March 2024 Investments Non-mainstream Investments Crowdfunding (investment-based)    
March 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
March 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10 <30
March 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10 <30
March 2024 Investments Stocks and Shares Employee Share Scheme <10  
March 2024 Investments Stocks and Shares Registrar Services <10  
March 2024 Investments Stocks and Shares Share Dealings 31 28%
March 2024 Investments Structured Investments Capital Protected Structured Products    
March 2024 Mortgages Buy-to-let Mortgages Being Categorised <10  
March 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 73 39%
March 2024 Mortgages Equity Release Lifetime Mortgage 25 <30
March 2024 Mortgages Equity Release Shared Appreciation Mortgage <10 <30
March 2024 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs)    
March 2024 Mortgages Residential Mortgages Being Categorised <10  
March 2024 Mortgages Residential Mortgages Bridging Loan <10 <30
March 2024 Mortgages Residential Mortgages First Charge (Repayment) 464 36%
March 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
March 2024 Mortgages Residential Mortgages Second Charge Mortgage 37 33%
March 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
March 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
March 2024 Pensions and Annuities Annuities Conventional Annuities 39 40%
March 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being Categorised <10  
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 36 55%
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
March 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10 <30
March 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance    
March 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 235 40%
March 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme)    
March 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10  
March 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes)    
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 17 <30
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10  
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 14 <30
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 57 40%
March 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 13 83%
April 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
April 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
April 2024 Banking and Payments Banking Services Foreign Currency <10 <30
April 2024 Banking and Payments Banking Services International Transfers 35 46%
April 2024 Banking and Payments Banking Services Safe Custody <10 <30
April 2024 Banking and Payments Business Banking Being Categorised <10  
April 2024 Banking and Payments Business Banking Business Current Accounts 316 47%
April 2024 Banking and Payments Business Banking Business Overdrafts 19 <30
April 2024 Banking and Payments Business Banking Merchant Services 60 38%
April 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 40 <30
April 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 36 <30
April 2024 Banking and Payments Business Lending Commercial Mortgages 15 <30
April 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
April 2024 Banking and Payments Business Lending Recovery Loans (RLS)    
April 2024 Banking and Payments Credit Card Accounts Balance Transfers 12 <30
April 2024 Banking and Payments Credit Card Accounts Credit Cards 4128 37%
April 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10  
April 2024 Banking and Payments Payment Services Being Categorised <10  
April 2024 Banking and Payments Payment Services Electronic Money (e-money) 907 41%
April 2024 Banking and Payments Payment Services Money Remittance 17 <30
April 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10 <30
April 2024 Banking and Payments Payment Services Payment Instruments 22 <30
April 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
April 2024 Banking and Payments Personal Bank Accounts Being Categorised <10  
April 2024 Banking and Payments Personal Bank Accounts Cheques 23 <30
April 2024 Banking and Payments Personal Bank Accounts Current Accounts 3170 44%
April 2024 Banking and Payments Personal Bank Accounts Debit Cards 181 40%
April 2024 Banking and Payments Personal Bank Accounts Direct Debits 39 29%
April 2024 Banking and Payments Personal Bank Accounts Online Banking 36 36%
April 2024 Banking and Payments Personal Bank Accounts Overdrafts 506 60%
April 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 67 33%
April 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
April 2024 Banking and Payments Savings Being Categorised <10  
April 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 180 57%
April 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 121 41%
April 2024 Banking and Payments Savings Premium Bonds (NS&I only) 39 <30
April 2024 Banking and Payments Savings Savings Certificates or Bonds 16 <30
April 2024 Being Confirmed Being Categorised Being Categorised <10  
April 2024 Being Confirmed Mainstream Investments Being Categorised    
April 2024 Consumer Credit Credit Services Being Categorised <10  
April 2024 Consumer Credit Credit Services Credit Broking <10 4%
April 2024 Consumer Credit Credit Services Credit Records 82 44%
April 2024 Consumer Credit Debt Services Debt Adjusting <10  
April 2024 Consumer Credit Debt Services Debt Collection 144 <30
April 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10  
April 2024 Consumer Credit Finance Linked to Goods and Services Being Categorised <10  
April 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 358 23%
April 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 829 25%
April 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 21 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 4016 22%
April 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) 15 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 189 38%
April 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 12 <30
April 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 51 45%
April 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 606 40%
April 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 30 <30
April 2024 Consumer Credit Loans Guarantor Loans <10 <30
April 2024 Consumer Credit Loans Home Credit <10 <30
April 2024 Consumer Credit Loans Logbook Loans <10  
April 2024 Consumer Credit Loans Pawnbroking <10 <30
April 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10 <30
April 2024 Consumer Credit Loans Personal Loans 724 36%
April 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 75 21%
April 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 62 22%
April 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 11 <30
April 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 21 <30
April 2024 Insurance Animal Insurance Being Categorised <10  
April 2024 Insurance Animal Insurance Horse Insurance <10  
April 2024 Insurance Animal Insurance Pet Insurance 181 28%
April 2024 Insurance Household and Commercial Property Insurance Being Categorised <10  
April 2024 Insurance Household and Commercial Property Insurance Building Guarantees 34 53%
April 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 704 45%
April 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 148 34%
April 2024 Insurance Household and Commercial Property Insurance Contents Insurance 147 30%
April 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 166 40%
April 2024 Insurance Household and Commercial Property Insurance Household Warranties 108 33%
April 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10  
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Being Categorised <10  
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 35 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance <10  
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 77 29%
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
April 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
April 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 47 13%
April 2024 Insurance Life and Critical Illness Cover Term Assurance 77 12%
April 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 31 <30
April 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 39 36%
April 2024 Insurance Medical Insurance Being Categorised <10  
April 2024 Insurance Medical Insurance Income Protection Insurance 76 26%
April 2024 Insurance Medical Insurance Personal Accident Insurance 16 <30
April 2024 Insurance Medical Insurance Private Medical or Dental Insurance 137 29%
April 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1486 45%
April 2024 Insurance Motor Insurance Caravan Insurance 23 <30
April 2024 Insurance Motor Insurance Commercial Vehicle Insurance 134 42%
April 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
April 2024 Insurance Motor Insurance Motor Warranties 44 <30
April 2024 Insurance Motor Insurance Roadside Assistance Insurance 71 36%
April 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance 10 <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 38 <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10  
April 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10 <30
April 2024 Insurance Personal Belongings Insurance (Standalone) Military Kit Insurance    
April 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 56 22%
April 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance <10  
April 2024 Insurance PPI (Payment Protection Insurance) Being Categorised <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Catalogue Shopping) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) <10 <30
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10 <30
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Secured Loan - not a mortgage) <10  
April 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
April 2024 Insurance Travel Insurance Cover Being Categorised <10  
April 2024 Insurance Travel Insurance Cover Travel Insurance 324 46%
April 2024 Investments Bonds and Non-Deposit Savings Plans Being Categorised <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans <10 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 26 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds <10 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10  
April 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 18 <30
April 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds 11 <30
April 2024 Investments Derivatives CFDs (Contracts for Difference) 20 <30
April 2024 Investments Derivatives Rolling Spot Forex   <30
April 2024 Investments Derivatives Spread Betting <10 <30
April 2024 Investments Endowments Endowment Plans (Unit Linked) <10  
April 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
April 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
April 2024 Investments Endowments Mortgage Endowments (With-profits) <10  
April 2024 Investments Investment Funds Being Categorised <10  
April 2024 Investments Investment Funds Exchange Traded Funds <10  
April 2024 Investments Investment Funds Investment Trusts 20 <30
April 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 4%
April 2024 Investments Investment Funds Unit Trusts <10 <30
April 2024 Investments ISAs and PEPs Being Categorised <10  
April 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
April 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10  
April 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
April 2024 Investments ISAs and PEPs Stocks and Shares ISA 104 33%
April 2024 Investments Mixed Investment Portfolios Advisory Service 18 <30
April 2024 Investments Mixed Investment Portfolios Being Categorised <10  
April 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
April 2024 Investments Non-mainstream Investments Business Relief <10  
April 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
April 2024 Investments Non-mainstream Investments Direct Property Investments <10  
April 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10 <30
April 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
April 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
April 2024 Investments Stocks and Shares Being Categorised <10  
April 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
April 2024 Investments Stocks and Shares Share Dealings 50 27%
April 2024 Investments Structured Investments Capital Protected Structured Products    
April 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 60 35%
April 2024 Mortgages Equity Release Home Reversion Plans <10  
April 2024 Mortgages Equity Release Lifetime Mortgage 19 <30
April 2024 Mortgages Equity Release Shared Appreciation Mortgage <10  
April 2024 Mortgages Non-Mortgage Residential Finance Sale and Rent back <10  
April 2024 Mortgages Residential Mortgages Being Categorised <10  
April 2024 Mortgages Residential Mortgages Bridging Loan <10  
April 2024 Mortgages Residential Mortgages First Charge (Repayment) 508 37%
April 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans <10 <30
April 2024 Mortgages Residential Mortgages Second Charge Mortgage 27 <30
April 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
April 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
April 2024 Pensions and Annuities Annuities Being Categorised <10  
April 2024 Pensions and Annuities Annuities Conventional Annuities 62 32%
April 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being Categorised <10  
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 34 53%
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
April 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Being Categorised <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 303 39%
April 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10  
April 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10  
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised <10  
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 27 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts <10  
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms 13 <30
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 73 38%
April 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments 22 88%
May 2024 Banking and Payments Banking Services Being Categorised <10  
May 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
May 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
May 2024 Banking and Payments Banking Services Foreign Currency <10 <30
May 2024 Banking and Payments Banking Services International Transfers 28 51%
May 2024 Banking and Payments Banking Services Safe Custody <10 <30
May 2024 Banking and Payments Business Banking Being Categorised <10  
May 2024 Banking and Payments Business Banking Business Current Accounts 323 42%
May 2024 Banking and Payments Business Banking Business Overdrafts 26 <30
May 2024 Banking and Payments Business Banking Merchant Services 50 41%
May 2024 Banking and Payments Business Lending Being Categorised <10  
May 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 40 26%
May 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 15 <30
May 2024 Banking and Payments Business Lending Commercial Mortgages 13 <30
May 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
May 2024 Banking and Payments Credit Card Accounts Balance Transfers 13 <30
May 2024 Banking and Payments Credit Card Accounts Being Categorised <10  
May 2024 Banking and Payments Credit Card Accounts Credit Cards 7851 33%
May 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
May 2024 Banking and Payments Payment Services Being Categorised <10  
May 2024 Banking and Payments Payment Services Electronic Money (e-money) 725 36%
May 2024 Banking and Payments Payment Services Money Remittance 12 <30
May 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking) <10  
May 2024 Banking and Payments Payment Services Payment Instruments 21 <30
May 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
May 2024 Banking and Payments Personal Bank Accounts Being Categorised 11  
May 2024 Banking and Payments Personal Bank Accounts Cheques 16 <30
May 2024 Banking and Payments Personal Bank Accounts Current Accounts 2878 41%
May 2024 Banking and Payments Personal Bank Accounts Debit Cards 152 36%
May 2024 Banking and Payments Personal Bank Accounts Direct Debits 25 21%
May 2024 Banking and Payments Personal Bank Accounts Online Banking 47 38%
May 2024 Banking and Payments Personal Bank Accounts Overdrafts 543 60%
May 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 42 <30
May 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
May 2024 Banking and Payments Savings Being Categorised <10  
May 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 131 48%
May 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 116 41%
May 2024 Banking and Payments Savings Premium Bonds (NS&I only) 29 <30
May 2024 Banking and Payments Savings Savings Certificates or Bonds 12 <30
May 2024 Being Confirmed Being Categorised Being Categorised 14  
May 2024 Consumer Credit Credit Services Credit Broking <10 <30
May 2024 Consumer Credit Credit Services Credit Records 49 37%
May 2024 Consumer Credit Debt Services Debt Collection 89 <30
May 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 261 26%
May 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 853 27%
May 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 20 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 5776 26%
May 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
May 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 165 33%
May 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 13  
May 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 42 33%
May 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 395 45%
May 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 30 <30
May 2024 Consumer Credit Loans Being Categorised <10  
May 2024 Consumer Credit Loans Guarantor Loans <10  
May 2024 Consumer Credit Loans Home Credit <10 <30
May 2024 Consumer Credit Loans Logbook Loans <10  
May 2024 Consumer Credit Loans Pawnbroking <10  
May 2024 Consumer Credit Loans Peer to peer lending (Borrowing money) <10  
May 2024 Consumer Credit Loans Personal Loans 567 35%
May 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 84 24%
May 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 50 27%
May 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) 13 <30
May 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 22 <30
May 2024 Insurance Animal Insurance Horse Insurance <10 <30
May 2024 Insurance Animal Insurance Pet Insurance 169 30%
May 2024 Insurance Household and Commercial Property Insurance Being Categorised <10  
May 2024 Insurance Household and Commercial Property Insurance Building Guarantees 27 30%
May 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 664 39%
May 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 131 41%
May 2024 Insurance Household and Commercial Property Insurance Contents Insurance 131 34%
May 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 149 49%
May 2024 Insurance Household and Commercial Property Insurance Household Warranties 90 47%
May 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10  
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Being Categorised <10  
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 28 49%
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 60 27%
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
May 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance) <10 <30
May 2024 Insurance Life and Critical Illness Cover Being Categorised <10  
May 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 45 14%
May 2024 Insurance Life and Critical Illness Cover Family Income Plan <10  
May 2024 Insurance Life and Critical Illness Cover Term Assurance 69 20%
May 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 28 <30
May 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 44 45%
May 2024 Insurance Medical Insurance Being Categorised <10  
May 2024 Insurance Medical Insurance Income Protection Insurance 65 10%
May 2024 Insurance Medical Insurance Long Term Care Insurance <10  
May 2024 Insurance Medical Insurance Personal Accident Insurance 15 <30
May 2024 Insurance Medical Insurance Private Medical or Dental Insurance 129 33%
May 2024 Insurance Motor Insurance Being Categorised <10  
May 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1252 45%
May 2024 Insurance Motor Insurance Caravan Insurance 14 <30
May 2024 Insurance Motor Insurance Commercial Vehicle Insurance 116 46%
May 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
May 2024 Insurance Motor Insurance Motor Warranties 40 <30
May 2024 Insurance Motor Insurance Roadside Assistance Insurance 61 51%
May 2024 Insurance Personal Belongings Insurance (Standalone) Being Categorised <10  
May 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10 <30
May 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 47 <30
May 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10  
May 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 61 24%
May 2024 Insurance Personal Belongings Insurance (Standalone) Musical Instrument Insurance   <30
May 2024 Insurance PPI (Payment Protection Insurance) Being Categorised <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 11 <30
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
May 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
May 2024 Insurance Travel Insurance Cover Being Categorised <10  
May 2024 Insurance Travel Insurance Cover Travel Insurance 284 40%
May 2024 Investments Bonds and Non-Deposit Savings Plans Being Categorised <10  
May 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 11 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 11 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10  
May 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 20 <30
May 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
May 2024 Investments Derivatives CFDs (Contracts for Difference) 16 <30
May 2024 Investments Derivatives Rolling Spot Forex    
May 2024 Investments Derivatives Spread Betting <10  
May 2024 Investments Endowments Endowment Plans (Unit Linked) <10 <30
May 2024 Investments Endowments Endowment Plans (With-profits) <10 <30
May 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
May 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
May 2024 Investments Investment Funds Being Categorised <10  
May 2024 Investments Investment Funds Exchange Traded Funds <10  
May 2024 Investments Investment Funds Investment Trusts 15 <30
May 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
May 2024 Investments Investment Funds Unit Trusts <10 <30
May 2024 Investments ISAs and PEPs Being Categorised <10  
May 2024 Investments ISAs and PEPs Innovative Finance ISA    
May 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
May 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10 <30
May 2024 Investments ISAs and PEPs Stocks and Shares ISA 138 35%
May 2024 Investments Mixed Investment Portfolios Advisory Service 19 <30
May 2024 Investments Mixed Investment Portfolios Being Categorised <10  
May 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
May 2024 Investments Non-mainstream Investments Business Relief <10  
May 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10  
May 2024 Investments Non-mainstream Investments Direct Property Investments <10  
May 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
May 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
May 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme) <10  
May 2024 Investments Stocks and Shares Being Categorised <10  
May 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
May 2024 Investments Stocks and Shares Registrar Services <10  
May 2024 Investments Stocks and Shares Share Dealings 46 40%
May 2024 Investments Structured Investments Capital Protected Structured Products <10  
May 2024 Investments Structured Investments SCARPs (Structured Capital at Risk Products)    
May 2024 Mortgages Buy-to-let Mortgages Being Categorised <10  
May 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 75 35%
May 2024 Mortgages Equity Release Home Reversion Plans <10  
May 2024 Mortgages Equity Release Lifetime Mortgage 23  
May 2024 Mortgages Equity Release Shared Appreciation Mortgage <10  
May 2024 Mortgages Non-Mortgage Residential Finance Being Categorised <10  
May 2024 Mortgages Non-Mortgage Residential Finance Home Purchase Plans (HPPs)    
May 2024 Mortgages Residential Mortgages Being Categorised <10  
May 2024 Mortgages Residential Mortgages Bridging Loan <10  
May 2024 Mortgages Residential Mortgages First Charge (Repayment) 446 37%
May 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 14 <30
May 2024 Mortgages Residential Mortgages Second Charge Mortgage 31 <30
May 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10  
May 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10  
May 2024 Pensions and Annuities Annuities Being Categorised <10  
May 2024 Pensions and Annuities Annuities Conventional Annuities 36 41%
May 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10 <30
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being Categorised <10  
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 21 36%
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10  
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes)   <30
May 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS <10  
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Being Categorised <10  
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Mortgages   <30
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 231 41%
May 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
May 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
May 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes)   <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised 11  
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 26 <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10  
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Family Pension Trusts    
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 33 42%
May 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 87%
June 2024 Banking and Payments Banking Services Being Categorised <10  
June 2024 Banking and Payments Banking Services CHAPS Payments <10 <30
June 2024 Banking and Payments Banking Services Executorships or Trusteeships <10 <30
June 2024 Banking and Payments Banking Services Foreign Currency <10 <30
June 2024 Banking and Payments Banking Services International Transfers 23 <30
June 2024 Banking and Payments Banking Services Safe Custody <10 <30
June 2024 Banking and Payments Business Banking Being Categorised <10  
June 2024 Banking and Payments Business Banking Business Current Accounts 270 45%
June 2024 Banking and Payments Business Banking Business Overdrafts 11  
June 2024 Banking and Payments Business Banking Merchant Services 38 <30
June 2024 Banking and Payments Business Lending Being Categorised <10  
June 2024 Banking and Payments Business Lending Bounce Back Loans (BBLS) 21 21%
June 2024 Banking and Payments Business Lending Business Loans (Not secured on land) 16 <30
June 2024 Banking and Payments Business Lending Commercial Mortgages <10 <30
June 2024 Banking and Payments Business Lending Coronavirus Business Interruption Loans (CBILS) <10  
June 2024 Banking and Payments Business Lending Recovery Loans (RLS) <10  
June 2024 Banking and Payments Credit Card Accounts Balance Transfers <10 <30
June 2024 Banking and Payments Credit Card Accounts Being Categorised <10  
June 2024 Banking and Payments Credit Card Accounts Credit Cards 6196 26%
June 2024 Banking and Payments Payment Services Account Information Services (Open Banking) <10 <30
June 2024 Banking and Payments Payment Services Being Categorised <10  
June 2024 Banking and Payments Payment Services Electronic Money (e-money) 738 37%
June 2024 Banking and Payments Payment Services Money Remittance 11 <30
June 2024 Banking and Payments Payment Services Payment Initiation Services (Open Banking)   <30
June 2024 Banking and Payments Payment Services Payment Instruments 10 <30
June 2024 Banking and Payments Payment Services Payments Charged to Mobile Phone Bill <10  
June 2024 Banking and Payments Payment Services Pre-paid Cards <10 <30
June 2024 Banking and Payments Personal Bank Accounts Being Categorised 13  
June 2024 Banking and Payments Personal Bank Accounts Cheques 23 <30
June 2024 Banking and Payments Personal Bank Accounts Current Accounts 2650 40%
June 2024 Banking and Payments Personal Bank Accounts Debit Cards 129 37%
June 2024 Banking and Payments Personal Bank Accounts Direct Debits 17 <30
June 2024 Banking and Payments Personal Bank Accounts Online Banking 34 44%
June 2024 Banking and Payments Personal Bank Accounts Overdrafts 361 47%
June 2024 Banking and Payments Personal Bank Accounts Packaged Bank Accounts 52 <30
June 2024 Banking and Payments Personal Bank Accounts Standing Orders <10 <30
June 2024 Banking and Payments Savings Being Categorised <10  
June 2024 Banking and Payments Savings Cash ISAs (including cash lifetime ISAs and help to buy ISAs) 115 50%
June 2024 Banking and Payments Savings Deposits and Savings Accounts (excluding Cash ISAs) 89 43%
June 2024 Banking and Payments Savings Premium Bonds (NS&I only) 29 <30
June 2024 Banking and Payments Savings Savings Certificates or Bonds <10 <30
June 2024 Being Confirmed Being Categorised Being Categorised 23 <30
June 2024 Consumer Credit Credit Services Credit Broking 15 <30
June 2024 Consumer Credit Credit Services Credit Records 44 40%
June 2024 Consumer Credit Debt Services Being Categorised <10  
June 2024 Consumer Credit Debt Services Debt Adjusting <10  
June 2024 Consumer Credit Debt Services Debt Collection 81 <30
June 2024 Consumer Credit Debt Services Debt Counselling (inc. Debt Management Plans) <10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Catalogue Shopping 240 25%
June 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Motor) 903 28%
June 2024 Consumer Credit Finance Linked to Goods and Services Conditional Sale (Non-motor) 18 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Motor) 6133 22%
June 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Non-motor, non-rent to own) <10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Hire Purchase (Rent to own) <10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Motor) 157 41%
June 2024 Consumer Credit Finance Linked to Goods and Services Hiring, Leasing or Renting (Non-motor) 10 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Motor) 41 <30
June 2024 Consumer Credit Finance Linked to Goods and Services Point of Sale Loans (Non-motor) 409 58%
June 2024 Consumer Credit Finance Linked to Goods and Services Store Card Accounts 33 <30
June 2024 Consumer Credit Loans Being Categorised <10  
June 2024 Consumer Credit Loans Guarantor Loans 16 <30
June 2024 Consumer Credit Loans Home Credit <10  
June 2024 Consumer Credit Loans Logbook Loans <10  
June 2024 Consumer Credit Loans Pawnbroking <10 <30
June 2024 Consumer Credit Loans Personal Loans 554 33%
June 2024 Consumer Credit Loans Short Term Lending (Instalment Loans) 63 24%
June 2024 Consumer Credit Loans Short Term Lending (Payday Loans) 49 <30
June 2024 Consumer Credit Loans Short Term Lending (Running Account Credit) <10 <30
June 2024 Funeral Planning Services Funeral Plans Pre-paid Funeral Plans 25 <30
June 2024 Insurance Animal Insurance Being Categorised <10  
June 2024 Insurance Animal Insurance Horse Insurance <10 <30
June 2024 Insurance Animal Insurance Pet Insurance 152 42%
June 2024 Insurance Household and Commercial Property Insurance Being Categorised 13  
June 2024 Insurance Household and Commercial Property Insurance Building Guarantees 21 <30
June 2024 Insurance Household and Commercial Property Insurance Buildings Insurance 633 41%
June 2024 Insurance Household and Commercial Property Insurance Commercial Property Insurance 71 42%
June 2024 Insurance Household and Commercial Property Insurance Contents Insurance 132 42%
June 2024 Insurance Household and Commercial Property Insurance Home Emergency Insurance 148 39%
June 2024 Insurance Household and Commercial Property Insurance Household Warranties 61 37%
June 2024 Insurance Household and Commercial Property Insurance Marine Insurance <10  
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Being Categorised <10  
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 19 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Card Protection Insurance <10  
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Commercial Legal Expenses Insurance <10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Covenant Indemnity Insurance    
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Legal Expenses Insurance 48 36%
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Rent Protection Insurance <10 <30
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Non-wedding insurance)    
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance) <10  
June 2024 Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10  
June 2024 Insurance Life and Critical Illness Cover Being Categorised <10  
June 2024 Insurance Life and Critical Illness Cover Critical Illness Cover 34 14%
June 2024 Insurance Life and Critical Illness Cover Family Income Plan <10  
June 2024 Insurance Life and Critical Illness Cover Term Assurance 68 14%
June 2024 Insurance Life and Critical Illness Cover Term Assurance (Life Only)    
June 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Non-reviewable) 30 <30
June 2024 Insurance Life and Critical Illness Cover Whole of Life Assurance (Reviewable) 36 27%
June 2024 Insurance Medical Insurance Being Categorised <10  
June 2024 Insurance Medical Insurance Income Protection Insurance 53 12%
June 2024 Insurance Medical Insurance Personal Accident Insurance <10  
June 2024 Insurance Medical Insurance Private Medical or Dental Insurance 148 26%
June 2024 Insurance Motor Insurance Being Categorised <10  
June 2024 Insurance Motor Insurance Car or Motorcycle Insurance 1202 49%
June 2024 Insurance Motor Insurance Caravan Insurance 12 <30
June 2024 Insurance Motor Insurance Commercial Vehicle Insurance 69 48%
June 2024 Insurance Motor Insurance GAP (Guaranteed Asset Protection Insurance) <10 <30
June 2024 Insurance Motor Insurance Motor Warranties 29 <30
June 2024 Insurance Motor Insurance Roadside Assistance Insurance 46 39%
June 2024 Insurance Personal Belongings Insurance (Standalone) Being Categorised <10  
June 2024 Insurance Personal Belongings Insurance (Standalone) Bicycle Insurance <10  
June 2024 Insurance Personal Belongings Insurance (Standalone) Gadget Insurance 34 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Golf Equipment Insurance <10 <30
June 2024 Insurance Personal Belongings Insurance (Standalone) Jewellery Insurance <10  
June 2024 Insurance Personal Belongings Insurance (Standalone) Mobile Phone Insurance 53 43%
June 2024 Insurance Personal Belongings Insurance (Standalone) Photography Equipment Insurance   <30
June 2024 Insurance PPI (Payment Protection Insurance) Being Categorised <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Business Loan)   <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Credit Card) <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Hire Purchase) <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Mortgage) 10 <30
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Personal Loan) <10  
June 2024 Insurance PPI (Payment Protection Insurance) PPI (Store Card) <10  
June 2024 Insurance Travel Insurance Cover Being Categorised <10  
June 2024 Insurance Travel Insurance Cover Travel Insurance 229 44%
June 2024 Investments Bonds and Non-Deposit Savings Plans Being Categorised <10  
June 2024 Investments Bonds and Non-Deposit Savings Plans Children's Savings Plans 13 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Corporate Bonds <10  
June 2024 Investments Bonds and Non-Deposit Savings Plans Fixed Rate Bonds 14 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Long Term Care Bonds <10  
June 2024 Investments Bonds and Non-Deposit Savings Plans Mini-bonds 13 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Offshore Bonds <10 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans Unit Linked Bonds 20 <30
June 2024 Investments Bonds and Non-Deposit Savings Plans With-profits Bonds <10 <30
June 2024 Investments Derivatives CFDs (Contracts for Difference) 16 <30
June 2024 Investments Derivatives Rolling Spot Forex    
June 2024 Investments Derivatives Spread Betting <10 <30
June 2024 Investments Endowments Being Categorised <10  
June 2024 Investments Endowments Endowment Plans (Unit Linked)   <30
June 2024 Investments Endowments Endowment Plans (With-profits) <10  
June 2024 Investments Endowments Mortgage Endowments (Unit Linked) <10 <30
June 2024 Investments Endowments Mortgage Endowments (With-profits) <10 <30
June 2024 Investments Investment Funds Being Categorised <10  
June 2024 Investments Investment Funds Exchange Traded Funds <10  
June 2024 Investments Investment Funds Investment Trusts 15 <30
June 2024 Investments Investment Funds OEICs (Open-ended Investment Companies) <10 <30
June 2024 Investments Investment Funds Unit Trusts <10 <30
June 2024 Investments ISAs and PEPs Being Categorised <10  
June 2024 Investments ISAs and PEPs Innovative Finance ISA <10  
June 2024 Investments ISAs and PEPs Lifetime ISA (investment only) <10 <30
June 2024 Investments ISAs and PEPs PEPs (Personal Equity Plan) <10  
June 2024 Investments ISAs and PEPs Stocks and Shares ISA 97 31%
June 2024 Investments Mixed Investment Portfolios Advisory Service 28 <30
June 2024 Investments Mixed Investment Portfolios Being Categorised <10  
June 2024 Investments Mixed Investment Portfolios Discretionary Service <10 <30
June 2024 Investments Non-mainstream Investments Being Categorised <10  
June 2024 Investments Non-mainstream Investments Crowdfunding (investment-based) <10 <30
June 2024 Investments Non-mainstream Investments Direct Property Investments    
June 2024 Investments Non-mainstream Investments EIS (Enterprise Investment Scheme) <10  
June 2024 Investments Non-mainstream Investments Peer to peer lending (Lending money) <10  
June 2024 Investments Non-mainstream Investments UCIS (Unregulated Collective Investment Scheme)    
June 2024 Investments Stocks and Shares Being Categorised <10  
June 2024 Investments Stocks and Shares Employee Share Scheme <10 <30
June 2024 Investments Stocks and Shares Share Dealings 46 30%
June 2024 Investments Structured Investments Capital Protected Structured Products <10  
June 2024 Mortgages Buy-to-let Mortgages Being Categorised <10  
June 2024 Mortgages Buy-to-let Mortgages Buy-to-let Mortgage (Consumer or Non-consumer) 52 30%
June 2024 Mortgages Equity Release Being Categorised <10  
June 2024 Mortgages Equity Release Home Reversion Plans    
June 2024 Mortgages Equity Release Lifetime Mortgage 17  
June 2024 Mortgages Equity Release Shared Appreciation Mortgage <10  
June 2024 Mortgages Residential Mortgages Being Categorised <10  
June 2024 Mortgages Residential Mortgages Bridging Loan <10  
June 2024 Mortgages Residential Mortgages First Charge (Repayment) 387 29%
June 2024 Mortgages Residential Mortgages Help to Buy and Shared Equity Loans 11 <30
June 2024 Mortgages Residential Mortgages Second Charge Mortgage 23 <30
June 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs AVC (Additional Voluntary Contributions) provided by OPS <10 <30
June 2024 Pensions and Annuities Additional Voluntary Contributions including  FSAVCs FSAVC (Free Standing Additional Voluntary Contributions) <10 <30
June 2024 Pensions and Annuities Annuities Being Categorised <10  
June 2024 Pensions and Annuities Annuities Conventional Annuities 38 39%
June 2024 Pensions and Annuities Annuities Enhanced or Impaired Life Annuities <10  
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Being Categorised <10  
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Benefit Transfer (Not to SIPP) 22 50%
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Defined Contribution Transfer (Not to SIPP) <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) EPP  (Executive Pension Plans) <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) SSAS (Small Self Administered Schemes) <10 <30
June 2024 Pensions and Annuities Occupational Pension Schemes (OPS) Transfer between two OPS   <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Being Categorised <10  
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Pension Term Assurance <10  
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Personal Pensions 259 49%
June 2024 Pensions and Annuities Private Pensions (not SIPPs) QROPS (Qualifying Recognised Overseas Pension Scheme) <10 <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) Section 32 Plans <10 <30
June 2024 Pensions and Annuities Private Pensions (not SIPPs) SERPS (State Earnings Related Pensions Schemes) <10 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Being Categorised 18  
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Defined Benefit Transfer (To SIPP) 33 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Discretionary Fund Management (DFM) <10 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Investment Platforms <10 <30
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) Standard Investments 41 38%
June 2024 Pensions and Annuities Self-Invested Personal Pensions (SIPPs) UCIS and other Non-Standard Investments <10 77%
      Grand total 275,859 37%