For businesses
Other complaints
We often see complaints which aren't directly related to specific financial products. Find out more about how we can help, and what we can do to put things right.
Do you have a complaint?
Complaints we deal with
To find out more about other types of complaints we receive and how we can help, choose the relevant area below.
More information for financial firms
- How we resolve complaints
- Before we get involved
- Time limits for businesses
- What to send us when we're dealing with a complaint about your firm
- Look at our complaints data
Businesses and consumer advisers can contact our Business Support Hub for information on how the we might look at a complaint, or for guidance on our rules and how we work. We also work with businesses and other organisations to help prevent complaints.
