We're in the National Centre for Diversity’s top 100 champions of equality, diversity and inclusion...

The Financial Ombudsman Service has been named by the National Centre for Diversity in its annual index for 2019 as one of the top 100 champions of equality, diversity and inclusion. 

The index is a list of the top 100 organisations, across the UK’s public, private and third sectors, that make a difference in the workplace and promote fairness, respect, equality, diversity, inclusion and engagement. We recently published our own annual Equality, Diversity and Inclusion report that sets out everything we’ve done over the past year to help make our workplace more equal, diverse and inclusive, as well as what we’ll be working on next.

Latest news

Misunderstanding of Debt Arrangement Scheme could be causing stress for consumers in Scotland

24 March 2025

A lack of awareness from firms about Scotland’s Debt Arrangement Scheme (DAS) could be negatively impacting consumers in Scotland, the Financial Ombudsman Service has warned this Debt Awareness Week.

Press release Credit and borrowing money

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Financial Ombudsman Service receives 40% more cases when compared to the same time last year

4 March 2025

The Financial Ombudsman Service is continuing to receive high levels of complaints from consumers and small businesses, according to new figures published today.

Press release Complaints data Data and Insight Q3 complaints data

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Baroness Manzoor announces she is stepping down after completing two terms

10 February 2025

Baroness Manzoor CBE, Chairman of the Financial Ombudsman Service, is stepping down after successfully serving two terms of office when her current term expires on 1 August 2025.

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