We're in the National Centre for Diversity’s top 100 champions of equality, diversity and inclusion...

The Financial Ombudsman Service has been named by the National Centre for Diversity in its annual index for 2019 as one of the top 100 champions of equality, diversity and inclusion. 

The index is a list of the top 100 organisations, across the UK’s public, private and third sectors, that make a difference in the workplace and promote fairness, respect, equality, diversity, inclusion and engagement. We recently published our own annual Equality, Diversity and Inclusion report that sets out everything we’ve done over the past year to help make our workplace more equal, diverse and inclusive, as well as what we’ll be working on next.

Latest news

Ombudsman News 192

27 June 2024

Welcome to the latest edition of Ombudsman News. In this edition, we highlight our consultation on charging Claims Management Companies and other professional representatives. We also share details of roles we’re currently recruiting for.

Recruitment CMC Consultations and responses

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Proactively settled complaints to continue

12 June 2024

Our proactive settlement scheme gives financial businesses the opportunity to resolve a complaint early on in our process. Some changes will apply to the way the scheme runs from the end of June 2024. 

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Financial Ombudsman Service announces new charity partnership with Sands

30 May 2024

Following a companywide vote, Sands, the UK’s leading pregnancy and baby loss charity, was chosen to be supported over the next two years.

Press release

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