Financial Ombudsman Service continues to see a fall in cases
29 October 2025
Our Q2 2025/26 complaints data shows that new cases coming to us have dropped by more than a third, as professional representatives bring fewer cases.
We're in the National Centre for Diversity’s top 100 champions of equality, diversity and inclusion...
The Financial Ombudsman Service has been named by the National Centre for Diversity in its annual index for 2019 as one of the top 100 champions of equality, diversity and inclusion.
The index is a list of the top 100 organisations, across the UK’s public, private and third sectors, that make a difference in the workplace and promote fairness, respect, equality, diversity, inclusion and engagement. We recently published our own annual Equality, Diversity and Inclusion report that sets out everything we’ve done over the past year to help make our workplace more equal, diverse and inclusive, as well as what we’ll be working on next.
Latest news
Keep your pension safe from scammers, warns the Financial Ombudsman Service
18 September 2025
Over the past five years hundreds of people have fallen victim to potential pension scams, the Financial Ombudsman Service revealed today.
Financial Ombudsman Service celebrates one year anniversary in Belfast with investigator recruitment drive
11 September 2025
A year on from the opening of our Belfast hub, we announce 32 new investigator positions.