News

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Caversham Finance Limited, trading as BrightHouse

30 March 2020

Caversham Finance Limited, trading as BrightHouse, is in administration.

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Uncle Buck Finance LLP

27 March 2020

Uncle Buck Finance LLP, known as Uncle Buck, went into administration on 27 March 2020.

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Annual increase to our award limits

23 March 2020

The Financial Conduct Authority (FCA) has confirmed the annual increase to our award limits.

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Ombudsman News issue 150

13 March 2020

Our 150th edition of Ombudsman News covers our recent complaints data, insight report and more.

Q3 data Q2 data Insurance Misrepresentation Diversity, inclusion and wellbeing reports

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Financial Ombudsman Service warns of risks of getting insurance details wrong

12 March 2020

The Financial Ombudsman Service is highlighting the problems people can face when they find that they are not fully insured for what they need.

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Flybe entering administration

5 March 2020

We’re aware of news reports that the airline Flybe has entered administration.

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Information for consumers and businesses about financial services complaints caused or affected by coronavirus

5 March 2020

Coronavirus, or covid-19, is affecting holidays, travel plans and events.

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We've published our latest quarterly data

12 February 2020

Today we’ve published data showing the number of complaints we received between October and December 2019.

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Financial Ombudsman Service named as top employer in Stonewall's Top 100 for 2020

30 January 2020

The Financial Ombudsman Service has been named one of the most inclusive employers in Britain by lesbian, gay, bi and trans equality charity Stonewall in its Top 100 Employers list for 2020.

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.