Our strategic plans and budget 2019/2020
29 March 2019
Today, we’ve published our strategic plans and budget for the next financial year. This has been approved by the FCA.
See our media centre for press office contact details.
Filter by
No-deal Brexit: what it would mean for consumers and the Financial Ombudsman Service
13 March 2019
This information is relevant to UK consumers of businesses established in the European Economic Area (EEA) in the event that the UK leaves the European Union (EU) without a withdrawal agreement. This page was first published in March 2019.
Latest complaints data on individual financial businesses
13 March 2019
Today we've published our latest six-monthly complaints data on individual businesses and groups.
FCA confirms increase to our award limits
12 March 2019
Following consultation, the FCA has confirmed that our award limits are increasing.
Curo Transatlantic Limited and SRC Transatlantic Limited
28 February 2019
On February 25 2019, Curo Transatlantic Limited and its parent, SRC Transatlantic Limited, went into administration.
We're in the National Centre for Diversity’s top 100 champions of equality, diversity and inclusion...
15 February 2019
The Financial Ombudsman Service has been named by the National Centre for Diversity in its annual index for 2019 as one of the top 100 champions of equality, diversity and inclusion.
Ombudsman News issue 147 - dealing with debt
5 February 2019
In 2018, we dealt with around 3,300 enquiries about debt collection and took on over 1,000 new complaints for investigation.
Our equality, diversity and inclusion report 2018
30 January 2019
Today we’ve published our equality, diversity and inclusion report 2018.
Consultation opens on our strategic plans and budget for 2019/20
17 December 2018
Today we published a public consultation about our proposed strategic plans and budget for the financial year 2019/20.
