News

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Financial Ombudsman Service warns of risks of getting insurance details wrong

12 March 2020

The Financial Ombudsman Service is highlighting the problems people can face when they find that they are not fully insured for what they need.

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Flybe entering administration

5 March 2020

We’re aware of news reports that the airline Flybe has entered administration.

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Information for consumers and businesses about financial services complaints caused or affected by coronavirus

5 March 2020

Coronavirus, or covid-19, is affecting holidays, travel plans and events.

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We've published our latest quarterly data

12 February 2020

Today we’ve published data showing the number of complaints we received between October and December 2019.

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Financial Ombudsman Service named as top employer in Stonewall's Top 100 for 2020

30 January 2020

The Financial Ombudsman Service has been named one of the most inclusive employers in Britain by lesbian, gay, bi and trans equality charity Stonewall in its Top 100 Employers list for 2020.

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Consultation opens on our strategic plans and budget for 2020/2021

16 December 2019

Today we’ve published a public consultation on our proposed plans and budget for 2020/2021 and our future strategy, looking ahead to 2025 and beyond.

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CashEuroNet (QuickQuid)

25 October 2019

We understand that CashEuroNet, which includes the QuickQuid trading name, is in administration.

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Information for customers of Berkeley Burke SIPP Administration Limited

18 September 2019

We are aware of the recently announced news that Berkeley Burke SIPP Administration (BBSAL) has gone into administration.

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We’ve published our complaints data about individual businesses

11 September 2019

Today we’ve published data showing how many complaints we received about individual businesses between January to June 2019.

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.