Welcome to the latest edition of Ombudsman News. In this edition, we highlight our consultation on charging Claims Management Companies and other professional representatives. We also share details of roles we’re currently recruiting for.
See our previous editions of Ombudsman News.
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The consultation on our proposals to charge Claims Management Companies and professional representatives is closing on 4 July 2024.
We’re keen to receive feedback and responses on our proposals, including the amount of the fee and how it will work.
If you’re ready for a career move and want to make a real difference, we want to hear from you.
We’re currently recruiting to roles in our casework, HR, Legal and IT teams. Find out more about us and the work of the Financial Ombudsman Service on our website.
7 February 2025
The Financial Ombudsman Service has announced that it will be proceeding with a proposal to charge professional representatives to refer a case to its service.
11 December 2024
The Financial Ombudsman Service will keep costs lower for businesses and further improve its value for money as it faces continued high demand in the year ahead, according to proposals published today.
15 November 2024
We launch a ‘Call for Input’ jointly with the Financial Conduct Authority (FCA) to create stability for consumers and businesses.
