Look at previous editions of Ombudsman News - our newsletter for people interested in financial complaints, and how to settle or prevent them - to catch-up on the latest:
Welcome to the latest edition of Ombudsman News. In this edition we highlight our roundtable discussion on motor insurance complaints and our blog about the recent issues we’ve seen in vehicle theft claims. We also share our Annual Report and Accounts for 2021/22 financial year and our Feedback Statement to the Future Funding Discussion Paper, as well as our newest senior staff appointment.
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our latest blog about trends in travel insurance complaints following the pandemic, our updated guidance for consumers about fraud and scams and the episode we featured in on BBC One’s Rip Off Britain. We also share our newly published guidance for consumers and businesses about mobile phone and gadget insurance.
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our recently published complaints data, which includes complaints data about financial products and services and about individual businesses. We also share our new online guidance for consumers and businesses about unregulated collective investment schemes (UCIS).
Welcome to the latest edition of Ombudsman News. In this edition, we highlight the recent announcement of two new senior appointments and our newly published online guidance about complaints that involve gambling-related harm. We also share our recent blog aimed at funeral plan providers joining our jurisdiction this week.
Welcome to the latest edition of Ombudsman News. In this edition, we share news of our new Chief Executive and Chief Ombudsman, and outline the Discussion Paper earlier this month about possible changes to our future funding model. We also highlight our latest annual complaints data for the last financial year.
Welcome to the latest edition of Ombudsman News. In this edition we share our strategic measures update which outlines our performance in 2022/21 and the results from our temporary outcome codes initiative. We also highlight our online resource for consumers and for financial businesses about our approach to vehicle breakdown cover complaints.
Welcome to the latest edition of Ombudsman News. In this edition we share a summary of what’s covered in our recently published plans and budget for the year ahead, outline changes to our award limits from next month and share links to our online guidance for consumers about storm damage complaints.
Welcome to the latest edition of Ombudsman News. In this edition we highlight our complaints data for October to December 2021, and our recently published diversity, inclusion and wellbeing report. We also share our online guidance for financial businesses about our approach to complaints about storm and flood damage.
Welcome to the latest edition of Ombudsman News. In this edition we highlight that there is still time to respond to our plans and budget consultation for 2022/23, and some of the topics covered in our recently published blogs, including an update on work happening to resolve cases that fall within the scope of the temporary amendment to the way we report business-specific complaints data.
