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28 September 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our recently published complaints data, which includes complaints data about financial products and services and about individual businesses.
22 September 2022
Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.
7 September 2022
The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).
27 July 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight the announcement of two new senior appointments and our newly published online guidance about complaints that involve gambling-related harm. We also share our recent blog aimed at funeral plan providers joining our jurisdiction this week.
20 July 2022
Complaints down but customers continue to report changes to premiums may be unfair.
18 July 2022
The Financial Ombudsman is announcing the appointments of James Dipple-Johnstone to the role of Deputy Chief Ombudsman and Karl Khan as Chief Operating Officer.
29 June 2022
Welcome to the latest edition of Ombudsman News. In this edition, we share news of our new Chief Executive and Chief Ombudsman, and outline the Discussion Paper we published earlier this month about possible changes to our future funding model.
28 June 2022
The Financial Ombudsman Service has published its annual complaints data for the 2021/22 financial year.
14 June 2022
The Financial Ombudsman Service has today published a Discussion Paper on possible changes to its future funding model.
