Diversity, inclusion and wellbeing: our progress in 2022

Financial Ombudsman Service publishes report on diversity, inclusion and wellbeing for 2022.

The report shares data and information about our gender and ethnicity pay gap for 2022. It outlines what we’ve achieved against the targets we set, where we still have more work to do, and our plans for the years ahead. 

Read the report or find out more about our work on diversity, inclusion and wellbeing and how we help make the Financial Ombudsman a diverse and inclusive workplace.

Latest news

Ombudsman News 192

27 June 2024

Welcome to the latest edition of Ombudsman News. In this edition, we highlight our consultation on charging Claims Management Companies and other professional representatives. We also share details of roles we’re currently recruiting for.

Recruitment CMC Consultations and responses

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Proactively settled complaints to continue

12 June 2024

Our proactive settlement scheme gives financial businesses the opportunity to resolve a complaint early on in our process. Some changes will apply to the way the scheme runs from the end of June 2024. 

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Financial Ombudsman Service announces new charity partnership with Sands

30 May 2024

Following a companywide vote, Sands, the UK’s leading pregnancy and baby loss charity, was chosen to be supported over the next two years.

Press release

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