Financial Ombudsman Service appoints Chief Operating Officer
8 January 2025
The Financial Ombudsman Service has announced the appointment of Marc Harris as Chief Operating Officer.
Advice for consumers impacted by Flybe entering administration
We are aware of the recently announced news that Flybe has gone into administration.
The Civil Aviation Authority (CAA) has published advice to UK consumers impacted by Flybe entering administration on 28 January 2023.
Flybe has advised travellers who had flights booked with them to not travel to the airport unless you have arranged an alternate flight with another company.
If your purchase is not ATOL/ABTA covered or you incur additional costs because of Flybe entering administration, you can contact your bank or credit provider to see if you can make a section 75 or chargeback claim.
We have information on our website about how we can help if you’re unhappy with your bank or credit provider’s response.
Latest news
Financial Ombudsman Service receives more than 4,800 new cases from businesses
16 December 2024
The Financial Ombudsman Service for small businesses has received more than 4,800 new cases from businesses so far this financial year, new figures have revealed.
High demand for Financial Ombudsman Service continues while business fees remain at lower levels
11 December 2024
The Financial Ombudsman Service will keep costs lower for businesses and further improve its value for money as it faces continued high demand in the year ahead, according to proposals published today.