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CCTBF minutes December 2021 (pdf)
Published 16/02/2022 Last updated 16/02/2022
CCTBF Terms of Reference (pdf)
Published 16/02/2022 Last updated 16/02/2022
chart data q3 2024 25 complaints by pro reps (xlsx)
Published 04/03/2025 Last updated 04/03/2025
Claims Management Ombudsman logo (zip)
Published 20/12/2021 Last updated 20/12/2021
CMC Polish Consumer Leaflet (pdf)
Published 05/06/2019 Last updated 05/06/2019
CMC product complaints data Q2 2020 21 (xlsx)
Published 09/11/2020 Last updated 24/11/2021
CMC complaints - Q1-Q3 and year to date (xlsx)
Published 17/03/2020 Last updated 17/03/2020
Consumer leaflet Welsh (pdf)
Published 01/02/2021 Last updated 01/02/2021
Early resolution data H1 2020 (xlsx)
Published 29/09/2020 Last updated 29/09/2020
Early resolution data H1 2023 (xlsx)
Published 11/10/2023 Last updated 11/10/2023
