Each year we receive thousands of complaints in the wake of banking fraud and scams.
In the latest ombudsman news, we share our insight into these disputes and how we resolve them fairly. And we bring together expert perspectives on the what more needs to be done in the fight against fraud.
Read the latest edition (PDF 549KB) and subscribe to ombudsman news.
4 March 2025
The Financial Ombudsman Service is continuing to receive high levels of complaints from consumers and small businesses, according to new figures published today.
10 February 2025
Baroness Manzoor CBE, Chairman of the Financial Ombudsman Service, is stepping down after successfully serving two terms of office when her current term expires on 1 August 2025.
7 February 2025
The Financial Ombudsman Service has announced that it will be proceeding with a proposal to charge professional representatives to refer a case to its service.
