Complaints jump by 40% year on year
24 October 2024
The number of financial complaints we received in the first half of 2024 rose by over 40%.
We’ve published our complaints data from the first half of 2022
Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.
We received a total of almost 73,000 complaints in this period. We upheld 37% of complaints we received.
For the full data set and analysis, see our half-yearly complaints data.
We’ve also published our latest half-yearly data showing the number of complaints received about individual claims management companies (CMCs).
Latest news
New data reveals 70% jump in financial complaints
29 August 2024
Complaints about financial products have increased by 70% in the past 12 months when compared to the equivalent figure from last year.
Financial complaints have risen by 20% according to latest half-yearly data
1 May 2024
Our newly published data shows the number of financial complaints received in the second half of 2023 rose by a fifth.