Complaints jump by 40% year on year
24 October 2024
The number of financial complaints we received in the first half of 2024 rose by over 40%.
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New data reveals 70% jump in financial complaints
29 August 2024
Complaints about financial products have increased by 70% in the past 12 months when compared to the equivalent figure from last year.
Financial complaints have risen by 20% according to latest half-yearly data
1 May 2024
Our newly published data shows the number of financial complaints received in the second half of 2023 rose by a fifth.
Credit card complaints hit all time high
1 March 2024
Our latest complaints data publication shows that perceived unaffordable lending has driven complaints relating to credit cards to their highest quarterly level.
Ombudsman News 187
14 December 2023
In this edition, we share our latest quarterly complaints data. We also highlight our Plans and Budget Consultation for the 2024/25 financial year and our opening hours over the festive period.
Vehicle issues now account for a quarter of all financial complaints
14 December 2023
Complaints relating to vehicle issues now make up 25% of all cases, according to new data released today by the Financial Ombudsman Service.
We’ve published our complaints data from the first half of 2023
11 October 2023
Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.
Motor and building insurance complaints hit five-year high
14 September 2023
Complaints about buildings, car and motorcycle insurance have reached a five-year high, according to new figures published by the Financial Ombudsman Service today.
Financial Ombudsman Service publishes its latest quarterly complaints data
2 November 2022
The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).
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