Financial Ombudsman Service publishes Feedback Statement on Future Funding Discussion Paper

The Financial Ombudsman Service has today published its Feedback Statement on its Future Funding Discussion Paper.

The Future Funding Discussion Paper was published in June 2022. The Feedback Statement sets out the Financial Ombudsman’s response to submissions received on the Discussion Paper. Read the full Feedback Statement.

The Financial Ombudsman Service will publish a consultation on its plans and budget for 2023/24 in December. 

Latest news

Financial Ombudsman Service predicts it will receive over 37,000 fraud and scams complaints next year

23 January 2025

We anticipate that fraud and scams will account for 35% of our incoming banking and loan cases in the next financial year.

Press release Fraud and scams Strategic plans and budget

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Financial Ombudsman Service appoints Chief Operating Officer

8 January 2025

The Financial Ombudsman Service has announced the appointment of Marc Harris as Chief Operating Officer.

Press release

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Financial Ombudsman Service receives more than 4,800 new cases from businesses

16 December 2024

The Financial Ombudsman Service for small businesses has received more than 4,800 new cases from businesses so far this financial year, new figures have revealed.

SME Press release

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