Financial Ombudsman Service publishes consultation on strategic plans and budget for 2023/24

The Financial Ombudsman Service has today published a consultation on its strategic plans and budget for 2023/24.

The consultation is open until 31 January 2023. Read the full consultation and find out how to send us your response

The Financial Ombudsman Service will publish its final plans and budget for 2023/24 before the end of the current financial year, after it has been approved by the Financial Conduct Authority (FCA).

Latest news

Financial Ombudsman Service predicts it will receive over 37,000 fraud and scams complaints next year

23 January 2025

We anticipate that fraud and scams will account for 35% of our incoming banking and loan cases in the next financial year.

Press release Fraud and scams Strategic plans and budget

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Financial Ombudsman Service appoints Chief Operating Officer

8 January 2025

The Financial Ombudsman Service has announced the appointment of Marc Harris as Chief Operating Officer.

Press release

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Financial Ombudsman Service receives more than 4,800 new cases from businesses

16 December 2024

The Financial Ombudsman Service for small businesses has received more than 4,800 new cases from businesses so far this financial year, new figures have revealed.

SME Press release

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