It’s a review of everything we’ve done over the past year to help make our workplace more equal, diverse and inclusive – and what we need to do to improve.

A strong commitment to equality, diversity and inclusion is important for us, as it broadens our perspective and helps us understand and serve our customers.

Latest news

Consumers in Scotland lodge over 1,300 fraud and scam complaints

31 January 2025

Fraud and scam complaints from people living in Scotland have increased by almost 40% year-on-year.

Fraud and scams Press release

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Consumers in the North West lodge nearly 3,000 fraud and scam complaints

31 January 2025

Fraud and scam complaints from people living in the North West of England have increased by a third year-on-year.

Press release Fraud and scams

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Londoners lodge almost 7,000 fraud and scam complaints

31 January 2025

Fraud and scam complaints from people living in London have increased by a third year-on-year.

Fraud and scams Press release

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