Annual report and accounts 2018/2019

Our Chair has written to the FCA in regards to the consultation on introducing a fee for Claims Management Companies (‘CMCs’)
bringing cases to the Financial Ombudsman Service.

We launch a ‘Call for Input’ jointly with the Financial Conduct Authority (FCA) to create stability for consumers and businesses.

Press release CMC Consultations and responses

This Halloween beware of ‘ghost broker’ deals that are too good to be true or risk being scammed by fraudsters.

Motor Insurance Fraud and scams Press release