Today we’ve published data showing the number of complaints we received about individual businesses between 1 July and 31 December 2021.
We received a total of around 73,200 complaints in this period. We upheld 37% of complaints we received.
For the full data set and analysis, see our half-yearly complaints data page.
We’ve also published our latest half-yearly data showing the number of complaints received about individual claims management companies (CMCs).
4 March 2025
The Financial Ombudsman Service is continuing to receive high levels of complaints from consumers and small businesses, according to new figures published today.
24 October 2024
The number of financial complaints we received in the first half of 2024 rose by over 40%.
29 August 2024
Complaints about financial products have increased by 70% in the past 12 months when compared to the equivalent figure from last year.
