Financial Ombudsman Service predicts it will receive over 37,000 fraud and scams complaints next year
23 January 2025
We anticipate that fraud and scams will account for 35% of our incoming banking and loan cases in the next financial year.
Welcome to our latest Ombudsman News. Here you can read our annual complaints data and insight, as well as our strategy for the next five years.
See our previous editions of Ombudsman News.
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23 January 2025
We anticipate that fraud and scams will account for 35% of our incoming banking and loan cases in the next financial year.
4 December 2024
Consumers can take some easy steps to protect themselves from unexpected financial worries this Christmas.
15 November 2024
We launch a ‘Call for Input’ jointly with the Financial Conduct Authority (FCA) to create stability for consumers and businesses.