Braille, large print or other alternative format

Find out how we can help you if youre blind or cant see well, or have dyslexia.

If you’re blind or can’t see well, or need reading support for other reasons – for example, if you have dyslexia – we can give you information in different formats, including:

  • Braille
  • audio CD and audio clips
  • coloured paper or email background
  • different font or extra spacing
  • large print

To ask for information in the format you want, call us on 020 7964 1000 or send us an email with details of your case reference number.

There are also things you can do to make text easier to read on your computer screen, such as changing the text size and colours.

Find out more about ways you can change your computer settings to make our web pages more accessible

You can find out more about our approach to making reasonable adjustments in our reasonable adjustments policy.