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Consumer wants compensation for inconvenience and delays in claim on car insurance
Decisions and case studies / Case studies
Farzana contacted us after facing multiple issues with her car insurer, and felt that she should get compensation for the distress caused and ongoing impact it would have.
Published 12/10/2021 Last updated 05/03/2025
Consumer complains after bank closes her account instead of twin sister's
Decisions and case studies / Case studies
Geraldine came to us after her bank had mistakenly closed her bank account instead of her twin sister's.
Published 12/10/2021 Last updated 05/03/2025
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