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Compensation for investment complaints
For businesses / Resolving a complaint / Understanding compensation
the investment loss, we're likely to tell you to pay interest on the investment loss up to the date you... the form of interest payable from the date of the loss up until the date the money is paid to the customer... through charges, compensation for the investment
Published 12/11/2019 Last updated 27/09/2022
Complaints that involve discrimination
For consumers / Complaints we can help with / Other complaints
the business to pay you compensation for financial loss. We could tell the business to do things differently
Published 15/05/2023 Last updated 15/05/2023
Data about financial products
Data and insight
Legal Expenses and Monetary Loss Insurance Legal Expenses and Monetary Loss Insurance <10 ... Legal Expenses and Monetary Loss Insurance Legal Expenses and Monetary Loss Insurance <10 ... Legal Expenses and Monetary
Published 28/08/2024 Last updated 19/12/2024
Home emergency insurance
For businesses / Complaints we deal with / Insurance / Home and buildings insurance
schedule expert evidence such as engineers/plumbers/loss adjuster’s report to show a breakdown of the repairs... schedule expert evidence such as engineers/plumbers/loss adjuster’s report to show a breakdown of the repairs... discounted their rent, they may have suffered
Published 03/07/2023 Last updated 03/07/2023
Pensions transfers
For consumers / Complaints we can help with / Pensions and annuities
check your attitude to risk or your capacity for loss, that is, whether you could afford or wanted to
Published 24/10/2019 Last updated 14/10/2024
Quarterly complaints data: Q4 2023/24
Data and insight / Our insight
<30 Insurance Legal Expenses and Monetary Loss Insurance Being categorised 12 <10 -... Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 102... 42% Insurance Legal Expenses and Monetary
Published 27/11/2024 Last updated 27/11/2024
Quarterly complaints data: Q2 2024/25
Data and insight / Our insight
Legal Expenses and Monetary Loss Insurance Legal Expenses and Monetary Loss Insurance <10 ... <30 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 90 ... 35% Insurance Legal Expenses and Monetary
Published 27/11/2024 Last updated 27/11/2024
Quarterly complaints data: Q1 2024/25
Data and insight / Our insight
15% Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10 ... Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)... Insurance Legal Expenses and Monetary
Published 27/11/2024 Last updated 27/11/2024
Our consumer leaflet: 'Want to take your complaint further?'
For businesses / Resolving a complaint / Leaflet for consumers
things: apologise pay an award for financial loss refund fees and charges you shouldn’t have... might want to go to court if you think the loss you’ve suffered is more than we can tell a business
Published 11/05/2019 Last updated 18/09/2024
Annual complaints data and insight 2023/24
Data and insight / Annual complaints data
Insurance Legal Expenses and Monetary Loss Insurance All products 1,839 1,485 509 ... 27% Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10 <10... <30 Insurance Legal Expenses and Monetary
Published 12/07/2024 Last updated 05/09/2024
