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Financial Ombudsman Service warns of credit hire risks

5 July 2023

Motorists who do not understand the risks of credit hire could face bills of tens of thousands of pounds the Financial Ombudsman Service has warned today.

Press release

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Financial Ombudsman Service warns of increase in ‘hybrid’ scams

28 June 2023

New data shows that in the 2022/23 financial year, the Financial Ombudsman Service received 21,918 fraud and scam complaints, up by almost a fifth when compared to the 18,450 complaints it received in 2021/22.

Press release

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Financial Ombudsman Service reveals top five most complained about products

14 June 2023

The Financial Ombudsman Service has published its annual complaints data for the 2022/23 financial year (1 April 2022 – 31 March 2023) along with insight into the common problems raised by consumers.

Press release Annual data Complaints data

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Financial Ombudsman Service publishes Feedback Statement on outcome reporting consultation

3 April 2023

Financial Ombudsman Service publishes Feedback Statement on outcome reporting consultation

Press release

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Financial Ombudsman Service publishes its Plans and Budget for 2023/24

31 March 2023

The Financial Ombudsman Service has published its Plans and Budget for 2023/24 which sets out our ambitions for the next financial year.

Press release

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Financial Ombudsman Service publishes latest complaints data about individual businesses

22 March 2023

We have published our complaints data about individual businesses for 1 July - 31 December 2022 (H2 2022).

Press release

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We're consulting on proposed changes to reporting business-specific complaints data

6 March 2023

We've published a consultation on proposed amendments to the way we report business-specific complaints data.

Outcomes code consultation Complaints data Press release Consultations and responses

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Financial Ombudsman Service publishes its latest quarterly complaints data

15 February 2023

The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).

Q3 data Complaints data Press release

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Baroness Manzoor CBE reappointed Chair of the Financial Ombudsman Service

30 January 2023

The Financial Conduct Authority (FCA), with the approval of the Treasury, has reappointed Baroness Manzoor CBE as Chair of the Financial Ombudsman Service.

Press release

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Ombudsman News

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