Our annual review 2017/2018
30 May 2018
Today sees the publication of our annual review, which reflects the achievements of our service in 2017/2018.
See our media centre for press office contact details.
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Have you been affected by the problems at TSB?
25 May 2018
We’ve been getting lots of questions about the recent computer troubles at TSB.
Our plans for 2018/19
28 March 2018
Today we’ve published our plans for the financial year 2018/2019, following formal consultation with our stakeholders.
Ombudsman publishes latest complaints data on individual financial businesses
27 March 2018
The Financial Ombudsman Service has published its latest six-monthly complaints data on individual business and groups today.
Channel 4 Dispatches
12 March 2018
The Dispatches programme on the work of the Financial Ombudsman Service gives an unfair impression of us.
Planning a holiday? Look before you book…
31 January 2018
Each year people contact us when they’ve had trouble on holiday – and haven’t had the help from their travel insurer that they expected.
A warning about scammers
19 January 2018
We’ve heard that a number of people have recently received letters from scammers claiming to be from the Financial Ombudsman Service.
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