Today the FCA announced the appointment of our new chair of the board, Baroness Zahida Manzoor CBE.

Baroness Manzoor will take up the role on 2 August 2019, succeeding Sir Nicholas Montagu who is stepping down after more than seven years in post.

Latest news

Financial Ombudsman Chair writes to FCA Chair to confirm board decision on charging professional representatives

19 November 2024

Our Chair has written to the FCA in regards to the consultation on introducing a fee for Claims Management Companies (‘CMCs’)
bringing cases to the Financial Ombudsman Service.

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Financial Ombudsman Service and FCA move to modernise redress system

15 November 2024

We launch a ‘Call for Input’ jointly with the Financial Conduct Authority (FCA) to create stability for consumers and businesses.

Press release CMC Consultations and responses

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‘Ghost brokers’ haunting the insurance market

29 October 2024

This Halloween beware of ‘ghost broker’ deals that are too good to be true or risk being scammed by fraudsters.

Motor Insurance Fraud and scams Press release

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