Today the FCA announced the appointment of our new chair of the board, Baroness Zahida Manzoor CBE.

Baroness Manzoor will take up the role on 2 August 2019, succeeding Sir Nicholas Montagu who is stepping down after more than seven years in post.

Latest news

Financial Ombudsman Service appoints Chief Operating Officer

8 January 2025

The Financial Ombudsman Service has announced the appointment of Marc Harris as Chief Operating Officer.

Press release

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Financial Ombudsman Service receives more than 4,800 new cases from businesses

16 December 2024

The Financial Ombudsman Service for small businesses has received more than 4,800 new cases from businesses so far this financial year, new figures have revealed.

SME Press release

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High demand for Financial Ombudsman Service continues while business fees remain at lower levels

11 December 2024

The Financial Ombudsman Service will keep costs lower for businesses and further improve its value for money as it faces continued high demand in the year ahead, according to proposals published today.

Plans and budget Press release Consultations and responses

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