Ombudsman News 156

Welcome to our latest Ombudsman News. In this edition, we focus on our plans and budget and our opening hours over the festive period.

See our previous editions of Ombudsman News.

Strategic plans and budget

Download our strategic plans and budget for this financial year, as well as reports from previous years.

Contact us

How to get in touch with the Financial Ombudsman Service.

Annual reports and accounts

Our Annual Reports and Accounts give detail about our progress against our strategic aims and objectives each year, together with information about our financial performance and our audited accounts.

Consultations

See our latest consultations, as well as our feedback to other organisations.

Latest news

High demand for Financial Ombudsman Service continues while business fees remain at lower levels

11 December 2024

The Financial Ombudsman Service will keep costs lower for businesses and further improve its value for money as it faces continued high demand in the year ahead, according to proposals published today.

Plans and budget Press release Consultations and responses

Financial Ombudsman Service and FCA move to modernise redress system

15 November 2024

We launch a ‘Call for Input’ jointly with the Financial Conduct Authority (FCA) to create stability for consumers and businesses.

Press release CMC Consultations and responses

Ombudsman News 192

27 June 2024

Welcome to the latest edition of Ombudsman News. In this edition, we highlight our consultation on charging Claims Management Companies and other professional representatives. We also share details of roles we’re currently recruiting for.

Recruitment CMC Consultations and responses

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