Quarterly complaints data: Q2 2024/25
27 November 2024
View quarterly product complaints and services data about complaints received between July and September 2024.
We share our insight in a number of ways – through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
Filter
Quarterly complaints data: Q3 2023/24
4 March 2024
Complaints about products received during the third quarter (October to December) of 2023/24.
Quarterly complaints data: Q2 2023/24
14 December 2023
The data and information on this page is about complaints received during the second quarter (Q2) of the financial year, July to September 2023/24.
Quarterly complaints data: Q1 2023/24
14 September 2023
The data and information on this page is about complaints received during the first quarter (Q1) of this financial year, April to June 2023/24.
Quarterly complaints data: Q4 2022/23
14 June 2023
Our complaints data on financial products and services between January and March 2023.
We’re extending the trial of our ‘proactively settled’ complaint category to 2024
16 May 2023
After temporarily introducing a ‘proactively settled’ complaint category, we’re now trialling its permanent implementation.
1 of 3
Next
