Key decisions
Read some of our published decisions on key issues we've been asked to consider.
Investment advice
Advice to invest in AIG enhanced fund (June 2012)
pdf (183 KB)
Advice to invest in Arch cru investment (Feb 2012)
pdf (132 KB)
Interest rate hedging products "collars" (August 2012)
pdf (69 KB)
Interest rate hedging products "swaps" (July 2013)
pdf (102 KB)
Keydata - advice to invest (November 2012)
pdf (138 KB)
Keydata - advice to invest (November 2012)
pdf (174 KB)
Guaranteed Annuity Rate
pdf (545 KB)
Mortgage endowments
Mortgage endowment time limits decision (March 2009)
pdf (60 KB)
PPI
PPI sale - credit card (April 2009)
pdf (82 KB)
PPI sale - credit card (November 2008)
pdf (85 KB)
PPI sale - credit card (October 2017)
pdf (172 KB)
PPI sale - credit card (sample decision "Mr J")
pdf (149 KB)
PPI sale (sample decision "Mrs V")
pdf (86 KB)
PPI sale - mortgage (December 2017)
pdf (237 KB)
PPI sale - single premium (November 2008)
pdf (54 KB)
PPI sale - single premium (November 2008)
pdf (62 KB)
PPI sale - single premium (November 2008)
pdf (57 KB)
Archive of Equitable Life related publications
Equitable Life - archive factsheet
pdf (92 KB)
GAR final decision (March 2005)
pdf (545 KB)
Non GAR final decision (March 2005)
pdf (278 KB)