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Ombudsman News 194

5 September 2024

Welcome to the latest edition of Ombudsman News. In this edition, we look at our latest data, which covers the complaints we received about financial products and services between April and June 2024.

Q1 data Fraud and scams Buildings insurance

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Fraud and scam complaints hit highest ever level

4 September 2024

Fraud and scam complaints are at their highest ever quarterly level, data released by us revealed today.

Press release Fraud and scams Q1 data

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New data reveals 70% jump in financial complaints

29 August 2024

Complaints about financial products have increased by 70% in the past 12 months when compared to the equivalent figure from last year.

Q1 data Data and Insight Press release Credit Cards

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Ombudsman News 184

20 September 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest data, covering complaints about financial products and services between April and June 2023. We also share the progress of our extended trial to proactively settle complaints and tell you about the roles we’re recruiting for.

Q1 data Motor Insurance Buildings insurance Recruitment

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Motor and building insurance complaints hit five-year high

14 September 2023

Complaints about buildings, car and motorcycle insurance have reached a five-year high, according to new figures published by the Financial Ombudsman Service today.

Data and Insight Q1 data Press release

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Ombudsman News 174

28 September 2022

Welcome to the latest edition of Ombudsman News. In this edition, we highlight our recently published complaints data, which includes complaints data about financial products and services and about individual businesses.

Q1 data H1 data Investments CMC

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Consumers warned about rise in investment scams

7 September 2022

The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).

Data and Insight Q1 data Press release

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Ombudsman News 164

24 September 2021

Welcome to Ombudsman News. In this edition, we share an overview of our latest complaints data, including detail on some of the trends seen in the first quarter of the 2021/22 financial year.

Q1 data H1 data

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Ombudsman News issue 153

26 August 2020

Our latest Ombudsman News covering our Covid-19 insight and our latest Q1 2020/21 complaints data.

Q1 data Covid-19 CMC

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.