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Misunderstanding credit protection could cost consumers thousands

23 October 2024

Not understanding the rules around ‘Section 75’ claims could affect consumers’ chances of getting their money back.

Press release Section 75

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Ombudsman News 183

10 August 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight our recent blog on Section 75 and chargeback complaints, our updated guidance for financial businesses on bank account closures and a reminder of the Consumer Duty. You can also read about the help our Business Support Hub can provide.

Section 75 Banking and payments Consumer Duty Consumer Credit Business Support Hub Motor Insurance

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.