News

5 September 2024

Welcome to the latest edition of Ombudsman News. In this edition, we look at our latest data, which covers the complaints we received about financial products and services between April and June 2024.

Q1 data Fraud and scams Buildings insurance

29 August 2024

Unhappy homeowners and businesses brought 2,001 buildings insurance complaints to us within the first quarter of this financial year – the highest number of complaints within a three-month period.

Buildings insurance Press release

20 September 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest data, covering complaints about financial products and services between April and June 2023. We also share the progress of our extended trial to proactively settle complaints and tell you about the roles we’re recruiting for.

Q1 data Motor Insurance Buildings insurance Recruitment