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Ombudsman News 179

7 March 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight the role of the Business Support Hub, the new name for our helpline for financial businesses and consumer representatives. We also share our latest data, covering complaints about financial products and services.

Blog Q3 data Diversity, inclusion and wellbeing reports

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Ombudsman News 169

25 February 2022

Welcome to the latest edition of Ombudsman News. In this edition we highlight our complaints data for October to December 2021, and our recently published diversity, inclusion and wellbeing report. We also share our online guidance for financial businesses about our approach to complaints about storm and flood damage.

Q3 data Storm Damage Flood Diversity, inclusion and wellbeing reports

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Financial Ombudsman publishes diversity, inclusion and wellbeing report for 2021

24 February 2022

Our latest report includes our action plan, our recent external recognition and accreditations, and our gender and ethnicity pay gap data, as well as our staff diversity data.

Diversity, inclusion and wellbeing reports

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Ombudsman News 158

12 March 2021

In this edition, we highlight our latest complaints data, looking at product-specific and business-specific complaints. We also highlight our latest diversity, inclusion and wellbeing report.

H2 data Q3 data Diversity, inclusion and wellbeing reports

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Ombudsman News issue 150

13 March 2020

Our 150th edition of Ombudsman News covers our recent complaints data, insight report and more.

Q3 data Q2 data Insurance Misrepresentation Diversity, inclusion and wellbeing reports

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.