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7 March 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight the role of the Business Support Hub, the new name for our helpline for financial businesses and consumer representatives. We also share our latest data, covering complaints about financial products and services.
25 February 2022
Welcome to the latest edition of Ombudsman News. In this edition we highlight our complaints data for October to December 2021, and our recently published diversity, inclusion and wellbeing report. We also share our online guidance for financial businesses about our approach to complaints about storm and flood damage.
24 February 2022
Our latest report includes our action plan, our recent external recognition and accreditations, and our gender and ethnicity pay gap data, as well as our staff diversity data.
12 March 2021
In this edition, we highlight our latest complaints data, looking at product-specific and business-specific complaints. We also highlight our latest diversity, inclusion and wellbeing report.
13 March 2020
Our 150th edition of Ombudsman News covers our recent complaints data, insight report and more.
