News

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Financial Ombudsman Service appoints Chief Finance and Risk Officer

10 November 2022

The Financial Ombudsman is today announcing the appointment of Jenny Simmonds to the role of Chief Finance and Risk Officer.

Press release

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Financial Ombudsman Service publishes its latest quarterly complaints data

2 November 2022

The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).

Complaints data Q2 data Data and Insight Press release

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Financial Ombudsman Service appoints Chief People Officer

13 October 2022

The Financial Ombudsman is today announcing the appointment of Jane Cosgrove to the role of Chief People Officer.

Press release

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Consumers warned about rise in investment scams

7 September 2022

The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).

Data and Insight Q1 data Press release

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Financial Ombudsman Service helps customers with insurance pricing complaints

20 July 2022

Complaints down but customers continue to report changes to premiums may be unfair.

Press release

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Financial Ombudsman Service appoints Deputy Chief Ombudsman and Chief Operating Officer

18 July 2022

The Financial Ombudsman is announcing the appointments of James Dipple-Johnstone to the role of Deputy Chief Ombudsman and Karl Khan as Chief Operating Officer.

Press release

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Financial Ombudsman Service publishes a Discussion Paper on its future funding model

14 June 2022

The Financial Ombudsman Service has today published a Discussion Paper on possible changes to its future funding model.

Press release

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Financial Ombudsman Service announces new Chief Executive and Chief Ombudsman

8 June 2022

Following an extensive recruitment process that attracted a highly qualified and diverse range of applicants, the Financial Ombudsman Service have appointed Abby Thomas to the role of Chief Executive and Chief Ombudsman.

Press release

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Financial Ombudsman Service secures up to £22 million in redress for consumers

24 May 2022

Outcomes code initiative that asked businesses to resolve complaints more quickly resulted in 6,800 cases being settled.

Press release

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.