Welcome to our latest Ombudsman News. In this edition, we highlight our plans and budget consultation feedback deadline and information for consumers and business with complaints caused or impacted by Covid-19.

See our previous editions of Ombudsman News.

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Latest news

Consumers in Scotland lodge over 1,300 fraud and scam complaints

31 January 2025

Fraud and scam complaints from people living in Scotland have increased by almost 40% year-on-year.

Fraud and scams Press release

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Consumers in the North West lodge nearly 3,000 fraud and scam complaints

31 January 2025

Fraud and scam complaints from people living in the North West of England have increased by a third year-on-year.

Press release Fraud and scams

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Londoners lodge almost 7,000 fraud and scam complaints

31 January 2025

Fraud and scam complaints from people living in London have increased by a third year-on-year.

Fraud and scams Press release

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