Financial Ombudsman Service predicts it will receive over 37,000 fraud and scams complaints next year
23 January 2025
We anticipate that fraud and scams will account for 35% of our incoming banking and loan cases in the next financial year.
Information for consumers and businesses about financial services complaints caused or affected by coronavirus
Coronavirus, or covid-19, is affecting holidays, travel plans and events.
We've only received a few enquiries at this stage, but we've put together some information and resources for consumers and businesses to help explain what to do if you have a question or complaint about a financial product or service that has been caused, impacted or affected by coronavirus.
Latest news
Financial Ombudsman Service appoints Chief Operating Officer
8 January 2025
The Financial Ombudsman Service has announced the appointment of Marc Harris as Chief Operating Officer.
Financial Ombudsman Service receives more than 4,800 new cases from businesses
16 December 2024
The Financial Ombudsman Service for small businesses has received more than 4,800 new cases from businesses so far this financial year, new figures have revealed.