Coronavirus, or covid-19, is affecting holidays, travel plans and events.
We've only received a few enquiries at this stage, but we've put together some information and resources for consumers and businesses to help explain what to do if you have a question or complaint about a financial product or service that has been caused, impacted or affected by coronavirus.
29 August 2024
Unhappy homeowners and businesses brought 2,001 buildings insurance complaints to us within the first quarter of this financial year – the highest number of complaints within a three-month period.
29 August 2024
Complaints about financial products have increased by 70% in the past 12 months when compared to the equivalent figure from last year.
31 July 2024
Chief Executive and Chief Ombudsman, Abby Thomas, has delivered a keynote speech today to mark the anniversary of the Consumer Duty.
