We make decisions based on what we think is fair and reasonable, accounting for the unique circumstances of each case we receive. We anonymise our decisions and write them in a way that prevents the person or small business complaining from being identified.
This database holds all the final decisions we’ve published since 1 April 2013 under the Financial Services and Markets Act 2000, as amended by the Financial Services Act 2012.
Your search returned 13 results
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Decision Reference DRN9934279
4 Dec 2013 Greenwood Personal Credit Limited Not upheldBanking and creditMrs A complains about a loan she has with Greenwood Personal Credit Limited. She is unhappy about the way she has been treated during a period of financial difficulties and believes Greenwood Personal Credit lost or delayed some of the repayments that were made. Mrs A is represented ... (2 pages)View decision -
Decision Reference DRN2954387
4 Dec 2013 Greenwood Personal Credit Limited Not upheldBanking and creditMr E complains about a loan he has with Greenwood Personal Credit Limited. He is unhappy about the way he has been treated during a period of financial difficulties and believes Greenwood Personal Credit lost or delayed some of the payments he had made. background The adjudicator who... (3 pages)View decision -
Decision Reference DRN4852968
4 Dec 2013 Greenwood Personal Credit Limited UpheldBanking and creditMiss C complains about a loan she has with Greenwood Personal Credit Limited. She is unhappy about the way she has been treated during a period of financial difficulties and believes Greenwood Personal Credit lost or delayed some of the payments that were made to her account. Miss C... (2 pages)View decision
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