Quarterly complaints data: Q1 2024/25
29 August 2024
View quarterly product complaints and services data about complaints received between April and June 2024.
We share our insight in a number of ways – through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
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Quarterly complaints data: Q1 2023/24
14 September 2023
The data and information on this page is about complaints received during the first quarter (Q1) of this financial year, April to June 2023/24.
Quarterly complaints data: Q1 2022/23
7 September 2022
Our complaints data on financial products and services between April and June 2022.
Quarterly complaints data: Q3 2021/22
22 February 2022
Our complaints data on financial products and services between October to December 2021.
Quarterly complaints data: Q1 2021/22
24 September 2021
The data on this page covers April to June 2021, including the number of enquiries and new cases we received, and the proportion of complaints resolved in favour of customers.
