Car modifications and insurance
1 October 2024
Modifications to your car can affect your insurance – share information about how car modifications can affect insurance policies, the types of complaint we’ve seen and how we can help.
We share our insight in a number of ways – through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
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E-scooters, insurance and the law
13 January 2022
Paul Whiteing, Lead Ombudsman and Director of Investigations Casework, explains that with more people thinking about e-scooters as a form of transport, it's important to check your insurance cover to make sure you’re not caught out following an accident or theft.
Insight in depth: underinsurance, misrepresentation and non-disclosure
12 March 2020
We take a closer look at what we’re seeing in the complaints coming to us that involve the misrepresentation of information relating to people’s homes, belongings or vehicles.
