We share our insight in a number of ways – through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
21 March 2025
Find out more about the types of complaint we’ve seen about insurance that covers your home, contents or gadget insurance. We share our top tips to avoid problems and how we can help if you have a complaint about your insurer.
2 December 2024
On this page, you’ll discover how we can help if things don’t go to plan with a financial product or service over the holiday season.
If you’re facing issues with a financial business and you’re not happy with how they’ve handled things – we’re here to help.
31 October 2024
Beware so-called 'ghost brokers' on social media - they claim to act as insurance intermediaries but are online fraudsters who offer fake insurance deals.
