Our insight

We share our insight in a number of ways  through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.

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Half-yearly complaints data: H2 2023

1 May 2024

Our data on the number of complaints received about individual financial businesses between July and December 2023.

Business complaints data Complaints data Data and Insight H2 data

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Half-yearly complaints data: H2 2022

22 March 2023

Our data on the number of complaints received about individual financial businesses between July and December 2022.

Business complaints data Complaints data Data and Insight H2 data

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Half-yearly complaints data: H2 2021

12 April 2022

Our data on the number of complaints received about individual financial businesses between July and December 2021.

Complaints data Business complaints data Data and Insight H2 data

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