For businesses
Motor insurance
Last updated:
27 June 2023
Complaints we deal with
On this page you'll find information about how we approach complaints about motor insurance.
To find out more about how we approach specific types of complaints, choose the relevant area below:
Business support and engagement
As well as resolving disputes, we also work with businesses to help prevent complaints. Our work gives us an insight into how complaints arise and how they might be avoided in the future. Find out more about the ways we share our knowledge and experience.
Information for consumers
If you’re a consumer looking for information on complaints about motor insurance, you can read more about this on our dedicated information page for consumers or to make a complaint, find out more about how to complain.