For consumers
Motor insurance
Last updated:
27 June 2023
Complaints we can help with
Find out more about the types of complaint we get about motor insurance, and how we might be able to help.
How to complain
Bringing a complaint to us is straightforward and won’t cost you anything. Find out more about how to complain and our complaint process.
Information for financial businesses
If you’re a financial business looking for information to help you resolve complaints, detailed information about motor insurance complaints can be found in the business section of our website.