News

1 June 2023

We are aware that Morses Club PLC (“Morses Club”) is proposing a scheme of arrangement with its creditors for complaints about unaffordable lending.

18 May 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest blogs about our trial to permanently introduce ‘proactively settled’ complaints and our new online guidance on discrimination complaints. We also share details of roles we’re currently recruiting for.

Recruitment Discrimination Blog

27 April 2023

The Financial Ombudsman Service is today announcing the appointment of Owen Brace as Director of Communications.

19 April 2023

The financial services regulatory family re-launched the Wider Implications Framework in 2022, to achieve better outcomes for consumers, firms and the industry as a whole, through building on existing collaborative work.

4 April 2023

Welcome to the latest edition of Ombudsman News. In this edition we share our recently published Feedback Statement following consultation and our Plans and Budget for 2023/24. We also highlight the changes to our award limits and share details of roles we’re currently recruiting for.

Recruitment H2 data Feedback statement Strategic plans and budget

3 April 2023

Financial Ombudsman Service publishes Feedback Statement on outcome reporting consultation

Press release

31 March 2023

The Financial Ombudsman Service has published its Plans and Budget for 2023/24 which sets out our ambitions for the next financial year.

Press release

22 March 2023

We have published our complaints data about individual businesses for 1 July - 31 December 2022 (H2 2022).

Press release

20 March 2023

The Financial Conduct Authority (FCA) has confirmed the increase to our award limits.