workingtogether events
our series of training-days for community and advice workers
We run special events around the UK, aimed at giving advice workers the opportunity to learn more about the ombudsman service and how we work.
We are very keen to welcome the widest range of people from consumer and voluntary groups to our events – including trading standards officers, money advisers, and representatives from local advice & support agencies.
key points
- find out more about the role of the ombudsman service – and our approach to different types of financial disputes
- free of charge for nominated representatives from consumer organisations
- regional venues across the UK
- events include presentations, discussion groups, case studies and question-and-answer sessions
- refreshments, including buffet lunch
upcoming training-days
September 2010
Newcastle
- Thursday 9 September 2010
- Copthorne Hotel Newcastle, The Close, Quayside, Newcastle upon Tyne, NE1 3RT
- to book your place please complete our form [PDF or Word]
Norfolk
- Wednesday 22 September 2010
- West Norfolk Professional Development Centre, Kilhmas Way, Kings Lynn, Norfolk PE30 2HU
- to book your place please complete our form [PDF or Word]
Plymouth
October 2010
Edinburgh
- Wednesday 6 October 2010
- Apex Waterloo Place, 23-27 Waterloo Place, Edinburgh EH1 3BH
- complete our form [PDF or Word]
London
November 2010
Liverpool
- Wednesday 10 November 2010
- The Gateway Centre, 71 London Road, Liverpool, Merseyside L3 8HY
- to book your place please complete our form [PDF or Word]
Berkshire
reserve a place
The number of places we can allocate at each event depends on how many organisations want to attend. We aim to have the widest range possible of delegates from each area.
To reserve your place at an event please complete our booking form [PDF or Word] and return it to Kerrie Coughlin in our external liaison team.
If your organisation would like to arrange a training-day in partnership with us, please email Elaine McDonald.
previous training-days
- Bradford – Tuesday 24 August 2010
Hilton Bradford, Hall Ings, Bradford BD1 5SH - Glasgow – Wednesday 11 August 2010
Hampden Park, Scotland's National Stadium, Letherby Drive, Mount Florida, Glasgow G42 9BA - Manchester
Friday – 23 July 2010
Manchester Conference Centre, Weston Building Sackville Street, Manchester M1 3BB - Swansea Thursday 29 July 2010 Committee Rooms 3a & 3b, The Guildhall, Swansea SA1 4PE
- Ashford
Wednesday – 23 June 2010
Ashford Borough Council Offices, Civic Centre, Tannery Lane, Ashford, Kent TN23 1 PL (in partnership with Ashford Borough Council Housing Plus Project) - Wolverhampton
– 10 June 2010
Hotel Novotel, Union Street, Wolverhampton WV1 3JN - Belfast
– 11 May 2010
Consumer Affairs Building, 176 Newtownbreda Road, Belfast BT8 6QS (in partnership with Consumer Affairs, Department of Enterprise, Trade & Investment) - York – 27 April 2010
Priory Street Centre, York Council for Voluntary Service, 15 Priory Street, York YO1 6ET - Hartlepool
– 24 February 2010
Hartlepool Citizens Advice Bureau, 87 Park Road, Hartlepool TS26 9HP - Lincoln
– 10 February 2010
The Lawn in Lincoln, Union Road, Lincoln LN1 3BL - North Wales – 3 February 2010
Conwy Business Centre, Junction Way, Llandudno Junction LL31 9XX - Stoke-on-Trent – 20 January 2010
Bentilee Neighbourhood Centrem, Dawlish Drive, Bentilee, Stoke on Trent ST2 0EU
- East London – 14 January 2010
University of East London, Docklands Campus, 4-6 University Way, London E16 2RD
- Milton Keynes
– 3 December 2009
Holiday Inn, 500 Saxon Gate West, Buckinghamshire, Milton Keynes MK9 2HQ - Leicester
– 17 November 2009
Holiday Inn, Leicester City, 129 St Nicholas Circle, Leicester LE1 5LX - Manchester – 4 November 2009
Manchester Conference Centre, Weston Building, Sackville Street, Manchester M1 3BB - Exeter
– 30 October 2009
Coaver Conference Room, County Hall, Topsham Road, Exeter, Devon EX2 4QH
(in partnership with Devon County Council, Trading Standards) - Dundee
– 7 October 2009
Committee Room 1, 14 City Square, Dundee DD1 3BD
(in partnership with Dundee City Council, Trading Standards) - Ipswich – 30 September 2009
Suffolk County Council, Endeavour House, 8 Russell Road, Suffolk IP1 2BX
(in partnership with Suffolk County Council Trading Standards) - Sheffield – 22 September 2009
The Circle, 33 Rockingham Lane, Sheffield S1 4FW - Cardiff
– 19 August 2009
City Hall, Cathays Park, Cardiff CF10 3ND
(in partnership with Cardiff City Council) - Blackburn – 6 August 2009
The Business Development Centre, Eanam Wharf, Blackburn BB1 5BL - London – 24 July 2009
Haringey Citizens' Advice Bureau, 14A Willoughby Road, London N8 0JJ
(in partnership with Haringey Citizens' Advice Bureau)
- Glasgow – 14 July 2009
Premier Inn, Glasgow City Centre, 377 Argyle Street, Glasgow G2 8LL - Nottingham
– 18 June 2009
Holiday Inn Nottingham, Castle Bridge Road, Castle Marina Park, Nottingham NG7 1GX - Belfast
– 11 June 2009
Consumer Affairs Building, 176 Newtownbreda Road, Belfast BT8 6QS
(in partnership with Trading Standards) - Rainham, Essex
– 5 June 2009
CEME Centre, London Borough of Havering, Marsh Way, Rainham, Essex RM13 8EU
(in partnership with London Borough of Havering Trading Standards) - Eastleigh – 11 May 2009
Holiday Inn Southampton-Eastleigh, Leigh Road, Eastleigh, Hampshire S050 9PG - Liverpool – 1 May 2009
The Gateway Conference Centre, 71 London Road, Liverpool L3 8HR - Highlands and Islands tour – 18 May to 21 May 2009
- Leeds
– 21 April 2009
East and West Rooms, Lord Mayor's suite, Leeds Civic Hall, Calverley Street, Leeds LS1 1UR
(in partnership with Trading Standards)