image: working together

workingtogether events

our series of training-days for community and advice workers

We run special events around the UK, aimed at giving advice workers the opportunity to learn more about the ombudsman service and how we work.

We are very keen to welcome the widest range of people from consumer and voluntary groups to our events – including trading standards officers, money advisers, and representatives from local advice & support agencies.

key points

  • find out more about the role of the ombudsman service – and our approach to different types of financial disputes
  • free of charge for nominated representatives from consumer organisations
  • regional venues across the UK
  • events include presentations, discussion groups, case studies and question-and-answer sessions
  • refreshments, including buffet lunch

upcoming training-days

April 2010

York

  • Tuesday 27 April 2010
  • Priory Street Centre, York Council for Voluntary Service, 15 Priory Street, York, YO1 6ET
  • to book your place please complete our form [PDF or Word]

May 2010

Belfast

  • Tuesday 11 May 2010
  • Consumer Affairs Building, 176 Newtownbreda Road, Belfast, BT8 6QS
    (in partnership with Consumer Affairs, Department of Enterprise, Trade & Investment)
  • to book your place please complete our form [PDF or Word]

June 2010

Kent

  • Wednesday 23 June 2010
  • Ashford Borough Council Offices, Civic Centre, Tannery Lane, Ashford, Kent, TN23 1 PL
    (in partnership with Ashford Borough Council Housing Plus Project)
  • to book your place please complete our form [PDF or Word]

July 2010

Manchester

  • Friday 23 July 2010
  • Manchester Conference Centre, Weston Building
    Sackville Street, Manchester, M1 3BB
  • to book your place please complete our form [PDF or Word]

November 2010

Liverpool

  • Wednesday 10 November 2010
  • The Gateway Centre, 71 London Road, Liverpool, Merseyside L3 8HY
  • to book your place please complete our form [PDF or Word]

Berkshire

  • Wednesday 17 November 2010
  • West Berkshire Council Offices, Market Street, Newbury, Berkshire, RG14 5LD
    (in partnership with West Berkshire Council Trading Standards)
  • to book your place please complete our form [PDF or Word]

reserve a place

The number of places we can allocate at each event depends on how many organisations want to attend. We aim to have the widest range possible of delegates from each area.

To reserve your place at an event please complete our booking form [PDF or Word] and return it to Elaine McDonald in our external liaison team.

If your organisation would like to arrange a training-day in partnership with us, please email Elaine McDonald.

previous training-days

  • Hartlepool – 24 February 2010
    Hartlepool Citizens Advice Bureau, 87 Park Road, Hartlepool TS26 9HP
  • Lincoln – 10 February 2010
    The Lawn in Lincoln, Union Road, Lincoln LN1 3BL
  • North Wales – 3 February 2010
    Conwy Business Centre, Junction Way, Llandudno Junction LL31 9XX
  • Stoke-on-Trent – 20 January 2010
    Bentilee Neighbourhood Centrem, Dawlish Drive, Bentilee, Stoke on Trent ST2 0EU
  • East London – 14 January 2010
    University of East London, Docklands Campus, 4-6 University Way, London E16 2RD
  • Milton Keynes – 3 December 2009
    Holiday Inn, 500 Saxon Gate West, Buckinghamshire, Milton Keynes MK9 2HQ
  • Leicester – 17 November 2009
    Holiday Inn, Leicester City, 129 St Nicholas Circle, Leicester LE1 5LX
  • Manchester – 4 November 2009
    Manchester Conference Centre, Weston Building, Sackville Street, Manchester M1 3BB
  • Exeter – 30 October 2009
    Coaver Conference Room, County Hall, Topsham Road, Exeter, Devon EX2 4QH
    (in partnership with Devon County Council, Trading Standards)
  • Dundee – 7 October 2009
    Committee Room 1, 14 City Square, Dundee DD1 3BD
    (in partnership with Dundee City Council, Trading Standards)
  • Ipswich – 30 September 2009
    Suffolk County Council, Endeavour House, 8 Russell Road, Suffolk IP1 2BX
    (in partnership with Suffolk County Council Trading Standards)
  • Sheffield – 22 September 2009
    The Circle, 33 Rockingham Lane, Sheffield S1 4FW
  • Cardiff – 19 August 2009
    City Hall, Cathays Park, Cardiff CF10 3ND
    (in partnership with Cardiff City Council)
  • Blackburn – 6 August 2009
    The Business Development Centre, Eanam Wharf, Blackburn BB1 5BL
  • London – 24 July 2009
    Haringey Citizens' Advice Bureau, 14A Willoughby Road, London N8 0JJ
    (in partnership with Haringey Citizens' Advice Bureau)
  • Glasgow – 14 July 2009
    Premier Inn, Glasgow City Centre, 377 Argyle Street, Glasgow G2 8LL
  • Nottingham – 18 June 2009
    Holiday Inn Nottingham, Castle Bridge Road, Castle Marina Park, Nottingham NG7 1GX
  • Belfast – 11 June 2009
    Consumer Affairs Building, 176 Newtownbreda Road, Belfast BT8 6QS
    (in partnership with Trading Standards)
  • Rainham, Essex – 5 June 2009
    CEME Centre, London Borough of Havering, Marsh Way, Rainham, Essex RM13 8EU
    (in partnership with London Borough of Havering Trading Standards)
  • Eastleigh – 11 May 2009
    Holiday Inn Southampton-Eastleigh, Leigh Road, Eastleigh, Hampshire S050 9PG
  • Liverpool – 1 May 2009
    The Gateway Conference Centre, 71 London Road, Liverpool L3 8HR
  • Highlands and Islands tour – 18 May to 21 May 2009
  • Leeds – 21 April 2009
    East and West Rooms, Lord Mayor's suite, Leeds Civic Hall, Calverley Street, Leeds LS1 1UR
    (in partnership with Trading Standards)
  • Durham – 31 March 2009
    Teesdale District Council Chambers, Galgate, Barnard Castle, County Durham DL12 8E
    (in partnership with Teesdale Citizens Advice Bureau)
  • Truro – 26 March 2009
    Hall for Cornwall, Black Quay, Truro TR1 2LL