We know many students don’t know their rights when it comes to their finances so we’re on a mission to let them know how the ombudsman can help make their life less painful when it comes to money.
In our latest research, more than half the 18 to 24 year olds we asked didn’t know about the ombudsman – or how to get a financial problem sorted out for free. And in the last year, only 1% of the complaints we received came from people aged under 25.
We regularly ask young people how they’d prefer to hear about us. Based on their feedback, we’ve been working with specialist magazines, radio stations, colleges and universities, and student advisers to raise awareness of the ombudsman.
But we’d like to do more. If you’re under 25 and have any suggestions about how you think we should let people know about our service, get in touch.
Check out our latest features in some of the leading lifestyle magazines for students and young people:
We continue to work closely with the National Association of Student Money Advisers (NASMA) on a series of joint initiatives including:
We also work with MyBnk, a charity who delivers financial education workshops and microfinance schemes in schools and youth groups. They also provide free resources and lessons plans.
Our ongoing outreach work involves meeting students and young people around the country including:
If you are organising or know of any events in your local area for students or young people which you think we should be a part of just get in touch.