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19 November 2024
Our Chair has written to the FCA in regards to the consultation on introducing a fee for Claims Management Companies (‘CMCs’)
bringing cases to the Financial Ombudsman Service.
15 November 2024
We launch a ‘Call for Input’ jointly with the Financial Conduct Authority (FCA) to create stability for consumers and businesses.
29 October 2024
This Halloween beware of ‘ghost broker’ deals that are too good to be true or risk being scammed by fraudsters.
24 October 2024
The number of financial complaints we received in the first half of 2024 rose by over 40%.
23 October 2024
Not understanding the rules around ‘Section 75’ claims could affect consumers’ chances of getting their money back.
17 October 2024
Couples planning the most important day of their lives risk severe financial penalties if they take out insufficient cover or do not understand their policies.
30 September 2024
From tinted windows to new alloy wheels, the pitfalls of vehicle alterations have been highlighted by us for the first time.
19 September 2024
Businesses need to take a more compassionate approach to debt management, Abby Thomas, Chief Executive and Chief Ombudsman said today.
11 September 2024
The common pension pitfalls are being highlighted today to mark pensions awareness week and help consumers understand the help that’s available.
