events
We organise and take part in roadshows, exhibitions and events across the UK. This is part of our commitment to share our knowledge and experience with the outside world – to encourage consumers and businesses to settle problems themselves and to help prevent the need for complaints in the first place.
upcoming events
July 2009
Coventry
- consumer show: Caribbean Festival – as part of our outreach work to increase awareness of the ombudsman service
Exeter
- consumer show: The South West Disability Show – as part of our outreach work to increase awareness of the ombudsman service
Glasgow
Leeds
- seminar: ombudsman speaks at Chartered Insurance Institute regional meeting
London
- seminar: ombudsman speaks at Finance and Leasing Association (FLA) event
- conference: Institute of Money Advisers – as part of our ongoing outreach work with front-line community and advice workers dealing with consumer debt issues
- community and advice worker training-day
Oldham
- consumer show: Mela – as part of our outreach work to increase awareness of the ombudsman service
Stratford
- conference: National Association of Student Money Advisers – as part of our outreach work with "trusted individuals" working with younger people and students
Tunbridge Wells
- seminar: ombudsman speaks at Chartered Insurance Institute regional meeting
August 2009
Belfast
- consumer show: Belfast Mela – as part of our outreach work to increase awareness of the ombudsman service
Blackburn
Cardiff
- consumer show: Cardiff Multicultural Mela – as part of our consumer outreach work to increase awareness of the ombudsman service
- community and advice worker training-day
Edinburgh
- conference: Citizens Advice Scotland – as part of our outreach work with community and advice workers
September 2009
Cardiff
- seminar: ombudsman meets small business compliance practitioners
Glasgow
- consumer show: Independent Living Scotland as part of our outreach work to increase awareness of the ombudsman service
Ipswich
Newcastle upon Tyne
- consumer show: Mela – as part of our outreach work to increase awareness of the ombudsman service
Peterborough
- seminar: ombudsman attends Compliance Officers' Discussion Group
Sheffield
community and advice-worker training-day
York
- conference: Citizens Advice Bureau – as part of our outreach work with community and advice workers
recent events
June 2009
Belfast
- community and advice worker training-day in partnership with Northern Ireland Trading Standards
Birmingham
- conference: ombudsman speaks at UK Money Transmitters Association event – about money-transfer operators to be regulated by the FSA and covered by the ombudsman from November 2009
Brighton
- conference: Trading Standards Institute – as part of our ongoing outreach work with front-line community and advice workers
Bristol
- seminar: financial inclusion initiative regional meeting
Crieff, Perthshire
- conference: Money Advice Scotland event, The Credit Crunch: Feeling the pinch or the punch? – as part of our ongoing outreach work with front-line community and advice workers
Glasgow
- consumer show: Kelvingrove Park Mela – as part of our outreach work to increase awareness of the ombudsman service
London
- seminar: ombudsman speaks at Tax Incentivised Savings Association (TISA) discussion forum
Norwich
- seminar: financial inclusion initiative regional meeting
Nottingham
Rainham, Essex
- community and advice worker training-day in partnership with London Borough of Havering Trading Standards
Taunton
- seminar: Age Concern regional meeting – as part of our outreach work with "trusted individuals" in the community
May 2009
Eastleigh
Highlands and Islands (Orkney, Stornoway, Inverness and Oban)
Liverpool
London
- conference: ombudsman speaks at UK Money Transmitters Association event – about money-transfer operators to be regulated by the FSA and covered by the ombudsman from November 2009
- speech: Tony Boorman, decisions director and principal ombudsman, speaks at ABI complaints seminar
Manchester
- conference: British Insurance Brokers Association
Nottingham
- seminar: financial inclusion initiative regional meeting
April 2009
Birmingham, NEC
- consumer show: The Gadget Show – as part of our outreach work with consumers likely to use credit
- consumer show: NAIDEX – to aid independent living for disabled consumers
Leeds
- seminar: financial inclusion initiative regional meeting
London
- speech: David Thomas, principal ombudsman and corporate director, speaks at complaints seminar held by the British Bankers' Association (BBA)
Towcester
- seminar: ombudsman speaks at Finance and Leasing Association (FLA) event
March 2009
Belfast
- community and advice worker workshop in partnership with the Consumer Council of Northern Ireland
- seminar: ombudsman speaks at the Chartered Institute of Loss Adjusters
Durham
- community and advice worker training-day in partnership with Teesdale Citizens Advice Bureau
Glasgow
- consumer show: New Start Scotland – for people running their own small business
Leeds
- seminar: Money Advice Liaison Group regional event
London
- conference: Caroline Mitchell, lead ombudsman, speaks at the Council of Mortgage Lenders' conference on responsible mortgage-lending
- conference: Jane Hingston, lead ombudsman, speaks at LexisNexis Butterworths' conference on consumer credit complaints
Northampton
- seminar: Chartered Insurance Institute
Norwich
- seminar: Age Concern regional meeting
Teesside
- conference: ombudsman speaks at the Illegal Money Lending event
Truro
- seminar: Consumer Direct regional event
- community and advice workshop training-day
February 2009
Hull
- seminar: Chartered Insurance Institute
Leicester
- seminar: ombudsman speaks at Credit Services Association event
London
- conference: Caroline Mitchell, lead ombudsman, speaks at the Complaints Management forum
- consumer show: Women and Work in East London (as part of International Womens' Day)
- consumer show: Zee Carnival – Asian lifestyle show
- speech: Tony Boorman, principal ombudsman, at the BBA's seminar on payment protection insurance
Morecambe
- consumer-adviser training-day in partnership with Morecambe Citizens Advice Bureau
January 2009
London
- consumer roadshow: ombudsman taking part in Kings College "Money Week" for students
- seminar: ombudsman speaks at Finance and Leasing Association (FLA) event
- seminar: Chartered Insurance Institute