out and about
We organise and take part in roadshows, exhibitions and events across the UK. This is part of our commitment to share our knowledge and experience with the outside world – helping to prevent complaints and encouraging consumers and businesses to settle problems themselves.
upcoming events
August 2010
Bradford
Edinburgh
- conference: Citizens Advice Scotland annual conference
Glasgow
Wales
- consumer show: Eisteddfod
September 2010
Birmingham
York
- conference: Citizens Advice York annual conference
Newcastle
Norfolk
Plymouth
October 2010
Birmingham NEC
- consumer show: Caravan and Motorhome Show
Edinburgh
London
Manchester
November 2010
Berkshire
Liverpool
recent events
July 2010
Barnsley
- seminar: ombudsman speaks at Trading Standards and motor-trade partnership annual event
Llandrindod Wells
- conference: ombudsman takes part in financial capability event for Wales
London
- conference: lead ombudsman, Caroline Mitchell, speaks at Complaints in Financial Services event
- conference: banking and credit complaints for industry complaint-handlers
Manchester
Swansea
Wales
June 2010
Ashford
Bournemouth
- forum: ombudsman meets with smaller business compliance officers
Brighton
Crieff
- conference: Money Advice Scotland
Dorking
- forum: ombudsman meets with compliance officers
- forum: ombudsman takes part in financial capability regional-meeting for front-line advice and community groups
Edinburgh
- conference: consumer affairs and trading standards conference and exhibition
- introducing the ombudsman seminar for smaller businesses
- conference: ombudsman speaks at complaints-handling event
London
- conference: ombudsman speaks at Association of International Medical Insurance Providers
Wolverhampton
May 2010
Barrow-in-Furness
- seminar: ombudsman at consumer direct regional training-day for advice workers
Belfast
- consumer show: Balmoral Show – Ireland’s largest agricultural show
- seminar: ombudsman speaks at EGSA's financial capability and learning awareness session for adult learning practitioners
Birmingham
- seminar: ombudsman speaks at Chartered Insurance Institute regional meeting
Brighton
- conference: lead ombudsman, Peter Hinchliffe, speaks at the International Travel Insurance Conference
Harrogate
- conference: ombudsman at Institute of Money Advisers annual conference
Kendal
- seminar: ombudsman speaks at Chartered Insurance Institute regional meeting
London
- conference: ombudsman at British Insurance Brokers Association annual conference
Manchester
- seminar: ombudsman speaks at Chartered Insurance Institute regional meeting
April 2010
Birmingham NEC
- consumer show: Naidex Exhibition as part of our outreach work with disabled people
- consumer show: The Gadget Show Live as part of our outreach work with younger people
- forum: ombudsman discusses complaints at compliance officers' discussion group
London
- seminar: training-day for members of The Association of Private Client Investment Managers
- conference: decisions director, Tony Boorman, speaks at the British Bankers' Association complaints seminar
York
- community and advice worker training-day
- forum: ombudsman at Yorkshire and Humberside financial capability regional meeting for front-line advice and community workers
March 2010
Bolton
Bristol
Edinburgh
Leeds
- seminar: ombudsman takes part in financial capability regional-meeting for front-line advice and community workers
- seminar: ombudsman discusses financial hardship with front-line money advisers at the Money Advice Liaison Group forum
London
- conference: lead ombudsman, Caroline Mitchell, speaks at Council of Mortgage Lenders' Responsible Lending conference
- conference: lead ombudsman, Caroline Mitchell, speaks at Age Concern's Agenda for later life 2010 event
Maidstone
- seminar: ombudsman takes part in regional training-day for community-support advice-workers
Manchester
- forum: ombudsman at north-west financial capability regional-meeting for front-line advice and community workers
- seminar: British Insurance Brokers' Association regional event
- conference: ombudsman takes part in panel discussion at the Retirement Show
Wolverhampton
- seminar: ombudsman speaks at regional seminar for financial advisers as part of our outreach work with smaller businesses
February 2010
Gateshead
- seminar: training-day for Consumer Support Network advice workers
Hartlepool
Lincoln
London
- conference: lead ombudsman, Caroline Mitchell, speaks at infoline's complaints management forum
- conference: lead ombudsman, Peter Hinchliffe, speaks at the motor-claims management briefing
Maidstone
- event: Young Consumer of the Year regional finals as part of our outreach work with younger people
North Wales
Nottingham
- seminar: Chartered Insurance Institute regional meeting
Taunton
- seminar: training-day for Age Concern advice workers
January 2010
London
- community and advice worker training-day
- ombudsman forum for businesses and consumer groups on payment protection insurance (PPI)