Set up by Parliament, the Financial Ombudsman Service is the UK’s official expert in sorting out problems with financial services.
If a business and a customer can’t resolve a complaint themselves, we can give an unbiased answer about what’s happened. If we decide someone’s been treated unfairly, we have legal powers to put things right.
0800 023 4567
our technical advice desk
(for businesses and consumer advisers)
020 7964 1400
020 7964 1234
07901 118 018 out of hours